Call to set up an appointment regarding a windshield repair. Talk to an amazing phone agent named…read moreSummer, who was very knowledgeable friendly and it was willing to explain things in great detail. I was able to get a quote right away and they do have financing available through affirm. I have an appointment set up for this Thursday from 8 to 3 where they will be replacing my windshield at my residence very satisfied as of so far.

Great place to get a crack repaired in your windshield! Customer service was wonderful, service was…read morequick and high quality. We are very pleased with our experience and recommend Cascade Auto Glass in Longview WA.

Had my starter go out in my older vehicle. They were so fast and very honest. I have heard about…read morethem from numerous friends and the great service they received. We have used them for tire needs as well! Definitely recommend this cute lil family owned business. Thank you again!!

Had my windshield replaced. Hundreds lower than other quotes (if they even called me back). Was…read morequoted, paid a deposit and two days later got my glass installed. The day before, they called to let me know they'd be short staffed the next day and asked if I wanted to reschedule. I did not. Arrived the next day, work was done promptly, no leaks, professional job.

I give two stars only because they do good work. I give them NO stars on their pricing. I shopped…read morethe part they replaced for $99.00 and found, online, prices ranging from $9.99 to $39.99. The high end prices came from the dealer (GM) and NAPA, both reputable suppliers. I called and asked how a $39.99 part came to $99 on my bill. The response was that shops are in the practice of adding additional markup to the parts. I questioned the almost triple the highest amount I found. \They could not say why such inflated prices were charged of did they offer and satisfaction. I was told the manager would call me to discuss but I have not heard from him. Don't get mewrong...they are very thorough and do excellent repair work. Their labor prices seem a bit high bit I understand the need to charge these prices. I just don't feel that the amount they inflated the cost of the part is fair or even good practice. I will be finding a new repair shop.

Terrible experience. My significant other was recommended to use these guys. We should have known…read morewhen some lady was rude to us on the phone. My significant other said while there, some Emilia or Emily was extremely disrespectful and rude. Stay away.

The staff is very friendly staff. I had a quick service and the price was very reasonable.read more

Took a cascade home window in that was broken. Order and installation of frame was terrific, timely…read morecompletion, and a price point slightly lower than I expected. The team was friendly and very competent.

I took my pickup truck there to have a back canopy window tinted. They got me in within a couple…read moredays and we're pretty fast doing the work. It cost a little more than I expected but they did a good job and it's always good to support local businesses.

Trenten has a fantastic work ethic! They tinted my office windows and I though they were great. He…read morethought they poorly done. So he did them again free of charge. It isn't everyone that would do that. Detail is super imported to Trenten and his team. Thank you

Longview is a bit far from where I live; however, it was worth it! I was attracted by the…read morereasonable price (half the price of one in Portland, OR!), the customer reviews, and the 17-year warranty (not sure how they track purchases because they didn't register me in the system). The installation was for the two front windows to match the manufacturer's factory-installed tinting. I was given the instructions not to roll down the windows for 3 to 5 days, which I followed. The windows look awesome! It was standard (non-ceramic) tinting film, but I believe it will last until the car is sold. I'm extremely satisfied with their service and technique!

I called around several places in town and this place was the most reasonable and were able to get…read moreme in fairly quickly. The process was quick, easy and professional. I love how my windows turned out!

Poor workmanship and business practices. Do not recommend!…read moreNy Car as returned with missing parts.

Worst customer service ever , the owner Lee Smith is the most dishonest business owner ever…read more We took our car to his shop after a hit & run Lee said it will be a couple weeks to get the work done Car sat there for two months they didn't even touch it They got paid $6k by the insurance and never did any work on the car The insurance decided to call it a (Total Loss) after the shop decided it was going to cost more money to get the work done Insurance told us they were waiting for Lee to return the money so we could get pay off A month went by Lee wasn't answering any phone calls from us or the insurance We went to the shop talked to Lee , he just kept making excuses pretending he didn't know what was going on , blaming everything on COVID We were told he was gonna talk to his son to find out what happened We were told to go back the next day to talk to them We went back the next day the shop was closed Insurance kept trying to contact them , they weren't able to get any Response from Lee We went back to the shop we finally talked to Lee & his son Lee told us to give him a week to get all the money together to give it back to us Two weeks went by never heard from him again , Insurance called us and told us they got ahold of Lee and Lee told them He was a small business owner he didn't had that kind of money so he didn't know when he was going to return it We tried calling but they blocked my girlfriends phone number so calls won't go through I called using my phone and as soon as they find out it was us they hang up At this point we were done So we have taken legal action against Lee & his business Court date next month This is not a way to thread your customers or to run a business ! Save yourself a headache and stay away from Lee and this business!