I just moved my aunt from Illinois to Texas, Rapid relocations family were professional and accommodated my aunt with all her belongings. Communication was on point she even asked to move a day sooner than expected and was able to do so without any issues, they were there early morning. I personally would recommend Rapid relocations family to those who need service without any hassle. I appreciate you guys for the help! read more

Julius Matias and his team just moved my mom 2200mi from Justice illinois to ukiah California and my mom had two weeks of wrapping and packing of massive 50+yr collection of collectibles and glassware as well as priceless antiques and these guys treated her and her belongings with such care,thoughtfulness and patience that we felt safe and trusted them 100% like no other and this move was cross country through savage winter conditions that included a 26ft loaded truck with a car trailer and follow vehicle and the trip across was beyond professionaly orchestrated through the most toughest conditions and at the end of the line my mom had adopted them all with all the love and gratitude imaginable and no other company could have done this much for my family far and beyond expectations and are blessed ! read more

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It started off good but when asked to see their license and bonded insurance they couldn't provide it and was told 5,500 for the move out of state. Then day of move before Hay went to get the truck it went to $6,500 for the move to cover everything UNREAL and when I had a family member next to me whe Jay told me of the new amount I told Jay I couldn't afford anymore that was my limit. Now during the move he chose to text my female cousin with updates and unnecessary texts and telling her there is going to be more money by $1,000 more for the move. I told Jay to be texting me on updates not my family so unprofessional. It tood Jay and his helper who hardly did anything but be on his phone talking the entire time and not doing a job from July 5 until late Monday night of July 7th to arrive to where we were and this was a 24 hour drive. One issue after another start of leaving they hit my neighbors truck causing damage to blaming me for a weight of a car being towed causing the tow trailer to blow a tire to trying to scam out of more money during the move cause they didn't have money to get home and holding my belongings until $3,000 was paid. Cops had been called at the destination and was the absolute worse experience we ever had from start to finish Never I mean NEVER hire these guys for a move as they are not professional people at all read more

I could go on about how terrible my experience was with Rapid Relocations, but I'll keep it short and state, just spend the extra money on a professional moving services. First of all, the quote we received was purposefully set to undercut competitors, only to have the price jump over 60% by the time all was said and done. Further, we had our items put in storage for two months. Upon setting a delivery date, they cancelled twice, and Jay was impossible to reach. It took me the entire day before I even was able to confirm with Jay that they couldn't deliver as scheduled. Which is ironic, because Jay could not stop calling my phone after delivery demanding payment because "one of the movers was standing outside his house, and wouldn't leave until payment was received". However, he is nowhere to be found when trying to discuss the $800 in damage they caused to some of the items they moved. Save yourself the hassle, go with a reputable firm. read more

TLDR - I have good reason to believe that one of the movers that works for this company stole my engagement ring and a watch from my fiance. The owner, Jay, then dragged out resolving this issue for two months and ended up doing nothing. Also, Rapid Relocations is not in good standing with the state of Illinois. I really wanted to like this company. Jay seemed like a really great guy when I first called and hired Rapid Relocations for a May 30th move. However, issues started almost immediately, particularly regarding communication. I asked for proof of insurance, which they assured us they had, but did not provide until very late the night of the 29th, even though I asked multiple times and was left on read. The day of the move comes and they arrived nearly 2 hours after the END of the hour-long window they had given us, and repeatedly lied to us about when they would arrive. There was one foreman and two men working under him, one of whom was a new guy. I was cleaning up the apartment we were moving out of while my fiance was at the new apartment. When they were close to finishing up loading everything, I saw that my engagement ring that was in a medicine cabinet in the bathroom was now missing, and so was my fiance's watch that he had left out and meant to put on before going to the new apartment. I talked to the foreman, and he asked his guys if they had seen our missing items, and they said no. He then called Jay who had the movers sit in the truck at our new apartment while Jay drove down to meet us, which took over an hour. Once he got there, Jay says he made them turn out their pockets, but we didn't see this happen. Jay said none of them had our items on them. So they finished moving our stuff. To finish off this terrible day, the final total was way more than the estimate, I'm pretty sure we had to pay for the hour of the movers sitting in their truck or the massive delay in them actually arriving to move us. We did not get the police involved at the time because we were really hoping that, knowing they'd been caught, they'd put our stuff in a box for us to find later. After a little over a week, we had unpacked everything and didn't find the missing jewelry. We did our best to keep Jay updated with what was happening. He made the offer of reimbursing us at least partially for the stolen things if we agreed to sign an NDA, and we did verbally agree to do this. He continuously put off actually coming to terms for the compensation or alleviating our issues, dodging calls and texts and making excuses for why he ignored us. He would repeatedly set deadlines and miss them, then ignore our texts or scheduled calls. We can now only assume he has lost interest in neatly resolving this with us. I hate assuming someone stole from us since we don't have hard evidence, but we just knew where the ring and watch were before the movers arrived, and then they suddenly were no longer there. What else are we supposed to believe happened to them? If it was one item missing, we could have believed that we misplaced it, but it was two valuable items. One of the guys could have easily seen the watch on the windowsill it was sitting on (it was left there to have the time set by radio signals) and taken it. Then go to our medicine cabinet looking for prescription drugs or something (as there was nothing in that bathroom that was supposed to be moved) and find an engagement ring instead! There was plenty of time to have had someone meet up with the thief in the alley the truck was parked in and hand it off before I even noticed they were gone, or hidden somewhere in the truck, and then some more time after they knew I knew our jewelry was gone and before Jay was even involved. The most disappointing part of this whole situation (aside from having such a sentimental item stolen) has been getting the runaround from Jay. He never reached out to us, it was always us trying to contact him. And it was always like pulling teeth trying to get him to do anything, whether it was just trying to get a quick text update from him about his insurance or setting up a phone call to discuss the problem. I understand that he is busy, as he is usually working moves, but this is an unprofessional way to run a business! Additionally, it is worth noting that Rapid Relocations is no longer in good standing with the state of Illinois as of this post (you can confirm for yourself by searching for Rapid Relocations Family LLC on the Illinois Secretary of State website.) https://apps.ilsos.gov/corporatellc/CorporateLlcController If they can't even be bothered to keep their business in good standing with the state, should they really be trusted to move your stuff? read more

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the worst moving company ever! they over priced and unprofessiona! I would never recommend this company for no one!! its like Julius picked up people off the street and ask them to work. his quote was totally off! and he talk to his "employees" like crap. I wanted to give the "employees" a tip because I seen how bad he was treating them and they were trying so hard to help me but he ask for the tip to pass out!! I'm sure he pocket it! I showed him a few broken items and he called me a liar about it!! on top of everything he pulled up in a uhaul. that did not have enough room so we had to make 2 trips of course more money! all in all this place is horribl! go thru a real professional moving company!! he is a rip off!! read more

Having had a horrible experience with a previous moving company Rapid Relocations did an excellent job with moving my things and keeping me updated throughout the process. They were very professional and great to work with. They also were flexible based on my needs. The overall expense was well worth it for peace of mind in the end. read more

wow!!!!! this service is second to none. i had massive move, julius and the rapid relocations team were extremely professional, wrapped our furniture, delivered everything in a timely manner. they came 15 minutes before their expected arrival, they made my move stress free!!! everything was delivered undamaged and my new home was ready to move in!!! thanks again julius and rapid relocations!!! read more