I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

Terrible Experience - Complete Waste of Time…read more I made an appointment at Dunn Tire for a noon alignment on my truck. I was told it would take about one hour. After three hours, they told me they were just pulling the truck in and it would be ready in another hour. I came back an hour later--four hours after my scheduled appointment--and the truck still hadn't even been touched. To make things worse, the staff gave me attitude instead of an apology or any real explanation. I rely on my truck to work and earn a living, and they completely wasted my day. Absolutely no respect for my time or business. I strongly suggest not trusting this place. If they can't honor a simple scheduled appointment or communicate honestly, I wouldn't trust them with anything else.

Another win for dunn tyres. Although snowed under with work, they managed to squeeze in an…read moreunscheduled repair for me and charged me $7...can't beat that. Thanks, Mark, Jim and the team.

I called AAA for a tow after an accident . I was not in the road or impeding traffic so the cops…read morelet me call for my own tow. Well these ambulance chasers showed up loaded my car in the bed without saying anything to me so I assumed they were Aaa . After it was loaded he comes over and says "you can find your car here " and hands me a business card . I told him I assumed he was Aaa I had already called for a tow and he said I'm not taking it off my truck . They charged me 300$ for basically stealing my car .

Got my car stuck in the church parking lot - called Jim's Service center and roadside assistance…read more Busy day, so they warned me it would take a little while to get to me (no issues - good forewarning). Called me before they arrived - courteous, and professional; essentially did all the work - I just watched. I would call them again if I had any issues - good and trustable company

Very negative experience with this dealer. Paid a down payment and signed a purchase agreement on…read moreSaturday. I told him I would be back Tuesday or Wednesday (financing takes time). Received a voicemail Monday to see if I still wanted the vehicle. I do, and am arranging financing. I made 7 calls, leaving voicemail and messages, to arrange to pick up and pay, with no response from owner, I find out he sold the vehicle Wednesday. I'm still making calls and don't get him on the phone until Thursday night. Poor communication. Blamed me for not showing up Tuesday. Gaslighting. Rude. Inconsiderate.

Early this week I took my 2017 Jeep Wrangler to Mavis for a tire balance & rotation, vehicle…read morealignment and some front end work. Bottom line up front - Dave (Manager) was all over it with his customer focused approach to every person there. I experienced this first from the initial phone call to set an appointment, through my vehicle drop off and all the way through payment and vehicle pick up. I elected to wait for my services in the Customer Waiting Room and I witnessed this approach with every customer that walked in the door that day. Dave made the experience. I'll be back for any future mechanical and tire needs. Only 2nd to Dave was that of the Technicians working on my Jeep... I have absolutely nothing negative to say. Dave was upfront and honest and the Technician was quick, competent and proficient. Not once was I given the bate and scare high pressure sale tactic often used to manipulate you in to getting more than what's actually needed. I was provided a full upfront honest assessment of what was needed.....I know this to be true as I went in knowing exactly what was needed and the assessment aligned exactly with what I knew I needed. Not once did Dave try to push additional "recommend" services on me as they simply were not needed. I'd recommend this Mavis location to anyone. I'll be back for future services.

Atrocious customer service at the Camillus, NY location! Several days ago, I scheduled an online…read moreappointment for an 8am NYS inspection. I arrived just before 8:00 and was told that I would need to leave my vehicle but was promised it would be done and ready for pickup by 12. This was slightly inconvenient and pushing the limits of some other time constraints I had for today but I agreed to leave it. After all, we assured it would be done by 12. By 12:40 when we could plainly see that my vehicle hadn't moved an inch from the spot where I parked it nearly 5 hours earlier, we decided to go and retrieve it. The associate working attempted to refer to the 4 hour guideline we were given when we phoned in the appointment. Never mind that we DID NOT phone the appointment in or that the 4 hour window was already exceeded, there was clearly no intention of getting to my scheduled service any time soon. The desk worker also advised that they have only one inspector and made several other excuses rather than man-up by admitting to their failure to execute. What a massive waste of time. Terrible service and complete incompetence.

I want to rate John's Auto a 10 but the site doesn't allow me to. My first experience with John's…read moreAuto was 2 years ago. They did my inspection for my registration. Their customer service is top notch along with their mechanics. I found out that my cabin air filter was absurdly dirty. Supposedly my dealer had changed that on a service call. I needed a new muffler and they replaced that. When I needed new tires, I knew who to contact. Once again, they were super friendly and scheduled me at my convenience. They gave me an excellent price for my four new tires. On top of that, my first rotation was free. I went today to have the rotation done. When I arrived for my appointment, they took my car immediately to do the job. When you need service on your vehicle, call John's Auto. You will immediately hear the friendliness and customer service the minute they answer the phone. Your vehicle will be taken care of like they own it and the price will be beyond belief.

I blew a tire on the highway. While waiting for AAA I googled the closest garage/mechanic, and…read morebased on the reviews and proximity I gave John's a call. The woman who answered the phone was super nice, talked me through how to look for my tire size, and looked to see if they had one in stock- all on the first call since I was in a precarious situation on a median off a busy highway speed merge. I eventually made it to them and they squeezed me into their busy day, repaired the flat on the spot, and patched it instead of upselling me a new tire. The mechanic was fantastic and friendly, the office was also professional and friendly- and you can tell it's a busy place with a long-time solid reputation. Made it back to NYC on my "new" tire and after my first affordable visit to a mechanic lol, I can't rave about them enough! Thanks John's Auto Care for your help today :)

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.

Gem of a place! Been going here for 6 years after moving nearby. Always flexible, prompt appts…read more Very competent and efficient. Will store tires for you. Also give rides back to my house as I live nearby!

Made the process very easy and got the perfect car that I wanted! Highly recommend, they do not…read moremislead you on the car and are honest about everything

Do not trust them to honor a purchase agreement. Sold a car out from under my down payment and…read morepurchase agreement. Did not return repeated voice mails or messages left with the office girl. Rude. Gaslights. Inconsiderate. Beware!!!