i just moved to texas and wanted a new floor. 4k square foot home. im a woman. i know how to…read moretile a floor as my husband was a contractor before he passed away. i used to help him. because the home is larger, i need to buy the tile in one lot, then buy all the other supplies in the next lot. the website looks great. but.. there is no pricing. there is no way to tell what anything costs and zero way to do any comparison shopping online. i love the idea of supporting a local company, so i called this company first, before homedepot. don't waste your time. these (/sarcasm mode on) lovely gentlemen (/sarcasm mode off) will laugh at you if you ask the price of tile. they ask for specific. i give a brand, more snickers. again.. "nope.. cant tell you, we have too many." ok... then tell me all of them. i'll wait. more under the breath snickers. is it because im a woman? is it because you plan on changing the prices and thats why you dont have pricing? i've had that happen to me with a carpet company, so i know the "screw the customer" game of refusing to give pricing. Even homedepot lists prices!!! they have millions of tiles too! horrible people. i called him out. i said.. "you think its funny that i am calling you to get tile for my house? why are you laughing at this attempt to make a large purchase?" more laughter! i hung up. Then some asshat called me back! i had zero interest to hear what some scammer wants to tell me. if they refuse to give a price, you can bet they are going to change prices and scam you later!!!! DO NOT USE~~~ PS! Mike (the horrible owner) just made a rebuttal! Mike is claiming "no one laughed"? That is a bald faced lie. That guy did laugh. multiple times. How dare you lie in a response!!!! Shame on you!!!! Go listen to the recording!!! 1,000,000% he is laughing!!!! Snickering at me every time I asked for a pricing! Clearly, you have set yourself up and your opaque pricing so that you can cheat people or change pricing! You are denying that he was laughing, please, lie to yourself, but DO NOT LIE about what happened! I am now going to plaster this review on every single social media platform. You do not get to lie about what happened on the phone!!! NO

Mike and his team did an incredible job flooring my home. We were given excellent guidance to suite…read moreour price range with quality product. Installation was timely and well done. 2 years after our first experience, Raider Flooring came out and did yet another STELLAR job finishing out our 900 square foot attic space. Its now a new living space that greatly increases the value of our home. Thankful and blessed by this local company! 10 out of 10 recommend RAIDER FLOORING!!!

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

Yates put in my Carpet ~ They were so good at this ~ efficient and knowledgable~ Carpet layers…read moreunderstood what needed to be done and carefully moved my furniture ~ Love Love Love my new carpet

They took out our old flooring and installed Travertine. It turned out beautiful except.....they…read moredidn't remove our expensive baseboards and they got all mucked up, ruined!! They should have removed them or suggested we remove. They all have to be replaced! On top of that they put a cheap wood threshold rather than ceramic. We most likely will not have our flooring done here again.

Joey did a great job, we were very pleased! He came when he said he would and cleaned everything up…read morenicely when he was done. We will use him again

I was going to install new floors by myself in the house we are trying to sell and I completely…read moreunderestimated how long it would take me alone. So as the deadline slowly creeped up I panicked. I grabbed the phone and called Sotelo. These guys came by to check the house the same day, sent me an estimate that evening and began the next morning. They worked 12-14 hour days 4 days straight to finish my house in time for listing. They were extremely polite and helpful, even offering to help me move furniture around the house when it was too heavy for me to do alone. I can tell you how impressed I was with their work ethic and the final product. I found a couple spots that needed adjustments and without complaint or hesitation they jumped right on it. I know what a hard job it was and how stressful it had to be for them with the time constraints but they guys were above and beyond what I could have hoped for. I will NEVER try to do flooring alone again. I'm calling this company every time!

Shout out to Lumbar Liquidators and Noah Gaona!…read more Thank you for donating the dust masks to the healthcare community. We at Rebound Rehab will be using them to provide to our home health therapists. They are a much needed item to keep our therapists safe so they can continue to take care of our highest risk population. They will also help protect our patients by minimizing transmission of the virus. We sincerely thank you for your generosity in this time of need!

Very very professional highly recommend this individual. Came to our home it was very prompt. More…read morethan reasonable on price. We definitely will do business with this gentleman again

Nice Guy...Easy Going, Replace My Faucet. So Far So Good. THANKS Donny Kirtland. Message & Came To…read moreMy Home Within 50 Minutes..

I choose Draggers because of yelp. My toilet started leaking on Tuesday…read more Today is Friday and his voice mail is full and he won't answer my calls.

A home fire can make you crazy. You dont know what to do first. Insurance is not very helpful…read more Nathan and his team were professional and got us back in our home quickly. Other contractors were 7 months behind. We didn't know where to start. He helped us through cabinet, floor door replacements - everything. He had a vision that made it come to fruition. Quality work and paperwork for insurance was spot on. I couldn't be happier and appreciate his help so much when we were going through a very high stress situation. He was patient with us and would highly recommend him for all your home needs.

From the owner: 323 Custom Designs is a small, family-owned business that prides itself on accountability,…read moreintegrity, and honesty. We look forward to working with our clients to help make their dreams a reality.