Highly recommend. We had new equipment installed. Technician was knowledgeable and friendly…read more Arrived on time and completed the job in a timely manner.

They did a marvelous job - great attention to detail and to our preferences. They were here on…read moretime, worked tirelessly and didn't leave until we were comfortable with how the equipment was installed and knew how to operate it easily. Thank you

The technicians came and plugged all the right buttons I'm really appreciative of them. Their shoes…read morewere tied. Their shirts were tucked

Zero stars if I could... currently a client and can never seem to get a hold of anyone. I'm having…read morean issue with the systems installed (again) and I've called 5 times today hoping someone would answer... I can't even leave a message because the mailbox is full!? STAY AWAY FROM THIS COMPANY -if you value your time!

Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

Brandon installed our TV mount back in 2019 and it was prompt and easy service. I never thought…read moreabout it again until last week when a very drunk party guest fell down three times at our house last week. Two of those times he clutched onto our flat screen TV for dear life before hitting our laminate floors. Despite holding the weight of a full grown man twice, the only visable trace on our TV is some finger prints. Good job, Brandon.

I had an unpleasant experience with this company. After paying a large sum upfront and failing to…read moreget the owner to show up to scheduled appointments, 3 weeks went by without any communication from the company despite several attempts on my part. After threatening legal action, I finally heard from the owner. I ended up settling with him - I received the equipment I purchased and decided to have someone else install it.

REPOSTING DUE TO BUSINESS OWNER HIDING REVIEW! (That Should…read moretell you the Full Story!) Think twice before hiring this Company to do any work at your home or place of business. The Owner is in debt up to his eyeballs. He does not pay his own bills. They rented a home from us and lied about being under the Executive-Order-N-33-20-COVID-19. All the while working through the mandated "Shelter in Place" just so he didn't have to pay us rent. He still owes us over $4500.00  in back rent. This is our small business. We are not in the business of real estate to pay to house any family. The family left our house in ruins. Dogs and (Cats.. which they never disclosed to us) chewed the drip system, and urinated all over the interior carpets of the house. We have since had to replace all the flooring. If the owner of this business conducts himself in that manner, what type of businessman is he? What will he do in your home? He has so many aliases and different business in the years. I don't know how he keeps up with it all. The wife bounced checks all over Atascadero when hiring cleaning personnel. If you need any more information on this modern day "Bonnie and Clyde", please feel free to contact me. See pictures attached.

We had a horrible experience with Mark when he installed our automated window shades last year…read more There's been problem after problem after problem. It's been a nightmare for us. Luckily we found another company that specializes in window shades to come in and fix everything for us. Mark, you are threatening legal action because of my 100% truthful and accurate Yelp review? We had a very negative experience using your company. So we are entitled to leave a Yelp review like this. If you'd prefer, I can remove this review and just post photos of the very sloppy work that you charged us $50,000 for.

My desktop computer died two weeks ago. She was getting old. I think it was 1917 (woops! 2017; I'm…read moregetting old.) when I purchased her and some of her parts were failing. I sat down at the computer, pushed the power button and nothing happened. I mean NOTHING happened! So I went to Cal Tech to let "tech support" look at it. (my grandson is no longer available.) Mason advised I just replace my tower, so I took myself and my credit card to Best Buy where I purchased a lenovo computer CPU that looks like a tiny spaceship. I took the new "little guy" and the tower of the old computer back to Cal Tech. Mason efficiently moved my data to the "little guy", and did so at a reasonable price. I have since then dealt with Ethan, Matt, and Brent, the owner, who answered the phone on a Saturday! All of them have been considerate and clear in their explanations. I have felt respected and welcomed...the kind of business interaction I had when I moved here in 1979. Thank you guys! Charlene

Helped me out with my laptop that wasn't turning on. Fast and reliable so I totally recommend!!read more

The owner is a real stand up guy. If a problem arises he tackles it head on with heart. He is…read morededicated, caring, and committed to his business and it shows! Thankful for his consideration and kindness. Definately give this company a try!

Chris was professional, thorough, and incredibly helpful. They took the time to clearly explain…read morewhat was going on, answered all of my questions, and provided a quick and effective fix. I really appreciated the clear communication and efficient service. Also Bruce made the appointment process seamless and very friendly! Highly recommended!

Awesome service! Quick and very polite…read more. This guy knows what the heck he's doing with computers. I built a gaming pc and once I booted it, I didn't have any input on my monitor/mouse.. after looking online for hours for a solution and trying to do it myself, I decided to call this number and see if I could get help. A guy named chad came out very quick(1 hour) and in 30 minutes he had my computer running like a charm! It's 2 weeks later. Still running great so I decided to leave this nice review! TLDR: if you need computer help and wanna save yourself the stress and time, call this number!

My daughter had dropped my spare phone that I sometimes let her play games on and needed a…read morereplacement screen. I bought the replacement screen and frame expecting to do it myself like I have for other devices, however this one looked to be much harder. I came to David to see if he would take it on and he said yes once we had confirmed the part matched. Ran into a slight issue with one of the other parts and he was quick to call me and order a replacement. Friendly service, great communication and a nice quick turnaround.