Tony and the other mechanics at Masello's are nothing short of amazing. They are one of the few…read moregarages that I trust to work on my vehicles. I believe their pricing is fair, and probably more than fair, given the expertise they have. To give you a sense of their integrity, I'll share one story. I had left my car there to have maintenance done, and when they finished it was parked in the side lot as is the norm. In the few hours between the completion of the work and my arrival to pick it up, someone had swung open their rear door into my car's front fender so hard that it left two sizable dents that couldn't be repaired without going to a body shop. I didn't notice the body damage until I got home, and I quickly called Tony to let him know what I found. He was aware of how well I tend to my vehicles, was horrified, apologized profusely and without any hesitation offered to pay to fix the damage done in his parking lot. Now any time my car comes in for service, he makes sure to tell me that he will keep it parked in the garage until I pick it up. Tell me, where else are you going to find another garage with integrity like that? I won't bother to look since Masello's is the one of the few shops I go to for maintenance and repairs.

Always so grateful to have such a reliable mechanic. Anymore I usually just go for basic things…read morelike oil changes or tires. Recently had my snow tires swapped, for example. I know that Tony will not try to cheat me and his staff will do good work. Easy enough to drop my car off, they usually have it done mid day. Highly recommend this shop!

The staff here is always kind, they listen to whatever car issues I have and make me feel heard. I…read morereally don't know much about cars and they've never made me feel bad for that. They've resolved some major car issues for me so now I go here for everything. I once drove right off the highway into their lot with every engine light on, and my car was diagnosed, fixed, and ready to drive again very shortly after. They even supported me through getting reimbursement from a shop that had done poor work leading to this issue. I feel that the cost is reasonable compared to what I've paid other places, I am often pleasantly surprised with the total for services. Call ahead and they can often tell you when the best time to come in is for the quickest service!

I searched Yelp looking for a reliable place to have my Toyota Sienna van's oil changed and the van…read moreinspected. I have Parkinson's and the van has been converted to accommodate a wheelchair and fitted w a ramp. I need it to stay independent. The reviews on Yelp were so positive I called and got an appointment. Allow me to say, you all were so right. This place knocked my socks off. John is so thoughtful and thorough, he doesn't make you feel like a loser if you need to have something explained, and he's a problem solver. McKenzie, the young woman working the counter, is similarly on the job, and is equally thoughtful. For example, seeing I use a wheelchair, they made it easier for me to access the office and in a way that was matter of fact and not condescending. When I needed to return the next day for an inspection sticker, McKenzie met me outside the office while still in the van, and did the back and forth on my behalf. It might seem minor but it's so nice to have someone see and act on the "little" things that make life easier to maneuver. Bottom line: Bayberry Automotive is now my go-to garage of choice. They were great w my car, and w me. They have my strong endorsement.

Gary and his team do a great job. I have been using this team since I moved to the Manlius area 5…read moreyears ago. They are very transparent and have done everything within their means if anything ever goes sideways, due to part manufacturing or any other issues. They are always busy so as a customer you need to plan, but I have had a couple of emergencies that he has always stepped up and took care of my family! Highly recommend!

Contacted them for urgent tire swap. They were extremely nice and accommodating at a very fair…read moreprice. I am recommending them to everyone I know. A+++

Once we found AutoTech of Syracuse a bunch of years ago we never looked back!…read more For one, when you enter their office you are entering a museum. I feel like I'm in the middle of the American Pickers show. So many antiques abound in the shop you just want to spend some time perusing the garage. Very very cool! I think everyone can say a big issue you may have at auto shop is just in the service you are getting from them. Are they honest? Do they over price? Owners & brothers Ed and Paul are honest and fair in the work they do. There has been a couple of occasions I was ready to fork over major cash only needed tech work that was at a affordable price. Not only have I brought both my families vehicles to Auto Tech but they also helped me out with purchasing and rewiring my trailer with LED lights. They really can do it all, just give them a call. I will never go anywhere else!

I'm an avid vehicle lover, when people come to me asking for a trustworthy mechanic, I send them to…read moreAutoTech. They've never convinced me to purchase a service I haven't needed, and they are respectful when I ask many questions! The prices are very fair, especially for the level of care you receive. I just had my truck serviced, they were efficient and communicated with me throughout the process.

Jason and Amy are hands down our favorite CNY mechanic shop. When my tire literally FLEW OFF my…read morecar after some work, he towed me home from BINGHAMTON so I wasn't left stranded. He has never given me the "pink price" and is extremely knowledgeable about all kinds of foreign and domestic vehicles. He got our ancient F150 ready to go over the road this winter and didn't kill us on the bill. If you want an honest, thorough and competent mechanic?? Call Jason. He will take excellent care of you and the daughters you have driving.

My husband and my dad have used Jason's Auto Repair in Liverpool on and off for Harley inspections…read moreand auto repairs; today will be the last however. I drove my dad over today to pick up his vehicle before Jason's employees could begin any work on it. This was after I happened to read a snarky and mean spirited social media post Jason made on his business Facebook page mocking my father. It strikes me as odd that the owner has so much extra time to spend in his air conditioned office on social media, than in the shop. Anyway, my dad got the keys from Jason's wife in the office and was walking out, when Jason confronted him in the parking lot in a very aggressive and confrontational manner. I was concerned for my dad who is 80 years old, small stature, and mostly deaf. It's obvious Jason could benefit from anger management classes after seeing his behavior today, and the way he responds to people on social media who say anything he doesn't agree with. His comments reflect his condescending, arrogant, and hostile attitude. On his Facebook business page Jason mocks my dad's BMW for failing inspection elsewhere, and then again at his shop, for a broken tire spring. A repair that Jason called "minimal." I don't think a lot of folks just getting by would agree that $1,600 is "minimal." Jason made a point of emphasizing on his post that the vehicle was a BMW. Yes, it's a LATE MODEL BMW X3 SUV. How is that even relevant? The vehicle belonged to my now deceased mother. It was her wish before she passed from breast cancer to own one luxury car in her lifetime. Frankly, my dad is happier driving his 13 year old Toyota Tacoma pick-up truck w/out all the bells and whistles. Speaking of which, today Jason was screaming at my father claiming my dad gave him a hard time a couple years ago when the pick-up failed inspection for a broken sway bar. That was completely FALSE. Records on file prove Jason PASSED the truck, and my dad himself discovered the broken sway bar after the fact. He took it back to Jason's for the repair. Bottom line- use caution when dealing with this shop, as the owner has a scary temper. He will no doubt write a rebuttal to this and claim I'm a "liar" or mark it as "spam" as that is his modus operandi with all negative reviews left online. I stand behind what I wrote! Thankfully we found another local shop today who will do the repair (minus $300) and this owner (who is familiar with BMW parts) doesn't judge an elderly man driving a BMW, make inaccurate assumptions, and mock him on social media.

It's been over twenty years since I found Cantech. I wanted my car completely tuned and I wanted…read moreto get a set of wheels for it. They replaced the timing belt and did a bunch of things to get my car in prime running condition. Then they put those amazing wheels on my car and this really made it pop. Thorough, professional and Rocco made recommendations without trying to sell me anything. I've watched them grow from a service center to a specialization in high-end cars and now they've added a used car selection. I wouldn't hesitate to buy a used car from Rocco because I know it will be running perfectly, Congratulations on your well-deserved growth Rocco and family.

They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

These folks are awesome! Car's AC has been slowly worsening, and they were the only place around…read moretown to figure out what was going on. It did take awhile to get done, but more to do with sourcing parts, but will definitely be using them again.

I cannot recommend Syracuse Auto Works enough! Everything from scheduling to drop-off to pick-up is…read morea breeze. The staff are friendly and efficient. The mechanics always give me a great explanation of what needs to be done (in an educational, non-condescending way, which is important to me as a young woman). The waiting room is very comfortable and you can tell it's an incredibly organized establishment. Their communication is excellent. I will be bringing my car to Syracuse Auto Works for any and all future issues.

I have been to Rick's many times throughout the years, he is not only great at auto body repair…read morebut also a great person.

Best garage I've ever been to. Each interaction I had - in person and over the phone - was so…read moregreat. Jake was straightforward, efficient, and knowledgeable. He even remembered I went on vacation to the Adirondacks. I needed help with a dent in my car and now it looks like it was never there, plus the cost was lower than I'd expected. Also, Jake patiently helped me with a paint peeling issue (Honda recall) and finished everything a week earlier than I'd expected. As a female, I've mostly had negative experiences at dealerships and garages, and I am happy to report that Rick's Garage is super customer-friendly.