If ever I go to Ralph's, it must be a "Marketplace." This one is alright....there are others that I like much better. It feels cramped and dirty in here. To me. read more

This Ralphs is pretty amazing. It not only has a huge variety of foods but it has some really good kitchen and gift items. You can buy all kindsof utensils, mixers and plates - ceramic and plastic. They have a huge July 4 display and I couldn't resist buying some items as gifts. I only wish it were closer to my house! read more

Betty over in the service deli area gives awesome service !!! Like the fact there is a Starbucks inside.

I shop at this location often as I live a few blocks away. It's a fine store. I wish they had shiitake mushrooms that I use a few times a week. They have some nice-looking sushi being made near the front of the store. Doesn't look authentic, but it does look tasty and the lady who makes it seems very serious and meticulous about it. I've had two odd customer-service experiences. I think it's more a reflection on customer service in this country than it is on just this store, but still, it happened here. I ordered six scallops (paella for two), and the guy paused and exclaimed, "six?!" as if he were mocking my request. Maybe he was hoping for "one pound" or something like that, but six was perfect for me, thanks very much! Minus one star. Then just tonight I was checking out and just as I was getting the receipt from the cashier another staff member came up and grilled the cashier: Did you clean the bathroom? Yes. Then why is this guy complaining about no toilet paper. Cashier: OK, OK..." For dogness sake, at least wait until the customer is out of the way before you start compounding your problems like that. Super basic error. Minus one star. Once I went there at 6:45 in the morning. Zero lanes open....customers had to use the self-checkout. Honestly, I always use, and prefer, the self-checkout. But it did strike me as slightly odd. Maybe this is normal at that time. Minus zero stars, jury still out. This has been my honest opinion. Have a good one! read more

I don't come here often, but when I do I remember the reason. I can rarely find what I need, things are in places that don't make sense to me. Then I can't find anyone to help. Once you do find someone, they don't know and will send you on another wild goose chase. On the up side got some steps in walking all around the store! read more

Well, since I wrote that review, I've encountered several extremely kind clerks. Perhaps I was a bit harsh...

This place deserves good reviews. Been going since I was a child. I used to hang out in the magazine aisle while my grandma shopped. This was also the first store I shopped in after my dad died. This store is the greatest, a family institution. read more

Have full time security guard yet have to lock the bathrooms because of the homeless. Staff doesn't want to be bothered giving you the code. Self checkout is either too sensitive or not sensitive enough resulting in a true test of patience. read more

Have been shopping here for almost 8 years. The reason I gave 4 stars is because the past few months there are hardly anyone bagging, there are plenty of cashiers. The cashiers are having to do the check out and bag. I think more than 50% of the time they are doing both jobs. read more

People at the deli counter are always very friendly here- most people who work in this store are really nice. Not great service from Destiny P tonight though, she seemed hurried even though there wasn't a line, not very friendly, and just wordlessly handed me my receipt, no thanks, have a nice night or anything, she barely looked at me. Needs more training. read more

I am only beginning to shop more at Ralphs. Today an employee named Betty Minter asked me if she could help me. There was no cart in the entryway so she went and got me one. That was so nice of her! Then I think at least 5 other people asked how I was doing and one went to the back of the produce section to get what I wanted. Two Produce guys (one was named Sean) and a couple of others were friendly. I was very impressed and wondered if there was a contest going on. At any rate it was really nice. Im sorry I didn't get all of their names. read more

Great place to explore different types of lighting, and a table to lay out your design plans and colors to help you decide. The Owner and staff pull out different vendors to help you budget your lighting needs read more

Okay, so I was in need of bananas, you know, the basic banana emergency, and I was driving right by Ralphs. URG. Since it was about 5pm, I knew that both doors would be open, so I parked and went in. Picked up the bananas, went to the check out, put my bucks down and thought maybe I was being unfair with my last review. Maybe I should have gone directly to the manager of the store, so... in the spirit of fairness, I asked to speak to the manager. The checker called the manager for me and I waited and waited and waited. He never showed up! The checker, who was the food manager, came over and asked if she could help. She was sweet and repeated my issues and promised to bring them up with the store manager. I found out that while the employees care, management and corporate pretty much didn't. I am not sure that I can give this store a third strike but I do have that banana thing I have to deal with. read more

I come in here once in a blew moon but now I live closer so I've been coming to this Ralph's a lot more. I like it. Lots of variety, produce is always good, store is always dressed down and nice looking. Employees are friendly. read more

Great grocery store. Good Deals. Also good if you bank with UBOC; there's one right in the store. Also a dry cleaners. Nice workers too.

After carefully reading each comments I MUST SAY!!!!!!!!!!!!!!!!!!!!!!! How many times have each one of you customers take your time to say A GOOD COMMENT? Its easy when people find time even to call corporate when something went wrong. But when something went right it just like whatever because it is expected . It will be nice to have that same energy to say positive things which I know their is. Myself as a customer from this Ralphs I have seen plenty of rude customers demand in a very rude manner customer service in a very disrecpecting manner. Even to the point of disrespecting or humilating employees. I honestly give props to the workers who have to deal with rude people and yet put a smile. KEEP UP THE GOOD JOB! read more

This is the ONLY store that I shop at. Literally every employee is great, They always greet you when they see you. Of course I have my favorite cashier which is ROSA! Always a smile on her face. The store is ALWAYS clean and well stocked! read more

4 years ago I noticed that the Lawry's Fajitas seasoning packets were sold out and they have yet to restock this item....they keep restocking the chicken fajitas mix (no one likes that one)..who ever you are that does the ordering should be terminated....I have to go elsewhere to purchase this because my boys love it instead of the taco seasoning...so I haven't shopped here in a while.... there is now a Gelsons in Manhattan and it's WONDERFUL!!! read more

This Ralph's is fully-stocked with many beloved products that other stores don't carry--vegetarian items, wheat-free items such as pizza, and So Delicious Chocolate Velvet soy "ice cream." They have plenty of well-lit parking. In all the times I've shopped there over the years, I've never had a single problem in the parking lot, nor have I ever felt less than safe. Often, I ride my bike there. At night, I don't like to leave my bike outside anywhere. As long as you put your bike safely out of the way of other shoppers, they let you lock your bike near where they have the shopping carts. Best & rarest of all, the management really puts people first. Providing excellent customer service is paramount to them. That's simply the way they do business. My husband had gone to return the rented carpet shampooer when he collapsed. He ended up having to have surgery and have a pacemaker implanted. Fearing for his life, I did not think to check the trunk of the car. Besides, I was confident that he'd returned it. When I opened the trunk to put something inside, I was horrified to discover the rented carpet cleaner. I will never forget the kind and compassionate understanding of the manager, Ms. Pon! Thank you, again, Mgr Pon! read more

Good, fresh produce... However the salad bar could have been kept fresher. Very helpful staff. Will shop here again.

The manager Anna, when she was asking for a good review , she was very angelic in begging the customer to give her a good review, she got the job,ya but now she is very sarcastic I. talking to customer, she should always maintain professionalism in dealing with customers , I noticed it from her because I was one customer she asked twice to give her a good review, shame on her, but I'm referring the manager Anna, Ralphs in Redondo Beach in Gardena, that's where he is assigned, I hope corporate train her again , read more

I really like this Store the only thing I have a problem with is that I am disabled and the only place to sit is in the pharmacy on a bench. I usually get a ride to the store or take a taxi and there is no where to sit outside the store. I think they need to put benches outside for elderly and disabled people. read more

Zero customer service. Went for a particular brand of unsweetened almond milk. The shelves were empty; the sweetened versions of the same brand were on the shelves. This had happened many times in the past. The guy who stocks the dairy & nut milks is paged, and after a good half hour, he stocks the unsweetened versions I want. This morning no one could find the guy--not that they cared. The various cashiers opined on where he might be--drunk, passed out, at home, sick, dying. "Go wait by the dairy, I'll page someone o help you," one of the cashiers finally said. A further 15 minutes passed, and I walked out. I'd waited for 45 minutes at that point. A worker with a "Ralphs" tag was running into the store as I exited; I asked this worthy if she worked there. Here's her gem of a response: "Yes, but I can't help you." Nice! Customers, please take your business to Trader Joe's down Hawthorne. read more

You guys have terrible delivery people! Long waits to get a delivery is understandable but not great. But having terrible delivery people that just slack off and go down a few aisles claiming that more than 3/4ths of our more than 125 item order isn't in the store just so that they could hurry back, get a tip, and go screw over another customer is inexcusable. The things we ordered were things people aren't even hoarding. Your delivery people are clearly taking advantage of the pandemic for their own personal gain. They shouldn't be allowed to take advantage of customers especially during a pandemic. This whole delivery really shows the world what your company stands for. It clearly stands for employees taking advantage of customers for their own personal gain. We are never going to go to this Ralph's again. Nor are we ever going to make another online purchase. If I could rate this store a zero, I would! read more

This place does not deserve even 1 star. I was here with my mom yesterday bc they had .59C deal for 7up and sunkist. I got 12 bottles of the 2L bc the store said there was a limit. I also bought other drinks and groceries. At checkout, the cashier ran up 12 bottles at .59 cent came out to $17???? I told her there must be some mistake bc .59 cent a bottle x12 should only come up to $7, assuming we add tax and crv. it should not be more than 10. we went back and forth and asked her to recalculate, instead of giving me the correct amount, she asked if i was going to complete the check out? I said NO, if its $17, then just ring me up on the other stuff. She got mad and said, forget it, WE WILL NOT SELL TO YOU!!! THE NERVE!!!! will not sell to me?WTF. so my mom was sooo upset, she told the lady, "im here to buy not to steal from you" as you can see her english is limited. anyhow, we ended up walking out of the store and didnt bother to buy anything from them. The manager or whoever is in charge should reevaluate their workers. The workers here are rude and worthless! read more

This is the third occasion in a month that I have found myself being shadowed by security. I've been a regular customer of this store for years, but I recently started bringing in my own bags (or backpack) since I walk to the store; my car was totalled three months ago after being rear-ended. I'm somewhat disappointed by the experience, and am considering a home delivery service for my grocery shopping going forward. read more

a one star is too much....they dont even deserve it. the manager xochil c was extremely rude. decided it was proper protocol to tell me to get out of her store, after being a customer for more than 15 yrs, instead of resolving the issue of one of her cashiers saying the dont want to ring me up.why did she say that? that is beyond me. why the manger didnt act like a manager? again thats beyond me. unbelievably horrible experience. how is that even acceptable? would not go to this ralphs if i was you! they treat you horribly! seems like a reccuring issue with them saying get out of our store /we wont serve you (see ann's review below) read more

We went to this Ralph's because they were supplying free shank bones to put on on our seder plate for Passover. the Butchers gave us five of them and were so kind and helpful...thought everybody in the south bay ought to know it. We also needed onion skins to color our eggs...the produce guy went in back and brought us out a whole large bagful.....Thank you Thank you Ralphs, Redondo Beach You Rock!!! read more

I have been a Ralph's customer for over twenty years. I prefer Ralph's. But for some reason this Ralph's is really pushing hard on the self checkout. I went in this morning. There were two self checkout stands in use, with six checkers standing around the self checkout area. There was a single checkout line in use with 6 people in line. This is not the first time I have seen this at this store. If Ralph's wants to have self checkout that is up to them. But to deliberately make people wait is ridiculous. If they read this I want them to understand my issues. First this is definitely a money saving matter. I understand that. But you will not make me do for free what you pay employees. I know you are cutting down on the number of checkers. So when I get union wages to do a union job, self check out will be ok with me. So every time someone does self checkout it is pure profit for you and another lost income for a union employee. It's sad for me, I know and like the people that have or will lose jobs over this. Then think about this. They will let a stranger self checkout, but not employees. I really like the Ralph's stores but if this continues, I will go to a different retailer. There are some closer. read more

Usually I like coming to this Ralph's but today the worst customer service I received was a terrible employee, her name is Marsha (but not sure if I spelled it right) so I was waiting in the self check out isle waiting for her to come by because I had a receipt for taking my bottles in, and waited patiently until 10 minutes rolled by and still no answer, so I used all 4 terminals to call an attendant but she didn't look back not even once. So when she finally came by she started helping other customers and I told her I was waiting here for 10 minutes and she Rudely responded by saying that it wasn't true and that I'm a liar because she kept her eye here all this time and didn't see no one, but I told her I was here and waiting for her to come by. So finally she got to me and just nodded her head like if I disappointed her, so I asked for her name because that got me upset. And she said in a really fake happy tone and said "oh my name is Marsha and my manager is Ana and she's on cashier #8 if you want to talk to her". It was like she knew she wasn't going to get in trouble. I hope corporate or someone gets to read this because that was ridiculous. I should've recorded a video to show her that It DID take 10 minutes. Or check the cameras. read more

I've been a loyal customer for over thirty-seven years ! But------within the last year they have continued to discontinue many items that I buy every week. They are forcing me to look elsewhere ! I've gone through their hoops of management and found no satisfaction. read more

I can't believe there aren't any other reviews here that mention the smell in this store. I stop in here to get coffee because my favorite brand is hard to find in the area, but I do not stick around to get any other groceries here because - and I'm not joking - every time I've walked into this store, there has been an unmistakable poop smell in the air. The entire store always smells of feces. Seriously. It's disturbing. read more

There is never any service when I need it. Are usually feel ignored. Often times have to stand around either at the pharmacy or customer service desk to wait for people. Sometimes 10 to 15 minutes or more. read more

the people who work there are cool...I've been going for years....when they offer specials the prices are great...but the regular prices blow...7$ for a pound of bacon.....thats laughable....Will only buy stuff on sale...and pick up the rest at trader joes read more

The selection and prices in this store are okay and I've shopped here a lot because it's on my way home from work. Within the last couple of months, I've had people solicit me for money inside and outside of the store. I watched a guy who solicited me inside the store solicit several other people before management asked him to leave. This didn't occur until I was at the register and the guy asked me, "Did I already ask you for money?". One of the cashiers saw this and she called her manager. The guy became irate and physical with the manager and the security guard eventually appeared. I didn't feel comfortable having that interaction occur right next to me. It seems they could do a better job of watching what's going on in the store. There are often people soliciting for money outside the store as well. It just feels like it's time to shop elsewhere. read more

If a business advertises it's hours, I believe it should abide by those guidelines that the business itself has set. This is quite simple, right? I apologize if I sound condescending, buttfuck it. I'm in my car taking this dump on Ralphs, as I watch more and more people getting rejected by Ralphs 20 mins before closing. What a waste of everyone's time. Thanks Ralphs. read more

Great store that carries everything however the service SUCKS! The cashier (her name started with the letter D) that just checked me out was so rude. I tried to talk to her and she just looked at me like she had better things to do. I hope her life gets better. read more

This review is not about Ralph's but about the new Starbucks, since they don't have a Yelp page yet! Those morning barista's need to go for further training! I'm not quite sure how you work in a grocery store but you've been without soy milk for two days. One would think that your customer service would kick in and say "sorry for the inconvenience let me give you a grande for the inconvenience". I don't understand why can't you get a box of soy from the aisle to make my latte OR call the Starbucks on the corner and get a few boxes. The customer service is subpar! They are not Starbucks happy employees! I'm so disappointed!!!!!!!! read more

I love this Ralphs. It's clean, fully stocked, and employees are friendly. I plan my meals based on what's on sale and I'm very happy with most of their meats. Ribeye and New York steaks are usually very good. The raw peel and eat shrimp is excellent and frequently goes on sale. Great deals on chicken. I usually shop during the week when it isn't crowded so I haven't had to deal with long lines. The hand held check out gadgets haven't worked for me, it never wants to accept my Ralphs card, I gave up on it. I wish the counter was bigger for self check out so I could use that more often. It just isn't big enough for me to fit all of my groceries. I can always find everything I need at this location. If it's an unusual item I can check online to see if they carry it. If they do it shows you which isle it's located on (so convenient!). I wrote this review because I just had a terrible experience shopping at Vons on Beryl. read more

I was physically upset about my father's death and for some reason the worker named Pon decided I looked too "drunk" so she refused to let me purchase alcohol. I was so upset because there;s no signs that says they can refuse service to anyone and she just did that and not only that but I was already so broken about my dad that I broke down and asked why would you be such a bitch right now? and the even worse part was I was not even drunk., i was completely sober and just had been crying over my dad the last three hours before this situation. I got so mad I said somethings I shouldn;t have but for her to accuse me of being drunk when i was completely sober was so insulting and mixed with my dad's death I just got so upset I went back to complain the next day and got a giftcard. Then the other night I came back and she was there, and I asked her if she remembered me and DENIED that she accused me of being drunk and just left to the room for someone to ring me up because I was getting so upset again by remembering her attitude towards me the other night and i get easily upset lately because of my dad;s passing and I asked if she could at least apologize because i would if she did but no, they just gave me a number to call on the receipt to talk to another manager, Now they are saying I'm harassing the employee Pon just because i keep coming there, the store is down the street from my house, ive been going to that store for years and not only did they hang up on me when i called today, I could overhear everything they were saying about me while they made me wait, I'm so disappointed with how this played out because I would;ve apologized myself but I deserve first as a customer who basically got no sympathy and the worst customer service and the sad part is i basically grew up going to that store, im a loyal customer who even used to pick up my now deceased father;s prescriptions medications from their pharmacy, I had memories there. I don't understand how people can be so heartless or not understand other people's pain. They were so rude, the manager didn't even let me talk about it, and now told me im not allowed to come back to a store i've been going to faithfully for years since i was a child. im just so shocked at this kind of treatment towards at me at a time when i feel the most kicked down in my life, its just not okay, all I wanted was an apology and Pon is a manager, you;d think she would know how to deal with customers but she obviously doesn't look very educated,, i don't need to come back, they can save their rude heartless customers service to other people. read more