The staff here is always kind, they listen to whatever car issues I have and make me feel heard. I…read morereally don't know much about cars and they've never made me feel bad for that. They've resolved some major car issues for me so now I go here for everything. I once drove right off the highway into their lot with every engine light on, and my car was diagnosed, fixed, and ready to drive again very shortly after. They even supported me through getting reimbursement from a shop that had done poor work leading to this issue. I feel that the cost is reasonable compared to what I've paid other places, I am often pleasantly surprised with the total for services. Call ahead and they can often tell you when the best time to come in is for the quickest service!

I searched Yelp looking for a reliable place to have my Toyota Sienna van's oil changed and the van…read moreinspected. I have Parkinson's and the van has been converted to accommodate a wheelchair and fitted w a ramp. I need it to stay independent. The reviews on Yelp were so positive I called and got an appointment. Allow me to say, you all were so right. This place knocked my socks off. John is so thoughtful and thorough, he doesn't make you feel like a loser if you need to have something explained, and he's a problem solver. McKenzie, the young woman working the counter, is similarly on the job, and is equally thoughtful. For example, seeing I use a wheelchair, they made it easier for me to access the office and in a way that was matter of fact and not condescending. When I needed to return the next day for an inspection sticker, McKenzie met me outside the office while still in the van, and did the back and forth on my behalf. It might seem minor but it's so nice to have someone see and act on the "little" things that make life easier to maneuver. Bottom line: Bayberry Automotive is now my go-to garage of choice. They were great w my car, and w me. They have my strong endorsement.

There is a huge sign as you walk in that says "Free Battery Inspection" . Ok great! So I went to…read morecheck in and they tell me it will be $15???Hmmmm??? Anyways, having said that that ...it was best $15/17 that I have ever spent!!! Long story short....I came initially to see if my battery was running low which was causing the power steering in my Subaru (electric powered steering). The battery was fine but the mechanic notice that one of the cables in the power steering was loose. He plugged it back in --NO Problem SINCE!!! Now, I have already made an appointment with Fox Subaru to get it fixed...(estimated cost $1300) . The $15 saved me over a grand!!!! They could have lied and not do anything but did not. These guys at Pep Boys showed some integrity and real class. They have earned my trust and I will be their customer for life. Thank you guys for your great service and honesty.

Horrible service. The staff is miserable, frustrated and rude to customers. I waited for 15 minutes…read moreto be checked in for a scheduled appointment despite being first in line. One man took phone calls and did paperwork while the other sat in his chair staring at the desk while on hold with a dealership. The first man asked what I needed and then told me to speak to the man in the phone. He was angry that he had to deal with the customers while his co-worker stayed on the phone. That man them proceeded to check in the man behind me first (I am a woman). When I finally got checked in, I was told they didn't know when they would get to me because I checked in online and "corporate shouldn't allow people to check in online when they didn't know how busy the shop" was. Finally, they told me the job was done and checked me out. I got two blocks away in the rain and realized they hadn't touched my car! I drove back and discovered that they had serviced the wrong car!!!! What a mess.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

Many years a customer, never thought to write a review. I am…read morevery critical and find Sean and his crew, Mike and Dane the best shop I have ever worked with. Their mechanical skills are proactive, and customer service is top notch. Prices are more than fair as well. I highly recommend this shop to those in need of auto repair.

From the owner: specialties: Semi Syn Oil & Filter changes $29.99 Free brake check and tire rotation Free engine…read morediagnostics Free mounting and balancing with purchase

Goodyear is the best! I have taken my vehicles here for years, and will continue to do so! Any time…read moreI am forced into using a different shop, it never ends well. This Goodyear location always provides fast, reasonably priced, quality service. The manager at this location, Julio, is friendly, and helpful! The staff makes sure you understand what needs to be done, what they will do, and what they have done afterwards. The place is clean with a nice, quiet room to wait for your car, and it's in a convenient location. Definitely choose to go here over anywhere else.

Our van started making a weird noise the night before and we made an appointment to bring it in to…read moreget checked out. On the way there our van died. I pulled off and had to get it towed to the repair center on a Saturday mid day. We are in the area visiting family and are leaving Monday and we were stressing about not being able to leave, figuring the van wouldn't be repaired in time; but Julio and the team discovered we needed a new alternator and installed a new one the same day! He was trustworthy, responsive and prompt. Definitely recommend this repair center to anyone. We would give them 100 stars if we could.

Staff is excellently. Service is top notch. No pressure to sell items not needed. Certainly…read morevalue for money and with an appointment they get you in and out in a timely manner. Highly recommend. I take all my vehicles.

I tried to call several times and they out me on hold without talking to me. that is blatant…read moredisrespec.

I called AAA for a tow after an accident . I was not in the road or impeding traffic so the cops…read morelet me call for my own tow. Well these ambulance chasers showed up loaded my car in the bed without saying anything to me so I assumed they were Aaa . After it was loaded he comes over and says "you can find your car here " and hands me a business card . I told him I assumed he was Aaa I had already called for a tow and he said I'm not taking it off my truck . They charged me 300$ for basically stealing my car .

Got my car stuck in the church parking lot - called Jim's Service center and roadside assistance…read more Busy day, so they warned me it would take a little while to get to me (no issues - good forewarning). Called me before they arrived - courteous, and professional; essentially did all the work - I just watched. I would call them again if I had any issues - good and trustable company

I had nobles rotate and balance my tires. I got a call stating my lugs were hard to get off so the…read moreprice was going to change. Totally fine with me, when I show up to pick my truck up the guy tells me one of the lug bolts were missing. I called him out on it and he denied it saying it was missing already! The guys are shady and dishonest!!!

Broke down in Syracuse. Towed in sight unseen to Noble's. Of course I'm nervous but as I talked…read morearound town and friends familiar with the area I became more comfortable. They helped me find a hotel. Made me comfortable in town. Gave me a ride. Most importantly; I was towed in at 4:30pm and on the road all fixed up 1pm the next day after they made sure the car was completely safe to continue cross country. Oh...and the repair was priced very well...they totally could have hosed the outsider. Finally! They documented all the damage as this repair is falling to the dealership. Tim specifically asked not to be reviewed. Too much business (great sign of a great shop). Sorry Tim, you earned this review and every stranded traveller in need of hospitality will now be at your door. Thanks Guys!!!!!!!!