Harmony Haus stepped in for my family in a big way - making the transition from IOP to sober home…read moreas easy as possible. The support received and the peace of mind I now have has far exceeded my expectations

Poop stained mess. Angry, selfish, lazy clients. No nature access or pool or gym or anything as…read moreadvertised.

A family member really needed help and Austin Recovery was the first place she was willing to admit…read moreherself in to. They accept insurance and offer payment plans. The Executive Director personally made time to encourage my family member and she was supported throughout her stay. The transition from residential to outpatient was immediate and she was so proud of herself when she completed. Thank you!

** Update: Son returned March 2023 * - I had to log into…read moreanother account to enter an update since my first review was lengthy . You can scroll down to see my first as well as from a Father's perspective (John Bobbitt) review. Chiming in for an update. Hensley House deserves nothing but personal testimonials for those researching for this subset population. My son was Hensley House 1 from February 2023 - November 2023 with complete growth, accountability, and great relationships within the homes. Given the disease, he relapsed and asked for Hensley House first during treatment discharge planning. Although he would be more home and family sick, he resounded the most happy sober and actively working the steps in recovery - it was at Hensley House. The stars aligned and a bed opened up for him! To think that Patrick Hensley would, not once but revisit, keep continual contact with the discharge coordinator on bed availability for this 1 young man. For the one, Patrick will reach out to tend that lost sheep. My eyes fill with tears to KNOW that Patrick is serving his calling. He sought my son as someone equipped and caring to reach his hand out to. Patrick seeks these men in turmoil, to walk with them, welcomes in love despite how they come through Hensley House doors, and tends to the illness in recovery for a sober life to celebrate thankfully. Come as you are. The Hensley House crew is family to each other and us. Now I'm referring to Patrick Hensley as his mission, but the house managers walk and live the same! The house mangers are fully supported, invested, and believe in their calling to be near auto pilot. The agreement is beyond thorough and these men are empowered in their own accountable journey. The requirements are from long standing learning and show for it! The guys are expected to do the work, but know it's to their gain! Re: the homes. We were, briefly, in 1 sober living before. It was somber and desolate feeling. I toured another, more costly than Hensley House, and it was nice/fair but not nearly as clean or "home" as any 1 of the 3 Hensley House homes. I did say "home" because it is palpable from the first step in the door. The guys have more than enough to feel home. Clean... I mean clean from a mother. Comforts all as a true home. The backyard renovations (3 yards connected) are a vision coming true. Outdoor living as anyone would love. 2 pools, a bridge over connection, basketball court, TV, grills, outdoor seating, and more. Indoor pool tables, shuffleboard, game systems, etc. Fully ready to live in besides clothing and food. The beds are comfortable and fully dressed with so many pillows. Shared refrigerator for 2 residents each. Own gym equipment. My son was in house 1 and now is in 2. All amazing and worth it. We'll drive out of town for him to be in Hensley House and the guys there. True camaraderie and transparency in working the steps. They are brothers living life in recovery. They keep each other on their phones and reach out without a hiccup. That's what my son did, called one of the guys from before when we drove up. The joy in his voice to return back home with Patrick and the guys.... priceless. Much love to Hensley House! Patrick Hensley and all his supporting network, the house mangers, and the guys there - praying for every single one of you.

My son has been at Hensley House for two months to date. I spoke to Patrick Hensley about the…read moretruths of my son's journey, from a father's standpoint, and he responded with all familiarity. We are in a club that nobody wants to be a part of, but now we are amongst peers and friends joined by our loved ones that are working on long-term recovery. At first, I had my reservations given our past with the unrelentless wrath of addiction. Speaking to my son now (since being at Hensley House), I know he is doing well and happy. Hensley House met my son right where he was at, with his own choice to continue in successful recovery. The men at the house share in brotherly love and vulnerable truths. Hensley House is not the "fixer of all," but they sure are well versed at what they know. My son struggles as the rest, but overall is thriving away from home - supported from afar. An analogy I give about Hensley House (for those who are unfamiliar with sober living), is that our son sustained an incomplete spinal cord injury with the potential to walk again. His cells, body memory, muscles, and whole body need to be retrained to learn to walk again. Patrick Hensley and the house managers run alongside as guides along the parallel bars while these men slap leg braces on their debilitated legs and work on holistic recovery. This is not your everyday sober living. Successful placement is crucial to recovery as the preliminary stages are fragile. If possible, put Hensley House in your loved one's tool belt! Patrick and the house managers quickly respond to any communication sent. I have more peace of mind while my son is at Hensley House and our family can realign ourselves. For my wife, "hard" was not the word to describe not being able to bring our son home. A struggling child/loved one not being able to come home? Yes. Not yet...and that is where Hensley House stepped in to tend to the disease of our son that has afflicted our family. As loved ones, we learned QUICKLY that we are not skilled/prepared to take on rehabilitating our son from residential treatment and years of addiction. Patrick and the men serving Hensley House journeyed these torrential waters far before themselves. They now pay forward into others struggling. My son is happy, healthy, and on his way to meeting his desire to grow as a young independent man. As a dad, thank you Hensley House.

My name is Tyler McReynolds, and I have a long history with this business, this location, and the…read morepeople who have been involved in running it - and, unlike many of the reviews, I actually went here. My brother also went here 2 years before me, he was there for 6 months. He was sober 15 years and I was in AA for 10 years consecutively. I know exactly what goes on at this place, regardless of how you guys want to dress it up over time, or slap on a new coat of paint, or LLC. I am sad to see it, but I do find it very fitting, that you all still have Steel on Steel listed on the current website, in 2025. Mark Houston was really proud of that, which I think is a fact that is worth considering, if you guys who work there now were also subjected to it. For others I will explain what Steel on Steel was. Let's say today, right now, there are 30 clients in treatment. All of those people are in a treatment cetner, because something has happened for them to be so down and out, or otherwise confused, that they have now ended up in a treatment center. Many are broken, shunned by their family, and quite simply embarrassed and unsure of how to proceed or even what is going on. Steel on Steel is picking out one of those desparate, broken clients, and forcing them to sit in the center of the room, where everyone else sits around them in a circle. So 40 people sitting in a circle, with 1 person forced out alone at the center. You need a pretty big room for this, and by the way I have photos of the room this took place in. And, I use the word forced, because many of the clients were court ordered to this treatment center, and if staff reported them as being out of line or unfit for release, they could be sent to prison. Bottom line is, no one could refuse anything. You were forced to particiate in any activity, and that most definitely included Steel on Steel. Someone says it's time for Steel on Steel, and once the stage is set - lights and all that as you guys like to say - the next step of the ritual is for the other 29 clients, and any staff members present, to come up with the most cutting remark that they can, about the person sitting in the middle of the circle, in order to completely break that person down, because that person is entitled and delusional - so say the staff. The idea of Steel on Steel is for 30 patients, who have just come off the street, to somehow fix each other with "constructive" criticism, in this way. So: the one client is forced into the center of the room, is not allowed to speak, may not cross their arms, must sit upright, and may not respond for 24 hours afterwards - this client will sit in silence, and they will make eye contact with every client, and every staff member, as they are read these shaming remarks, one by one. And that's Steel on Steel. Mark Houston's proud legacy - a group attack on someone at rock bottom. The idea is to break you, as Mark said. AA people like quotes: "Give a small boy a hammer, and he will find that everything he encounters needs pounding." And who did Mark love swinging that hammer with. But you still have it on the website, like it's some sort of refined art, to gang up and bully and shame people, who have functionally become your prisoners, are completely at your mercy. Really interesting stuff. That was the carrot Mark Houston and others loved to hold over every starving person's head: "Don't like what I say? You are here because you did XYZ, but you have the nerve to question my methods? I'm Big Time Sobriety. Better start taking notes, or you can have fun in prison when we give you a bad report" - and he used the same tactic, to convince families to keep their loved ones locked away for more time. "They aren't ready. Need a 4th month." Here's another interesting thought: every single client is initially recommended 3 months in treatment. For these 3 months, staff plays like they are thinking about each individual the whole time - but then somehow, by some miracle, every. single. client. Is recommended a 4th month, and it's the same price as the others; EXCEPT, the clients who they already know will not be able to afford a 4th month, never seem to need one. Every. Time. It's just amazing. And as any reasonable person would imagine: no one will believe a client's word over Staff, especially a client who was court ordered, which very many are. There will never be any winning for you, while in treatment, over the wise words, circular arguments, and many years of 'Sobriety' claimed by staff. I started drinking as a child at 10, then as often as possible through 12 and 13, substances later, I spent 15 years around AA, eventually staying sober for 10. I also went here. How many of you people, who leave 5 star reviews for this place, because "you've been referring people a long time", can say any of that. Where are all the 20-year sobers. In a 90-year old program. Don't kid yourselves. I will not stand to be disrespected by anyone from this place again.

I read the good and bad reviews- I stayed for 28days trauma intensive program, through BRC trauma…read moreprogram at Makana path.You will truly get in what you put into the program - that means I saw people disrespect themselves, waste money, skip modules, meetings, and say they want to continue bad actions. I used my 12 steps in all I did daily, with therapists, with counselors, with the RA's with the nurses. If you do not use the 12 steps given how do you expect the staff to treat you how you want to be treated and respect your boundaries. Actions & more actions! Faith without works is dead. 2 weeks after I graduated I was asked to be multiple peoples sponsor. I thank my boss eternally for the biggest act of self love gift of being in this intensive healing program at Makana.

My councilor, Jeff, saved my life. The others are great as…read morewell. They all take turns and teach classes for you through out the day. It's 6 hours a day of education, great food, beds are very comfortable and the property doesn't make you feel confined. You can keep your cell and laptop, just not turned on in classes. You are set up with aftercare so you have a sustainable plan moving forward along with the tools to succeed where most don't. With over 40% of our nation addicted to some sort of substance and 60% of our country prescribed an Anxiety or Depression R/X, you don't need to feel bad about getting help. Scientists have proven addiction to alcohol is a destructive disease & there is treatment that can set you up for your new life. If it was Diabetes, or Cancer, you would get help immediately. Addiction is no different and doesn't care how old you are, the color of your skin, nor does it matter if you are a Doctor or Lawyer. I am surrounded by people of all sorts and you won't want to leave after 4 weeks, the path forward is clear by then but this will be something you have to work on for the rest of your life. Best Wishes to the Staff here & for the reader, it's a small investment for your future that you can do for yourself & your family..

Everything is broken, very poor repair. Most staff are kind but the ones that are not spoil it…read more This place seriously needs work

This is just regarding Diana Schaefer. The facility has been beyond kind and helpful, and I hope to…read morefind a therapist here that fits my needs. -- Years and years ago, a therapist told me I was a whore for kissing a boy on the first date. I thought that would forever be my worst story of therapy gone wrong, of a therapist superimposing their own beliefs and issues on me. Diana hit a new record. She "fired" me as a client and pulled wildly unethical moves before doing so. I wholly believe that there is a time to part ways when therapy isn't serving the client or when a client is rejecting help from the therapist to everyone's detriment. Therapists have just as much of a right to end the relationship as clients do. The reason I'm writing this has nothing to do with the farewell and everything to do with how it was handled. I have an eating disorder. I made it clear from the start that I didn't care that she didn't specialize in them. I'd had enough therapy around eating disorders and wanted to take a new approach. I also told her in our first session that if she thought it wasn't a fit to have open communication because I would be doing so. I've played the "suffer through a relationship that isn't working" game too much at this point in therapy. We had weekly sessions for months. I thought many of them were helping. But then I told her how many calories I consumed during the week. That was undeniably the point where she flipped. We talked for a month or so more. She started talking to my dietician more. That seemed logical to me. And then she started telling my therapist I needed to go to treatment. Asking her why she hadn't suggested it or wasn't pushing it on me. (She has.) I am in no way a high risk anorexic. Perhaps treatment wouldn't hurt but my life right now prioritizes above something that isn't necessary. She pressured me and I said no, several times. And then the day came where she let me tell her about my life before interrupting and starting the conversation of removal of services provided. Like I mentioned, that alone wasn't the issue. What WAS the issue was that she had also called my dietician and tried to pressure her into leaving me. To the point of my dietician's discomfort and recognition that abandonment on that level would be detrimental and more harmful that good. (How Diana didn't see that, I don't know.) She gave me an ULTIMATUM of treatment or no therapy. She told me I COULD NOT go to therapy ANYWHERE until I dealt with my eating disorder. (And no, this wasn't just in reference to being cognitively unable to proceed with EMDR.) She wouldn't give me referrals. She made fun of the shirt I was wearing that day that said, "Mental health is health," because I wouldn't go to treatment. I was in utter shock during that last session so I didn't really have responses beyond saying no to treatment and that I understood where she was coming from. But none of those things are okay and I should have said that to her then. I regret that. Fuck that. I deserve therapy. Everyone does. She clearly spooked when eating disorder stuff came up, was not educated on it, and chose to bully and threaten me instead of just saying, "I'm not qualified in this topic and don't feel comfortable proceeding." Period. Period. Period. If you don't fit in her little box of qualifications, stay away. And if you pick up any of her own anxieties, leave. It's not worth wasting your time.

Excellent collection of mental health professionals. Depression, social anxiety, spousal abuse,…read moreobsessive procrastination, anorexia, grief, et al. They provide tools to help clients grapple with all of these issues. If I could offer more than five stars, I would attach as many as possible to this review. Outside of their counseling expertise, they have great administrative staff. Many payment options available. I needed receipts to submit last minute before my FSA money was deleted. They mailed them the day I called and I got them the very next day!!! No charge to me for the postage, which was greatly appreciated. Seriously. A lot of other offices would have been like, "You can drive over and pick them up at our front desk."

I've been a patient at roots for about a year now and have received such incredible service from…read morethe front desk staff to the physicians. They are always quick to answer questions and eager to help in any way that they can. They offer ketamine assisted therapy and psychological care. The ambiance of the office is incredibly nice as well. I refer roots to anyone I know!

This business is a terrible resource for mental health. They add stress and chaos, don't relieve…read moreit. The office administrators at this business worked in tandem with the psychiatric provider to rob me of money. They took up my time for a scheduled virtual appointment addressing billing questions, and when that was done, the provider said she wasn't available to see me, but they still charged me anyway. I'm now receiving more bills from them, for nothing! I have requested to speak with a manager several times, and the crazy rude woman in the office says she's the manager. Save your mental health and go elsewhere!

Unfortunately, we have been in a few rehab hospitals in the last 15 years. Central Texas Rehab is…read morethe best by miles. I have nothing but positive things to say about Robert (PT), Emily (ST), and Drew (OT). Drew is an angel on Earth. This woman has the most complex area of the three. She doesn't blink an eye and goes with the flow. Robert is a great physical therapist as well. He knows how to push without seeming to push. Emily is lovely. We had other therapists, and everyone was professional, but this was my father's key team. The nursing is better than most. Are they all rock stars? No, but all were above average. The food was decent for a hospital, and they actually want you to get items you like. The place is clean and has no bad smells. The cleaning crew cleans your room daily. Parking is simple and free for visitors. No crazy visitation hours. Everyone on the staff listens and makes you feel heard. No one wants to be at a rehab hospital, but this will be the only one I will go to moving forward.

short on staff some times it feels like they are just trying…read morethings if they can't get answers some of the staff have good attitudes others do not.