We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

Had green homes HVAC come in to look at our AC which according to another technician had a coil…read morethat needed to be replaced or the unit to be replaced. Green Homes tech looked into the problem and determined the actual cause, which wasn't what was told to us initially by another tech. All in all, the repair was done at a reasonable price and the tech was courteous and spent time explaining the problem. Highly recommend!

I would never use this company again. They did a good job the first time when I used them through…read moremy home warranty. I requested my yearly maintenance and a guy came and was in and out within a few minutes. He also recommended a capacitor and coil cleaning. I'm not understanding why he didn't do the coil cleaning while at my house. I feel like I flushed 120.00 down the drain because I called for maintenance. That same night my AC stop working and I didn't understand because it was working just fine before that. I requested that he come back to see if something was knocked out of place by mistake. He came back the next day and changed the capacitor, which I didn't agree to do. I told him to give a chance to get my warranty company on the phone. Their hold times were long because of the pandemic. I was at work, so it was hard for me to get someone on the line. I had spoke with the manager and let him know I would call the warranty company again once I got off work. Once I got off work I found out that the technician had took the capacitor back off. My house was 86 degrees when I got home and my kids and elderly mom was there. I was so upset because if I paid the first day, why wouldn't I pay the next day. I just wanted the opportunity to use the warranrt that I pay for if the services qualified. It was night so we had to sleep in the heat and all the stores closed early, so I couldn't purchase a fan. Needless to say the next day another AC company came and I had to pay for maintenance again and my warranty fee. This was the worst experience I have had with a service company.

To my opinion and with my experience this company run their business in un ethical way and I was…read moresurprised as client to find out that they producing invoice without legal business name license number and business address it and on that I was asked to pay $80 but when I requested an invoice with all business legal information I was told the new invoice will be more since its formal legal Invoice and the amount will be $110 since now I they have to report and pay tax. Also I was quoted for replacement of 40gal water heater $1200 (LABOR ONLY) and when I didn't reply the Technician price dropped to $700 and when I replied this is expensive I was asked by the Technician "how much you want to pay" by that time the job was done by someone else for $400 ONLY . I'm adding photo copies of all and will follow with complaint to the authorities. Please be aware and make sure you ask for legal invoice and receipt since the "others" are NOT leagal.

Manuel is the AC tech we all want to have. Fast, reliable, honest, and a very nice guy! We had a…read morelengthy discussion about what tonnage I needed for my house and he was certainly knowledgeable, making my decision a very easy one. He replaced my whole system in one day. All very organized, and left my house exactly as he found it. The price he quoted was very good and was exactly what I paid, no surprises. I recommend him without reservations!

While Yelp is no Angie's List, I'd like to boost the service provider category of reviews. Given…read morethat this is Houston, central air conditioning is akin to a Liz Lemon party*. Well, during our "winter", my compressor sprang a leak and spewed its 1994 Freon all over the Earth's ozone. Sorry. Anyway, since I had the luxury of shopping for bids during our winter, I opted to get 4 bids before deciding on a final contractor. Think of it this way: How often do any of us shop for central air/heat? I think we shop for cars more often so I wanted to be careful in such a big decision. Here's the rundown: * Fly Comfort Services: Recommended both outside compressor and inside air handler be replaced for $4,700. Cash discount of 2.5%. No charge for evaluation. Found these guys via a fellow Yelper. They were flakier than a Crisco crust on writing up the bid in a timely manner (not a good impression for all that money they wanted to charge me). * Comfort Star: Recommended both outside compressor and inside air handler be replaced for $4,500. Cash discount of 2.5%. Charged $45 trip charge. Found these guys via Yelp search. The owner (Mr. Khoury) was very patient on discussing details and the technician's visit was very thorough (about 1.5 hours). * AC Repair Houston: Recommended only the outside compressor to be replaced for $1,850. No cash discount. No charge for evaluation. Found them via Yelp search. Mr. Jack Jensen is the salt of the earth; actually mentioned that many of his AC brethren have reputations similar to used car salesmen. * M&L Air Conditioning: Recommended only the outside compressor to be replaced for $1,700. No cash discount. No charge for evaluation. Referred by my Realtor who I've worked with on the buying and the selling sides. Winner: M&L Air Conditioning! Mr. Atkins was friendly, down-to-earth, approachable, and informative. He didn't try to sell me on anything unnecessary and even pointed out the pros, cons, and secondary alternatives of the replacement options. He's so confident in his work that he doubled the usual 1-year labor warranty for free. He provided an arrival time window (10 to noon) but, unlike the evil Comcast, he arrived at 1010 AM for his projected 3-hour installation. He even finished 20 minutes ahead of the installation timetable, despite my periodic questions of "What's that?" I wrote him a personal check for the $1,750 once the Goodman 13 SEER 2-ton compressor, condenser pad, and programmable thermostat were installed and tested. With the blizzard of contractor visits, I've learned a lot about the old and new refrigerant standards, the minimum SEER ratings, air handlers, compressor-condensers, pads, duct work, and fair prices for all of these items. I also got pretty dang good at verifying their licenses at the Texas Department of Licensing and Regulation website, too. I'm almost sure that I could get an AC contractor license easily with the volume that I know now. Now, if you'll excuse me, I've got a date with my new A/C system to spend some quality time chilling things down. (draws drapes) * If you're a fan of "30 Rock", you'll recognize the line: "There's no party like a Liz Lemon party. And, a Liz Lemon party is...mandatory."

Terrance M. Sudz Coin Laundry of Deerpark…read more I have had work done by Mr Melvin of M&L Air Conditioning on my business and personal residence.Very friendly and approachable, explains work and costs before work begins. Business: He came out promptly on a weekend located the problem and stayed until the job was complete. Personal:His price was better than the company assigned to my home unit.They said it would be a week before they could come out .Mr Melvin set an appointment for the next day and was at my home before I arrived,waited, and fixed my unit back to and above original standards. This guy is a gentle giant and a wonderful wealth of knowledge.I recommend his company to anyone needing A/C services.

I highly recommend Second Wind A/C. Great customer service…read moreand the work was done professionally. Punctual & didn't take all day to complete the job. No mess left behind. Also afforable & Standing behind their work with warranty!

Second Wind AC and Heating was highly recommended by a friend whose AC capacitor went kaput in the…read moreTexas heat. Reggie Wilson, the owner of Second Wind AC and Heating, patiently and thoroughly answered all of my questions before coming over to provide a free estimate. He gave me suggestions on what brands were best suited to my needs, and gave me a very reasonable price for the entire changeout. Not only did I get my whole system changed, but Reggie even set me up with a new thermostat when he saw it was an antique! LOL Second Wind AC and Heating is a company that has earned my loyalty as a customer. If you're looking for good, honest work, Second Wind is your AC and Heating expert.

Outstanding service and price! Service tech. (Angel) great…read morejob and very knowledgeable. Will request him for next service. Thnx.

We have recently moved into our new home and noticed areas of the home were much warmer than…read moreothers. I contacted AQAH and they were able to come out the next day to evaluate. I listened to their recommendations and had them perform the services they suggested and WOW what a difference in temperature!! All of the employees we have met or spoke with are very kind and helpful. They offer discounts on services, if you are subscribed to their yearly heater and AC checks and it has paid for itself already. Moving and adjusting to a new home can be stressful, but now my AC and heater function are not one of them. I know they will keep my equipment running and safe for years to come. We will continue to use this company for all of our heating and cooling needs. Highly recommended.

They replaced my old Lenox system with a new carrier system did a great job. City inspector said…read morethey went above and beyond requirements they were 1000s cheaper than the 6 o'clock news advertisers too!! 5 stars!! Give them your business

My name is Cindy Joseph, I had a warranty with another company who was attempting to charge me…read more$12,000.00 for a complete AC Unit. I shopped around on a Saturday and a contacted 10 companies who ranged from 12,000.00, 8,000.00, 7,600.00 and everything in between. Now, mind you they were all talking the same language giving me the same 10-ton unit and the R 54. I was confused. I finally spoke to Reza of All Electric and AC who assured me that they had the best price, better 10 yr warranty and 2 yrs maintenance at $6,599.00. The job was professionally done, it took about 3 hours, they were clean, the young gentleman swept my floors and stairs. All material outside were picked up and everything runs perfectly and a new thermostat that can be controlled from my phone. When the other companies tell you, well they are cheaper because you won't get the same quality things, that's a lie. Reza match the $12,000.00 price apples for apples. So, I hope you're never in my position but if you are please do your homework so you can feel comfortable then reach out to REZA at All Electric and AC. Thank you Cindy Joseph