Excellent Company. They do superior work and are prompt. Great customer service. I had him do…read moremultiple projects over time and Dave always came through. He did siding on my small shop building and an upstairs room/ Also all soffits and facsia and ceilings on 3 porches. He also redid porch columns and the concrete base. Highly recommend.

After some hail damage to my house I requested quotes from several companies, Dave was the only one…read moreto respond in a timely manner. He quoted window replacement (for a significant amount less than an out of town company quoted a couple years ago), skirting replacement, and replacing a couple of siding panels. There was a miscommunication about the scheduled start date and they were short some skirting materials that extended the finish date. The crew (Henry and Greg) were polite, considerate, and skilled. They never left the house open - as quick as they pulled a window out they had a new one in - and even though they couldn't finish the skirting they used other material to keep the underside closed until they did finish. And the trim they installed around the inside of the windows looks great! Dave came by when the work was done to inspect the job and collect the check, waiting until the job was all the way finished to ask for payment. I will recommend D & B Ultra Exteriors to anyone that needs windows, siding, or skirting.

UPDATE: 7/2023 The first two sliding patio doors had to be…read morere-ordered due to the original measurements being wrong by several inches. (These are $15K each. We did not have to pay for their mistake.) Ultimately, the new doors were ordered and installed correctly after several more weeks. BUT this is because our project had their best contractor/installer (Anthony) on it. Anthony did a fantastic job, and was apologetic for all the issues (obviously, he personally had nothing to apologize for - but his employer does). The local supervisor/foreman quit the same day he visited with the new installer, and realized the measurements were incorrect. The installer (nor us) had any idea the foreman was about to quit (after abt. 4 months on the job); but he inherited all the problems. At no point during this time, did anyone from Pella management (in Dallas) bother to contact us, provide more context, or just as a basic courtesy. They were entirely hands-off, leaving all the issue to the local office, which is apparently in bad shape. To Pella North Texas: SHAME ON YOU. This is BAD BUSINESS PRACTICES. 100% Stand-up for your product/service. Don't just leave your employees/crew and customers blowing in the wind. To Pella Corporate: If your associates who operate at the local level can't get their act together, then perhaps you should consider pulling your license/sales agreements... assuming you care about your brand. Case in point: We will never do business with Pella (any location) ever again.

I met Stephanie McFadden to get help on replacing all of my windows and doors. It was a great…read moreexperience. She is super knowledgeable about the products and helped me find the best windows and doors for my situation. She is also a pleasure to be around which makes the process that much easier. Tyler and Coby came and did the walk through for accurate measurements and asked very detailed questions to make sure that everything turns out perfect from beginning to end. I feel very confident that what I ordered will be an exact match and a seamless project from beginning to end. So glad I came to Pella!

I bought a house in Lubbock, I knew the garage door was broken when I bought it. While moving in,…read moreCraig happened to be working on the house next door. I asked him if he could take a look at my garage door when he had time. He came over, told me what was wrong, promptly gave me a reasonable estimate, fixed the opener, showed me the bad part, and did at least five other adjustments and clean ups that he didn't charge me for AND programmed my remote! You just don't find service like that very often! I'd give him six stars if I could...

I called around to try to get my garage door fixed. Other companies were charging me over $500 to…read morefix/replace. Afford A Door came and told me exactly what was wrong and we replaced that part and now my garage door is working perfectly. I will definitely use him next time and I've already made recommendations to family and friends.

Prompt. Professional. Honest. The gold standard for roofing, siding and windows in West Texas. Gave…read moreme an honest assessment of my roof after a storm. Many of my clients have utilized them for roofs, windows and siding and had wonderful experiences.

I highly recommend this company. Personnel have been friendly, knowledgeable and competent…read more Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!!

Glass table top delivered on time and in excellent shape. We have had a long-standing relationship…read moreover the years and have never been disappointed in their workmanship!

We were in need of windows and a front door on our business. After calling several contractors,…read moregetting estimates and advise, we went with Lubbock glass and mirror. Big mistake. The salesman came over and told us that he could order and install a door that would fit the opening. After waiting 6 weeks for the "special order" door to arrive, it was brought to our business by the installers. After removing the old door, and attempting to install the new door, they discovered that they had ordered the wrong door. They called their boss and he informed them that it was a standard door and that we would have to enlarge the opening. The installer stated that we would get a refund because we didn't get our "special order" door, yeah that didn't happen. After getting the opening enlarged, which by the way cost an additional $1200, the installers came back 3 different times to install the door. They were unable to get it level and square. Eventually had to hire another contractor to level and square and finish the door. They will give you all kinds of excuses why they can or can't do something, but if you want it done correctly call someone else.

Excellent experience! Locally owned and they did a great job! There were several projects that…read moreneeded to be done and kincaid roofing coordinated with multiple others such as -window replacement, fence staining, etc to get the job done.

I just want Everyone to know what a Great Company Kincaid Roofing is. The Salesman did everything…read morehe said he would do and more! The crew was wonderful! They cleaned up everything leaving no trash, shingles, or nails behind. It was hard to believe that a new roof was put on in one day! I know I can depend on Kincaid in the future. Them being Local is very Important!

I call them for all my glass and mirror needs....they are…read morethe best !! And they did a great job on a small mirror project that I couldn't even get several other companies to think about. Very professional , friendly, & competent !

Action Glass replaced a couple of broken windowpanes for me. They were professional and friendly…read more They were able to get the work done quickly and the job was well done.

I was given the run around from day one and not one but one of many items that got changed, when…read morethey were going to start the roof, how I was to pay etc I am very disappointed from a company 41 years in business, I would think they would have bugs worked out by now. I was also surprised that the people putting on the roof were allowed to drink, I guess that is a question I will ask before ever getting another roof put on.

We are buying a house and it needed a new roof. I called Roof Master and spoke with Shaun Carr. He…read morecame out and I had a detailed estimate very quickly. They had the roof completed within a week. It looks great. Shaun was very professional and knowledgeable. The work crew did a great job on the installation. I would highly recommend them.