Setup to collect no-show fees IMO. New patient and I have have 3 appointments, 2 "no-shows"…read more They have 2 systems. One is a patient portals that you use to do medical records and account stuff, that also has links and stuff for televisits. They don't use this one for televisits, they send out an email with a link to another portal that does televisits and billing/payments. Good luck getting anywhere with their office trying to resolve this. Then on the proper tele-visit portal the Dr did not show up or respond to chat messages. I got another no-show. This is been a terrible experience from this provider. Do not recommend.

Why would anyone give this life saving healthcare group a negative review is beyond me. This is one…read moreof the best medical experiences I have ever had in my life. If you are an addict, want real help, and you have committed your self to change then CRAMAHealth will save your life and get you back on track to being you. Zero relapses, people who really care, and I am going on 3 years. Honestly anyone that gave CRAMAHealth a negative review is because they are not yet committed to change their situation and are just looking for another source of drugs. Well yes, CH is certainly not going to support that lifestyle and your unhealthy self destructive habits. If you want real help, from people who really care --- I have never had an experience better than CARMA! Change your life, if not for you, for your family, friends, children, parents, all relationships, everything. Thank you CRAMA for being amazing and a life changing and saving experience!!!' I am beyond grateful.

This clinic is run by awesome caring people who will do their absolute best to help you!read more

I went to this place for 3 years,after being prescribed lorazepam which is a benzo and is dangerous…read moreto just cold turkey from which they know;after tapering down from 140mg for over 8 months ,at moments notice when I wasn't anywhere done with tapering I get a call saying that I'm done and that I have a month to find a doctor to prescribe me my benzos and my sleep meds! The most unethical thing I've ever experienced in my life! I beg that if you are thinking of starting methadone please please do not,you will never be able to get off it cause the withdrawls are so bad and it's all about money with them so cause if that reason they will make it so very difficult for that in the end you'll end up like me back at a a whole new clinic starting over cause after 3 years of putting the poison in my body I couldn't function anymore without either this or going back to heroin which I did when they abruptly ended my treatment!!! Food for thought to all of you out there,that is if they don't delete this!

My experience began with being told by the phone intake person, I would be placed in the less…read moreintense program (aka IOP -- Intensive Outpatient Program). Billing called me, and I was told what I would be charged on my first day in the program. When I came for in person enrollment, I was told I would need to attend the more intense program (aka PHP -- Partial Hospitalization Program). I was told I would be required to attend that for 3-5 days, and then I would be moved down to IOP. When I arrived for treatment the following day, I was told I would be required to complete PHP (14 days) and then I would attend IOP. I had to get billing to call me to discuss the new rate. No one had told billing they had changed my program. Billing told me this lack of notification was a common problem. This was being done AFTER my first day of treatment and only because I reached out. On top of this, they knew I am a Mom with child in school and had a pickup schedule to deal with. They knew, in advance, I would have to miss one hour of the program a day. They also had no availability to offer me their advertised service of nuerofeedback therapy due to my schedule. I also had to miss treatment time for my personal psychologist and psychiatrist appointments because I was in treatment all of the regular times I could do those. The Meadows had me do my personal psychiatrist and psychologist appointments virtually during treatment times. If I had been in IOP, I could have attended every minute of programmed treatment, received nuerofeedback therapy, and attended my regularly scheduled appointments on my off time. However I feel, The Meadows knew this way they got payment for the entire program without actually needing to provide it. Insurance would pay as long as I was on site at least half of the day, which means, they got paid for the hour each day I couldn't attend as well as the few hours a week my outside providers offered me care while in The Meadows facility. My therapists RARELY started the day or the start after a break on time. The Clinical Director came in to speak with us to tell us to be sure to be present because they seemed to be getting more and more peer review requests from insurances lately, and he didn't know why. I can tell them why! My story should alarm any insurance company or self pay patient. The Nurse Practitioner there was not extremely helpful. She had the attitude of "I know what I'm doing. You should just trust me." I came to her one morning, as she was walking in, with a concern. My regular psychiatrist had just gone into early labor that morning, and her admin had asked me to please follow up with the NP of my program. The NP yelled at me, and walked away. I left for the day upset and working on finding another doctor to help me. The two doctors I called told me to go to an ER, but I knew it wasn't an ER situation. I just needed to be seen ASAP. After I repeatedly called the front desk, the NP called me back and told me the reason she hadn't wanted to follow up was that she had seen me the previous day. She knew I "was fine." AND, to be fair, I was "fine." She did recommend a medication change, but was argumentative about providing lab work to support the need for the medication change. She claimed the labs were not reliable, but refused to tell me why. Once I did press her, she did give me a reason and told me to research it myself. I did! AND these particular labs CAN most certainly be unreliable, but not for any of the reasons she laid out to me. I question her competency. AND her bedside manner is awful! If you are a person who is willing to "trust blindly," she will probably work for you, but I want reasons and research presented to me when "trusting" a doctor with my health. The first week in the program definitely gave me some helpful group times and gave me the accountability and safety I needed. However, as the program "dragged on," I realized between the fact that I was no longer willing to see the NP, all the "wasted" time, and the fact that because of my time schedule not lining up with the program's schedule I was not receiving all of the treatment from the PHP program, this program was not for me. I presented my safety plan as well as plans for follow up care to the treatment team. The treatment team did not feel my plan was intensive enough, so I chose to discharged myself AMA (Against Medical Advice) and follow through with my personal safety plan and follow up care. I know good mental health care is extremely hard to find in Texas. I have no outpatient programs (within the last eight years) in which to compare this, so maybe this is the best you can get? But this was not an acceptable solution for me. It kept me safe for the week I needed it! If you NEED someplace to help keep you accountable and safe, this WILL work! Be vigilant about evaluating whether The Meadows is helping or keeping you in treatment to receive payment from you and/or your insurance.

These stars are for Erie the Director of the Austin Branch and Kristy the Admissions Director…read more Thank you. You are in the business of saving lives. You saved mine. Thank you for fighting for me. Thank you for standing up for me. It healed something in me that I didn't even know was there. The most ironic part? Officially, I was never even a client of the The Meadows. I was trying to on-board and the psychiatrist who reviewed my screening declined to treat me across the board at all The Meadows facilities. Was he really trying to protect me? Was he trying to protect himself, The Meadows? I hope it was both. Only he really knows. I did not feel protected by him. It did not feel like a gentle let down. He seemed annoyed. He made a comment like of course he could decline me as a patient, like I must be stupid for not understanding that. I write this review to thank Erie and Kristy and also to warn others you may get declined for treatment if you have really bad trauma. Getting declined and rejected (that's what it is) made me want to die. Having Erie and Kristy fight for me, made me want to live. The Meadows referred me out to Menninger in Houston. Unfortunately at this time, when it comes to attachment, hospitals, IOP's, PHP's, trying to trust, I don't think I have anymore "stickiness" left in me.

I am so happy that I trusted the latest 2019-2020 reviews for this Doctor because as Michael G…read more said: "Dr. Weiss is the man!" The older reviews from 2016 seemed very outdated and in my experience, they were the complete opposite of how my time went there. Now let me tell you a little about my experience during my visit to Psychiatry Austin. As soon as I walked in, Chris at the front desk greeted me and was very helpful with getting my insurance information in order. As soon as I was done with all of my paperwork I was immediately seen by Dr. Weiss which is honestly pretty rare with the other doctors I have been too. With other doctors, I will be waiting in the waiting area for 20-30 minutes before being seen. During my appointment, Dr. Weiss knew so much about the treatment options for ADHD and he went above and beyond by making sure that I really understood every option available to me. In all of the doctors that I have seen this is by far the BEST psychiatrist that I have ever seen. With all this being said, I highly recommend Dr. Weiss especially for your treatment of ADHD. Pro Tip: The office is located at the end of the parking lot and make sure to look for the letter D.

It turns out the list of clinical psychiatrists in Austin is fairly short. I reached out to a few…read moredifferent offices in the area and Psychiatry Austin was the quickest and friendliest to respond. On my first visit it was clear that this is not some massive healthcare conglomerate with multiple levels of staff and a hustling bustling office...it's Chris the pleasant and responsive office manager and Dr. Weiss, whom I came to quickly realize is the type of person who has truly dedicated his career to improving the mental health of his patients. He explained drug interactions and potential outcomes to me better than any psychiatrist I've seen before. It's clear that he loves the science side of things just as much as the clinical conversations and is enthusiastic in educating along the way. For those that prefer a calmer office setting and more 1:1 personal interaction with staff, this is the spot.

https://www.emgaddictionservices.com…read more We called Shannon at EMG services when we were desperate to help a family member get help for addiction. She facilitated an intervention at the last hour and set up a plan when he returned home from treatment. Never in my wildest dreams did I believe we would get through to the other side of all of this pain. Everyday brings its own challenges, but now he has hope and a future in the mix. We are utterly overwhelmed with gratitude for having someone to turn to when we felt like were drowning. Call EMG and schedule an appointment today.

From the owner: We help families create a personalized plan to establish healthy boundaries between themselves and…read moretheir loved one's substance abuse. While we also provide acute care for individuals struggling with addiction, our mission is to help those who love them to restore peace in their own lives, even if the addict is not ready to find recovery in theirs.

Wouldn't suggest this treatment for my worst enemy!!! Sent me to the ICU for a week and with no…read moreconcerns at all told me it was withdrawals, it almost killed me!! Don't do it they aren't qualified, couldn't be more regretful

Approved quickly for PTSD treatment. Very much appreciated! A quick application and almost…read moreimmediate approval will assure that I'm able to get the treatment that best suits my needs!

By far the best sober living I have ever stayed in. Steven and David, the house managers are…read moreextremely supportive without being overbearing. It has just the right amount of structure and requirements while also being a relaxing and low stress environment. Jeff, the house owner is extremely knowledgeable and professional, great guy all around. I would highly recommend second chances if you have a problem staying sober and you want to get your life together.

Second Chances (Far from it). I was homeless and entered a respite situation for 30 + days. I…read moretransferred to a second unit for another 3 weeks. I was blessed with a scholarship to Second Chances Sober Living. Jeff Lewis was informed prior to me moving in I had no food and would potentially need help before I could get to a place of some income. I was greeted by the house with open arms and some people offered me food. Late at night I made a mistake I take responsibility for. I began eating a small amount of food which I planned on talking about in the house meeting. I was definitely going to replace more than I eat. I was awakened the next morning by David who runs the house. Very nice man but a little pissy giving me the news I had to move out. Not even 24 hours I was there!! I attempted to call Jeff Lewis he not only was aggressive but stated I need to get out as quickly as possible because the house is pissed. I stated no one was going to do anything to me. He insured me I need to get out very quickly because his words "if I was you I would get the fu_k out of there as quickly as possible before housemates get home. I have been sober for over 3 1/2 years before with the guidance of the 12 steps. What I learned was love, tolerance, integrity, forgiveness amongst many other quality traits. Jeff practiced non of the qualities of AA. I know what Jeff is. He is that guy that is a smooth talker and loved in meetings but inside is unmanageable. He bullied me, shamed me while I am already full of it. I was literally shaking with fear. I haven't shook in decades. I knew what was in store for me countless nights of homelessness and hopelessness. This was my one shot to get my life together. Again it is my error although it is not as I used or put anyone else in danger. He sent a group text at 7:40 in the morning stating I was eating peoples food right now, which wasn't true. I was sleeping. He did this to get the house hyped up to potentially attack me with physical violence. I later learned that his wife is on the board which oversees this home. What a conflict of interest as well as convenient. I will continue to review Jeff Lewis for the phony he is.

Absolutely the best, most decent doctor I've ever met. The counselor, Francesca, is always very…read morekind, as are the two other staff members. Some days the wait can get a little long, but in my opinion it's worth it. There have been a few changes recently that I'm not very fond of, but still I would, without a doubt, recommend him to anyone.

Redefining the essentials of a modern health care industry by removing the entirety of…read moreindustrialization risks that are concomitant to the western medical practice of "conveyer belt style patient turnover"; by facilitating the reeducation of this generation's globalized misconceptions about the iatrogenic effects and the consequential connotations of negative rhetorics that have resulted in a national stigmatization against those who suffer from the deleterious, life altering effects of prescription drug dependency; by denouncing the professional support for such diminutive perceptions of western medicine that devaluates the psychobiological factors, environmental aspects and a plethora of additional contributory attributions to the monolithic aggregations of combinations that precipitate the symptomatic floridity of illicit drug addiction; by not only recognizing the local need for, but also supplying the medical training, experience and specialty services on which the specific treatment needs of such disabling conditions is primarily focused and ultimately exceeded; by redirecting the patient-centered emphasis back onto maintaining an optimal balance between Medication Assistant Treatment programs and the implementation of critical psychotherapy counseling services for the empirically founded aspects of psychological underpinnings that inevitably cooccur at the root of any substance use disorder. Dr Ronald Only has raised his client's innate expectations for exceptional services and tangible results for the most difficult process of not only facing their demons of addiction, but pinpointing a locus cause for the behavioral propensities that likely precipitated their self-destructive tendencies and then he facilitates their own realizations that can assist with understanding their addictions. Finally, Dr. Only tailors to the individual needs of his patient's to allow them to coordinate their efforts towards finding an effective treatment plan that accommodates their own pace, ultimately allowing them to (within reason) dictate the terms of their common goal to achieve recovery while minimizing the risk of relapse. I highly recommend this physician for anyone who has faced their own struggles with prescription dependencies or illicit drug addictions and are now ready for the chance to receive quality care that can produce immediate results for symptomatic amelioration while they begin the long process of recovery. If you're sincerely ready to be free then I can guarantee that you will not be disappointed with the process of addiction treatment that Dr. Only provides. Until then, I wish you the best and hope that you can find the peace that you seek by realizing that you're not alone and help is Only a phone call away!

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.