I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

These guys are the best! I had more than a few car troubles in 2023 and these guys not only gave me…read moregreat deals on repairs, but also were open and honest with me about problems. Frequently, they'd call me to update me on what was happening/problems I should know about. Even texting me pictures & videos so that I can see what they're talking about. They have fair & decent labor prices which are much cheaper than the dealership, it didn't break the bank. Rich Garcia and his sons are the honest and upstanding neighbors who run a top-notch business. I definitely recommend them!

If you need some auto work done. This is the place to go. Just had my brakes done and was quite…read moreimpressed with service. Literally called the night before and had an appointment the next day. Prices are very affordable. They charge less per hour than most shops and don't take longer then the job should be. On top of that they included 2 bags of one of my favorite beef jerky when I came to pick up. That was a pleasant surprise.

This has to be the best garage in Syracuse .I've been to many shops around the area but this is the…read morebest one. Employees are educated and Articulate. Labor prices where the fairest of any garage I've been too.Was quoted a price and was given that price even though more work went into it then previously thought. Everything explained to me during the whole process. Competent,Cheap,Classy. I will surely be back here for all my vehicles needs.

From the owner: New automotive sales & service center located in Solvay, New York.read more

Fair pricing. Good communication. Explains all work before he starts. Multiple generations work…read morehere. Will try to get used body parts for u to save money

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

I had an appointment for an oil change and car inspection. As always, John the manager was great…read morealong with the mechanics. Very experienced repair shop, honest, accommodating and good customer service every time. I appreciate it! A. Brown

The site to write complaints is inadequate and infuriating. Tried to send my complaint by email but…read moreit was undeliverable. Anytime my car is operating top notch before inspection and it fails with no apparent symptoms, I get suspicious. My car failed due to a broken right sway bar link, so I had it replaced at what I thought was a high price for the part. I asked the manager if this was for one side or both and he said just for the right side since they were left/right specific. This didn't make sense to me since I repair items that are paired like pads and rotors at the same time, Nevertheless, I consented. While I waited, I observed the manager and the serviceman with their torches near the left sway bar link.?? Didn't think nothing about it at the time, nevertheless driving home I heard noise from the rear that wasn't there before. The next day I looked under the vehicle and saw the left sway bar link disconnected at the top. I bought the part for 18.99 + tax and installed it myself afterward. According to the DEX FS maintenance package, I'm not sure the tires were ever rotated, and washer fluid was listed as added and charged when I had filled it myself the night before. The way I am, I don't bother reconciling grievances, I just don't return. I am inclined to say that my store experience has left me not so much as accusatory as I am suspicious with a lost sense of confidence in Midas. Since I do a lot of repairs myself, I do not come to Midas a lot, but you have lost a customer for oil changes. Mark M. (Cicero Store)

Hank Perry and his team are fantastic! They have excellent customer service and always resolve any…read moremaintenance or issues I have with my car. I'm a longtime customer and I would definitely recommend Hank's shop!

Good: 1. I was able to have my vehicle seen the same day…read more Negative: 1. The issue wasn't completely fixed. (My issue was a tailgate that wouldn't open. They got it to open, but it wouldn't lock. They did offer to look at it again in more detail if I could leave the car. While I wasn't pleased, I didn't have time to leave the car. I drove home, used the tailgate once and it stopped working. This time it wouldn't close. I called back to find out where the release was that they used to open it, no answer. Left a voicemail and haven't received a call back. I called again later that day, a few rings and it went to voicemail. 2. Charged a 9/10 of an hour of labor. Here's why I do not feel it was worth the cost. First, it wasn't completely diagnosed so I didn't know what part was causing the issue. Next, the recommendation that it's okay that the tailgate can't be locked is not ideal. Would you feel comfortable having your lived ones return to a car that wasn't locked? Finally, it wasn't fixed. I opened it once, then it wouldn't close. I ended up taking it to the dealership and while it cost more, they also are replacing the latch. Last time I go to an independent service shop. Paid for time spent without a diagnosis or a suitable repair. I could have guessed it was the latch that needed to be fixed.

Need better Mechanic's. Bought a Acura RDX 9 months ago for $14000. They tried to repair driver…read moreside mirror, still not right. 2 months in transmission problem. They fixed it and said it's a plug that's easy to replace. Now it's parked because another transmission code showed up. They beat me out of $14000. What can I do?

Nolans Car Care has been a great experience! The staff is professional and prompt. Im a first rime…read morecar buyer and they took the time to explain everything in a clear and concise mannerism. This experience was stress free and rewarding. The staff is patient and friendly, its a honor to have conducted business with them. So if your looking for a vechile go see Josh at Nolan's you'll get everyyhing you need and more!

I cannot recommend Syracuse Auto Works enough! Everything from scheduling to drop-off to pick-up is…read morea breeze. The staff are friendly and efficient. The mechanics always give me a great explanation of what needs to be done (in an educational, non-condescending way, which is important to me as a young woman). The waiting room is very comfortable and you can tell it's an incredibly organized establishment. Their communication is excellent. I will be bringing my car to Syracuse Auto Works for any and all future issues.

I highly recommend this place!…read more I stopped here on a holiday when I was having car issues. They were open and very helpful. They ordered the parts I needed. They were communicative and friendly. And they finished up my car relatively quickly. I'll definitely stop here again. If you're looking for a car place, you should come here!