This is as good as it gets. First, it's beautiful inside. Even better is the staff. Personable,…read moreprofessional and talented. Their customer service is unparalleled. Think that I like Northern Valley Eye Care? You bet! Their frame selection runs from affordable to high-end and prices are fair, and their lab produces perfect lenses on-site. Parking is so easy...they are located in one of the nicest shopping plaza's imaginable. Overall, a fantastic optical experience.

Extremely rude and terrible customer service. There were a few pairs of glasses that I liked, but I…read moredecided to leave and not purchase because of how unpleasant the employees were. They treated me as if they were doing me a favor by helping. There are so many options in terms of places to purchase glasses from in this area that I would not want to give them my money regardless of whether they have some good products. Also, would not let me slide my mask down my face for 2 seconds to look in the mirror while trying on glasses, but multiple employees were maskless. It was bizarre.

The doctor is terrific and the staff is competent--not easy to find these days. Doctor took his…read moretime getting my prescription right and staff was quick and efficient getting my order in. I used to go to Westwood for many years, but their office/contact person became a nightmare. Closter is a much better experience and I've now been going to this place for a couple of years.

Dr. Donald Kim is a top notch optometrist. Staffs are friendly and courteous. I highly recommend…read moreCloster Eyecare.

Courteous and did her job well, though I always felt she was a bit friendlier to my parents than to…read moreme. Still, I didn't think much of it at the time--she was professional and I got what I needed in terms of my annual exam and the glasses I required.

Love, love, love how thorough, kind, and transparent Dr. Debbie Kim and her staff are!…read more They can speak both English and Korean if one or other is more comfortable for you. I do not have vision insurance, so they made sure to let me know that a contact lens exam was not covered by my general health insurance. They also offer a rebate for contact lenses if you purchase through them. If you are a first time patient, they recommend you fill out their new patient form either online and send through email or print it out and bring it in for your appointment. This helps get you in and out quickly if you're uncomfortable with being out due to the pandemic. All staff are also masked, and there is a glass partition between the reception and the waiting room. I noticed Dr. Debbie Kim also held up a piece of transparent plastic between herself and me when she had to lean in closely to examine my eyes. I truly appreciate how thorough Dr. Debbie Kim is. She is the most detail-oriented optometrist I've ever had. She is mindful of small details like your mask potentially creating condensation on the examination tools, which could inhibit the accuracy of the exam. She really takes her time to make sure that your vision is checked accurately. I've had optometrists in the past who rush me through the exam and leave me with an inaccurate glasses prescription. So I'm happy with how calm and precise she is. After my exam was done, and I had gone home, I realized I forgot to ask for a copy of my glasses and contact lens prescription. I emailed them the same day of the exam, and they got back to me the day of with a copy of my prescription. The entire process was so smooth. I highly recommend Dr. Debbie Kim's office for vision care.

Efficient service !!! Dr. Moy is amazing !!!…read moreShe is patient and explained everything !!! Will definitely be back !!!

My wife and went there together to have our eyes examined. Our doctor was courteous to us and very…read morethorough in her examination. She answered evey question we asked and made good recommendations for our overall eye care. Normally, I don't like to buy glasses at the Optometrist - it often feels too high pressure. In this case, we decided to buy our glasses there - there was no pressure, which made the experience great. We pick up our glasses this weekend. Overall, I highly recommend this place, especially if you're in the Tenafly/Cresskill area.

This is a wonderful place to get glasses. Ed is thorough about your eyes and takes his profession…read moreseriously and thoughtful about helping with frame selection. The prices are market value. This isn't a discount shop but there are plenty of affordable frames. Great selection of frames. I would highly recommend.

Distinctly average place. The optometrist is nosy and asks too many personal questions when you're…read morejust trying to get an eye exam. The optician is pretty aggressive -- doesn't like questions about pricing. But if you like motorcyclists, he's your man. Got show-off motorcycle souvenirs everywhere.

Always a pleasure going to the vision place! The staff is great and friendly, the office is always…read moreclean. I love how engaging all the staff members and doctors are, I never leave without a question unanswered!!! My wife and I had a experience today with Gisel in particular today she was fast patient and very professional and knowledgeable!!! Thanks for a great run to the eye doctor!!!

sandra is a hot mess and she is very unprofesional. after visiting the site last week i was lied to…read moreby all the front desk staff member who lied and stated dr. guida is not in today. meanwhile he was in the back with patients. they did this because they are hidding the poor customer service that was provided to me and the fact that sandra was rude to me over the phone several times and continues to be loud. this was the first and last time that i will come here. i am also going to let my family friends co workers and my 1199 union memebrs to be cautious of where they spend thier money. sandra is the one that is very rude and she teaches her staff to lie. i am going to continue to leave negative reviews until i get a call from the president/ owner. sandra needs to get fired. and after reading all the reviews its noticable that she has a long history on being unprofesional

OMG I love them! I brought a pair of Calvin Klein frames and lenses from them. The staff is very…read morefriendly and super helpful. I must've tried on like 15 different pairs and the staff member that was helping me was so patient with me. I don't have vision insurance with my plan so they gave me a super 40% discount off of my frames which saved me a good $120! I will be going back to them for my second pair. Highly recommended. There's also a lot of parking by the building!

I work down the Road from this place and I noticed they had an optical, I was in need for some new…read moreframes but was a little skeptical to go inside cause it looked so fancy!. But i went in anyway, Oh man i def do not regret it!.. I got a free eye exam and i purchased my brand new michael Kors glasses!! wohoo Fancy, To top that off i asked the manager politely if he can rush the glasses since i was going on vacation the week after, and kindly they did everything possible to have my glasses ready. I loved the customer service here and I def recommend to come to this optical for your free exam and great prices on glasses!... Side note: I lost my glasses on the airplane back from Miami,:( and I called the store explained my situation, Ilya helped me get a brand new pair of glasses in no time..!! Great Jobs Guys! P.S Don't let the fancy place scare you away and think they have "High Prices" Believe me its def worth it! :)

I have gotten a few pairs from them over the years, most recently last year. Consistently helpful…read moreand friendly. Mike patiently allowed me to try over a dozen frames to make sure I got what I wanted, and thoroughly explained all the features and options available for my lenses, without any pressure. I now return there whenever my prescription changes. Selection was plentiful for a neighborhood store, and prices were consistent with others. Sometimes I would go and there were people ahead of me getting helped; Mike and/or others consistently appeared to give them the same fine treatment described above. A excellent resource and a true asset to the Riverdale community.

I love this place! I had stopped by about a year ago, for the first time, because my glasses were…read moresomehow broken on one side. (Im gonna blame it on my cat...) These VERY nice people fixed them for no charge! Turns out, they take my insurance, so of course I went right back to them! A lot of insurance selection is not very exciting, but this shop had a pretty good array! Nobody pressured me to make a choice quickly (I hate that!) And the very kind associate, who assisted me/processed the sale thru my insurance followed up in a few days via voicemail to make sure she had all of the currents info. Very nice professional place! And they have many high-end frames if you dont need to worry about insurance. Im pretty sure they will order what you want if it is not discontinued. This is a Wonderful optician shop in North Riverdale, I am lucky to live about 2 blocks away!

Horrible..no explican los planes que tienen me dijeron que los lentes costarían 100 y termine…read morepagando 325

I came to this place almost year go the Doctor is amazing. He actually gave me the right…read moreprescription for contact lenses and glasses. I went to another place prior to him and it was wrong . They have a context lense special for 99 dollars for six months ! Friendly staff great frames and decent prices . Always a frame special going on ! I moved from New York and they are willing to mail me my Contacts or glasses !

Great care by Dr Ross. Always takes extra time to make sure you have a great experiance and resultsread more

I went in to get my eyes checked to get new glasses and after the refraction exam, he gave me a…read morecomputerized test that analyzed my eyes without asking me if I wanted the test. He then said that my optic nerve looked strange using this machine, and asked me to return the next week so that he could further analyze my optic nerve using some newfangled equipment, which was on loan to another doctor at the moment. So, I returned and the technician (his son-in-law), conducted the computerized test. Ross then said that my optic nerve still looked swollen and advised me to return in a few months because it was likely that the swelling was caused by some medications that I was taking. So, I asked him to give me a printout of what he saw in his computerized machine and write down what he thought the problem was - he wrote "papillodema" with 3 question marks at the end. Papillodema as I discovered on the internet, is swelling in the brain, indicating a very serious illness (MS or a brain tumor)!!! I then brought this to a real MD who asked me if my pupils had been dilated (which they hadn't), so he did so. The dialation indicated that my optic nerve was healthy and pink and not swollen. I showed him the printout that I received from Dr. Ross and he just said,"what am I supposed to do with this?" So, be very wary of this so-called Doctor. He evidently bought some very expensive machinery which he is trying to pay-off at the expense of unnecessarily alarming his patients. Furthermore, he should have just dialated my pupils himself, instead of scaring me.