This is a really top notch self storage facility. It is clean convient hours for access and…read morecustomer care is 5 star. Ty is such a great guy and always willing to help out. If your looking for a place that is clean, secure and great customer service then this is definitely the place

Ty is very friendly and helpful, plenty of room to get the big moving trucks in to your space with…read morea spotter (Ty). No problems with water running into my shed, no security issues, great peace of mind and easy access while I was waiting for my house to be built.

I'm writing this review out of gratitude for Trish at A Storage House for making our rocky,…read moreunpredictable transition into our new house less painful. When we sold our House in Everett, and got an offer accepted in Newport, we had to find a way to get all of our belongings out of the house, over the cascades to the eastern end of the state and into storage while we waited in temporary housing. I called A Storage House for the storage part, but right away Trish understood that I really needed a holistic solution. She got us hooked up with a Penske 26 foot box truck. Renting one in Western WA would have cost nearly 5000 dollars, so she suggested I go to Spokane Valley, pick the truck up and drive it back to load up our things. The total cost for that was only $900. She provisioned two units for us to make sure we had enough space but offered to refund one if we didn't need both (we did lol). We had three vehicles and could only park two of them in our temporary housing complex, so Trish hooked us up with a parking spot at a great price as well. When our close date was pushed back due to a late appraisal, she even let us leave the cars for half the month and didn't charge us the full rate. Besides saving us a ridiculous amount of money, and giving us peace of mind during a difficult time, Trish was really nice to our family, especially our two year old daughter. She actually cared about our whole situation and tried hard to find solutions for us rather than just "checking boxes" and charging us whatever we were willing to pay. Some nice amenities: The storage units have cameras on them 24/7 so we could feel secure knowing that all of our worldly possessions were secure. There is a cool text to open feature on the gate, so I didn't have to get out of the car to type a code. And Trish answered the phone every time I called which in my experience is rare. Overall 5 stars 100% for A storage house and Trish. They were without a doubt the smoothest part of our move.

We had great customer service while renting multiple Penske trucks from this business. The woman…read morewho helped us did all she could to find discounts for us and made sure we were set when moving day came. Highly recommend.

Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

Storage Solutions has been great! The store team has been kind and friendly. The unit was clean…read morewhen I got it. It feels very secure. I am very happy with my choice. Great job Storage Solutions.

I have had my storage unit for six months. I was just informed my rental rate…read more will go up 30%! That is too much! I have never heard of an increase of that proportion on anything. I am very dissatisfied.

No problems at all with our unit or access. The office staff has always been pleasant and…read morecourteous. Having our "stuff" stored in a safe, accessible unit is one less thing to cause concern. Thank you South Hill Mini Storage.

They lie and do not want to help resolve an issue that they created. Hate hate hate this place. I…read morecan not wait to get my things out of here. And they do not give you the $10 credit that they promise to give you for writing a review. I have completed 4 and still have got nothing not even an acknowledgement of it being completed. So BEWARE of smiling faces, especially when they are "going over the details" because they are just a diversion to get you to sign an agreement that is full of crazy charges for every little thing and numerous fees that can be applied to your account. And make sure to read all of it because if you just answer a question based off of them reading it to you then you are the one who will be deemed as "falsifying" answers in the contract. Absolute criminal practices.

I was in need of a storage unit in Hayden and these guys rock!! Tom at the front counter was so…read moreeasy and accommodating for us. Set up auto pay and always easy to reach on the phone. I highly recommend to anyone needing a storage space.

Signing up and getting the unit was easy. Seems like a good safe facility. We'll see over the long…read morehall but I feel good about it.

Amazing service by caring and responsible people. I stored my HHG goods here when i moved cross…read morecountry in winter 2023. I was so please that Katy and staff were able to help me make plans with the moving company when i purchased a new home and was ready to have my HHG shipped. Katy and staff and were willing to take items I no longer needed and donate them . So hard to find trustworthy people who keep their word and go the extra mile. No bad experiences here!

It's amazing Buxbear Storage in Hayden has NO issue in taking almost 400$ a month on rental of two…read morestorage units. But when u are owed a credit of 84.99$ i was told the management wasn't sure how to credit your Credit card. Now lo and behold was told the Owner dosent to overpayment/ credit back to the renter. Well it's a good thing I have a receipt from Buxbear showing I have the overpayment / credit due. Not happy with Buxbear or the owner at this point.

Great storage facility & best prices in town. We found the manager to be very helpful.read more