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    Rapid Recovery Center

    5.0 (1 review)

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    7 years ago

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    Ignite Medical Resort Round Rock - Main Entrance

    Ignite Medical Resort Round Rock

    1.6(30 reviews)
    0.0 mi
    Wheelchair accessible
    Certified professionals

    Awesome care . The staff is dedicated to the mental and physical well being of its patients …read more They are very kind and are dedicated to getting you to your best physically so you can have a successful return to your home and to your life prior to your injury/ situation. Staff is exceptional from the welcome/release staff , to the physical therapists, to those providing other services like meals, meds, other needs. The key is the top level is very serious that the patients have the most positive experience so that the patient can focus totally on recovery. Amazing Staff and the facility is nice also.

    My 76-year-old father was a resident at Ignite Medical Resort-Round Rock for 10 days before he…read moresuddenly and unexpectedly died overnight while in their care. I will not address the overall quality of care he received during his stay in this review. What I will address is what happened afterward -- or more accurately, what did not happen. At 1:30 a.m. on the morning of his death, I received a phone call from a constable, not from Ignite staff. The constable informed me that there had been a "pretty serious medical emergency" and that my father had been found unresponsive sometime between midnight and 12:30 a.m. He stated that staff had called 911 and that paramedics pronounced my father deceased around 1:00 a.m. I was in shock and did not know what questions to ask at that moment. It has now been three weeks since my father's death, and I have not heard from a single Ignite employee -- not a nurse, not a manager, not a care coordinator, not anyone. No one has contacted me to explain what happened. No one has offered condolences. No one has acknowledged that my father died while in their care. To be clear, I am not alleging that Ignite caused my father's death. However, the complete absence of communication is deeply disturbing and unacceptable. The expectation was recovery -- not death in the middle of the night with no explanation afterward. Why did no unit manager, social worker, or director of nursing contact me as the primary contact? Why was there no call explaining the sequence of events? A simple, humane conversation -- "The nurse entered his room to administer his midnight medication, found him unresponsive, we immediately called 911 and initiated life-saving measures, and we are so sorry for your loss" -- never happened. Instead, I am left to imagine what MAY have occurred. For a family who entrusted this facility with their loved one's care, that silence is unfathomable.

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    Endeavor Physical Therapy

    Endeavor Physical Therapy

    4.3(3 reviews)
    7.6 mi

    Ashley, Lane, and Light are awesome! The office is well equipped and clean! My daughter started PT…read moreafter spraining her ankle (sports injury), and I can honestly say it made a world of difference. When she first started, she was still dealing with swelling, stiffness, and pain that made even basic movement tough. The team took the time to assess her injury and build a personalized recovery plan that progressed as she healed. The sessions were a mix of strengthening, balance work, stretching, and hands-on therapy. I appreciated how they explained the "why" behind each exercise, which helped her stay motivated and stick with it even on the hard days. Within a couple weeks, she saw noticeable improvement in her range of motion and stability. If you're recovering from an ankle injury and wondering if PT is worth it--absolutely yes. It made her recovery faster, smoother, and safer. I'm grateful for the care and expertise she received.

    Mixed review. I went here for my ankle a few years ago and Nicole was excellent. I wanted my…read moredaughter to see her for a neck injury a year ago but they were having Nicole going to a couple of locations and training new PTs. So we were able to get an appointment at a different location which turned out to be a mistake. Transferred back to this location and made an appointment with Nicole. When my daughter got there she was told she'd be working with a newly hired PT that Nicole was training. The new PT was doing a terrible intake and my daughter did not feel confident she knew what she was doing. She asked not to be assigned to the new person and saw Nicole for 6 weeks and did help my daughter, therefore the star rating is mixed. Sadly Nicole left Endeavor and so we have not gone back. I would not recommend them. Interesting enough that new hire was removed from the website most likely due to other complaints.

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    Endeavor Physical Therapy - Office

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    Legend Oaks Healthcare and Rehabilitation - North Austin - Legend Oaks Healthcare and Rehabilitation - North Austin Private Dining Room

    Legend Oaks Healthcare and Rehabilitation - North Austin

    3.5(13 reviews)
    9.1 mi

    I was so nervous for my dad, but immediately my worries were calmed by the staff - everyone has…read morebeen so welcoming and professional on every level. My dad has several chronic illnesses, and the nursing staff are competent and caring. I highly recommend this facility if peace of mind is a priority!

    12/30/2021- My father was transferred here after contracting covid 19 to quarantine. He arrived on…read morea Thursday afternoon. It wasn't until 18 hours later that I was able to get in touch with him. The staff never gave him his personal cell phone, nor did they answer their phones at the facility. Trying to get in touch with anyone there was impossible after MANY MANY attempts. When I did talk to someone I was told "everyone was off due to the holiday". It wasn't until receiving a text the following Monday 1/3/2022 asking to sign admission paperwork for the transfer, I did actually speak to someone for longer than 1 minute. At that time I asked for a update and strongly voice my frustrations. My reply in text was enough to actually receive a phone call from someone. At that time is where I voiced my concerns about the lack of administration, communication, and it being impossible to reach anyone there. Heaven forbid there be an emergency on my end, or on his. I'm almost certain I wouldn't be able to get through, or even receive a call if something happened to him. I will say after voicing my concerns things got slightly better. But that was still after multiple attempts. Today my dad returned back to his initial facility. Upon his arrival the nurses, and wound care did a full evaluation, and documentation on my dad. He has bruising all over both arms (possibly due to blood work, yet he has a picc line), a fungal infection under his arm pits, and groin area, they noticed what looked to be bed sores on his back, bottom, and heels of his feet from not transitioning him, or offloading his weight during his stay. He literally was in bed and the same position for 10 days straight from the sounds of the report I got this evening 1/10/2022. The wound care he was receiving from an amputation was larger upon his return, than it was when he left only ten days earlier. Due to being a covid patient, I was unable to visit, and relied on him answering his phone to get any sort of updates. If your loved one doesn't have a cell phone, do NOT plan on any communication! Make sure it's plugged in and kept charging. AT ALL TIMES! PLEASE if you send a family member here, make sure to be there as much as you possibly can be!!! I'm sure if something did happen you'd never hear about it from anyone. From what I've experienced these last 10 days I wouldn't recommend having anyone stay at Legend Oaks North Austin. Maybe things would have been different if I was able to be there daily. But given him being covid positive no one was able to enter the 300 hall staff included, nor send me to the nurses station phone "because they don't have one in that hall". Keep researching!!!

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    Legend Oaks Healthcare and Rehabilitation - North Austin - Legend Oaks Healthcare and Rehabilitation - North Austin Grand Entrance

    Legend Oaks Healthcare and Rehabilitation - North Austin Grand Entrance

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    Legend Oaks Healthcare and Rehabilitation - North Austin - Legend Oaks Healthcare and Rehabilitation - North Austin Comfortable Beds

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    Legend Oaks Healthcare and Rehabilitation - North Austin Comfortable Beds

    Rapid Recovery Center - rehabilitation_center - Updated May 2026

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