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    Ranch Wifi

    3.5 (62 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Ranch Wifi

    Internet service providers

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    Mike H.

    So here we are yet again, internet dies last night, on and off al night, causing Alexa to chat to me at 2AM, then spotty service today, now agin at about 7:45, dies. Called Tech support, on hold and waiting for a call back still, 35 minutes later, service is out. This service SUCKS... How about a credit back for all the years of poor service?

    135ms ping time to san jose! and 2mbps download/upload. Should be 15ms, and 15/5
    Walter M.

    This is 1 star service. No doubt about it. I give them 2 stars because it's the only option for me, and their folks on the ground SEEM to TRY to care... I've been a customer now for several years, and I've heard every excuse in the book from these guys. I would say that in the last 3 years, I've had at most 1 month of quality service without any issues, yet they VERY RARELY ever actually admit to anything. When you write to them with a problem, they always make you feel like you're the only one having the problem... uh huh... I came to yelp curious tonight to verify that I'm not crazy. I'm not the only one who is having constant problems. It's good to know I'm not alone. I have a 15mbps plan, and every night my speed slows down to being almost unusable. I can't even stream music, let alone video. During the day, the connection is great! But as soon as people get home and start trying to stream, the connection goes to crap. I've attached a screenshot of my speedtest tonight, which is roughly average. I just did a speedtest to San Jose, and got 135ms ping time, and 2mbps down and up. San Jose should be a 15ms ping time, not 135! 2mbps is actually pretty decent, lately it's been less than 1mbps in the evening.

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    3 months ago

    I am very pleased with our reliable they are! It took one call to customer support and they had me fixed up quickly.

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    6 months ago

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    Photo of Biff X.
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    2 years ago

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    7 months ago

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    2 years ago

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    2 years ago

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    7 years ago

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    Ranch W.

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    2 years ago

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    6 years ago

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    8 years ago

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    Ranch W.

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    6 years ago

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    James J.

    Helpful 1
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    6 years ago

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    James J.

    We’re glad you received our card! Congrats again Danielle!

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    4 years ago

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    6 years ago

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    James J.

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    7 years ago

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    James J.

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    6 years ago

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    Photo of Kat C.
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    3 years ago

    After several years of having Ranch Wi-Fi, I can say I'm a satisfied customer. So glad to have good internet in the Atascadero hills!

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    8 years ago

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    Ranch W.

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    5 years ago

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    6 years ago

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    5 years ago

    I HAVE INTERNET/wiFi, yay ranch wifi you can make dreams true;)!!! Awesome! Country,hills,lakes, sewers, your connection is HERE!!!!

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    5 years ago

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    5 years ago

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    7 years ago

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    James J.

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    6 years ago

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    James J.

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    7 years ago

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    James J.

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    6 years ago

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    7 years ago

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    James J.

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    9 years ago

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    James J.

    Helpful 2
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    7 years ago

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    James J.

    Helpful 1
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    Photo of Rae C.
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    7 years ago

    Tripled the speed provided by AT&T to my Los Osos home! Great value.

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    Rachel C.

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    7 years ago

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    James J.

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    10 years ago

    Helpful 4
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    11 years ago

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    7 years ago

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    James J.

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    6 years ago

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    10 years ago

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    James J.

    Helpful 4
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    8 years ago

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    Ranch W.

    Helpful 1
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    7 years ago

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    James J.

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    5 years ago

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    Page 1 of 2

    Ask the Community - Ranch Wifi

    Review Highlights - Ranch Wifi

    I recently had an issue with my internet service with ranch Wi-Fi and it was handled promptly and to my satisfaction.

    Mentioned in 3 reviews

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    TCSN

    TCSN

    (21 reviews)

    After calling and canceling my account with TCSN TWO DAYS AGO, they had the nerve to charge my…read morecredit card for March--I canceled on February 2, and they told me the would not refund payment for February because I needed to give them 30-day notice to cancel my account...and my service is broken down for about the TENTH TIME IN THE LAST TWELVE MONTHS. They refused to credit me for February, even though my service wasn't working AND THE TECHNICIAN NEVER SHOWED UP. Notice they have not received a good review in over a year! If you use this service, you can expect to be charged two months before your service, like being charged on February 5 for March service, even if you have canceled the account. Don't expect a response if you have a problem, I was told two days ago that the owner was going to call me. The woman who answers the phone just tells you "I just answer the phone," so don't expect help from her. I will also be contacting the Better Business Bureau and file a suit with Small Claims Court if I do not get satisfaction by Monday, February 8, 2021.

    We were longtime TCSN customers. My folks used them all the way back in the late 90's. When I moved…read moreback to the area 5 years ago, I was happy to see that they were still in business (and pretty much my only internet option, besides expensive satellite internet providers). What a total mess this turned into. The place is disorganized and a total joke. Their business hours are hit and miss. Their billing and A/R is so disorganized I have no idea how they stay in business. Our internet was shut off TWICE for lack of payment, however I had PAGES of email communication with them literally begging them to charge my credit card on file (and when I pointed this fact out to Mike (?) over the phone, his smug attitude quickly diminished). I've never seen a business run this way. Long story short, we switched to Ranch. Best decision ever.

    Surfnet Communications

    Surfnet Communications

    (22 reviews)

    I have had every satellite service in our area. They are all the same and all have data limits that…read moreare expensive and run out in a few days of the new billing cycle. It's been almost 12 years and I finally have internet worth paying for. I felt hopeless with no other options until I heard of the WiFi services. After contacting all the WiFi services I had heard of I was still feeling hopeless. The only way to get service to my home would cost a ton of money up front. I mean $1000 plus just to get signal. I was referred by a friend to Surfnet. A company I had never called because I didn't know they existed. Sure enough they could get clear line of sight to their towers and now I have an amazing internet service and it was $179 for the install and equipment I needed. And $79 a month for service. I can stream and all that with no worries. Thank you Surfnet. Installation looks clean and neat and the guys were polite and friendly. No more big satellite dish that cost way to much and really just sucked. My kids can game. We can stream movies. And we don't have to monitor every thing we do because we have unlimited data.

    I'd give 0 stars if I could. Surfnet Internet- avoid them like the plague…read more Completely dissatisfied with surfnet internet. The worst customer service I have ever dealt with, and the second worst (after Hughes net) internet service provider for areas outside of cable service (spectrum). If you want reliable fast internet service for rural and semi-rural areas, try starlink or ranch wifi instead. Surfnet is horrible! And dishonest! After years of poor service and frequent service interruptions, I made the switch to starlink as soon as it was available. I've been trying to get an accurate final bill from Surfnet for over three months, with no luck. They just keep trying to bill me for $529 literally every two days (at 12:01 am) when all I owe is $140. I am not getting a correct final bill or even a call back or email despite dozens of attempts. It's beyond the pale. Run, don't walk away from them. It's only a matter of time before they fold and go bankrupt.

    Charter Communications

    Charter Communications

    (6 reviews)

    How many ways can I say how much I hate charter? From their disgusting price games, to their…read moredishonest promotions, they take advantage of customers who have no other options. I was a customer for 25 years of uninterrupted service when my Autopay got disconnected by accident. By the time I figured it out, they had disconnected us. I called to restart, but because I hadn't been away from their service for 31 days, they refuse to give me the rate anyone else pays when they restart services. Instead of $89.99, which is already a rip off for 100mbps service, they said it would be $129.99 per month and I would not be eligible for any promotions unless I wait 31 days. Then I would be considered a "new customer". So let me get this right. A customer who paid on time for 25 years is forced to pay the highest rate possible, while only new customers get a deal. This is what happens when monopoly corporations take over a market. Since there are no other options in SLO, we are stuck with the worst service and business practices ever. This is not how normal businesses do business, but because they have bought their way into a market, with no competition, they can be as dishonest as they want to be. Just wait. The day is coming where there will be internet service at a good price everywhere. When that happens, we will remember the charter name and never again buy from them. Ever.

    The new location 481 Madonna rd ! Does not have a outside drop box! I work with the elderly who…read morealways pay their bills on time. This company only gives you a week to mail or drop off you're check and now since they moved has no drop off box. The whole point of a drop of box is for after hours and drive by if your handicap. Discrimination! I had to go inside where they have a huge computer type drop off box that you have to follow several steps to insert your payment! It did not work! Their new location is fancy and comes at the same time that they raised prices with out a good reason! They did tell me that their is a 10 day grace period on paying their bills which has not made my elderly clients feel any better at their lack of ha bing a drop box or setting up their billing cycle (mail it earlier) to accommodate those that wish to pay by mail! That is a form of discrimination!

    Ranch Wifi - isps - Updated May 2026

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