Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

Doug is a great guy, he runs the business very straight forward. I would highly recommend this…read moreplace. It's clean, safe and no gimmicks.

He was very flexible and accommodating when I showed up a bit after hours, he cut running his…read moreerrands short, to allow me to get into my unit, what a blessing that was

Honestly, amazing service from the young gentleman over the phone. I was looking for storage and…read morethey're all full in this area. They happened to have two left at river rock and the guy over the phone helped me out to do it online, called back to give me the info on my code and where my storage was located. Amazing customer service and great rates.

I'm really surprised by the positive reviews. While I rented a unit from them for several months,…read moreit was broken into not once, but twice. Both times surprisingly the camera was not pointed at my unit. I suspect the manager was in on it, and I don't know if she works there anymore. It wasn't just my unit that was broken into, it was many. One man had just moved here from Arizona and he had over 20 thousand dollars worth of firearms and safes stolen. Do not give these criminals your business.

Great service, clean storage unit, lighting inside, easy access, and very affordably priced. The…read moremanagement was friendly and very kind to us. We were so grateful to have this unit near our apartments until we bought a house. I would highly recommend this Storage Center as it has easy access and is close to town.

Nice facilities as it's new. Mostly automated in terms of picking a unit etc. The down side is…read morebecause there is nobody at the office to manage the units in person, the doors are always frozen closed after a snow storm. The snow is plowed between the units but the snow is then pushed up against all the sliding unit doors. This freezes which makes it impossible to lift the door open. They should either make sure the snow clearing company clears the snow in front of each unit or the manager of the site should do this. I have been locked out twice already and unable to access my stuff.

Unless you want your stuff damaged because of completely incompetent and useless management, I…read morewould not recommend using this place. It would be better served as a parking lot than a "storage" facility.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.

Excellent customer service and indoor storage unit. I would highly recommend their storage unit.read more

It's amazing Buxbear Storage in Hayden has NO issue in taking almost 400$ a month on rental of two…read morestorage units. But when u are owed a credit of 84.99$ i was told the management wasn't sure how to credit your Credit card. Now lo and behold was told the Owner dosent to overpayment/ credit back to the renter. Well it's a good thing I have a receipt from Buxbear showing I have the overpayment / credit due. Not happy with Buxbear or the owner at this point.

Signing up and getting the unit was easy. Seems like a good safe facility. We'll see over the long…read morehall but I feel good about it.

I was in need of a storage unit in Hayden and these guys rock!! Tom at the front counter was so…read moreeasy and accommodating for us. Set up auto pay and always easy to reach on the phone. I highly recommend to anyone needing a storage space.