Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

As the building manager of a 25-unit condominium building, I…read morehighly recommend this company--particularly to other building managers and property professionals. Their combination of technical expertise and customer-focused service is exceptional; | doubt you could find a more qualified or responsive team. From start to finish, their professionalism, punctuality, and attention to detail were evident. They arrived precisely as scheduled and took the time to consult with us on optimal camera placement before completing a flawless installation of our new security camera system. The resulting video quality is exceptionally clear and sharp, exceeding our expectations. The entire experience was five-star in every respect. The only suggestion I would offer is to review your Wi-Fi upload capacity with them in advance to ensure the best system performance.

The entire staff was incredibly friendly and professional. I scheduled a live scan appointment with…read moreJames, and he was so helpful letting me know what all I needed to bring. I've had to go twice now (for two different license) and Lacreea (who did the actual Livescan) was so kind, QUICK & professional each time. 10/10 would recommend, every time

I have not used this coming for security services and based on how I witnessed one of the employees…read moreact today I would NEVER use them! I live in San Jose and was driving on the 880 freeway and witnessed the driver of the security vehicle get into a road rage incident with a civilian in another vehicle. The driver was sticking his head out of the window screaming GO at the civilian. He then began to drive erratically swerving in and out of lanes almost causing multiple accidents. The security driver then pulled off to the shoulder cutting of the civilian forcing him to come to a stop on the shoulder of the freeway. The security driver got out of his car and began approaching the civilian driver. He was yelling and screaming and throwing his arms wildly in the air! I believed I was going to witness a fight on the side of the roadway. The civilian driver looked very scared and frantically but his car in reverse and was able to get out of there before the security driver approached his vehicle. Very traumatic for me to witness on my morning commute. When I called the security office to report what I witnessed the gentleman who answered the phone said he immediately knew which driver I was talking about and said the situation will be taken care of. Scary to think someone who is supposed to serve and protect is starting road rage fights on the freeway. Think twice before using this company for service.

I walked into the art store in San Francisco, and they had a professional guard there at the door…read morevery vigilant. I felt very protected while I did my shopping specially, in the area we were visiting in San Francisco a lot of crime on the streets and drugs, but that area that the mint security guard was protecting was the safest I felt that whole day. I appreciate their company and I appreciate their hard work. Thank you meant Security for making me feel safe.

I needed someone to watch over our storage facility for few hours. I have never hired a security…read moreguard before so I was really nervous about the whole process plus it was such a short notice so I wasn't really sure what to expect. I saw Mint Security on Yelp and I thought to give them a try based on good reviews and they did not disappoint! Johnny is very responsive and easy to work with. The lady guard, Liz, she was extremely on top of her job. When we got back from our event, she gave me a thorough report of what happened the entire time that we are gone. She was attentive, proactive and very professional. Highly recommend this company!

My husband, daughter, mom and I were looking around at local venues for our daughter's event. We…read moremet Carl at a venue we ended up not choosing, but as soon as we met Carl we knew that he would be our guy for our daughter's event no matter where we decided to host it. After confirming the location we reached out to Carl immediately to confirm he would travel to the venues locations and without any hesitation Carl said he would be available. We booked Carl over a year out to insure we were on his schedule! Carl was great to communicate with months, weeks and days up until our daughter's event! I am an advanced planner and did not want to chance missing out working with Carl! Carl arrived early looking extremely professional and stayed until the very end! We enjoyed his company and could not thank him enough! Easy payment too...Venmo is our friend! Love how easy it was to work with Carl & we will definitely refer him to anyone that is in need of private security!

I was moving out after uncomfortable dealings with my landlord. I had Carl come out to witness my…read moremove and he was wonderful. He even assisted me with carrying my items. Carl is a pleasant professional, providing me with security and peace of mind. Carl is also knowledgeable on tenant's rights and is willing to provide testimony in legal disputes. I am well pleased with his services.

What i love about this company is their response time and willingness to hear the issues my family…read morewas experiencing. We are currently in an apartment where the neighbors above us are unusually loud and causes noise disturbance every day and nice since September. Security Agency always sent professional security guys to help solve the problem. This company is great! They are very much into customer service.

I had a Surprise Birthday Party for my wife recently and needed security for the event since…read morealcohol was being served. Armaun was great to work with and provided an excellent security guard for my event. This security firm is professional, friendly, knowledgeable and reliable. Everything you want when you need security. I highly recommend them and will certainly use them for future events. Fair pricing, a great value for excellent service.

Despite the glowing reviews on here, we received poor service. Our security showed up 1.5 hours…read morelate and we called the office several times. They were rude and told us to wait. Once security arrived he was not in any type of uniform. Unprofessional, lazy, not worth the $50 per hour payment. Never using them again.

I saw the article on techcrunch a few weeks ago, and recently I was at a bar that had a Bannerman…read more Let me tell you, this man-beast brought new meaning to "Do you even Lift?" I was pretty impressed by his stature. He was also nice to me after I complemented his Trex Traps. Pretty cool service, the guards seem better than usual run of the mill scrubs that most places hire. I also love the idea of being able to order security guards with my phone.. much easier than trying to find/hire/vet a security company(which I've had to do in the past for events I've thrown, it's such a pain).

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.