Serene Setting has given my father so much love and attention and we are so blessed to have found…read morethem for his care. They are attentive and gentle...observant and communicate well with our family. Thank you Serene Setting, we are thankful for you!

After comparing the rest, I brought my mother to the best! My mother is so relaxed and well taken…read morecare of here! The staff is amazing!!! They are extremely attentive, clean, and friendly! Ray and Colleen treat everyone like family! That is what it is here... a big family who can cook amazing food!!! I would highly recommend this facility to my family and friends or anyone who is in need of a great place for their aging parents.

Finding the right place for my mother as she faced the challenges of dementia was not easy. We…read morestarted with assisted living, then moved to memory care, but after ownership changes, the quality never felt the same. That's when I discovered Tran's Senior Oasis--and everything changed. From the moment we arrived, I knew TSO was different. Dr. Tran and her staff aren't just caregivers; they are family. They treat every resident with love, respect, and dignity. Many of the staff have been with TSO for over 10 years, which says everything about the culture of consistency and compassion. Dr. Tran is a very involved owner--she doesn't just manage from a distance, she knows every resident, every family, and is always attentive to their needs. That level of dedication gave me something priceless: peace of mind. As my mother's journey came to its final stages, the partnership with Altus Hospice made all the difference. Dr. Tran and the hospice team worked seamlessly together, surrounding my mother--and our entire family--with kindness, compassion, and comfort. They supported us through each step, ensuring my mother's last days were filled with dignity and peace. My mother spent her later years at TSO surrounded by kindness, stability, and genuine care. For any family searching for a place where their loved one will not only be cared for, but truly cherished, I cannot recommend Tran's Senior Oasis enough.

This is an amazing place . My family and I highly recommend it. The staff took great care of my mom…read morein her final days. Covid prevented us from even coming to visit her until the day she passed. The staff was with her till the end as they held her hand and read bible verses to her. The took great loving care of her during meals, baths, and at night. Place is very clean inside and the food was good. If their is availability, this is the only place I would recommend in our area.

My brother had knee replacement. He needed to rehab before being able to walk stairs to his home…read more This facility is falling apart. His room, original bed was broken, ceiling was caving, peeled paint on walls, AC duct had blue painters tape all across it. His prescription of pain meds was supposed to be administered every 4 hrs with food. They did not feed him & did not know he hadn't been fed - and he had to call for meds every time. We were told they didn't have the capability of scheduled meds. What? NO supervision was given for him getting out of bed. NO shower in room. NO Physical therapy. Equipment ( Blood pressure & Pulse) did not work, he had to take it for them on his watch. The "staff" other than front desk and head nurse spoke very little English. We got him out of there as soon as possible. NOT a safe place.

It's a good facility *****…read moreThe only thing is the food. It is good but skimpy with hardly any condiments unless you ask. 5 stars I give it.

I am writing to share our family's experience with Round Rock Assisted Living, following a six day…read morestay for my father from June 5th through June 10th. We made the decision to move him out urgently due to multiple failures in care, safety concerns, and misleading information provided to us prior to admission. We were referred to this facility by a hospice nurse, and during our initial conversations, Norman, nurse, assured us that my father would receive daily showers. He also stated that although they did not offer respite or trial stays, we would only be charged for the days he was there, plus a $1,500 community fee. This directly contradicted the information on their own website, which clearly advertised respite stays. The website also stated a 1:4 caregiver to resident ratio; once we questioned this, Layne, the acting owner, removed that claim from the site. During my father's six days there, the level of care was far below what was promised. The facility had only one staff member on duty responsible for cooking, baking, laundry, caregiving, and medication administration. A caregiver openly expressed feeling overwhelmed. My father received only two showers during his entire stay, both provided by the hospice nurse--not by facility staff. On June 9th, when we arrived to check on him, he was still wearing the same clothes from the previous day. My mother had to request a washcloth from Norman just to clean him up. That same evening, we discovered he had been given his medication at the wrong time (8 p.m.), which is known to cause insomnia. When my mother requested his anxiety medication, she was told it would have to wait until Norman could be reached--yet both Norman and Layne had already left for the day, as they typically do in the late afternoon. The following day, we made the decision to remove my father from the facility. When we asked Norman for his medicine while packing him up, Norman handed us another's patients' medication. Once we got home, we realized we were missing his anxiety medication( a controlled substance), we went back and the caregiver couldn't find it. We mentioned to her the incident with Norman mixing us the 2 patients medication boxes, she looked in the other patients' box and found my father's medication. This was extremely alarming and raised serious concerns about medication safety and compliance. Despite these significant failures in care, Layne has refused to refund any portion of the $7,800 my mother paid for six days. She insists that a contract was signed, while ignoring the fact that the facility did not meet the care standards they promised. It is clear that they are prioritizing sales over resident safety and well being. Layne has only been in charge for a few months, and while her father previously had a strong reputation, the current management is not operating at that standard. There is also another recent review describing a similar experience. Our Hospice nurse told us this facility had the appropriate care, she was going on previous visits when Don was in charge. Everything has changed since then. Based on what we witnessed, I strongly caution families to be aware of these issues. My father is at the end of his life, and the care he received at this facility was unacceptable and unsafe.

My mom was a resident for just over a year. I really appreciated Don's guidance through this…read moreprocess. The staff is amazing. They treated mom like family. There was always positive energy in the home.

Ken Missler and the Riva Ridge crew are WONDERFUL! They take meticulous care of…read more all the details needed so that I could rest knowing Mom was in good hands. Their caregivers are so loving! Ken is on top of the communication and Mom received a beautiful, warm welcome into the facility and a thoughtful well-planned exit. Thank you!!

We were extremely fortunate to find this facility to care for our mother, whose decline in balance…read moreand memory required her to be in assisted living. After a very extensive search of the available facilities in the Leander and North Austin area, with visits to many of them, it was clear to us that Riva Ridge was by far the best choice. Given its small size, at the time of our interest there were no available rooms, so we asked to be put on the waiting list. The wait was well worth it. After moving there, our mother in a short period of time became accustomed to her new surroundings and the homey environment of the place, which is in stark contrast to the crowded-hospital feel of many facilities. Ken Missler is a hands-on owner of the place, and he and his staff are caring and compassionate while maintaining their professionalism in the day-to-day care. The range of residents' issues and capabilities is wide, and the staff engage the residents in games and art, etc., to the extent of the residents' capabilities. Visitation is essentially unlimited, though it was limited for a time during the pandemic in accordance with statewide COVID restrictions. The availability of both assisted living and memory care, performed in adjacent buildings, along with the availability of hospice care, are useful combined features of the facility that are not commonly found elsewhere. My very favorably view of Riva Ridge has been corroborated by others. My wife, as part of her church's visitation outreach to home-bound seniors, has visited many assisted living places in Leander and Austin. None has come close to the homey and comfortable environment of Riva Ridge. Once, when I was visiting my mother at Riva Ridge, I met a former nurse who was looking for a facility for her disabled husband, after removing him from another assisted living place that was not adequately caring for him. Having experience in these matters, given her occupation, and having looked at several possibilities, she told me she was very impressed with Riva Ridge and wanted to place her husband there as soon as possible. Our mother was at Riva Ridge for two and a half years as her health declined, the last six months in hospice care before she passed away peacefully in her sleep. She was taken care of, looked after, engaged with friendly and caring people. I thank Ken and his staff for taking such good care of her, and I unreservedly recommend Riva Ridge to others who need to find a place for their loved ones that require compassionate, professional care.

This is an amazing facility with great experienced staff and leadership. All departments are top…read morenotch. If you are looking for a SNF in cedar park this one is the best.

My mom had to stay here It was the worst. Looked like a…read morehorrible sy fy movie After a month.I withdrew her from her nightmare

My father arrived at Aria Memory Care in April 2015. He has been struggling with Parkinson's and…read morewas in the beginning stages of Alzheimer and Dementia. He was also recovering from a broken hip and was using a walker. Aria had the safest facilities for my father to move around. The common areas have wood floors and less clutter than other communities. I felt my father was safe. My father enjoyed being able to enjoy the out side on his own with access to their courtyard. Not all communities are set up where your loved ones can enjoy outdoors when they want to. The Facility Manager was very helpful in helping set up my fathers room as well as hanging pictures. Since my father was an engineer, the Facilities Manager took the time to have many great conversations with my father. It is great that Aria is dedicated to Memory Care. They know how to take care of all levels. The separation of cognitive and non cognitive guests is priceless. My father was able to have conversations with other guests with similar challenges. Having a loved one in a home is all ways difficult but when you arrive at Aria you really do not feel you are in a nursing home. It helped me when I was visiting my father. Last but not least the Executive Director Ceri Mackenzie is there for you and your loved ones 24 hours. I have seen this first hand. She was there for helping me manage my fathers needs. Her experience and knowledge comes in handy as anything can happen any time when you are taking care of our elders. The team reacts positively to Ceri's experience and enthusiasm. To sum it up, Aria is a gem in senior community. It offers clean, safe, easy to navigate common area floor plan, spacious individual units and a lovely courtyard to enhance for my father's daily experience. Mostly importantly, the team members are friendly, caring and do not hesitate to come to aide whenever the unexpected need rises. My father actually thrived and showed improvement in matter of weeks under their care. . I have had other family members in Brookdale, Sunrise and, and Emeritus. Aria Memory Care is superior above all other communities. I would recommend Aria to any of my close friends and family.

We moved our father into Aria in July after touring many different facilities in North Austin and…read moreCedar Park. Our Mom was my Dad's primary caregiver prior to her unexpected death so this transition has been very difficult. I chose Aria because the staff were all very caring friendly, the facility is very clean and modern, and the apartment/room was a nice size and well laid out to match, as closely as possible, my Dad's bedroom at home. My Dad has only been there 2 months but I still feel very confident I have made the right decision with Aria. Ceri Mackenzie is the medical director and she is very patient with the family and also with our Dad. She is knowledgeable and shares that knowledge to make us more comfortable with the transition. The nursing staff and aides have all been very friendly to Dad - especially Kristin, Melissa, Brandon and Jeannette - but they have all been wonderful.

This place is absolutely amazing! They have encouraged my loved one to participate in games and…read morehave reminded her to come down for meals. The caregivers are loving and the marketing director has answered all of our questions.

When the time came to consider an assisted living facility for my wife's parents, we toured several…read moredifferent facilities. We found some we liked and some we didn't. We wanted someplace that was new-looking, as opposed to showing its age badly, had lots of natural light, and seemed to care about the needs of the residents. We also wanted a place that had onsite memory care facilities. We looked at Sage Valley Senior Living twice and immediately liked that it was a new facility. We loved that it had lots of natural light and a different menu daily with a chef who cared about creating the best eating experience for the residents. We even had a chance to eat there during a subsequent visit with my in-laws. We found the food to be far better than expected. Even the cheeseburger was very tasty with a flame-broiled taste. Since moving them into Sage Valley, my mother-in-law has flourished and made wonderful friends. The staff has been nothing short of fantastic in their care for them. They call us and notify us of problems they discover, and they show their level of caring every day. The staff has been very friendly whenever we see them, the onsite medical staff has been fantastic, the nurses and aides have worked hard to make them feel special. During my father-in-law's final days, the staff was very helpful and always had a caring word for my mother-in-law and family. After his death, the staff rallied around my mother-in-law and greeted her with open arms and hugs when they saw her. I know every place has its challenges, and I came into this facility with eyes wide open, but my wife and I have been very happy with our decision to move them into Sage Valley.