We had a great experience with this company. Adam was at our house the same day the water damage…read moreoccurred, got to work almost immediately, was very responsive and communicated well throughout the process. He made sure our house was still functional (e.g. kept our washer and dryer running) during the remediation process and helped us smoothly navigate the process from start to finish. I would recommend!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

Jorge and his guys did a fantastic job on our plaster walls and ceiling. We would highly recommend…read morehim. We needed our plaster walls smoothed out after decades of paint layers and cracking, and after a few estimates of a complete gut job from other contractors, Jorge's experience allowed him to completely smooth out the the plaster (including a difficult arch doorway) without any demolition. Saved us a bunch of money and our walls look more like brand new drywall than plaster. On top of all of that, he was kind, gracious, super responsive and communicative throughout the process. Thank you sir!

Jorge fixed our basement after flooding! He was able to show up quickly, gave us a competitive…read moreestimate, and was able to start work promptly. He and his team expertly installed our new tiles, patched our dry wall up like new, and did an amazing job w/ finishing and painting. He and his crew was easy to work with, did a great job, and finished the project on time. Would definitely recommend their services!

We had water leaks that caused drywall damages. Farez provided a quick and far more reasonable…read moreestimate than a competitor. They dried out the problem areas with industrial grade equipment and replaced the ceiling and wall. Very efficient, polite and left work site clean and neat. Highly recommend

Nixon helped us navigate a ceiling leak in which his team needed to cut a hole in the ceiling and…read moreremove a light fixture, then repair it once we found and fixed the source of the leak. They did great work. They were very responsive, and worked around my schedule as we had some travel planned while this was going around. I'm very happy with the work they did for us.

We had ongoing condensation causing wet spots on our ceiling around the bathroom exhaust vent. Greg…read moreshowed up promptly and was very clear on the root issue and a viable solution. He showed me photos of past jobs with a similar problem and was up front in his pricing, which was fair. He was able to complete the job within a week and took one day to do the work. He was very clean in the area and even sent photos of the steps he took to address the underlying concern. We're very pleased with his work.

We had some moisture issues at home and honestly didn't know where to start, but General Moisture…read moreSolutions made the whole thing a lot easier. They were easy to communicate with, showed up when they said they would, and took the time to explain what was going on without overcomplicating things. You can tell they know what they're doing, and they didn't try to upsell anything unnecessary. Everything was handled professionally and the situation improved a lot after their work. Really glad we went with them.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

CWF restoration has been amazing! From the start with…read moreGiovanni. He set our mind at ease the minute he walked in the door. Very professional and knowledgeable. The other team that came in who was Shondell,Carlos, and Kyle were amazing as well! They handled everything very well,were polite, and reassured us as well. Great Crew! CWF I would highly recommend to anyone! J. Keith

Great experience - They are quick, knowledgeable, professional and courteous. Highly recommend.read more

Last week I had a fire in my home, it was about 4:00 am in the morning, in less than 20 minutes I…read morehad several board-up companies outside. Getting my kids and dogs out of the house was my priority, but looked like these companies could care less, they wanted my business. The fire department put out the fire, it was a big fire, my home is not livable at the moment, we lost everything. I picked a board up company and they boarded the windows and doors. They tried to get my business for the rest of the work inside the home but the Fire Department advised me not to sign anything until I spoke with my insurance company. There were so many public adjusters outside fighting for me to sign on, it was scary. I went to my parents house, called my insurance company and they recommended ServiceMaster by Zaba, within 5 minutes I received a call from Brittney at the office, she had a crew arrive onsite in less than 30 minutes. When i showed up to the my house i could not get out of the car, there were a bunch of public adjusters waiting for me, they were ghetto and yelling at each other, I had to call the police. I called the Service Master manager which I was able to identify based on their yellow trucks. He walked over to my car and we walked to the house, i could not believe how unprofessional the public adjusters were, they were yelling ignorant comments. I dont what makes them think anyone would want to do business with them. One of the Public Adjusters walked into my home and bluntly told me, he can rebuild my home to be my dream home and put money in my pocket! I was so mad, I kicked him out. I was impressed at how professional ServiceMaster by Zaba was. They kept their cool throughout the process and were never disrespectful to any of those jerks, they focused on me and my home and asked how my family was. I had smoke, soot and water damage everywhere, of course at this point nothing was salvageable. The adjuster arrived while we were there, we spent about 3 hours going over the work that needed to take place and the expectations. I am very happy and blessed to have been recommended ServiceMaster by Zaba, the process so far has been easy and they are handling all the communication with my insurance company. Neil, Joseph, Alecia and the rest of the team and office staff have been amazing. I hope no one experiences a fire, they are devastating and sometimes fatal, but they are not avoidable. Please make a wise decision, be aware of signing with a public adjuster, speak with your insurance company first. I highly recommend ServiceMaster by Zaba, they are a great company with great staff.

Amazing service, fast and great work! Lovely staff as well! I've booked their water damage services…read moreas well as upholstery. What an amazing job they did! They completed work in a couple days and were great at communicating what was going on since I've never dealt with water damage before. They have a separate residential team who cleaned my couch and rug and made it look brand new.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

Would recommend Dan and his partner Steven. They were much more affordable than other companies,…read morehaving simple no-frills up-front pricing. Dan was quick to respond and was communicative with their arrival. They did a great job overall, my rugs and couch look much better. A couple of old stubborn stains are still slightly present but look much more faded, and the rest of the areas look wonderful. (I expected that some old stubborn stains may not go away and Dan was clear on this too up-front, so this was to be expected.) Both Dan and Steven were very friendly. Dan is obviously an expert in this area. He shared some information about the products they use and answered some of my questions. The only minor issue was that there's a couple water/soap smudges on the floor where some drips happened, but this will only take me 5 minutes to clean up. Overall would definitely recommend. A no-frills, easy, great value experience.

Amazing service! Dan was quick to respond, scheduled our cleaning same week, and did a beautiful…read morejob. Our couch looks brand new again. We will absolutely call them again in the future and recommend them to friends.