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    The Meadows Outpatient Center

    The Meadows Outpatient Center

    2.3(3 reviews)
    4.3 miFar West/Northwest Hills

    These stars are for Erie the Director of the Austin Branch and Kristy the Admissions Director…read more Thank you. You are in the business of saving lives. You saved mine. Thank you for fighting for me. Thank you for standing up for me. It healed something in me that I didn't even know was there. The most ironic part? Officially, I was never even a client of the The Meadows. I was trying to on-board and the psychiatrist who reviewed my screening declined to treat me across the board at all The Meadows facilities. Was he really trying to protect me? Was he trying to protect himself, The Meadows? I hope it was both. Only he really knows. I did not feel protected by him. It did not feel like a gentle let down. He seemed annoyed. He made a comment like of course he could decline me as a patient, like I must be stupid for not understanding that. I write this review to thank Erie and Kristy and also to warn others you may get declined for treatment if you have really bad trauma. Getting declined and rejected (that's what it is) made me want to die. Having Erie and Kristy fight for me, made me want to live. The Meadows referred me out to Menninger in Houston. Unfortunately at this time, when it comes to attachment, hospitals, IOP's, PHP's, trying to trust, I don't think I have anymore "stickiness" left in me.

    My experience began with being told by the phone intake person, I would be placed in the less…read moreintense program (aka IOP -- Intensive Outpatient Program). Billing called me, and I was told what I would be charged on my first day in the program. When I came for in person enrollment, I was told I would need to attend the more intense program (aka PHP -- Partial Hospitalization Program). I was told I would be required to attend that for 3-5 days, and then I would be moved down to IOP. When I arrived for treatment the following day, I was told I would be required to complete PHP (14 days) and then I would attend IOP. I had to get billing to call me to discuss the new rate. No one had told billing they had changed my program. Billing told me this lack of notification was a common problem. This was being done AFTER my first day of treatment and only because I reached out. On top of this, they knew I am a Mom with child in school and had a pickup schedule to deal with. They knew, in advance, I would have to miss one hour of the program a day. They also had no availability to offer me their advertised service of nuerofeedback therapy due to my schedule. I also had to miss treatment time for my personal psychologist and psychiatrist appointments because I was in treatment all of the regular times I could do those. The Meadows had me do my personal psychiatrist and psychologist appointments virtually during treatment times. If I had been in IOP, I could have attended every minute of programmed treatment, received nuerofeedback therapy, and attended my regularly scheduled appointments on my off time. However I feel, The Meadows knew this way they got payment for the entire program without actually needing to provide it. Insurance would pay as long as I was on site at least half of the day, which means, they got paid for the hour each day I couldn't attend as well as the few hours a week my outside providers offered me care while in The Meadows facility. My therapists RARELY started the day or the start after a break on time. The Clinical Director came in to speak with us to tell us to be sure to be present because they seemed to be getting more and more peer review requests from insurances lately, and he didn't know why. I can tell them why! My story should alarm any insurance company or self pay patient. The Nurse Practitioner there was not extremely helpful. She had the attitude of "I know what I'm doing. You should just trust me." I came to her one morning, as she was walking in, with a concern. My regular psychiatrist had just gone into early labor that morning, and her admin had asked me to please follow up with the NP of my program. The NP yelled at me, and walked away. I left for the day upset and working on finding another doctor to help me. The two doctors I called told me to go to an ER, but I knew it wasn't an ER situation. I just needed to be seen ASAP. After I repeatedly called the front desk, the NP called me back and told me the reason she hadn't wanted to follow up was that she had seen me the previous day. She knew I "was fine." AND, to be fair, I was "fine." She did recommend a medication change, but was argumentative about providing lab work to support the need for the medication change. She claimed the labs were not reliable, but refused to tell me why. Once I did press her, she did give me a reason and told me to research it myself. I did! AND these particular labs CAN most certainly be unreliable, but not for any of the reasons she laid out to me. I question her competency. AND her bedside manner is awful! If you are a person who is willing to "trust blindly," she will probably work for you, but I want reasons and research presented to me when "trusting" a doctor with my health. The first week in the program definitely gave me some helpful group times and gave me the accountability and safety I needed. However, as the program "dragged on," I realized between the fact that I was no longer willing to see the NP, all the "wasted" time, and the fact that because of my time schedule not lining up with the program's schedule I was not receiving all of the treatment from the PHP program, this program was not for me. I presented my safety plan as well as plans for follow up care to the treatment team. The treatment team did not feel my plan was intensive enough, so I chose to discharged myself AMA (Against Medical Advice) and follow through with my personal safety plan and follow up care. I know good mental health care is extremely hard to find in Texas. I have no outpatient programs (within the last eight years) in which to compare this, so maybe this is the best you can get? But this was not an acceptable solution for me. It kept me safe for the week I needed it! If you NEED someplace to help keep you accountable and safe, this WILL work! Be vigilant about evaluating whether The Meadows is helping or keeping you in treatment to receive payment from you and/or your insurance.

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    The Meadows Outpatient Center
    The Meadows Outpatient Center
    The Meadows Outpatient Center

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    Leonard Weiss, M.D - Dr. Leonard Weiss of Psychiatry Austin

    Leonard Weiss, M.D

    2.9(25 reviews)
    3.7 mi

    It turns out the list of clinical psychiatrists in Austin is fairly short. I reached out to a few…read moredifferent offices in the area and Psychiatry Austin was the quickest and friendliest to respond. On my first visit it was clear that this is not some massive healthcare conglomerate with multiple levels of staff and a hustling bustling office...it's Chris the pleasant and responsive office manager and Dr. Weiss, whom I came to quickly realize is the type of person who has truly dedicated his career to improving the mental health of his patients. He explained drug interactions and potential outcomes to me better than any psychiatrist I've seen before. It's clear that he loves the science side of things just as much as the clinical conversations and is enthusiastic in educating along the way. For those that prefer a calmer office setting and more 1:1 personal interaction with staff, this is the spot.

    I am so happy that I trusted the latest 2019-2020 reviews for this Doctor because as Michael G…read more said: "Dr. Weiss is the man!" The older reviews from 2016 seemed very outdated and in my experience, they were the complete opposite of how my time went there. Now let me tell you a little about my experience during my visit to Psychiatry Austin. As soon as I walked in, Chris at the front desk greeted me and was very helpful with getting my insurance information in order. As soon as I was done with all of my paperwork I was immediately seen by Dr. Weiss which is honestly pretty rare with the other doctors I have been too. With other doctors, I will be waiting in the waiting area for 20-30 minutes before being seen. During my appointment, Dr. Weiss knew so much about the treatment options for ADHD and he went above and beyond by making sure that I really understood every option available to me. In all of the doctors that I have seen this is by far the BEST psychiatrist that I have ever seen. With all this being said, I highly recommend Dr. Weiss especially for your treatment of ADHD. Pro Tip: The office is located at the end of the parking lot and make sure to look for the letter D.

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    Leonard Weiss, M.D - Dr. Leonard Weiss of Psychiatry Austin

    Dr. Leonard Weiss of Psychiatry Austin

    Leonard Weiss, M.D - The Psychiatry Austin office

    The Psychiatry Austin office

    Leonard Weiss, M.D

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    Second Chances Recovery Homes - Austin Sober Living for Men & Women

    Second Chances Recovery Homes

    4.2(5 reviews)
    4.3 mi

    By far the best sober living I have ever stayed in. Steven and David, the house managers are…read moreextremely supportive without being overbearing. It has just the right amount of structure and requirements while also being a relaxing and low stress environment. Jeff, the house owner is extremely knowledgeable and professional, great guy all around. I would highly recommend second chances if you have a problem staying sober and you want to get your life together.

    Second Chances (Far from it). I was homeless and entered a respite situation for 30 + days. I…read moretransferred to a second unit for another 3 weeks. I was blessed with a scholarship to Second Chances Sober Living. Jeff Lewis was informed prior to me moving in I had no food and would potentially need help before I could get to a place of some income. I was greeted by the house with open arms and some people offered me food. Late at night I made a mistake I take responsibility for. I began eating a small amount of food which I planned on talking about in the house meeting. I was definitely going to replace more than I eat. I was awakened the next morning by David who runs the house. Very nice man but a little pissy giving me the news I had to move out. Not even 24 hours I was there!! I attempted to call Jeff Lewis he not only was aggressive but stated I need to get out as quickly as possible because the house is pissed. I stated no one was going to do anything to me. He insured me I need to get out very quickly because his words "if I was you I would get the fu_k out of there as quickly as possible before housemates get home. I have been sober for over 3 1/2 years before with the guidance of the 12 steps. What I learned was love, tolerance, integrity, forgiveness amongst many other quality traits. Jeff practiced non of the qualities of AA. I know what Jeff is. He is that guy that is a smooth talker and loved in meetings but inside is unmanageable. He bullied me, shamed me while I am already full of it. I was literally shaking with fear. I haven't shook in decades. I knew what was in store for me countless nights of homelessness and hopelessness. This was my one shot to get my life together. Again it is my error although it is not as I used or put anyone else in danger. He sent a group text at 7:40 in the morning stating I was eating peoples food right now, which wasn't true. I was sleeping. He did this to get the house hyped up to potentially attack me with physical violence. I later learned that his wife is on the board which oversees this home. What a conflict of interest as well as convenient. I will continue to review Jeff Lewis for the phony he is.

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    Second Chances Recovery Homes
    Second Chances Recovery Homes
    Second Chances Recovery Homes - Apply online today

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    Deep Eddy Psychotherapy - Downtown Austin - Steck office

    Deep Eddy Psychotherapy - Downtown Austin

    3.7(35 reviews)
    2.4 mi

    Working with the psychologists at Deep Eddy has helped me become happy and confident in who I am…read more For the last 7 months, I've been seeing Dr. Charlotte Howard for individual and Dr. Jev Sikes for group therapy. I'd never heard of group therapy outside of a rehab setting, but the combination of individual attention and working with others in a group has made it easier for me to recognize how my own reactions are received in others. Going to Deep Eddy feels so indulgent because I am taking the time solely for working on myself. However, the time I spend here has improved my outlook, my self image, my attitude, and every single relationship in my life. I highly recommend Charlotte or Jev (or anyone they recommend) to those who are ready to spend time and attention on themselves.

    I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

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    Deep Eddy Psychotherapy - Downtown Austin - Stassney upper entrance

    Stassney upper entrance

    Deep Eddy Psychotherapy - Downtown Austin - Westlake office

    Westlake office

    Deep Eddy Psychotherapy - Downtown Austin - Our Fall 2022 Retreat

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    Our Fall 2022 Retreat

    CARMAhealth - c_and_mh - Updated August 2026

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