Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

John came out to install my new Starlink internet service. He was polite, professional, and…read moreefficient. I highly recommend his service!

I have used John Whitford Communication to install my Starlink system some years ago so when the…read moresystem had issues John responded to my inquiry quickly and sent a technician to help me resolve the issue. When the technician had difficulty resolving my issue John responded and resolved it within an hour.

Brandon installed our TV mount back in 2019 and it was prompt and easy service. I never thought…read moreabout it again until last week when a very drunk party guest fell down three times at our house last week. Two of those times he clutched onto our flat screen TV for dear life before hitting our laminate floors. Despite holding the weight of a full grown man twice, the only visable trace on our TV is some finger prints. Good job, Brandon.

I had an unpleasant experience with this company. After paying a large sum upfront and failing to…read moreget the owner to show up to scheduled appointments, 3 weeks went by without any communication from the company despite several attempts on my part. After threatening legal action, I finally heard from the owner. I ended up settling with him - I received the equipment I purchased and decided to have someone else install it.

I am building a new home in Lompoc and was referred to Jerome by our electrician. He has set up my…read moreman cave garage with 7 speakers and a TV; the living room with a surround sound system and our bedroom with a smaller surround set up. He's bringing in the Internet (Exede) and Direct TV because we are miles from any other hook up. Jerome does nice clean work and doesn't charge nearly what he could! I'm happy with all his work to date. He made our dream home rock!

Jerome is punctual and professional. He is honest, knowledgeable and does great work. I will always…read moreuse him for home entertainment needs.

I always have my TV's professionally calibrated. Recently I upgraded to an 82" Samsung 4k QLED TV…read more Unfortunately I was not very familiar with HDR (High Dynamic Range). The resolution difference between 1080p and 4k is not that great but seeing a movie in HDR can be quite dramatic. I bought the TV from Best Buy and paid for a calibration from them. Well the guy that came out to do the calibration was able to calibrate the TV in SDR but could not get the TV to switch over to HDR to calibrate that color gamut. So basically I paid for half a calibration. I decided to go to a professional calibrator. The 2 businesses that I spoke with were Busch Home Theater and Beeswing. Both businesses were not very familiar with the newer Samsung TV's and said that they needed to do a little research before agreeing to work on my TV. Robert Busch called me back and basically told me that we was unsure if an Autocal with the Calman software he uses would work with my TV. More alarming he said that there was a chance that it could end up bricking my TV and he would not be responsible. Steve at Beeswing called me shortly after and said that after doing his research he was pretty sure he could do the calibration. So needless to say I decided to go with Scott. I made an appointment for a Saturday and Scott arrived right on time. He brought in his equipment, (even took off his shoes which I appreciated since we have cream colored carpet) and got right to work. He spent about 3 or 4 hours doing the SDR and HDR calibrations. Right away I could tell that his SDR calibration was better than the one from Best Buy. Unfortunately for some reason my TV was acting up and was not switching over to the HDR color gamut for us to do a visual appraisal of the HDR calibration. We tried swapping out cables, connecting my 4k players directly to the TV and it seemed like the culprit was my Emotiva XMC-1 processor. Luckily later that afternoon everything went back to normal and my TV displayed HDR correctly in my system. Guess everything just needed to power cycle a few times to re-establish their connections. Oh the joys of HDMI protocols. The only reason I did not give Scott a 5-star rating is because I feel his prices are a bit high. The price he quoted me for the calibration was $550 which was already very expensive to me. But because Scott spent about an hour trying to help me troubleshoot the HDR display problem he ended up charging $600. I realize that this ended up taking up more of his time than originally budgeted for and I appreciate his willingness to help but $550 was already quite a bit more than I wanted to spend on a calibration. I felt that I was paying for a service not necessarily for something that was billed by the hour. But I certainly can't argue with the results. I've watched a few 4k Blu-rays since the calibration and HDR looks absolutely spectacular. Makes me want to re-watch all of my 4k movies. Scott is very nice, super professional and definitely very good at his job.

We've used Beeswing for multiple jobs over the years in multiple situtations, business and home…read moresetups. Audio and video. Their equipment knowledge is excellent. Their service is impeccable. And they have good follow up. They remain my first go-to for any audio or video issues. Especially major installs.

Quality of service 10 Personality 10…read moreResponse 10 Highly recommend his services. Pricing was amazing and was quick to respond

Roman and team did an amazing job rewiring and setting up such a small space for a great visual and…read moreauditory experience. Thank you :) *Highly Recommended

Very good professional installation. The review mirror area…read morelooks very nice and tidy with the wiring. Thank you guys. Great job. Let's do it again!!

Solid team, definitely will trust them to do another install. The sales rep took his time…read morewalkthrough a bunch of different options and never once pressured for any kind of an upsell.

Really one of the worst audio shops I've ever done business with. Left me holding the bag on a…read morespeaker they packed and shipped but was damaged in shipping. They ignored my requests for a refund or assistance with a FedEx claim. Basically blew me off and cost me hundreds. Avoid these guys like the plague.

I've been going into Audio Ecstacy for over 20 years to listen to audio demos and drool over cool…read moregear. I started going in there in the early 1990's when I was in grade school. Even as a young teenager with no ability to buy anything everybody was super cool and nobody ever rushed us out of the shop. I hadn't gone in to the shop in several years but I finally returned recently to purchase a new AV receiver. I wasn't sure what I was looking for but Mike was willing to spend a LOT of time talking to me about my needs and many other fun topics. We hit it off quite well. He made me a hell of a deal on a new Yamaha receiver to replace my old outdated unit and I am listening to it as I write this review. It sounds amazing. Most of the "mom and pop" shops have disappeared as Best Buy and the other big box stores have shown up in our small town. I can tell you Mike will not only match their prices but he will absolutely blow away their service. He even has brands the box stores could never get their hands on! I encourage anybody who wants to see some cool vintage, modern or rare gear to swing in and spend some time. Thanks Mike!

My daughter had dropped my spare phone that I sometimes let her play games on and needed a…read morereplacement screen. I bought the replacement screen and frame expecting to do it myself like I have for other devices, however this one looked to be much harder. I came to David to see if he would take it on and he said yes once we had confirmed the part matched. Ran into a slight issue with one of the other parts and he was quick to call me and order a replacement. Friendly service, great communication and a nice quick turnaround.

I called during the later part of the day hoping for a quick consultation. David (the owner) was…read moreawesome and helpful! Saw me right away and saw I had done everything right-I had just downloaded the wrong file! I needed a jpeg and had downloaded a different file. We went back to the original file, downloaded that and it's working great! I will be back and I was so at ease with him! No rolling if the eyes! That you all!!