The technician was very knowledgeable and friendly.He was very patient as he answered my…read morequestions. He made sure he told me what needed to be repaired. He was very fair with the pricing and his service was excellent. Sincerely, Ms. Tiondra Payne

I was having issues with my shop not cooling down to what the thermostat was set at. I was referred…read moreto Certified coolin and Heatin by a client and im satisfied with the recommendation. My technician Alex did a great job of explaining the problem and educating me on preventive maintenance to prevent future problems. The Issue was resolved and I'm overall satisfied with the outcome.

Paul Marks was NOT KNOWLEDGABLE AT ALL!!!!!!!!!!!!!!!!!!!!!! He hooked up his gauges & IMMEDIATELY…read moreTURNED THE R-22 tank upside down & filled the unit with LIQUID!! 3 lbs worth. Gave me a bill for $351.00 and left. He didn't even try to look and check for a leak. This was just a way to get in & get out in a hurry. The unit lasted for about 12 days and then died. He told me that with the unit that low on freon, shooting in straight liquid was the way to get needed oil into the unit. R-22 DOES NOT contain oil. He just ruined my compressor! It's too bad there are NO stars. Stay away from them at ALL costs!

Awesome! Try them out! Affordable prices professional technician family owned business. Very…read morecomfortable.

Emmanuel Olmos, Technician, arrived promptly to my residence. Took the time needed to examine…read moreunit. Answered all my questions so that I could make an informed decision regarding services needed.

Immanuel came today for the regular check-up and did an excellent job. He caught some serious…read moreproblems caused by the last repair performed by the service tech sent by Choice Home Warranty. He also gave me a price for the repair service and the information I needed to check with Choice and see why they left these problems without informing me. I am really glad I have this service from Uptown. Shereen M.

If I could give more than 5 stars I would! Stephen was very personable and understood the urgency…read moreof our situation. Johnny was sent out to my 90-year-old father's house the same day, (8:45PM) to access the problem. All this time, my fathers was told he needed a new unit by another company and all he needed was a new breaker! The next morning, Johnny was there with a new breaker, completed the process and now all is well. They kept us posted with each and every step. It's nice to know there are actually people you can trust. Very highly recommended.

Scheduled quickly, good pricing, friendly and very clean!! Gilberts has changed 4 of my 5 AC and…read morevery satisfied with their work.

Excellent customer service. Came to our home right away. Professionals with uniform and trucks…read moreidentifying the company. Knowledgeable on HVAC and very helpful. The technician had experience and fixed the issue same day. The pricing is very reasonable. Optimum air quality specialists understand customer needs and are always ready to help, we have been using them for over 10 years. We'll recommend Optimum Air Quality. Angy P.

Not only was Giovanni punctual, but his work was also excellent with pricing that was reasonable…read more He took the time to show me exactly what he had done and what he had replaced with some extra added work replacing rusted parts that were not in the invoice. I highly recommend Giovanni at Optimum Air Quality. James, Katy TX

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE

This company installed an evaporator coil in my attic, which required two people and he sent one…read morePerson to do the job. I paid him in full for the installation and a few days later, water from the coil damaged my ceiling. On two occasions, he sent strangers (probably guys from Hone Depot) to my home and sent another person to see the shoddy work done. After patiently waiting, he arranged to come see for himself but no showed. When I called to see why he didn't come and he could have called to say he wasn't coming, he told me he didn't give a fuck about me or my ceiling. I paid you in full for the installation. I had to pay another contractor to correctly install the evaporator coil, as well as pay someone to fix my damaged ceiling. In your lying respond to my review, you said something about the review being late. This review is so late because I left it alone but I'm sure by accident, the automated system sent me a text to review your company and an email saying I sought you out for service as if I'm a new customer. Probably to market for business. You never intended for me to receive the text or email. You haven't reached out to me in all these years. That's why the review is so late. You lied about what happened when you answered my review on the other site, saying I did not pay for the work, so I came here. That's a lie and you know it. Receipt for installation is attached.

GREAT SERVICE.., I am very pleased with the professionalism…read moreand service provided by Mr. Chris. Within an hour my system was repaired. Cool refreshing air filled my home once again after living without A/C in Houston, Texas for almost a year. I highly recommend Mr. Chris for your A/C needs.

He communicated prior to getting there,arrived on time in MASK,friendly,courteous,very…read moreknowledgeable and provided excellent work .This guy didn't charge me exorbitant price like others do to take advantage of your crisis.I will definitely hire this company again and recommend him to friends.He even sent me a receipt without me asking.Such a professional!

Johnson's Ac is rated five star in my book because not only am I now saving more than 25% on my…read moreelectricity but before and when I used their service Mr. Johnson sit down and consulted with me and explained every thing I need and why I needed it.Since he installed my new unit my house is much cooler and not only that he also follows up with me to make sure everything is working well and if I am pleased. This company is very dependable and also gives quality service. Norma Vigilant