This note is long overdue, and I sincerely apologize for not sharing it sooner. I want to express…read moremy deepest gratitude to Dr. Andrea Kaiser, the ophthalmologist at Rose Hill Ophthalmology, whose professionalism and expertise quite literally saved my life over eight years ago. During a routine examination, Dr. Kaiser noticed an anomaly on the retina of my left eye. Recognizing the seriousness of what she observed, she immediately referred me to a specialist in retinal conditions. That referral led me to an advanced specialist who confirmed that the anomaly was, in fact, a melanoma -- a type of cancer. I was then referred to a surgeon in New York City who specializes in treating retinal cancer. The treatment involved a cutting-edge procedure in which a radioactive disc was placed on my eye. Fortunately, because of Dr. Kaiser's timely detection and insistence that I seek further evaluation, the cancer had not metastasized to other parts of my body. Her vigilance and dedication made it possible to treat the condition before it became life-threatening. I am profoundly grateful for Dr. Kaiser's diligence, care, and commitment to her patients.Quite simply, her expertise and quick action saved my life. Thank you, Dr. Kaiser, for your exceptional work and unwavering professionalism.

I'm so happy to have found this place! Dr. Kaiser is so kind and funny; she made getting an eye…read moreexam a breeze. The staff was extremely knowledgeable and helped me understand what my insurance covered. The store has a great selection of glasses at varying price points so there is something for everyone. The best part is Dr. Kaiser's adorable dog, Stella, that she brings to work with her everyday. I will definitely be returning for my yearly eye exams!

Chappaqua Eye Gallery is the place to go for eye exams and an amazing selection of frames. Dr…read more Gentile is a great doctor (and nice too!)and the associates in the store are all lovely and extremely helpful. Everyone there will go out of their way to take care of you.

Great people! Great service! Terrific selection of eyewear. Highly recommend them. Chris is…read moreterrific.

Pre-op care and post-op care were excellent Dr. Tostanosky,…read moreis very knowledgeable and experienced surgeon who makes you feel that you are in good hands.

Interesting this practice doesn't follow up with patient reviews...I've been going to this practice…read morefor a long time and generally lukewarm about professionalism and bedside manner but most recent visit was the worst! I had to repeatedly call about biopsy results with nobody returning my call. Eventually 3 weeks later I was told it was a fax issue. Very unprofessional! No apologies given. Substandard care, OCLI needs to do some QI with this practice.

Wow. Never thought I would say that about an eye exam and…read moreeyeglass shopping experience but allow me to explain. This lovely shop/office was suggested through my insurance so I made an appointment. I'd been having vision issues in my left eye for a few months and had been wearing readers from a high-end online store that I thought were pretty fashionable. As soon as I walked into Eyes on Hudson, I realized that this was going to be a VERY SPECIAL experience. The shop itself is beautiful. Gorgeous glasses of all types line the shelves as well as accessories you simply do not see anywhere else. Sweet Tina at the front desk whisked me into my first examining room with a thorough question and answer session that prepared me for my best ever (and I'm NOT YOUNG) eye exam with Dr. Rogerson. Thorough does not even begin to describe the process by which she diagnosed my astigmatism in one eye that had gone unnoticed at previous appointments with other doctors! As if that wasn't enough, it was time to select a pair of glasses. Peering at all of the gorgeous options, I asked the very stylish optician Justin for help. From across the room he appears with a stunning pair of Hunter green frames that I would have never selected on my own-- but look PERFECT on me and I'm not a vain person! How did he do that? I'm never going anywhere else for glasses EVER! When I went to pick up my frames, I also was fitted for contact lenses which was another awesome experience. Thank you Santiago for your assistance in selecting the coral chain--you were right--the yellow was too sallow! The entire team at Eyes on Hudson is just EPIC. Don't change one thing. And thanks everyone!

I went to Eyes on Hudson to fulfill prescriptions for two pairs of very specialized glasses. The…read moreoptician took my prescriptions, but did not do any consultation or measurements at the visit. (I brought my own frames.) When I received the glasses and I couldn't see out of them, I found out from a subsequent visit to my orthoptist and another optician that both pair of glasses we made incorrectly and that the prescription in one pair was way off. When I contacted Eyes on Hudson about the issues, my concerns were met with exasperation and an overall unwillingness to work with me. I have since gone to another optician who specializes in difficult prescriptions. Perhaps Eyes on Hudson is very good for general glasses. But I would not recommend the business if one has any special needs.

Excessive Billing !! - Our Eye Exam has $15 co-pay under VSP insurance which stipulated clearly the…read morecontact lens eye exam leads to a Prescription, but this Provider excessively charged us $45, by adding so called Contact Lens Fitting, which should already included in the Eye Exam, as patient do Eye Exam to get their prescription!! The Prescription is the deliverable patients get to do the Eye Exam and that is what we paid for. We called back and they said that is how they do Eye Exam here. They have to charge us for the fitting, before writing a prescription, whereas it is unnecessary as we did Eye Exams every year and nobody is doing this! Both me and wife have got our content lens for years, and we told the Doctor our current contact lens size etc. Excessive billing is throughout the healthcare system and we are disappointed this provider charges for services not only unnecessary but also they did not perform it. We will write a review also in VSP to remind of people - look for another provider! Plus - we tried to look up the Doctor's name in American Academy of Ophthalmologists, and could not even find the name there! PS: - just saw the horrible responses from the Provider on Jan 23 below! I called them several times as nobody answered so I left VM, and they called back with VM but does not answer specially about the item charged. Now they are calling me as harassing. I just spoke to this owner this morning in the phone! As customer, I had no time or reason to harass anyone but I was trying to figure out why I paid $175 (with VSP insurance) for Eye Exam that should get me the Prescription but then they charge my $90 for getting me the prescription??? This is really excessive Of course reading their message I will call my insurance VSP about this provider. We did eye exam for 20 years and no other Eye Centers behave like this!

I have been returning to this wonderful eye care storefront for approximately 7 years. I schedule…read moremy yearly appointment for January and am excited to get my vision checked. The staff is professional, accommodating and always pleasant. They're easy to find and there is free parking. The appointment is about an hour long, including the choosing of the new frames. I'm so happy that my insurance is accepted. I recommend it to everyone at my job!!

Made a regular eye check up appt with dr Went in & had exam…read more& paid my copay. Had to make another appointment for dilation because he didn't want to jn same visit . So had to go back. They charged me another copay again when technically it could've been done on first one visit. 2nd visit: Cheryl says ins sent a credit so i paid difference to total 2nd copay. Fine another way to charge a customer. Get a call from Cheryl 2 mos later saying hey u owe another copay! I call my ins co to verify and they even say they could've dilated you in one visit and because they had you come back in can actually charge 2 copays but don't have to! They take what's submitted. This is reason why medical insurance rates are so high. And doctors/admins take advantage of costumers. I will never go back here or refer this place. Not just for $ but for the poor attitude of when i called to discuss it. What a way to keep return costumers! Check your ins plans and go next door for vision care!

Dr. Rosen left a piece of lense in my mother's eye during routine cataract surgery causing an…read moreextreme inflammatory response that resulted in first the loss of her eyesight, then the removal of her eye. In the intervening years, my mother has had to be fitted with a prosthetic eye, endure countless painful and expensive procedures and enjoyed a severely diminished quality of life. Dr. Rosen was arrogant and dismissive when my mother complained that things "weren't right" after her surgery and refused to accept any responsibility in the loss of my mother's vision. In my opinion, this doctor is dangerous. My advice is stay away and don't entrust him with something as important as your vision.

I have been a loyal customer of Eye Design for a couple of years now, and I continue to be…read moreimpressed by their exceptional customer service. My recent visit was no exception; the staff were friendly, helpful, and made me feel genuinely welcome. One of the standout experiences was with Jason, who provided invaluable insight during my selection process. His patience and understanding of my indecisiveness were greatly appreciated, and he guided me through the options without any pressure. Thanks to his assistance, I was able to find the perfect pair of glasses that suited my style and needs. Overall, I highly recommend Eye Design for anyone looking for a great selection of eyewear and outstanding customer service. I always leave feeling satisfied and confident in my choices!

Great service and selection -- my favorite eyeglass store. Hi end frames that are unusual.read more