Legend Oaks gives new meaning to Peace of Mind. Staff are caring, happy and willing to do what is…read moreneeded for all residents and extremely communicative!

12/30/2021- My father was transferred here after contracting covid 19 to quarantine. He arrived on…read morea Thursday afternoon. It wasn't until 18 hours later that I was able to get in touch with him. The staff never gave him his personal cell phone, nor did they answer their phones at the facility. Trying to get in touch with anyone there was impossible after MANY MANY attempts. When I did talk to someone I was told "everyone was off due to the holiday". It wasn't until receiving a text the following Monday 1/3/2022 asking to sign admission paperwork for the transfer, I did actually speak to someone for longer than 1 minute. At that time I asked for a update and strongly voice my frustrations. My reply in text was enough to actually receive a phone call from someone. At that time is where I voiced my concerns about the lack of administration, communication, and it being impossible to reach anyone there. Heaven forbid there be an emergency on my end, or on his. I'm almost certain I wouldn't be able to get through, or even receive a call if something happened to him. I will say after voicing my concerns things got slightly better. But that was still after multiple attempts. Today my dad returned back to his initial facility. Upon his arrival the nurses, and wound care did a full evaluation, and documentation on my dad. He has bruising all over both arms (possibly due to blood work, yet he has a picc line), a fungal infection under his arm pits, and groin area, they noticed what looked to be bed sores on his back, bottom, and heels of his feet from not transitioning him, or offloading his weight during his stay. He literally was in bed and the same position for 10 days straight from the sounds of the report I got this evening 1/10/2022. The wound care he was receiving from an amputation was larger upon his return, than it was when he left only ten days earlier. Due to being a covid patient, I was unable to visit, and relied on him answering his phone to get any sort of updates. If your loved one doesn't have a cell phone, do NOT plan on any communication! Make sure it's plugged in and kept charging. AT ALL TIMES! PLEASE if you send a family member here, make sure to be there as much as you possibly can be!!! I'm sure if something did happen you'd never hear about it from anyone. From what I've experienced these last 10 days I wouldn't recommend having anyone stay at Legend Oaks North Austin. Maybe things would have been different if I was able to be there daily. But given him being covid positive no one was able to enter the 300 hall staff included, nor send me to the nurses station phone "because they don't have one in that hall". Keep researching!!!

I am here today volunteering at Sedona Trace Health and Wellness. My community service sisters and…read moreI are providing a birthday party for the residents with October birthdays. Our community service organization volunteers every month at Sedona Trace. The administrators and nurses were helpful in sharing any resident restrictions and locating the birthday folks for the month. The facility provides comprehensive and care and treatment plans for its residents. They have full-time In-House therapy and specialized skilled nursing.

My dad was here for three months for skilled nursing and rehabilitation. The only reason I gave it…read moretwo stars is because the facilities were always clean, and my dad did receive PT/OT (albeit, not as consistently as they like to lead on). Other than that, I truly can't recommend this place. Communication is LESS THAN POOR. Unless you can be there in person, don't expect to get ahold of anyone on the phone. In three months, we had ONE care plan meeting. ONE. And that was at the beginning of his stay. Come to find out that my dad could have been discharged before three months, but no one is going to proactively tell us that because of course, we moved to private pay so good for them, right?

Mom has been here for a week and a half, and she's doing VERY well. The ONLY complaint I've had at…read moreall is sometimes I've come in and her dinner is there, but she doesn't know how to raise her bed up so she's sort of lying there unable to eat. I know they only take people who are able to feed themselves (she is), so the kitchen staff may not think about it when they drop off their trays. I've mentioned it to the nurse, so hopefully that will be remedied. Mom has made so much progress...it's really amazing for someone her age who has been through hell. I'm very impressed with this place generally...everyone is very kind. If I had it to do over I would probably hire a sitter to help with mealtimes, but the confusion is wearing off and she'll be home soon...just a few more days. Thank you, Rapid Discovery!

I am writing to express my family's deep appreciation to the staff at Gracy Woods Nursing Center in…read moreAustin, Texas. My younger sister passed away on June 19th from terminal cancer. The GWNC staff, to a person, showed themselves to be professional, kind and very compassionate in their care and treatment of my sister. She was comfortable and kept pain-free until the end. We will never forget the administrative, nursing, social workers and other staff for their exceptional diligence and assistance. I recommend Gracy Woods without reservation. Greg Husebye

My review was meant for Gracey Woods II only. That's the…read moreonly facility I am familiar with. I have reposted my review to them. Sorry for any confusion! My sister, fortunately, was referred to stay at Gracey Wood II a little over two years ago for hospice care. I have experienced a lot of different care centers for family members over my 77 + years but their facility is BY FAR the best and most consistent quality care center I have ever seen. Every time I would visit I had nothing but the best experience with their entire staff, protocols and cleanliness. They have been such a relief to me and my other family members to know that our sister was treated so well, humanely and professionally. She passed away two days ago and we will always be so thankful for the way they took such great care of her! Thank you to Gracey Woos II and their entire staff and administration! Please keep up the great service you provide! Riok Kubes

We got off to a slow start, but seem to be on a better path. The kitchen is their downfall, but…read morethey are trying. I can't say enough about the physical therapy team; they're top-notch. Andrew and Kelsy, thank you both. I am so glad you were there, as for the nursing and nurses aids. Yeti, Angela, and Delpina and Irena, all are tops in my book. Thanks guys

Good service staff are friendly. Only problem is that they have a lousy food at cafeteria.read more

My councilor, Jeff, saved my life. The others are great as…read morewell. They all take turns and teach classes for you through out the day. It's 6 hours a day of education, great food, beds are very comfortable and the property doesn't make you feel confined. You can keep your cell and laptop, just not turned on in classes. You are set up with aftercare so you have a sustainable plan moving forward along with the tools to succeed where most don't. With over 40% of our nation addicted to some sort of substance and 60% of our country prescribed an Anxiety or Depression R/X, you don't need to feel bad about getting help. Scientists have proven addiction to alcohol is a destructive disease & there is treatment that can set you up for your new life. If it was Diabetes, or Cancer, you would get help immediately. Addiction is no different and doesn't care how old you are, the color of your skin, nor does it matter if you are a Doctor or Lawyer. I am surrounded by people of all sorts and you won't want to leave after 4 weeks, the path forward is clear by then but this will be something you have to work on for the rest of your life. Best Wishes to the Staff here & for the reader, it's a small investment for your future that you can do for yourself & your family..

Everything is broken, very poor repair. Most staff are kind but the ones that are not spoil it…read more This place seriously needs work

Can't say enough wonderful things about the IOP program or the staff. They are great about…read moreeducating not only the person in rehab, but also the family. Very positive. Very supportive and encouraging. ++++++

I've had two family members end up at IPR here now and surprisingly, it's a pretty nice facility…read more The staff are helpful and friendly, and both my family members got a good 2-3 hours of rehab daily, which is important for getting stronger and getting back to independence! The food here is pretty good too, and they offer free parking for visitors of folks staying -- ask the nurses at the charge desk and they'll point you to the QR codes to scan and validate. Do note that the elevators/front door lock after 7p so you have to call your contact there to get help from the nursing staff if you try to visit later than that, but otherwise it's easy to navigate.

St David's Rehab knows their business. I have been there, my husband was there several times and…read moremany friends too. The therapists are great, it's easy to get to to visit and their goal is returning you to your regular life as much as possible.

The professional staff is knowledgeable and competent. My problem with this facility is interacting…read morewith the non-professional staff members. They are often surly and antagonistic. At the prices I'll paying to stay here I'd expect a little more decorum. For instance: I had to call over 5 times to have room service make up my bed and do generic room maintenance. The employee who finally showed up changed the sheets but didn't even look in the bathroom to see if it needed service, then got all surly because I asked what took so long. This is not how to run a service facility. No other complaints with this facility.

We discharged my 91-year-old mom from Baylor Scott & White Institute for Rehabilitation - Lakeway…read moretoday after 13 days of hip fracture rehab. I've never encountered a more efficient, well-run facility in healthcare or any industry. The entire team was warm, caring, and deeply invested--daily huddles ensured perfect coordination, and everyone genuinely enjoyed helping patients. Mom came home stronger physically and mentally than before the injury, with renewed mobility, confidence, and even new friends among this talented, youthful staff. We feel so blessed she recovered under their loving, expert care. Thank you, BSW Rehab - Lakeway team--you're outstanding! Highly recommend.