Great place to have them altered or repaired. Very friendly people . Great prices. Parking right…read morein front .

Great fast service. Dropped off Thursday and ready for wedding on Saturday. Will definitely use…read morethis company again

Gina and the team are incredible ! Their customer service is truly the best and they always have…read morethings done in time (if not sooner than expected) and looking good as new. I would give more stars if i could !

Love Ortega cleaners. Good quality, friendly, fast, professional and convenient to our home.read more

I've had over a dozen shirts hemmed here, having the sleeves brought in. all perfect. that was when…read morethere was a woman doing the measurements. i just had three, $300 shirts ruined. i showed where i wanted the sleeves to sit, on my wrist bone like a normal shirt. They cut the sleeves so short that they go up my forearm.. 3-4 inches short. They man who took the measurements and has heard my complaint is blaming it on me saying that that is was what i asked for, obviously not because no human would ever want a shirt to fit that way. Has denied any option to replace my shirts. looking to escalate to owner but they have not been accessible. i will be escalating this to small claims if necessary. Avoid this place at all costs.

Full clean king duvet. Pricing was fair. Sunny's picked up & delivered when it was clean. Using for…read moremy Queen duvet. Thank you, Sunny!!!

Always a great service every time! Close and convenient. All of my items are expertly cleaned and…read moreready on time!

The third ruined item this year, clearly heat or solvent issue and they said it was light that when…read moreI brought it in. I spend a couple hundred dollars here a month and the experience has been horrible.

We strongly believe in supporting local businesses, which is why we entrusted Bonded Cleaners with…read moremany of our garments over the years. Unfortunately, after multiple disappointing experiences, we have decided to take our business elsewhere. Several expensive pieces of clothing were returned to us noticeably shrunk and permanently damaged. What makes the experience even more frustrating is the inconsistency in their cleaning process--some garments are apparently sent to a third party for cleaning, while others are cleaned in-house, with no transparency about how that decision is made. Most disappointing of all was the complete lack of accountability. Despite being given multiple opportunities to make things right, Bonded Cleaners never offered reimbursement, compensation, or any meaningful resolution for the damage to our clothing. Their only proposed solution was to have us bring the damaged garments back so they could attempt a stretching process. Once clothing has already been shrunk, that is not an acceptable remedy for expensive items, nor does it restore them to their original condition. We expected far better customer service from a business we had supported so consistently, and unfortunately, after giving them numerous opportunities to make things right, we can no longer recommend them.

I have been a loyal customer for 20 years because no other cleaners in town come close to their…read moreattention to detail. Consistent high-quality work with friendly staff who appreciate me as much as I do them.

Great place in the heart of San Clemente for alterations and professional cleaning…read more I had a dress hemmed. It was done timely and for a very reasonable fee. In fact it was half of what Nordstrom quoted me. I week later I had the dress as well as a grass and dirt covered wedding gown cleaned. They managed to get all of the dirt and grass off. Incredible. I highly recommend this place-Hannah is sweet and helpful.

I've tried many cleaners in San Clemente and K&S is far the best. Friendly, Professional and…read moreCourteous Staff always makes my drop off and pickup enjoyable! Doesn't disappoint and very reasonably priced. I've had many different service done all with excellent results. Receive 5 Star Service every time. A Big Thank You ! Don R.

Not friendly. Hard to understand the assistant. An…read moreunexpectedly long time to get a pair of women's trousers hemmed. I'll Not return there. Maybe others will have a better experience! Good luck

Silver Cleaners is first class all the way. Service is excellent, the quality of the cleaning…read moresuperlative and reliable, and the tailoring as well as simple adjustments such as hemming are really really good. I highly recommend them - located conveniently off the 5, right on El Camino in San Clemente, across from Ralph's and a gas station.

This is in reference to my dealings with Terrace Cleaners in Ladera Ranch, CA. They are a small…read moreindependent dry cleaning and laundry business, owned by "Mary" and her husband. I go out of my way to support local businesses, but in this case felt it necessary to let other people on Yelp know of my experience. This review has nothing to do with the quality of their dry cleaning and laundry services which are good (4/5). This has to do with their service and follow up I received from Mary the owner. On 02/21/2026, I brought in 6 items, 2 were for dry cleaning of pants, and 4 were for laundering of shirts to be folded. I requested folding as I was going to travel and needed to optimize space in my suitcase. All items were to be ready on Thursday, 02/26/2026. On Friday, 02/27/2026, I came back into the store to pick up my items. The 2 pants were there, however, when I opened the shirt bag, I noticed that 1/4 shirts was not mine. I told this to Mary's husband, and handed back the shirt that was not mine. 3/4 shirts were mine and appeared fine. He told me they would check and see if the "lost" shirt was somewhere in the store and call me back in a few days. Since I did not hear from anyone, I went back into the store on Tuesday, 03/03/2026, and this time Mary (owner) was working the front counter and we spoke about the lost shirt. She told me they have a video system in the store and can go back to see what I had turned in on 02/21/2026. She also mentioned that her husband frequently makes errors dealing with incoming orders and was I sure that I gave him 4 shirts instead of 3? I said I was certain, and that the receipt indicated 4 shirts. In addition, there were 4 tags, one on each shirt. Mary kept challenging me and indicated that I had made an error and only 3 shirts must have been turned in. The conversation got a bit heated, and I asked if they had video evidence of 3, and not 4? No video was produced. I left the store and said I would be back in a few days for a resolution. I also said fair compensation for the lost shirt was $40.00 plus $7.50 which was the cost for laundering the lost shirt which I already paid for. Mary told me her husband would have to issue me a check for the lost shirt. Since I did not hear from them again, I called the store on Thursday, 03/05/2026, and spoke with the husband. He was aware of the situation, and would prepare a check for me. I went back again later that afternoon. Mary was working the front counter. I asked if her husband had prepared the check? She said yes, and produced the check. I also asked for $7.50 laundering charge for the lost shirt. She handed me $8.00 cash as apparently there was no change in the register. I was preparing to walk out, move on, and drop the subject. However, Mary again asked me again if I was sure that I gave in only 3 shirts and that her husband had made errors on number of pieces being dropped off. I said to be clear there were 4 shirts dropped off and verified by receipts. 1 was not mine and I gave that shirt back to her husband. I treated people with respect, no matter their position in life. I am also not a vindictive person, but I have enough self-esteem to stand up for myself. It could have so easy for Mary to hand me the check and $7.50 and just "let it go". That would have ended the whole episode. I guess Mary needed the last word. That has given me motivation to post this review. I have also attached photos (1 Page) of the receipts involved.

This is for their alterations (not cleaning). I brought in a…read moreheadrest for my outdoor lounge chair, as the treads pulled out of the seam where the straps attached to the pillow. It took them 3 times to get it right, when all they needed to do was runs some stitches to reinforce the attachment point. The first time, they reversed the strap, so the velcro wouldn't attach. I brought it back and asked them to fix it, and after another week they told me it was ready, so I picked it up, and the older gentleman tried to charge me again, for fixing their mistake! As I inspected it again, I found they had redid it wrong again, or did nothing. I had them work on it again, and after 3 tries and 3 weeks, they finally got it right. That wasn't bad enough but I brought in a new pair of pants for my tux and asked them to take out the hem and lengthen them by 1 inch. After I picked them up,, I found they had SHORTENED them by 1 inch! Now they are 2 inches too short, AND THEY CUT the material off, so now my BRAND NEW pants were ruined!!! If you want to keep and be able to use your clothes, bring them somewhere else!!!