This note is long overdue, and I sincerely apologize for not sharing it sooner. I want to express…read moremy deepest gratitude to Dr. Andrea Kaiser, the ophthalmologist at Rose Hill Ophthalmology, whose professionalism and expertise quite literally saved my life over eight years ago. During a routine examination, Dr. Kaiser noticed an anomaly on the retina of my left eye. Recognizing the seriousness of what she observed, she immediately referred me to a specialist in retinal conditions. That referral led me to an advanced specialist who confirmed that the anomaly was, in fact, a melanoma -- a type of cancer. I was then referred to a surgeon in New York City who specializes in treating retinal cancer. The treatment involved a cutting-edge procedure in which a radioactive disc was placed on my eye. Fortunately, because of Dr. Kaiser's timely detection and insistence that I seek further evaluation, the cancer had not metastasized to other parts of my body. Her vigilance and dedication made it possible to treat the condition before it became life-threatening. I am profoundly grateful for Dr. Kaiser's diligence, care, and commitment to her patients.Quite simply, her expertise and quick action saved my life. Thank you, Dr. Kaiser, for your exceptional work and unwavering professionalism.

I'm so happy to have found this place! Dr. Kaiser is so kind and funny; she made getting an eye…read moreexam a breeze. The staff was extremely knowledgeable and helped me understand what my insurance covered. The store has a great selection of glasses at varying price points so there is something for everyone. The best part is Dr. Kaiser's adorable dog, Stella, that she brings to work with her everyday. I will definitely be returning for my yearly eye exams!

"I was really disappointed with my experience at Croton Vision Center. I waited three weeks for my…read moreglasses after bringing in my own frame. At first, I was given one price, but when I arrived to pick them up, they added $100 to the fee. I asked why, and they said it was a calculation error. I never received any call or notification about this change. When I asked to see the calculation, they just crossed out the original amount and wrote in a higher number. The young man assisting me blamed the other staff member, but no one could explain the extra charge. In the end, I had to pay it, but I will not return to this business." Rebecca Makelainen

Really friendly, great service, quick and easy vision appointment. Definitely expensive but…read morecomparable to other places imo

Because I love the ophthalmologist and the staff will most of the staff. I'm gonna say please come…read moreback for them certain things I could do without, but I'm gonna say there's plenty of parking. It is a nice location and the staff who worked diligently and hard are everything you need.

They made a mistake on a pair of glasses for me and was mixed up, I couldn't see. I called and told…read morethem about the problem. I was told to come in to exchange them. I went in and some lady came over and told me Ino one could of told me to come in. I said I called I made all arrangements, had all documents. This woman basically said I lied and she was not trying to nothing I had to say even though I spent $900+ dollars out of pocket for my first pair. To said she i unprofessional is an understatement.. My family spend thousands of dollars there on eye care. Not any more! Avoid this one if you have to.

Raymond Opticians in Thornwood is great. Rosemary is extraordinary and helps with every aspect of…read morepicking out glasses and ensuring they fit. I would never go anywhere else!

Rosemary is AWESOME! She handles all the paper work from our school district's insurance carrier…read moreand still she still has a smile for us every time. Knows everyone in the family even though we only show up once a year.

Great experience at Vision world at 4 corners. Rick went above and beyond with customer service…read more Don't know if he's the owner but he sure acts like it.

Kelly in their office wasn't able to access my family's insurance benefits even with all the…read morerequired information. She is inept and not a courteous person. There are too many other providers who provide excellent and empathetic customer service.

Chappaqua Eye Gallery is the place to go for eye exams and an amazing selection of frames. Dr…read more Gentile is a great doctor (and nice too!)and the associates in the store are all lovely and extremely helpful. Everyone there will go out of their way to take care of you.

Great people! Great service! Terrific selection of eyewear. Highly recommend them. Chris is…read moreterrific.

I highly recommend coming to this Target Optical. The staff are very knowledgeable and are…read moreextremely patient when it comes to assisting each and every customer.

I really believe the eye doctors know more about any medical situation even though they are located…read morein Target. They take extra care to wipe down all the equipment and explain every procedure so I can understand what they are doing. They recommended the right treatment for my eye swelling and when I returned they remembered everything about my case . I am so happy I discovered this place right in Target

Dr. Paul Bernstein is a complete ripoff. I called to schedule an appointment for my daughter to be…read morefitted for contact lenses. The lady on the phone said that we would need to come twice in order to get a prescription. She also mentioned that we could order the lenses through them, but did not say that we had to -- and she definitely did not say that their prices were five times higher than online stores or fair market value. She explained there was a $140 exam fee, which I was perfectly fine with. At the visit, my wife was pressured to purchase a one-year supply for $2,000. When she called me, I told her that it is a ridiculous price, to decline and simply get the samples and the prescription. Instead, her card was charged $760 for a three-month supply without clear authorization. When we noticed the charge, I immediately called to cancel the order because we only wanted the prescription. The doctor and staff were upset and rude. They told me we were required to buy the lenses through his office and even asked for the trial lenses back. I returned the samples in order to receive a refund for lenses we never approved in the first place. To his credit, he refunded everything except the $140 exam fee, stating it was for his time. However, when I asked if we could at least receive the prescription since we paid for the visit, he refused. When I asked what I was getting for the $140 fee, his reply was, "Nothing at this point." We ended up going to LensCrafters at the Westchester Mall. Their exam was $144, but they accepted our insurance and our copay was only $50. They provided a week of trial lenses, and we purchased a three-month supply for $164. We are now two weeks after the fact and my daughter loves her contact lenses. We ended up paying $214 versus $760 for the exact same thing. This experience felt more focused on selling overpriced products than providing patient care. I strongly recommend asking detailed questions about pricing and prescription release policies before scheduling an appointment. I am sure Dr. Bernstein will reply to this review with some nonsense.

I had a very disappointing experience with this office. Their fee structure is presented in an…read moreextremely misleading way, and on multiple occasions, I was told information that was simply untrue. They claimed certain services were performed when they were not, and I was charged for items that never happened. Although they promote transparency, my experience was the opposite. This practice appears far more motivated by money than by genuine patient care. I would not recommend this office to anyone.