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    Ray-Ban

    3.7 (67 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Ray-Ban

    Eyewear fitting

    Ray-Ban Photos

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    I went today April 19th,2024 to the store around 10:30 AM. I got a gift of a pair of sunglasses. Unfortuntely they gave it to me without a gift receipt, however they explained it was bought in this store. The Sun Glasses are new and in their original package. The person that was there, long hair, had me almost an hour waiting, She was pretty incompetent and had no clue on what to do. I told her I was happy to pay any additional fees and any difference to get a pair of sun glasses that could actually fit me. I also would have been ok to give them a photo ID, or anything requested that I have to make the exchange. I think people like her should not give customer service and work in stores like this, there was no supervisor or manager that could make decisions. I don't recommend buying at this store at all. They will do everything to not help.

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    3 months ago

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    6 days ago

    They don validate the grove parking lot Thats uncomfortable when you buy a sunglasses there

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    4 months ago

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    5 months ago

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    3 months ago

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    16 days ago

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    1 year ago

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    6 months ago

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    9 months ago

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    5 months ago

    Kennedy and Chris were super nice! They fixed my glasses in just a few minutes and had me in my way. Great holiday spirit too!

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    1 year ago

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    9 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    11 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

    Super friendly, knowledgeable and happy to oblige! Tre was super helpful and delightful fixed my husband's fave glasses in 4 minutes!

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    4 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Kennedie was amazing and cheerful I end up buying 2 glasses instead of one bc she had the best customer service

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    2 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    Page 1 of 2

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    Review Highlights - Ray-Ban

    Kennedy was super efficient and helpful with a price adjustment.

    Mentioned in 8 reviews

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    6.9 miLittle Tokyo, Downtown
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    I recently went to this optical place for an eye exam without insurance, and they told me I needed…read moreglasses, so I trusted their judgment and spent $600 on a pair. After waiting three long weeks for them to arrive, everything looked blurry and wrong the moment I put them on. When I returned to the store hoping for a refund, they flatly refused--no returns, no money back. Instead, they suggested I pay out of pocket for another exam as a "second opinion," with the vague promise they might help afterward. Frustrated but determined, I did exactly that with a different doctor, who confirmed I don't need any prescription at all. I sent them the new report as proof, expecting a full refund, but they still wouldn't budge. Their only concession was to let me turn the unnecessary glasses into sunglasses for a credit. With no other options left, I reluctantly took them up on that offer--only for it to drag on another three weeks with the glasses still not returned to me. It's obvious their initial exam was inaccurate, their staff refused to take responsibility, and corporate clearly doesn't care enough to make it right. I won't be going back, and I'd strongly advise anyone else to steer clear unless you're okay with the very real risk of being misled, overcharged, and left with no resolution.

    The staff is always super friendly and helpful. Drs are wonderful!…read more They validate parking also. (:

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    Eye Holics

    4.9(365 reviews)
    2.8 miKoreatown
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    First visit here to buy new glasses (had to exhaust my FSA). Staff was super welcoming and…read morefriendly. I walked in with a particular frame in mind, which they didn't have in stock, but started to show me other frames that were comparable in style and look. Ended up finding a frame that was fit my face. The purchase process was smooth, as I still needed to get new prescription (they recommended an optometrist they work closely with) and the whole process took about 2.5-3 weeks (getting my eyes checked took longest). Would definitely recommend to friends, and also go back when I'm feeling the itch for new frames.

    The most outstanding part of this store is their customer service! I've gotten a couple sunglasses…read morehere and now, my first pair of prescription glasses! They have a good selection to browse through. They'll help to recommend what would be good based on your face shape and eyes. And they'll offer similar styles, etc. They're also really quick and knowledgeable. She pulled a bunch of different options for me to try. And they'll keep the glasses pristine. They'll even offer to clean your own glasses. Once you have your purchase, they'll help adjust the nose bridge and/or the ear area to help fit on your face better. This store is definitely on the more expensive side but you're paying for the quality and service.

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    EYE HOLICS Small cute pocket plaza w Paris Baguette & valet parking

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    One of the only glasses in my years of having glasses that ive absolutely loved

    Ray-Ban - opticians - Updated May 2026

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