My review was meant for Gracey Woods II only. That's the…read moreonly facility I am familiar with. I have reposted my review to them. Sorry for any confusion! My sister, fortunately, was referred to stay at Gracey Wood II a little over two years ago for hospice care. I have experienced a lot of different care centers for family members over my 77 + years but their facility is BY FAR the best and most consistent quality care center I have ever seen. Every time I would visit I had nothing but the best experience with their entire staff, protocols and cleanliness. They have been such a relief to me and my other family members to know that our sister was treated so well, humanely and professionally. She passed away two days ago and we will always be so thankful for the way they took such great care of her! Thank you to Gracey Woos II and their entire staff and administration! Please keep up the great service you provide! Riok Kubes

Worked there for 3 days I wouldn't recommend putting you're loved one there. Awful CNAs were rude…read moreroaches in rooms toilets didn't work half the TV's didn't work rushed showers Just a real crappy place. Don't put your loved ones here please

Everything!!! Communication is horrible the place looks ok Mondays through Friday weekends it…read morestinks my moms hair is never brushed she looks like she has had the same clothes on for a couple of days. I wish I could find a different place but with Medicaid your choices are limited the DON is the most uncaring person I have ever met. A few nurses are sweet and work hard but I can count them on one hand. The staff only smile and act friendly when they are doing a tour then after that very few people even speak when you come in. The care is the minimum they have to do. If you have a choice go somewhere else.

They do the best that they think they are doing but they have lost a lot of the nursing staff…read morebecause of pay issues

Everyone was very kind. Brandon got me in really fast. Jay helped me find God, again. Which I had…read moreapparently lost. All the staff was super caring. They handled my detox professionally and with care. I'm not sure what else I can say other than I'm very grateful I went to Briarwood.

A detox facility will have challenges with reviews, people are obviously in a difficult position. I…read moreunderstand this, and thus am writing this review multiple months after attending. First, the people there are great, 99% of staff and nurses were very helpful and nice. But, the administration is awful. It's a business, remember above everything they care about your money. Intake is a glorified sales line, I was told I'd stay for 5 days, and would be charged a certain amount of money - great, I accepted and attended. Even asked - is there any scenario in which other services would be required that would cost additional money? I'm seeing a lot of reviews of people saying they got overcharged... "Nope! You won't need anything like that, sometimes people get labs done (bloodwork, etc) - you definitely won't need that. You'll pay X amount of $, and that's it" First day, staff is expecting me to provide bloodwork. I dont have my phone, I have no idea how much this will cost. Zero communication between staff and intake. Intake team doesn't communicate with staff at all. Additionally, the meals are disgusting. Canned, cold, mass produced prison food. On the 5th day, I'm expecting to leave to get back to work, but they then explain that I'm "required" to stay for 6 days - why wasn't this told to me at intake? I had to stay until midnight for my ride to pick me up, which just felt rediculous. On top of that, 4 months later, I was charged an additional $600 for no apparent reason, no communication. Called the billing department, no one picks up. I received a completely incomprehensible voicemail that did nothing to explain the charges, discuss next steps, or honestly even communicate an intelligible statement. Literally, could not understand a single sentiment of that voicemail. Awesome!

I am here today volunteering at Sedona Trace Health and Wellness. My community service sisters and…read moreI are providing a birthday party for the residents with October birthdays. Our community service organization volunteers every month at Sedona Trace. The administrators and nurses were helpful in sharing any resident restrictions and locating the birthday folks for the month. The facility provides comprehensive and care and treatment plans for its residents. They have full-time In-House therapy and specialized skilled nursing.

I traveled from Madison, Wisconsin to Austin, Texas for surgery at the Crane Center, and I have to…read moreadmit I was nervous about being away from home and my support system. Staying at Premier Recovery Aftercare truly made all the difference. From the moment I arrived, Kiki, the owner, made me feel welcomed and comfortable. Her compassion and caring personality immediately put me at ease and made it feel like a home away from home. Her caregivers -- Andrea, Alfreda, and Jessica -- were incredibly attentive to my care needs. They stayed on top of my medication schedule, checked on me frequently, and made sure I had everything I needed during my recovery. They even prepared home-cooked meals for breakfast, lunch, and dinner, which made the experience feel even more supportive and personal. Transportation to and from my appointments was also provided, so my only focus was resting and healing. As a Trauma Nurse and Home Healthcare Agency Owner, I pay close attention to the quality of care people receive, and I can honestly say I was very impressed by the level of professionalism, compassion, and dedication from the entire team. If you're traveling for surgery and need a safe, supportive, and professional place to recover, I highly recommend Premier Recovery Aftercare. Keeva Grace

I stayed with Premier Recovery Aftercare for 2 nights after my surgery on 10/28 and 10/29/24. Kiki…read morepicked me up I loved chatting with her all the way from the surgery center to her beautiful recovery center. When we arrived, Mama Kimele came out and these incredible women helped get me inside. They are kind, loving, knowledgeable and will take care of all of your needs while you're there. They make you feel like you are a part of their family the moment you arrive. They will also teach you everything you need to know about your post operative care and make sure you receive your medications right on time, even if that is in the middle of the night. When you arrive, you will be helped into your room, made comfortable, given your own call button, a basket full of snacks, any drink you can think of as well as a large, insulated cup of ice water that they keep full to make sure you stay properly hydrated. There are televisions in each room and the property has a beautiful backyard where you can sit and enjoy watching the local wildlife while getting some fresh air. The facility is beautiful and has everything you need to heal comfortably. One of my favorite amenities was the reclining chair with lift assist to help you stand up. It made getting up after my surgery pain free and it reclines enough for a good nights sleep. If you are able to sleep lying down, you will enjoy a comfortable bed with plenty of pillows and blankets to keep you warm. Now let me tell you about the food! Mama Kimele prepares delicious food from scratch each day. I cannot stop thinking about the stew I was served while I was there. There is nothing like a home cooked meal while you're body is trying to heal. Everything they served was healthy and delicious! I highly recommend Premier Recovery Aftercare! I was well taken care of and feel like I have new friends for life!

oh my god absolutely awful. my therapist was terrible. also a man which i wasn't comfortable with…read moreso i asked if i could switch therapists which i guess they just couldn't do for me. if you have a headache you can ask for Tylenol but be prepared to wait 2-3 hours for it. staff was absolutely terrible and simply just uninterested. i learned no coping skills from this place. absolutely so good came from me being here.

From the owner: About Pathlight Mood & Anxiety Center Austin…read more Pathlight Mood & Anxiety Center Austin provides cutting-edge treatment and genuine support for adolescents, children and families struggling with mood, anxiety and trauma-related disorders. Treatment is led by a multidisciplinary team of experts that understands the importance of experience, compassion and evidence-based interventions in helping patients and families in the Austin area and surrounding communities restore health and balance in their lives. We provide multiple levels of care to address anything preventing our clients from living the full and enriching life they deserve.

Lovely people and good care. It was better than expected. The food was good and there were not bad…read moresmells.

Do mess with this place! Very unprofessional! Called to set up a visit 6 times over 2 weeks. No…read morereturn call. Called and spoke to the receptionist, she told me maybe I need to consider else where. What good business do that! Ask to speak with higer up, he was just as condescending! Don't waste your time. Guess I'll listen to the universe and stay away

I was so nervous for my dad, but immediately my worries were calmed by the staff - everyone has…read morebeen so welcoming and professional on every level. My dad has several chronic illnesses, and the nursing staff are competent and caring. I highly recommend this facility if peace of mind is a priority!

12/30/2021- My father was transferred here after contracting covid 19 to quarantine. He arrived on…read morea Thursday afternoon. It wasn't until 18 hours later that I was able to get in touch with him. The staff never gave him his personal cell phone, nor did they answer their phones at the facility. Trying to get in touch with anyone there was impossible after MANY MANY attempts. When I did talk to someone I was told "everyone was off due to the holiday". It wasn't until receiving a text the following Monday 1/3/2022 asking to sign admission paperwork for the transfer, I did actually speak to someone for longer than 1 minute. At that time I asked for a update and strongly voice my frustrations. My reply in text was enough to actually receive a phone call from someone. At that time is where I voiced my concerns about the lack of administration, communication, and it being impossible to reach anyone there. Heaven forbid there be an emergency on my end, or on his. I'm almost certain I wouldn't be able to get through, or even receive a call if something happened to him. I will say after voicing my concerns things got slightly better. But that was still after multiple attempts. Today my dad returned back to his initial facility. Upon his arrival the nurses, and wound care did a full evaluation, and documentation on my dad. He has bruising all over both arms (possibly due to blood work, yet he has a picc line), a fungal infection under his arm pits, and groin area, they noticed what looked to be bed sores on his back, bottom, and heels of his feet from not transitioning him, or offloading his weight during his stay. He literally was in bed and the same position for 10 days straight from the sounds of the report I got this evening 1/10/2022. The wound care he was receiving from an amputation was larger upon his return, than it was when he left only ten days earlier. Due to being a covid patient, I was unable to visit, and relied on him answering his phone to get any sort of updates. If your loved one doesn't have a cell phone, do NOT plan on any communication! Make sure it's plugged in and kept charging. AT ALL TIMES! PLEASE if you send a family member here, make sure to be there as much as you possibly can be!!! I'm sure if something did happen you'd never hear about it from anyone. From what I've experienced these last 10 days I wouldn't recommend having anyone stay at Legend Oaks North Austin. Maybe things would have been different if I was able to be there daily. But given him being covid positive no one was able to enter the 300 hall staff included, nor send me to the nurses station phone "because they don't have one in that hall". Keep researching!!!