This is the best pharmacy I've ever dealt with. The pharmacists are kind, friendly, and so efficient. I have a chronic illness I was born with that can be very stigmatized, and I have had some terrible experiences at pharmacies throughout my lifetime (mainly pharmacists treating me rudely/like a criminal/as if I'm lying about my condition because I "look healthy" and look really young). I just moved to the area and initially when my doctor called in my scripts to Ralph's pharmacy the pharmacist was unsure if they could take my insurance, but my doctor's office had closed already and I needed my pain meds for the weekend. So, I told her I would pay out of pocket since I couldn't have my doctor send the script to another pharmacy on a Friday night (controlled meds can't be transferred easily, and paying out of pocket for pain meds is better than going a weekend without them and potentially ending up in the hospital). When I arrived, the pharmacist was very kind and told me she called around to other Ralph's and figured out that they did actually take my insurance! A lot of pharmacists would've just left it at "we don't take that insurance" without even checking for my unusual insurance. Since she had originally thought I was paying out of pocket, she had also found me some sort of discount code to apply to the prescription. This also was happening about an hour before they closed. So within an hour of the script being called in, I had my medication in my hand, and for cheaper than I normally would pay (because I still got to use the code even though my insurance was covering most of it). It was filled super quickly too, even though the pharmacist said they were backed up with perscriptions. I've filled multiple medications there since, and they are always filled within 2-3 hours. They also are nice when my boyfriend picks my meds up for me and don't give him a hard time (also something we've experienced). It's really nice having kind, trustworthy pharmacists who don't make me feel bad about my condition. I don't normally write yelp reviews but this is a really, really good pharmacy and I want anyone else with chronic conditions that have had similar experiences as me to know that you won't be disappointed by this pharmacy. I wish I knew the name of the nice pharmacist I'm referencing in this review. She is friendly, has long black hair, wears glasses, and is Asian. Thank you Ralph's pharmacy!! read more

This pharmacy was so quiet and the pharmacist Azzie was so informative and nice. CVS didn't have my medication and was on back order. I am coming here from now on. So easy and efficient. Now I can grocery shop and pick up my RX! read more

The Pharmacists and Pharmacy Assistants are friendly, welcoming and Professional. They have always had our prescriptions ready and they receive prescriptions from our doctors because we need an antibiotic they make sure to get that ready as quickly as possible. Just what you want from your neighborhood Pharmacy. We appreciate all your hard work and attention. Our family and friends have been using this pharmacy for over a decade and we have never had a problem. They know us by our names and are always friendly . Between our family members we have a few prescriptions that we need to pick from time to time. We've only witnessed really friendly and great interactions with their customers. Thank you all for your excellent service ! read more

Pharmacy staff his sang or sung he's so rude if you don't change his I stop shopping there last 20 years I'm customer there because about him I go to Vons pharmacy today read more

My fav pharmacy in the SCV. The pharmacist is so nice. He got us a discount on a medicine because it was so expensive and we hadn't met the deductible. Very personable. read more

Regarding the pharmacy there, all the staff were very helpful and nice. It is a neat small corner, never crowded.

Ashlee in the deli meat department is the sweetest, helpful and attentive representative of Ralph's. She is very patient with my selections and remembers what my previous orders were. It feels like a neighborhood deli. read more

I just transferred to them about a year ago and so far I like their service. Friendly and knowledgeable...

My wife visited Ralph's this afternoon and was treated like a criminal. She used self checkout but found a discounted item on the shelf was not registering when scanned. THE RALPH'S ATTENDANT WAS SUMMONED. HE DENIED MY WIFE'S REQUESTED CORRECTION. Then later, he told her she did not scan an item, inferring she was stealing a bag of lettuce. She showed the very threatening and abusive employee the item on the monitor as scanned. My God, how poorly can Ralph's treat a customer. And we have used this Ralph's for 25 years! read more

I have been going to Ralphs Pharmacy for several years. Unfortunately, I have medical problems that require medication, therefore, I visit quite often. When I put in a request for a refill, it is done rapidly. The staff, starting with Andrew, the boss (smile) and all the rest, Kevin, Azzie, and Alaeyah are extremely professional, kind and make sure you have all your medications before you leave. I also get text messages telling me my meds are ready for pick up and sometimes, asking me if I need a refill? I truly appreciate it all. I live very close, making it very convenient. There has been times when I am going out of town and need my meds earlier than usual and they make sure my needs are met. Thank you Ralphs Pharmacy. You are such a relief in my life. read more

Everyone is awesome at this pharmacy esp Steve! Always so helpful and accommodating. Will always use this pharmacy for my prescriptions read more

Very professional, caring and all round great staff. Always available to answer questions and make recommendations! Medication I need is always stocked read more

Completely rude over the phone to my mother confirming her covid vaccine since their system did not work as expected and send a confirmation email.. the lady who she spoke to was extremely rude and short, would not listen and hung up on my mother while she was mid sentence. We will not be doing business here going forward. read more

I recently had a very negative experience trying to get Ralph's to transfer a RX from another pharmacy. Steve was rude and less than helpful on the phone. It took me 4 days to find out that they didn't even have the medication that I needed. I wish they would have informed me the first day. I cannot recommend this pharmacy as it is the worst in Santa Clarita. read more

Pharmacist Andrew, Ozzie, and their entire crew are truly amazing people and genuinely care for all their customers. They are all very professional, honest, respectful, and super kind to my wife & I and all of our friends & family we've referred over to to them for many years!! Thank you for all that you do and please keep up the great work!! read more

Best pharmacists and staff. We have filled prescriptions here for many years and I am always impressed with the level of service and care.

You must be so desperate, so out of options, to use this pharmacy. The phone rings literally a hundred times and no one will pick up the phone at the pharmacy. I even had their corporate office try calling them, the corporate office tried and told me they didn't get an answer either, go figure. So you decide if you want them to be your or your parents' prescription supplier. read more

I can't see any reason for less than 5stars for this pharmacy. Tim , Brian, Lisa ... Every one of the help working there has been on the ball , knowledgeable, patient and hard working in an important position when it comes to people's medicine. They have gone above and beyond to answer questions and help me for the 5 yrs I've been picking up prescriptions for my mom- not to mention my cat too!!! Lighten up you bashers on Yelp. These guys work hard and are not robots. Keep up the fabulous service you've been providing for many years. read more

Switched a sinus med Rx to this pharmacy a week ago - within days I had weird reaction to a med that I've been taking for 6 weeks without problem. Their response was that they trust the manufactures and they stated there would never be a difference. They would not do any research into (such as checking the lot to make sure it wasn't mislabeled, seemed simple enough). Apparently my swollen face, acne breakout, and inability to sleep were my fault - my money is on too much steroid in the nasal spray. Totally unprofessional treatment - The clerk started discussing my RX while another customer was standing at the register. The pharmacy manager I spoke to was so nervous he knocked an entire display off the counter. What was even funnier (or maybe not) - the only reason I went in was that they told my Wife that they were holding two free RXs for me to try and a 3rd would be in Thursday - I was curious what they were going to give me because my doctor took New Years Eve off and there was no way they could have received a new RX. Totally lost my business - scary group of people. read more

I've been a customer to this particular Ralph's Pharmacy for several years on and off. In my opinion, if you are told by any type of doctor that you need to take a specific medication daily, you obviously need to take it daily. If the Pharmacy, that you get your medication from knows that, they should always have the medication ready to pick up and in stock. Now I will be out of my medication for 4-5 days, because they were out of stock. The reasoning for the mishap was that the manager is on vacation, and didn't order enough medication. My concern is not for the manager going out on vacation, it was the customer service provided to me by the pharmacist giving the meds. The pharmacist that I dealt with Saturday, 6/17/2017, was just unnecessarily rude. I feel that is contrary to customer service. I will be changing Pharmacy's. read more

Unbelievable, just unbelievable. The treatment here is repulsive. Never had a problem until today & I still can not believe the treatment received. Pharmacist tells me repeatedly that I am arguing with him when I tell him over & over again that I was not arguing, I agree with him, and told him I have no problem with following the 30 day rule for prescription pickups every single month. He kept saying I am arguing with him. Seriously, listen to the words the customer is saying instead of taking your own bad mood out on them. Cities/businesses/countries are being shut down by the moment, my dr. Prescribed me my usual prescription I've been taking for years early for me specifically to ease any worries. I am NOT out of my prescription, I told him that, I told him I'd be happy to bring my leftover prescription in simply to show him that I do still have it. All he could say over & over (other than the arguing lie) was if I have any leftover then why do I need more. ARE YOU SERIOUS?! Again, zero listening to me. My doctor did not prescribe it early because I am out, he did because we do not know if tomorrow I'm going to hear the medication has run out or something like that. I could obviously go on for days, but the disrespect level just now was infuriating. Rude. To clarify, I was not arguing with the pharmacist due to the fact that I am not actually in desperate need of the prescription....still have some. The rude comments & not listening to what was being said were the jacked up part. Treat someone like a junkie when they're offering to show you proof of otherwise! Not cool. Done with my rant. Normally this pharmacy is way cool. Mr snappy bad mood needs to chill out. read more

I came to the pharmacy today and was pushing a heavy cart. Another woman, without a cart, was walking from the opposite direction and the pharmacist and his assistant assumed she got there before me. The pharmacist said out loud that she was there before me so he could service her first. I didn't say anything because I thought she had been waiting for her medication. As they chit chatted, it became clear she had not been waiting. She had a child in the car apparently so I didn't mind waiting. But after she left, I approached the pharmacist and his assistant about the fact that I had been there first. The pharmacist conveniently did not reply to me but his assistant responded with attitude saying, "She was here first. You just went ahead of her so anyway, what can I do for you?" I told him that was not the case: I was pushing a heavy cart, she saw me and kept walking to get to the line first and so I pushed my cart a little faster. I also said he shouldn't be replying to a customer with "anyway". I asked for an apology and he complied with attitude. While this exchange occurred, the pharmacist, his boss I assume, opted to remain quiet. I told the assistant I wouldn't go ahead of somebody unless it was their turn to which he changed his tune and said something to the effect that he was going by what he was told. The reason why this experience irks me is the blunt uncaring attitude I received from the assistant and the fact that the pharmacist, who is older and should be more mature with client relationships, did not handle the situation at all. I'm switching my prescription to Vons and will not recommend this pharmacy. read more

This pharmacy is so great. They work hard and are always so nice. I feel like I'm going in to a small town pharmacy. Everyone talks to one another. They are so sweet to the elders there. They call the doctor for you, if there seems to be a problem with your prescription and even give advice on how to same money for each medication (if possible). read more

This has to be the WORST Ralph's grocery store in the entire country. Never have I been treated so disrespectfully in my life! I am a mixed African American, and on top of being treated rudely at the cash register.. I overheard one of the ladies on the night shift say a racial slur to her coworker as I was walking out thinking that I would not hear her.. I don't know the name of the lady who said the slur but she was an older white lady with blonde hair, the lady she was working with name is Della or something of that sort.. NEVER SHOP HERE! Since they don't even have the dignity to treat people of color equally! read more

I've been using this pharmacy for many, many years now and am very satisfied. They know me and are always super helpful with anything I need for myself and two daughters. They always share side effects and dangers of mixing certain medications. read more

I have a medical plan that is cranky and limits some medications. The staff has always worked very hard to get my meds approved and, if they were still denied, they found a way to get them for me at a discount as a frequent customer. They have always been fair and courteous to me. I have been dealing with Ralph's in Stevenson Ranch since a bad experience with another pharmacy that took my order, but failed to inform me of a 10 day backorder issue. Ralphs has always kept me informed. read more

Very helpful and friendly pharmacists. They work quickly to fill prescriptions and answer questions.