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    Tenafly Eye Associates

    3.7 (13 reviews)
    Closed 7:30 am - 3:30 pm

    By appointment only

    Updated 3 weeks ago

    Services - Tenafly Eye Associates

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    4 years ago

    Super crowded and waiting time was long. Also does not take some insurance. Many forms to fill even for people who have been here before.

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    Jacob H Chung, MD

    Jacob H Chung, MD

    4.3(3 reviews)
    0.0 mi

    Dr Chung is a wonderful ophthalmologist and really a great person. He truly cares about each and…read moreeveryone of his patients and never rushes them. I had my second Cataract Surgery yesterday and my vision today is 20/20 ! There will be a wait to see him or Dr. Stabile but I feel that if a doctor has a lot of open time then just like an empty restaurant not a good sign!

    Dr. Jacob H. Chung is a brilliant, warm, ophthalmologist that communicated my healing scratched…read morecornea very simply. He gave me some special eye drops at the office and suggested I uget some over the counter eye ointment. My eyes felt normal in 4 days. .He uses Zoom Docs which allowed me to fill out my patient forms online. I loved that. All I had to do was to bring my insurance card and my driver's license. When I got to the front desk, they told me that my zoom documents were not at the office. On my smartphone, I had a text message that showed they received my documentation 15 minutes prior to my appointment. They made me fill out the documents again by hand. I had the first appointment at 9:00am. I returned the 5 page document back 10 minutes later. I saw the doctor at 9:45am. Just before they were going to take me in at 9:40am, I wanted to cancel my appointment because I make it a practice not to wait for a physician more than 1/2 hour. I was further insulted and told that I had to cancel online. It was then an assistant pulled me into an examining room. All in all, the doctor is very good, but the front desk is not. The wait time is unacceptable, but they thought they did not have my information (turned out they did). I'll give them one more shot. Maybe it was an aberration. However, the other folks in the waiting room said that the wait time was typical.

    MAIN Fashion Optical - What I was charged for without my insurance being processed.

    MAIN Fashion Optical

    3.8(11 reviews)
    1.7 mi

    BEWARE OF THEM STACKING ON PRICES and know what all your insurance benefits are!!!!…read moreOn August 02, 2023 my daughter and I went to Main Fashion Optical where we were helped by an employee named Stefany Lopez. I went in for contacts and my daughter wanted glasses. With my VSP insurance Stefany told me for the 6 month supply it's $26 and for the year I would pay $150 out of pocket. Then she told me that I was paying about $160 for my daughter's glasses. She charged my card $350. So the lies started here. It took 3 weeks to be able to pick up the contacts and the glasses. They handed me 2 boxes ( 1 box for each eye) when I was supposed to get 4 boxes. Then I looked at the enclosed receipt and I was charged $190 for 2 boxes of contacts. Mind you they use 1800 contacts to order your contacts. So they are adding extra money on top of the discounted price of the contacts. I was told on Wednesday, August 30, 2023 that I couldn't get a refund until I've spoken to Stefany and Maya (the manager). Stefany refused to provide the phone number at the office in Passaic where Maya was working. Maya is the only person who can process a refund. She is prompt when returning phone calls but she's very dismissive. I explained several times what happen and she replied I didn't provide stefany with my insurance. Now how does that make sense when they processed my insurance for my daughter? Then she tried to say I was ordering color contacts and told me it cost $95 per box. That was incorrect because I needed the Alcon air optic for astigmatism and stefany ordered Alcon air optic plus hydraglyde for astigmatism. So my total order is incorrect on top of the charge. Maya calls me back then tried to offer me the contacts for a low price of $80 per box. After that wasn't good enough she said they don't match prices and doesn't use 1800 contacts. That's funny when stefany was able to offer me the contacts at $59.99 per box then times 4= $239.96. So now Stefany want to take that $239.96-$164 (the difference for 6 month supply)=$75.96, but she stated if I would give her $75.96 more dollars it will all be squared away. Now why would I do this or pay anymore money when I've already been overcharged? My insurance covers $130 so how or why would I need to pay $190 or anything extra on top of that. Now Maya calls me back for a 3rd time and finally ask for my husband's info so she can indeed look at my insurance. So the 4th and final time on this day she called me back with an offer she never does. I can get the 2 extra boxes for $170 and she will refund me $20. By doing this she's still not using my insurance but just trying to make me go away and still be out of money. I told her I have 2 boxes and for 2 boxes I will pay $26 and that I want $164 refunded to me when she comes into the office. My daughter's billing was done correctly and I did get refunded but it wasn't a smooth process. It took 3 days to get resolved. The only issue I had with my daughter's glasses was that they billed my insurance company for the polycarbonate lens when that wasn't never discussed. Also, now stefany isn't allowed to now show customers the 1800 contacts pricing. Just shady shady business. I wouldn't recommend this place because of these two. Sorry to the kind lady who works beside stefany. She was extremely pleasant. I wish I knew her name to state it.

    I've been getting my glasses done here for almost ten years. They have an amazing selection and it…read morehelps that my doctor is right there so the prescription goes right to them. They honor warranties and the glasses are always done before the two weeks they commit to.

    Photos
    MAIN Fashion Optical - 1800 contacts order that stefany printed

    1800 contacts order that stefany printed

    MAIN Fashion Optical - Optical Store show room

    Optical Store show room

    MAIN Fashion Optical - Optical Store show room

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    Optical Store show room

    Tenafly Eye Associates - optometrists - Updated May 2026

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