I've been here a week after suffering a stroke. This place is a healing vibe. As soon as the…read moreambulance dropped me off from Dell Seton, I knew I made the right choice. you go to Church for spiritual healing & encompass in Round Rock for physical healing. The physical therapist listen to my concerns and are aiming my physical training toward meeting my goals. I am an extremely I dependent person, so this experience has been catastrophic..I hope to walk out of rehab and implement many of the tidbits Im learning. "It won t happen to me doesn't cut it." Stay mobile & Check your blood pressure regularly, no matter your age.

My husband is in their care. They do not care about the patients. All they care about is the big…read morefat check they will get at the end of the two weeks of rehab.

ABA is hard enough to start. I am glad that the team at Empower has been willing to walk me…read morethrough every step of the way. It is obvious that the staff care about my child and our family. Thanks to Empower team for their support.

Dirty. Poorly managed. Poor communication. Burn out. Tons of turn over, especially with leadership…read more Lost over half their BCBAs within a year. Client safety concerns. There are some strong people that work there and a few who really care but overall the owner and GM are money hungry and do not care about clients or their families. Seeking new clients but don't have enough support for them because they are just seeking more money.

After major surgery involving large and small intestines -- I spent 3 weeks there…read more They have a wound care team that saved my life--the surgeon' staff did not remove all of the staples - one was left in -she had to probe to find it-blood and eck flowed-- I have told her and the PAM attending doctor "she saved my life" Food was delicious. All nursing aids, rehab staff etc were responsive Everyone I met or interacted with were so friendly and responsive to my needs/ questions They also had someone to connect me to wound care and additional rehab I don't remember your names but thanks again

I love to give 5 star reviews but sadly this is not the time. My husband went in and we were so…read morehopeful that the two weeks he was scheduled to be there would help him recover from his month in bed while in and out of the hospital. Unfortunately, PAM was not up for the challenge. The nursing and tech staff were good enough. We enjoyed Cyndi, the Sarahs and Meliza especially. He had speech therapy every day. He had OT a few days and PT even less. So much less that in his discharge paperwork, the PT sign off was left blank. They couldn't even attest as to any level of progress. And PT was the main reason he was there. I inquired with scheduling and they said they were short staffed. I reached out to the CEO who came to his room and said she'd look into it and get back to me. Again, sadly no follow through. The OT intimated that he was difficult to work with and that may have been what PT encountered also - so blaming my husband for PT not coming? Really? I'm not saying my husband is the easiest guy in the world to work with but at least show up. I've already had one occasion to steer others clear of the disappointing results we saw and will continue to do so.

Five Stars is not enough. My son, now 6, had been attending a different speech & occupational…read moretherapy center in Pflugerville for about a year when he was 2. The therapists were nice & made some progress, but they couldn't even remember my son's name half the time. There were a multitude of problems, but the nail in the coffin was when we showed up for a therapy session, after a year of therapy, twice a week & were told we owed close to $1000 because of their billing error. If we did not pay right then, we would no longer be able to come for therapy. My son was, at that time, non-verbal, and had other issues related to autism, which he had just been diagnosed with. He desperately needed therapy, and we felt like we weren't at all valued, and that he was just another patient, just another check. I found RRCTC kind of by accident, and it is one of the best "accidents" to ever happen to us. My son has seen every therapist there at one time or another & he loves them all. They are some of the most caring, wonderful people we've ever met. The owner, Melissa, is...beyond amazing. Not only does she work with my son (and he ADORES her), but she takes the time to listen if you need it. I've never felt like my son was "just a patient" or that we were a paycheck, like the other place made me feel. The therapists have made such a huge difference in my son's life, and we feel loved and cared for...not many places do that these days. While I hope that at some point, my son will no longer require therapy, for as long as he does, we will stay with Melissa & RRCTC.

I unfortunately did not get the opportunity to experience the staff's services because the…read morereception office staff experience was completely unprofessional. I called to inquire about an evaluation for my child. The lady with what sounded like an English accent asks if my insurance was with an employer. It was not. Then she asks "is it Marketplace"? Not knowing what marketplace was, I said yes. Then she curtly said that this insurance was not accepted. After the call, I logged into my insurance (which was purchased directly from UnitedHealthcare) and, sure enough, they WERE in network, as I had UHC Choice, and not Marketplace, I call back telling her this information and was referred to the manager, and he was repeating the same information. I told him I misspoke and clarified that I did not have Marketplace insurance and that I purchased the insurance directly from the UHC website, which he claimed this wasn't a thing (YES, this is a thing, because I did it. ). They didn't bother to fully check to see if the office was in network (didn't actually ask for my Member ID information or other details) which is what dozens of offices have done as standard protocol. Eventually the man did say that we can take my insurance, but wouldn't be able to accept my husband's Aetna insurance in 2026 - but that I could still schedule something under my current insurance. ABSOLUTELY NOT! The conversation with reception left a bad taste in my mouth and I have scheduled evaluation services elsewhere. I would recommend in-house office training on how not to escalate insurance issues and on common customer service skills. And if insurance companies are listing your office as in-network when it's not, you need to figure out how to fix that on your end.

In short- fantastic therapists, great admin experience, only drawback is location and quality of…read morethe facility. They offer therapies of all kinds under one roof which is awesome and Rebecca was an incredible therapist for my 8 week old with Torticollis! They take Medicare. Facility is a bit run down, otherwise this would be an easy 5-stars!

Being in the medical field, it is honestly hard to come by great providers. Reavis Rehab is hands…read moredown one of the best rehab facilities I know about. My son has seen Becca mainly for about a year. We have seen Liz as well, who is just as phenomenal. I go to the back with my son to learn myself what we can do at home. I'm able to hear and see how therapists interact with their patients and everyone is so gentle and kind. Front staff is exponential as well! There was a point in time where we didn't know if insurance was going to cover some sessions and instead of treating us like a cash cow, they were very vocal and helped us find out how to keep our visits covered. 10/10 highly recommended for any age who needs rehab.

I have seen so much growth with my sweet boy since we started from the summer until now the fall!…read moreHe's grown to be more patient. We started him with 2 sessions a week 30 mins each. The slps there are sweet, nice and knowledgeable, trustworthy. I trust them to find out his needs and make reasonable goals and decisions for us that cater to his needs. I would recommend this business and slps to anyone know and don't know. (Son age 5)

My now 3 month old son has been receiving services at mighty kids since he was about 4 weeks old…read morefor his torticollis. He has made such remarkable progress with Ms. Brenee. We are so thankful for the parent engagement and training component so we can best support therapy goals at home. The office team are kind and very communicative. Thank y'all for all you do!

I reinjured an old shoulder injury and my Dr prescribed PT so I picked ATI because they were super…read moreclose to my house (its by kalahari and dell diamond on 79). My therapist was Eddie but my appts were also supplemented by a few other employees and everyone was super friendly. Eddie was great at establishing rapport with his clients and motivating them to work hard. I regularly cracked up listening to him giving his young clients a hard time in a friendly way and he did the same for me a few times too even though I'm in my 40s. He was very knowledgable, helped me get better form for the gym, and I graduated quicker than I expected. Great staff, highly reccomend!

Everyone is very courteous and friendly. I arrived expecting to crawl out but I walked out feeling…read morebetter than when I got there. So far I've been in twice and each time they have been extremely mindful of my situation and determining my limits and making sure to not push beyond them. Highly recommend!

I was referred to footsteps and handprints pediatric therapy to assess my son's speech development…read more Scheduling an appointment with them was rather easy with a referral from our pediatrician. Unfortunately, they are not allowing rescheduling because they are pretty booked. So if you do get the opportunity to schedule an appointment, make sure it is an appointment you can follow through with. The staff in the front as well as the speech therapist were very kind, welcoming, and very helpful. They not only made my uncomfortable, but also myself. Thankfully, after my son's evaluation, he does not qualify for speech therapy- he is right on track! While I am very grateful for that I still would recommend footprints and handprints to anybody looking for pediatric therapy!

Our son had upper and lower tongue ties and needed therapy and body work ! We had even referred to…read morefootsteps and were excited . We had been put on the waitlist for months to finally call Them back last week and the lady said they tried to call us . I asked the date of the call and neither me or my wife have a missed call or a voicemail. We were then told she would call back on Monday to get us scheduled . She called Monday to tell us that after 4 months plus of being on a waitlist the dr he was suppose to see was coming back from maternity leave and didn't feel comfortable seeing our son ! She then gave me 2 other places we can take him and she said she called them and they didn't have a waitlist well that was a lie .. called both and they have a 3-6 month waitlist . We should have been told earlier that the dr would not feel comfortable instead of wasting months of our time . Terribly unprofessional.

Last week I toured the facility Arianna and Tamia were so wonder girls, they communicated so well…read morewith each other. I appreciated them so much.

Our loved one was here on hospice. Pain meds were NOT consistently given to him on time (despite…read moreus being there and pleading with facility nurses). Our loved one suffered excruciating pain needlessly. Hospice is supposed to mean comfort care. The patient has had all other meds stopped and are given pain meds so that they can pass peacefully. Pain management is CRITICALLY IMPORTANT. If pain meds are not given according to the Hospice schedule by facility nurses, the patient suffers needlessly before they die. Shame on you for not treating imminently dying patients with more urgency and care. Don't send your loved one onto Hospice here.