If you're looking for great and reliable work Casa Bella is the one to pick. I bought my house in…read more2020 with a plan to remodel my house because it was a rent house before. It had been shown quite a bit of neglect in its 70+ years in existence. They have consistently and fairly walked me through every bit of the remodeling process from my kitchen to the full remodel of both my bathrooms. They even removed the popcorn ceilings throughout my home and retextured them. Truly, again, I couldn't recommend Ruben and his crew more.

TL;DR Do not hire…read moreCasa Bella. My wife and I ended up having to fire them due to unprofessionalism, procrastination and COMPLETELY improper installation of our hardwood oak flooring. We were told in the beginning (back in May) the entire job would take 1 week. After pushing back the start date from July to Aug, they started on August 4 and here we are August 30th and only 230sq/ft of 2200sq ft of our wood flooring has been laid. When Ruben and Gabrielle showed up to start on the first day, he acted like he had never seen our house before or remembered what job he was doing. When they came in the house to start he looked around baffled and said things like "wow this is such a big job." "we don't have time for this." We are going to need more time." I mean the guy looked like we just blindsided him, when he was actually the one who personally came out to measure and quote back in May. He also asked that day what OUR plan was to do with 2200sq ft of carpet and tile. My wife and I were perplexed because we've remodeled our fair share before and the tear out has always been part of the job, including hauling off the torn out material - usually in a roll off that is either added on or included in the cost. But apparently they will only rip it out and throw it in your garage and sunroom for you to deal with later. Over the next couple weeks when they finally DID start, they would send 1 person to tear out carpet or remove linoleum from the kitchen and they would be working for approximately 2 hours at a time. Instead of rolling the carpet up and putting it in a roll off dumpster, they cut out 3'x3' squares of carpet and just stacked it in our sunroom for us to figure out what to do with. The tile was pulled up and then set in our alley for us to deal with. The linoleum in the kitchen was never fully removed. This all should have been MAYBE a couple days worth of work, but this process continued for close to a week and the kitchen flooring is only 1/8 of the way removed, and there is close to half of the carpet still in tact. We were told before they started that their entire crew of about 6 people would move from their previous project to our house once they finished the last project and "knock it out". Nope. Still only 1 person at a time at our house inefficiently removing carpet and linoleum. They were in absolutely NO hurry to get our project done. They would say that they would be at our house at around 10am everyday, but would consistently show up either right around lunch or after lunch (to once again work only until about 2:00 or 3:00. When Ruben showed up the last day before letting them go, I asked if he had started yet another project even though he promised that once they were done with the previous one that ours was next. He admitted that they did. Ruben and Gabrielle FINALLY started to get the first few rows of wood down. Well, apparantly he has never worked with solid hardwood flooring. He called me while I was out running errands and was so baffled by what he was seeing and couldn't believe how insanely "warped" and "unusable" 75% of my wood flooring was. He said in his honest opinion he would go out and buy a different material because this wood was just too warped. I honestly got nervous and thought that we had over $10,000 worth of unusable wood. I called both Lumber Liquidators and my father in law (who installed this flooring in our current bedroom with no issues) to get advice for this. They said that it's perfectly normal for not every piece of wood to be perfect due to it's nature, but that if it's REALLY bad that there are special straps to help this. I ended up having to purchase the straps myself and brought them to Ruben and Gabrielle. After a few days of actual wood installation, there was a little over 200 square feet down. I checked to see that everything was down properly (squareness, expansion space, gaps, glue thickness etc). Even I could tell that it wasn't being done right. There were hollow spots and excessive gaps everywhere. I called my father in law and he pointed out that they were not using the proper trowel which severly reduces the amount of glue in contact with the flooring and slab, that they were way off square from the room and that they were leaving glue residue from between the seams to dry overnight. Finally, the worst issue of all: Ruben admitted to rabbitting off the bottom groove of the tongue and groove to "save time" on cleaning the glue out from the previous day. This is something that can cause MAJOR buckling issues in the future. The tongue and grooves are there for a reason, and that reason is not to be cut off with a table saw to make things easier for an inexperienced installer. I let him go the next day. I can't in good faith recommend Casa Bella to anyone I know.

Came out did the job, sort of anyway, after an argument with the office came out to finish the job…read moreproperly.

The whole experience was flawless. The project manager and owner were so proactive and supportive…read more They helped with the insurance company and kept me in the loop with everything. The cost was what I anticipated and I was informed of the quality of the material, which was reassuring. The contractors were awesome!! Everyone was very professional and respectful. I can't express how grateful and thankful I am to Roof-Tech!

Poor contact and responses! Nice website but don't let that fool you! You end up doing the work…read morewhen filing a claim! They say they want to help but do not wait on them ... it won't happen!

Let me begin by saying that I called Prestige Roofing after our last hail storm just a few weeks…read moreago. I called and left a message with Darren and had my call. Returned within 15 minutes. I am extremely pleased that I chose Prestige Roofing as I experienced professionalism,ethics and quality product and workmanship. Darren was all in being helpful, helping with my claim and paperwork and submitting it to the company. I cannot speak highly enough from the first phone call to the quality cleanup I had experienced. I do not hesitate recommending Prestige Roofing and their awesome team!!!

Excellent experience! Locally owned and they did a great job! There were several projects that…read moreneeded to be done and kincaid roofing coordinated with multiple others such as -window replacement, fence staining, etc to get the job done.

I just want Everyone to know what a Great Company Kincaid Roofing is. The Salesman did everything…read morehe said he would do and more! The crew was wonderful! They cleaned up everything leaving no trash, shingles, or nails behind. It was hard to believe that a new roof was put on in one day! I know I can depend on Kincaid in the future. Them being Local is very Important!

I had a really positive experience with the plumbing division of 2-H Construction…read more Chance and his assistant Trey (hope I got their names right!) worked tirelessly in the crawl space of my pier-and-beam house for several hours. They reconfigured a sewer drain line so it had the proper fall for adequate drainage. They dug out lots of dirt to position the line properly and replaced some "band-aid" fittings installed by previous plumbers. This took care of the root cause of slow drain/stoppage issues I've dealt with for years! No other plumbing companies took this much time to fix my problem, and believe me, I've had countless plumbers come out over the 11 years I've lived in my house. Chance really showed his competence, and communicated exactly what the issue was with my plumbing (verbally and with the pictures he took underneath my house). Highly recommend!

I'll admit, the first time I hired them (last year) for a new roof, everything went smoothly. They…read moredid a wonderful job and were finished in just two days. Based on that, I even recommended them to my sister. Big mistake. When my sister used them, the job dragged on for six months. Their crew accidentally re-roofed the neighbor's shed in the backyard, separated by a cinderblock wall. The neighbors called the police about the crew that was working on the roof since they were acting so oddly. They also cut my sister's electrical cord and caused several other problems along the way. I thought maybe that was just a fluke since they had done so well on my house the first time. But then we had another hailstorm, and I needed another roof. That's when I learned the truth. This time, the project was a mess from start to finish. My roof took a month and a half. They first sent the wrong shingles. The contractors they sent didn't seem to want to work, and--despite what I was told--no one supervised them. The supervisor never showed up. They didn't order enough skylights, and when the missing skylight finally arrived, it was the wrong one, so it had to be reordered again. I was then told the roof was complete and that I could remove the permit from my house. When I called the city, I found out that wasn't true--the second inspection hadn't even been done. In fact, the first time the inspector came, the roof wasn't even ready because the contractors were so slow. We had to wait for another inspection. One other note, my point of contact was Nemo if they assign him to your job request somebody else the gentleman works two full-time jobs and was very hard to get any information from I was constantly texting him to ask when the contractors would be there when they would start when the skylight was gonna be there. I was not kept up dated with the project and I don't think he kept up-to-date with everything either. In fact, he's the one that told me to throw the permit away before the inspector had even inspected the house. He told me the inspection sheet was something else so he really did not know what was going on.

We needed another bathroom counter. We asked for the same material on 20% less material. It 2 weeks…read moreto finally get in touch with them via email. When the quote came back, I had to super glue my head back on. 20% less material and the quote was 150% more! COVID reasons I was told. Hmmm. Tired of Covid reasons . We went elsewhere.

This has been a wonderful experience from showroom in Lubbock to the sales people. I highly…read morerecommend InCounters for any Counter upgrades. They have made my kitchen look amazing. The installers that were here from the Abilene store did a wonderful job. They sent pictures of how the granite would be cut for approval before any custom cutting was done. Very fast service. Can't say enough good things. RECOMMEND!!!!

I was given the run around from day one and not one but one of many items that got changed, when…read morethey were going to start the roof, how I was to pay etc I am very disappointed from a company 41 years in business, I would think they would have bugs worked out by now. I was also surprised that the people putting on the roof were allowed to drink, I guess that is a question I will ask before ever getting another roof put on.

We are buying a house and it needed a new roof. I called Roof Master and spoke with Shaun Carr. He…read morecame out and I had a detailed estimate very quickly. They had the roof completed within a week. It looks great. Shaun was very professional and knowledgeable. The work crew did a great job on the installation. I would highly recommend them.

Quality 1st Construction did an incredible job updating our home. We hired them for interior…read morepainting and cabinet refinishing, and the results are stunning. The paint lines are crisp, and the cabinets look like they rolled straight out of a showroom. While they were here, they also swapped out some old light fixtures, installed new tile, and replaced some exterior siding that was looking rough. They are incredibly well-rounded, hard-working, and easy to communicate with. Super reliable local business here in Lubbock--will definitely be using them for all our future projects!