Last week I toured the facility Arianna and Tamia were so wonder girls, they communicated so well…read morewith each other. I appreciated them so much.

Our loved one was here on hospice. Pain meds were NOT consistently given to him on time (despite…read moreus being there and pleading with facility nurses). Our loved one suffered excruciating pain needlessly. Hospice is supposed to mean comfort care. The patient has had all other meds stopped and are given pain meds so that they can pass peacefully. Pain management is CRITICALLY IMPORTANT. If pain meds are not given according to the Hospice schedule by facility nurses, the patient suffers needlessly before they die. Shame on you for not treating imminently dying patients with more urgency and care. Don't send your loved one onto Hospice here.

After major surgery involving large and small intestines -- I spent 3 weeks there…read more They have a wound care team that saved my life--the surgeon' staff did not remove all of the staples - one was left in -she had to probe to find it-blood and eck flowed-- I have told her and the PAM attending doctor "she saved my life" Food was delicious. All nursing aids, rehab staff etc were responsive Everyone I met or interacted with were so friendly and responsive to my needs/ questions They also had someone to connect me to wound care and additional rehab I don't remember your names but thanks again

I love to give 5 star reviews but sadly this is not the time. My husband went in and we were so…read morehopeful that the two weeks he was scheduled to be there would help him recover from his month in bed while in and out of the hospital. Unfortunately, PAM was not up for the challenge. The nursing and tech staff were good enough. We enjoyed Cyndi, the Sarahs and Meliza especially. He had speech therapy every day. He had OT a few days and PT even less. So much less that in his discharge paperwork, the PT sign off was left blank. They couldn't even attest as to any level of progress. And PT was the main reason he was there. I inquired with scheduling and they said they were short staffed. I reached out to the CEO who came to his room and said she'd look into it and get back to me. Again, sadly no follow through. The OT intimated that he was difficult to work with and that may have been what PT encountered also - so blaming my husband for PT not coming? Really? I'm not saying my husband is the easiest guy in the world to work with but at least show up. I've already had one occasion to steer others clear of the disappointing results we saw and will continue to do so.

Nice place, very nice staff but terribly overworked staff. It takes 15 to 20 min. to get a response…read moreto a call light then another 15 fir a nurse or pitcher of water. Lots of discrimination patients when I was there.

If you can avoid a skilled nursing facility do, Especially this one. My mom got worse being here…read moreand left with 2 bed sores. This is just neglect and unacceptable. Wish I would have known how terrible skilled nursing facilities were I would have found a different option. They are understaffed and truly don't care about the patients.

The Cottages is a facility for people with Alzheimer's and dementia. I moved my mom into The…read moreCottages on her 84th birthday. Her stay lasted 3 1/2 years. Here's what you can expect if you choose this place. The Cottages is a loving atmosphere that nurtures your family member. Mary Jane runs this place like every resident is her family member. Large tables allow for group meals. The meals range from ok to spectacular celebrations with family invited. Residents have daily schedules to help form familiar routines. You are always welcome to come in and share a meal and always able to check out your family member if you want to take them home for a family meal or celebration. The Cottages is not perfect. What they are is proactive. If you will communicate issues, the staff is quick to respond. I'll give you an example. My mom had another resident who was treating my mom meanly. She had bruised my mom's arm twice in a week. When I called Lynda and Mary Jane and told them, the mean resident's family were called and she was moved to an area where there was more supervision WITHIN 24 HOURS. A completely different building. That spoke volumes. There weren't a lot of issues but every time they were quickly addressed. The Cottages is safe. Electronic locks keep residents in the building and strangers out. Family members have the code to get in (or out). If residents get up at night, motion detectors alert the staff so they can check on them. Would I do anything differently. Yes. I would if at all possible do my mom's laundry. While the aides are generally great, they don't know how to care for really nice clothes. If your family member is comfortable in Jeans and warmups, no biggie. But if you have nice things that need to go to the cleaners or carefully dried to avoid shrinkage, take care of this on your own. The Cottages like the residents looking nicely. This will save some angst. This is a wonderful place with wonderful people. I am so glad I found it. I visited 10 facilities before making this choice. You will be glad if you choose this place too.

My grandfather recently passed away due to Fourniers Gangrene derived from this medical…read moreestablishment. I am not a doctor but if your skin is being eaten and you can see a patients bones, wouldn't that be a good time to take medical action? Apparently not. Bed sores untreated for over a month led to emergency service to Baylor Scott Medical. Their findings- neglect/malnutrition/dehydration/septic shock/contusions/Gangrene was medical evaluation upon arrival at Baylor Scott Medical. 7 days and emergency surgery following admittance, he passed away. Do NOT TAKE ANYONE YOU LOVE HERE

Mom has been here for a week and a half, and she's doing VERY well. The ONLY complaint I've had at…read moreall is sometimes I've come in and her dinner is there, but she doesn't know how to raise her bed up so she's sort of lying there unable to eat. I know they only take people who are able to feed themselves (she is), so the kitchen staff may not think about it when they drop off their trays. I've mentioned it to the nurse, so hopefully that will be remedied. Mom has made so much progress...it's really amazing for someone her age who has been through hell. I'm very impressed with this place generally...everyone is very kind. If I had it to do over I would probably hire a sitter to help with mealtimes, but the confusion is wearing off and she'll be home soon...just a few more days. Thank you, Rapid Discovery!

We got off to a slow start, but seem to be on a better path. The kitchen is their downfall, but…read morethey are trying. I can't say enough about the physical therapy team; they're top-notch. Andrew and Kelsy, thank you both. I am so glad you were there, as for the nursing and nurses aids. Yeti, Angela, and Delpina and Irena, all are tops in my book. Thanks guys

Good service staff are friendly. Only problem is that they have a lousy food at cafeteria.read more

I am grateful for the compassionate and personalized care I received from my therapist, Rich, and…read morebelieve he exemplifies the very best of the physical therapy profession. Cami was very efficient and diligent in scheduling and always welcomed people with a bright smile and greeting. This was a top-notch experience.

I've been using their rehab services for years and years--seems like nearly 10. I work with…read moreKimberly Greene, who has helped me with back problems, post knee surgery, strained rotator cuff. She's great; because of her I'm able to workout every day and I'm 72.

I stayed at this recovery house for a round two BBL. This place is amazing and the care is top…read morenotch! The last recovery home I stayed with was fancy from the outside but the care was horrible! The comparison to this recovery home was night and day. I felt like I was in the best hands that week and highly recommend them to anyone who is going back and forth between which recovery house to choose. The meals were wonderful and constantly cleaning being done! Hoping women read this so they have the same positive experience I did by choosing this recovery house!

After reading some recent negative reviews, I was hesitant to bring my dad here but ultimately…read moreafter touring, I gave it a try. There were a couple of things that I brought to the attention of management and they all acted promptly and fixed my concern. It has been a great stay so far and I'm very grateful that I chose to give them a try. Would recommend!

They claimed they could care for my dad and that they had beds available and then suddenly on the…read moreday that I was supposed to move him they messaged my case manager to say they couldn't take him, but they didn't say why. Turns out they claim that his paperwork stated that, he was combative. Upon getting his paperwork nowhere does it say he is combative! Not sure why they lied.

Our pediatrician referred my toddler here when she had taken to "knee walking" for several months…read morewith no sign of real walking. After several visits my 18 month old is happily walking and running EVERYWHERE. Her therapist Jen was so great with her, and it was really about gently working to strengthen her wobbly little chicken legs and building her confidence to take steps on her own. They have lots of toys, padded mats, and various tips and tricks for the kiddos to get them moving around in a low stress environment. Very grateful for the time they spent each week working with her, they always had a smile even when my toddlers stubborn wailing probably scared off half their clientele lol.

I previously was referred to Texas Physical Therapy. When I went no one greeted me and when I left…read moreto schedule they had no appointments for 2 weeks. I found ALL CARE THERAPIES on yelp. I'm so glad I scheduled an appointment. The entire staff has been beyond wonderful. They are great with answering the phone, scheduling appointments, making sure you are greeted and feel welcomed. My care here has been therapy for a dislocation for my elbow. I feel I get the utmost thorough treatment. They use ultrasonic treatment, heat therapy, exercise, and massage. I have been healing so well thank to ALL CARE THERAPIES. Allie (OT Therapist) is absolutely amazing!