Dr. Paul Bernstein is a complete ripoff. I called to schedule an appointment for my daughter to be…read morefitted for contact lenses. The lady on the phone said that we would need to come twice in order to get a prescription. She also mentioned that we could order the lenses through them, but did not say that we had to -- and she definitely did not say that their prices were five times higher than online stores or fair market value. She explained there was a $140 exam fee, which I was perfectly fine with. At the visit, my wife was pressured to purchase a one-year supply for $2,000. When she called me, I told her that it is a ridiculous price, to decline and simply get the samples and the prescription. Instead, her card was charged $760 for a three-month supply without clear authorization. When we noticed the charge, I immediately called to cancel the order because we only wanted the prescription. The doctor and staff were upset and rude. They told me we were required to buy the lenses through his office and even asked for the trial lenses back. I returned the samples in order to receive a refund for lenses we never approved in the first place. To his credit, he refunded everything except the $140 exam fee, stating it was for his time. However, when I asked if we could at least receive the prescription since we paid for the visit, he refused. When I asked what I was getting for the $140 fee, his reply was, "Nothing at this point." We ended up going to LensCrafters at the Westchester Mall. Their exam was $144, but they accepted our insurance and our copay was only $50. They provided a week of trial lenses, and we purchased a three-month supply for $164. We are now two weeks after the fact and my daughter loves her contact lenses. We ended up paying $214 versus $760 for the exact same thing. This experience felt more focused on selling overpriced products than providing patient care. I strongly recommend asking detailed questions about pricing and prescription release policies before scheduling an appointment. I am sure Dr. Bernstein will reply to this review with some nonsense.

I had a very disappointing experience with this office. Their fee structure is presented in an…read moreextremely misleading way, and on multiple occasions, I was told information that was simply untrue. They claimed certain services were performed when they were not, and I was charged for items that never happened. Although they promote transparency, my experience was the opposite. This practice appears far more motivated by money than by genuine patient care. I would not recommend this office to anyone.

I am very disappointed with my experience with Jacqueline Salzman, MD in Tarrytown. My cousin and I…read morewent together on November 10, 2025, for routine eye exams, and both appointments felt extremely rushed. My cousin's exam lasted only about four minutes, and mine was similarly brief. Shortly after the visit, we both developed pink eye, which raised serious concerns about the care and hygiene during the appointment. During multiple follow-up visits, the approach felt repetitive and dismissive. Dr. Salzman primarily prescribed antibiotic eye drops at nearly every visit, even after my pink eye had already cleared. There was little explanation provided, and no meaningful discussion of what might be causing the ongoing issues. At one visit, she noticed an eyelash in my eye and again defaulted to prescribing more drops. At my last visit on Tuesday, I still had an issue with my left eye and was once again given antibiotic drops without a thorough evaluation or clear explanation. Overall, the appointments felt rushed and overly focused on prescribing medication, rather than carefully examining the issue or addressing concerns. I did not feel listened to or properly evaluated, and I left feeling frustrated rather than reassured. I expected a much more careful and patient-centered experience, especially for what began as a routine eye exam.

I have been a patient of Dr Salzman for 5 years now and I can truthfully say she is both an…read moreincredible Physician and and incredible person. Her diagnostic skills are unmatched and she has a caring heart to go along with it. She goes out of her way to make her patients feel comfortable and I always leave her office knowing I just saw the Best Ophthalmologist there is. Her bedside manner is beyond great. I am lucky to have her as my opthamalogist and the people I have recommended to her have been very satisfied. All around, " Great"

I have been seeing Dr. Choi for several years. He and his assistant are extremely professional and…read moredo a great job. I highly recommend his office.

His assistant impatiently dismissed basic questions about insurance coverage. Dr Choi followed up…read moreby giving the fastest, sloppiest examination resulting in a prescription FAR off the mark. Had to pay to visit a different eye doctor who confirmed the prescription given to me by Choi was waaaay off. Beware

Excellent practice to go to for complex contact lens prescription…read more I had been to another professional and it just didn't work out, hence my visit to Dr Schwartz. She's funny and fun and professional and attentive. It actually took a long time to iron out the wrinkles regarding my prescription. However I'm so happy that Dr Schwartz was just as patient as I was regarding the process. The outcome is that I have the best vision with my new contacts and couldn't be happier. If you have complex eye prescription issues, Dr Schwartz is definitely the perfect person to tackle the issue. I won't be going anywhere else.

I truly cannot say enough positive things about my experience at Dr. Schwartz's. The staff were…read morewonderful and stayed late in order to ensure that I received my new lens as quickly as possible. The new lens has been nothing short of transformative and exactly what I both needed and hoped for. I can see clearly now for the first time in a decade and I couldn't be happier! I found the facility after following a chain of recommendations from professionals who knew they couldn't help (for one reason or another) but wanted to recommend someone they thought might be able to (and trusted). Prior to this recommendation chain I had felt utterly powerless to change my vision situation and Dr Schwartz (and team) changed that completely.

Excessive Billing !! - Our Eye Exam has $15 co-pay under VSP insurance which stipulated clearly the…read morecontact lens eye exam leads to a Prescription, but this Provider excessively charged us $45, by adding so called Contact Lens Fitting, which should already included in the Eye Exam, as patient do Eye Exam to get their prescription!! The Prescription is the deliverable patients get to do the Eye Exam and that is what we paid for. We called back and they said that is how they do Eye Exam here. They have to charge us for the fitting, before writing a prescription, whereas it is unnecessary as we did Eye Exams every year and nobody is doing this! Both me and wife have got our content lens for years, and we told the Doctor our current contact lens size etc. Excessive billing is throughout the healthcare system and we are disappointed this provider charges for services not only unnecessary but also they did not perform it. We will write a review also in VSP to remind of people - look for another provider! Plus - we tried to look up the Doctor's name in American Academy of Ophthalmologists, and could not even find the name there! PS: - just saw the horrible responses from the Provider on Jan 23 below! I called them several times as nobody answered so I left VM, and they called back with VM but does not answer specially about the item charged. Now they are calling me as harassing. I just spoke to this owner this morning in the phone! As customer, I had no time or reason to harass anyone but I was trying to figure out why I paid $175 (with VSP insurance) for Eye Exam that should get me the Prescription but then they charge my $90 for getting me the prescription??? This is really excessive Of course reading their message I will call my insurance VSP about this provider. We did eye exam for 20 years and no other Eye Centers behave like this!

I have been returning to this wonderful eye care storefront for approximately 7 years. I schedule…read moremy yearly appointment for January and am excited to get my vision checked. The staff is professional, accommodating and always pleasant. They're easy to find and there is free parking. The appointment is about an hour long, including the choosing of the new frames. I'm so happy that my insurance is accepted. I recommend it to everyone at my job!!

I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream

I have been using Gerlan & Gerlan for years. They are always polite and helpful. They fixed two…read morepairs of broken eyeglasses without fuss. They have my prescription eyeglasses ready within a few days. They gave me good advice on choosing frames. When I needed a new ophthalmologist, they were able to recommend a good one. The only problem--their office is only reachable by steep stairs in a building without an elevator. I am getting older and foresee the day I will not be able to manage this. Also, they are not open Wednesdays or Sundays, but this has not been a problem for me. For those who can handle the stairs and the hours, I highly recommend them.

Fast, friendly and very professional. I came in for a small bit of eyewear maintenance and was very…read moreimpressed with the treatment I got. Will definitely return for an exam when I'm due for one.

Dr. Ressler is a caring optometrist, a consummate professional who is thorough in his…read moreexaminations. Regina is wonderful in the office, and I never had to wait for an appointment. I have recently moved out of state, yet I continue to have Dr. Ressler care for my eyes. I highly recommend Ressler Optometry for someone who is seeking a knowledgeable, caring optometrist in Westchester County.

Dr. Ressler is a kind and caring doctor. He always explains everything to me and helps me to…read moreunderstand any changes in prescription. Rafeena is always so kind on the phone when I call. Highly recommend!!