He was very flexible and accommodating when I showed up a bit after hours, he cut running his…read moreerrands short, to allow me to get into my unit, what a blessing that was

Honestly, amazing service from the young gentleman over the phone. I was looking for storage and…read morethey're all full in this area. They happened to have two left at river rock and the guy over the phone helped me out to do it online, called back to give me the info on my code and where my storage was located. Amazing customer service and great rates.

Ashley in the office is sweet and helpful…read more This storage unit gets 1 star because of their corporate greed. They slip in a clause that says they will raise your rent after 3 months. I've been in my unit for 2 months and just received a notice of a 33% increase for the 3rd month. I understand a small raise but this raise is ridiculous! I guess they would rather have empty storage units instead of happy customers that pay rent on time! Very unfortunate!

Renters beware. After a few months you'll get a 20% increase after 'routine price adjustments'. The…read morewebsite prices are promo prices. Initially paid $144 for my unit, now I'm paying $164 and got another 'adjustment' for $172. Go somewhere else who is upfront about their rates.

I had an excellent experience with this company. The…read morefacility was extremely clean their process Was quick and easy. Mike, Justin and Savannah Always took the time to check inn with me and my Experience. I'm very appreciative of the hefty security system they had and how well they monitored everything . I highly recommend them and the services they provide.

We have been renting from Bay Street for 4 years and have never had a problem. In fact, when we…read morewere looking for a larger unit, Savannah called me and let me know when one came available. Great place run by great people!

This is a really top notch self storage facility. It is clean convient hours for access and…read morecustomer care is 5 star. Ty is such a great guy and always willing to help out. If your looking for a place that is clean, secure and great customer service then this is definitely the place

Ty is very friendly and helpful, plenty of room to get the big moving trucks in to your space with…read morea spotter (Ty). No problems with water running into my shed, no security issues, great peace of mind and easy access while I was waiting for my house to be built.

I'm really surprised by the positive reviews. While I rented a unit from them for several months,…read moreit was broken into not once, but twice. Both times surprisingly the camera was not pointed at my unit. I suspect the manager was in on it, and I don't know if she works there anymore. It wasn't just my unit that was broken into, it was many. One man had just moved here from Arizona and he had over 20 thousand dollars worth of firearms and safes stolen. Do not give these criminals your business.

Great service, clean storage unit, lighting inside, easy access, and very affordably priced. The…read moremanagement was friendly and very kind to us. We were so grateful to have this unit near our apartments until we bought a house. I would highly recommend this Storage Center as it has easy access and is close to town.