Happened to be in the area so I went to this Ralphs. Very clean inside and everything seemed stocked. A bit pricy, but I guess that's to be expected. I just had to be careful and choosy of what I bought. Some of the items in the deli like their chicken salad had no price on the container. Knowing they are pricey, I didn't want to take a chance of what I was going to be charged so I skipped those. My biggest issue was a breakfast sandwich in the frozen section. Normal price is $3.79 but on the side of that there was a tag that said clearance $1.40. I can't argue with that. When I went to check out turned out they were regular price. I explained to the cashier what was advertised. She said it's 3.79. I didn't feel like arguing and didn't want to have them re stock cold food so I got them anyway. I was a little disappointed she didn't want to investigate the price for me or have anybody check. That would have been what is called great customer service. On the way out, I didn't see a manager or anybody to talk to about it. Will not be returning here. read more

Racially profiled in this place while shopping tonight.. a first for me where it was so blatantly obvious , and uncomfortable. . Have shopped here for decades...No more for me. Some young man who was checking groceries I caught following me and positioning himself between me, the self checkout and the front door. Like he was waiting for me to bolt. then when someone asked him for help he told them he could help them on check stand #8 which is several feet away from self checkout where I was, and there was no reason for him to be so far away from his check stand. the only reason was for him to be watching me. He then walked all the way back to check stand 8 to assist other customers. He then when confronted of course acted like he did not know what I was talking about. This place does not have to worry. I won't be back. Too many places that will welcome me and offer me assistance instead of making me feel like I don't belong in their store. Like I said not to worry. I will take my black face, and my black dollars a store that actually helps people without the following, and casing, and looking at crazy, and no talking, The behavior of these employees is directly the bidding of the management they serve. I realize that my incident is not isolated and felt by other black men who shop there, As shown in other post. Letty the manager was very rude as well when I called her on the phone. First she answers the phone without identifying herself and has tone like I am bothering her. then instead of apolgy she actually tells me I am wrong. Ok. she is just as dumb as the kid who thought he was going to tackle me while shopping. instead of automatically assuming someone may run out without paying, why don't you open your mouth and provide some level of customer service with a simple, "Hi, can I help you?" As you see my arms overflowing with groceries why not offer me a cart or hand basket? why not engage in positive helpful way. Not stare me down and take a position next to me by the front door in hopes to become the Ralphs Hero for the day. Its called customer service, they should try it sometime,. WOW. I just read a review from another man who like me is black and in his mid 50's. We experienced similar treatment in this place. I truly believe that this place racially profiles black men. Now that I have read someone with similar experience to mine. They want to do it, then a manager like Letty tries to lie out of it as if at this point in my life I don't know what's happening. After all the years and all the money I have spent in this place all the while they have been looking at me like a criminal instead of a customer and treated me as such. Not to worry, so many other stores in my neighborhood. Vons, Stater Bros, Trader Joes, Target. No need for me to subject myself to this treatment again. Don't worry Letty. I won't be back. And you will probably receive a promotion based on your nasty attitude. They seem to want people like you. read more

This is my regular store. They usually have everything you need here. They have both an excellent meat and produce departments. As well as their food counter and the floral department are also top notch in what they do. There Pepsi sales are always better than their coke sales. The store is always clean and well lit. The staff is always ready to help. Make sure you bring your coupons, bags and get a Ralph's card if you don't have it. Savings can't be wrong, especially now a days read more

Ralphs - Clean store and always stocked - Grocery Near Me - Long Beach, California

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They have no lines open! They have self checkout and the 2 oldest people in the store are bagging and checking when they are open. Now they charge to take out your own money! read more

I normally come to this Ralph's because of how close it is to where I work, pretty convenient! The parking lot always has parking which I love, never have to struggle with parking. The staff is very friendly here, and the cashiers are also friendly and pretty quick too! My only issue is that this Ralph's does not have a self check out. I normally just grab a few things and go through self check outs but here it's not an option. Would be nice but not a big issue. read more

The meats selection here is my absolute fave! I'm come here every Thursday morning with a cafecito in one hand and my list in the other. Then I make my way down to the cheese selection and pick out the oh so bestowed best of the ultimate best cheese they have available. I always pick out the peppa jack cheese that mine and my lady's favorite. We literally put it on everything and boy do I mean everything if you know what I mean. After I go and pick up my a 6 pack of what I like to call my buddie lights and then make a quick stop by the freezer selection section. I can see the best service available here. The frozen yogurt sounds good here but I always get the cheese curds they are the most brilliant at nighttime. Thanks for the outstandingly terrific service you give me everything every week and I owe you my life. Love my whole fam bam ! read more

I prefer this particular location because it's clean. It's also has a tiny west - Indian section of Trinidadian and Jamaican products and a decent Goya assortment for those who are interested, it is over priced, but, when one is far from home what can one do right? read more

Ralphs - Calling all Coke heads! - Grocery Near Me - Long Beach, California

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I been coming to this store for years . An I would say it's still a very good store . That has great costumer service . An one of there associates name Rico helped me out . An I would recommend this store to others . read more

They are pretty simple. Haven't really seen great deals on burger patties or frozen pizzas. They have a decent selction of beers and wine. But again, it is rare to see good deals on alcohol as well. Their meat department lacks on high quality beef. I would recommend going to the Ralphs at Marina Pacifica! read more

Ralphs - Grocery Near Me - Long Beach, California

Usually very clean and well stocked with what I need. I don't visit Ralph's too often but I almost always have a good experience here as opposed to the other stores around. read more

Self checkout? No checkstands open. Manager tells me they will ring my items up for me in the Self checkout. If youre gonna do that open a checkstand. Highly dislike the damn things. Guess i wont be shopping here except for times i know they have actual checkstands open. Forcing me to use this crap. Screw you. read more

Crowded store! No door control a lot of the times. I went there the other day and the check out lines were going around and around with NO SOCIAL distancing. Management should be more proactive in controlling crowds and maintaining the necessary safety for employees and customers. Until they do that I am not shopping there again. read more

Ordered online from Ralph's. The process was very easy. Taylor helped me with my pick up order. Very friendly and professional. Excellent customer service. read more

The best grocery store in my area, Lakewood Mutuals is Ralph's on Carson St off of Cherry Ave. Friendly, fresh fruit , vegetables & meats.

I like to come here but check out cashier is very rude and make feel very uncomfortable. I am paying my hard earn dollar here and not treated like this. They should know their salaries coming from customers and Manager should train their people. There is one Asian cashier lady is very prompt and kind . Other members need to learn how to treat their customers. No smile and no greeting and no eye contact and very rude tone of voice. Not sure whether they over worked or do not know how to treat the customer. By the way the bag boys were so kind and nice. I rather go to other market read more

Monday morning, need to get a last minute party platter for an afternoon lunch. I thought I would give Ralphs a try, since it's continually advertised and shoved down my throat on a daily basis on billboards, trucks, television, radio, etc. I called. Got disconnected. I called again. Went to an endless wait. Eventually disconnected me. I called the third time, a human answered. I asked for the deli department. Spoke to someone in the deli who put me on hold, got disconnected. Called for a 4th time, went to another wait, eventually got disconnected. Decided to drive over. 4 people in the deli. Standing around. Not one customer. Told they couldn't make my order today because they are too busy and need 24 hours. I've lived in this neighborhood for close to 50 years. This is the first and last time I will deal with the deli. I went to subway. Got a platter. If someone in Ralphs management is reading this review and would like to respond for all to view, I welcome your participation. read more

Ralphs in Bixby Knolls has the best employees with great customer service. I've shopped here for over 20 years, and I wouldn't trade it for another! I love the new design of the store and sushi bar. Their produce is always fresh and neatly organized. You'll find other essentials too. Stop by if you're in the Bixby area! read more

I've been in many stores BUT this Ralph's on Carson is probably THE most professional and friendliest store in Long Beach! ALL the Checkers greet you when you step into their line and you can tell it's genuine. Espie, Trish and Connie are super friendly and they get you in and out of their lines with a friendly and professional quickness while the Baggers are eager to help with your groceries. And I haven't mentioned how clean and easy the Aisles are to find what you're looking for. I would tell anyone that registers a complain about any of the service they have with this Ralph's that there must be something wrong with them because EVERY time I go to this Ralph's I get treated with professionalism and greeted by people who actually enjoy serving my needs. read more

After reading the MSN headline about the lowest rated grocery stores, I thought I should write about how GREAT my Ralph's is. This store is the closest to my house (Von's is nearby but Ralph's is closer). I REFUSE to grocery shop at Walmart because they are always crowded, hoards of screaming kids running around the store because their parents are more concerned about saving 50cents on a box of twinkies than paying attention to their children, parking is a disaster and I dislike dealing with that crap. Target is better but parking is still not great. I don't care how cheap their food products are, it's not worth it. The staff here is super friendly. They are helpful. Always acknowledge me/us when we are walking through. ALWAYS ask if I need help finding anything. Never out of anything. Very clean. Produce section is always nice. Wine section is decent. Deli counter is very helpful and usually prompt. Never had a problem with a line and when they see people waiting I always see them opening up other lanes. These people remember my daughter's name and say "hello" to her. A couple of the old-timer cashiers are odd but I'm accustomed to it now and find it humorous if anything else. While I enjoy shopping at TJ as well and smaller grocers, I think on a large scale Ralph's on Carson is great. Just wanted Ralph's to know I think they are doing a good job at this location! read more

This star is for the staff at the pharmacy. I was transferred to this Bixby Knolls Ralphs Pharmacy from the Los Coyotes Ralphs Pharmacy in East Long Beach. read more

I hate this place now! I can't belive I got to do a grocer job check item out and bag myself are you kidding me! What the heck would I want to do my job then go to a store that wants me to do there job. I miss coming here to see all the familiar faces I grew up with. Shame on Kroger for doing this to the public and to the workers. I went to stader brothers today first time not only do they still got people to ask but I don't have to bag my groceries and I don't need a club card for savings. Anyone who uses a automated self check out is just doing another persons job, we have other places where we can shop and develop a friendly relationship with someone not a computer system that can't say how was your day or how you doing? No smiling faces. Shame on You. read more

I had to run a couple of errands in the Bixby Knolls area of Long Beach and on the way home, needed to pick up a few grocery items. This Ralphs on Carson Street near Cherry Avenue was on the way, so I stopped in. My first impression of this store is that it's very clean and well organized inside. I was able to find the few items I needed without any problem. The items I purchased were eligible for a discount with the Rewards card, which I have, fortunately. I did notice many senior citizens shopping in this store. Maybe it had to do with the time I went there, about 12:45 in the afternoon. This store has a bakery, deli, floral department, pharmacy and a full-service branch of U.S. Bank (open 7 days a week). One thing it doesn't have that the Del Amo Blvd. location in Lakewood has is self-serve checkout lanes. However, the employees at this store on Carson Street were very friendly and helpful. Being that this store is located in the city of Long Beach, don't forget to bring your reusable bags! A sign as you enter the store will remind you. ;-) read more

There are many good things and a few bad things about this Ralph's. The good things include the organic products. They carry more than most grocery stores with things like peanut butter, bread, honey, cinnamon and other spices, several varieties of canned beans, salsa, several varieties of corn chips, vegetables, sunflower seeds, tofu, cashews, almonds, and more. They are also open at 6 a.m. on weekdays and they close late. The US Bank inside is convenient. The people who work here are nice. They work hard and fast and many of them have been here a long time. The bad things include the dusting and the people selling chocolate in front of the store. Yesterday, Emilia was sweeping dust along the back, horizontal row by the refrigerated food aisle and I was pushing my shopping cart. She had been push-dusting half of the store when she approached my cart. Emilia could tell I was concerned. I think dusting with customers around is a bad idea. I was there in the late afternoon/early evening too. It seems that they should do the dusting before the store opens and after it closes and not while customers are there. They also don't seem too concerned about getting dust on food or they would use something else to get the dust off the floor (e.g. something that would collect it without making it airborne). Albertson's does the same thing around the vegetables and fruits. However, I have mentioned this issue to this Ralph's before and they apparently didn't change. The people selling chocolate in front of the store are bothersome and I don't think they should be allowed. With the American obesity epidemic and the need to eat organic food, there are two fantastic reasons to avoid buying bars of chocolate from strangers. The only other particularly bothersome thing is Ralph's employees often smoke cigarettes in front of the store. Several times I have had to breathe their secondhand smoke as I pushed my cart out of the store. I think they should quit smoking or find a better place to do it where customers don't have to inhale carcinogens. Overall, I like Ralph's and this is a good location. However, like with most things, it could use a little more vision and improvement. read more

I just wanted to tell you about the butcher Felix. He was the most amazing and helpful person that I have ever met. He helped me out on picking out the best Prime Rib. I knew nothing about how to cook it. He told me what I needed to do and let me tell you, It came out perfect. My family said it was that best they ever had:) Thank you Felix you made my Chistmas dinner memorable. read more

I like this Ralph's. They have a good selection of organic produce. The checkers are the best. The store is kept very clean.

incredible options in all my favorites liquor and every kind of foods and the staff are very professional and knowledgeable friendly and welcoming. read more

It's with sad disappointment that I give this Ralph's only 2 stars I am a long time customer and even followed them from long beach blvd because their customer service was just that great...side bar: there is a Ralph's right around the coroner from me literally!! Anyway today was the first time I have had a horrible experience here with a cashier name Sherry W. and it made such an impression on me that I don't know if I will be back. Don't know if she was having a bad day or if I was supposed to bag my groceries and that pissed her off I just don't know because she never spoke and seemed very agitated..one apple can spoil the whole bunch because everyone here is friendly and has great customer service but you might have lost an old faithful here!!! read more

I do all my grocery shopping here as it's barely a couple minutes away from my house - if that, and because from my experiences elsewhere this is just the best place for it in the area. The staff is nice, helpful if you need them, and leaves you alone unless you want them not to. The store is always very clean and orderly. They always have everything in stock, have a massive variety, and usually the checkout is quick and efficient while never being pushy. The aisles are wide and well lit, the deals are prominently displayed, the prices are very good and there are always a lot of lower prices for club members (which is free). If you don't come on weekends or anything it's also nice and open with quick checkout and no crowding at all. There's nothing really bad with the store or staff though aside paying for bags. I'm aware plastic bags aren't allowed in the city due to a recent law - but there is NOT a low requiring them to charge you for paper bags, it's just a scheme to make some money when realistically the logic behind it doesn't make a lick of sense. They never charged for plastic bags and those are gone now nor did they charge for paper bags up until now - so essentially they are SAVING money by not having plastic, yet they charge customers now for bags that were free all this time? There's no excuse for this. Aside that there is one other big issue - they allow bums to skulk around in the parking lot. This is extremely frightening and dangerous, especially for women that are alone or with their children, and during the night for just about anybody. They need to do something about this before someone gets stabbed, raped, or robbed. I shouldn't have to have some homeless person yell at me out of nowhere scaring the shit out of me inches behind me I didn't notice sneaking up on me as I'm putting my groceries away to ask for change and be so close I can't be sure if he's going to assault me any second with a knife. It's not only scary, it's disgusting and paints the business as such. I know several people who have genuinely stopped shopping here because of this exact issue. read more

Came here strictly to try the buy and fry fish. Me and another customer had to keep ringing the buzzer to get some service in the seafood area. Nobody came out, so we had to get two different employees to page for service. After 15 mins. of waiting someone finally comes out from the back. Looked like he had been sleeping. Put in my order for my fish to be fried, which took another 15 mins. When I finally got home the fish was not fried all the way through. I will never do the buy and fry fish service again. First it took too long to get some help and secondly, it was not cooked right. read more

embarrassing i my entire office is laughing at me i can't believe ralphs bakery screwed up my order 3 days ago i placed an order for a colossal decorated cookie to say congratulations carlos. i even called yesterday to confirm and the lady said yes we have your order and its is ready. i went this morning to pick it up (before work), paid for it and upon walking to my car i noticed the cookie says happy birthday carlos...wtf i checked the order form and it clearly says congratulations carlos. why in the hell when i called yesterday to confirm and she said it was ready why did she not double check the order thanks alot ralphs bakery my entire office is laughing at me i am so pissed they had the nerve to try to give me a 50%discount. please don't insult me it was your mistake and you had plenty of time to fix it. my coworker said that is why they don't use ralph's bakery, they don't care. my entire office is laughing i am so embarrassed read more

Ralphs - Grocery Near Me - Long Beach, California

I love RALPHS! I can pretty much get everything from here fresh :) I also love how they have the San Francisco style sourdough for $1.99 which you can't just find anywhere else! The staff are nice & helpful too! Great rewards you can get from their Ralphs rewards program :) Close by the LBCC, so I can swing by to grab what I need or get breakfast! One of my favorite store to shop! read more

This Ralph's is really nice. I've been coming here for a while now. They have great sales. The store is clean. And the workers are friendly. If they notice lines are getting long they will open up another line. Luv it. Don't forget ur reusable grocery bags & ur Rewards Card. read more

First, know that Ralphs is my go-to market for years. Its always been one of those stores that are more like a neighborhood grocer with professional, friendly staff who, if you regular the place long enough, will greet you by your name and a legitimate smile. That said, I've only been coming to this location for a couple months - but JOSE is that great guy here. Engaged and always good with his customers no matter if it's a holiday rush or slow as molasses day. Sadly, in the short time I've been coming here, this location keeps doing the same thing wrong and in my opinion not getting it right. Opening up the express line to larger orders. I get sometimes circumstance requires that. But today and several times in the past, the move seems to cause more trouble than help. I'm not the cranky chick that complains about an extra item or four over the posted express limit. But what I do not understand is opening up an express register to a large order when you have long lines with several People in those lines with small orders that can otherwise breeze through. I can stand around and watch the world fall apart on CNN on my phone, so I can be good with the wait if I have too. But there are many seniors that shop at this location and I've seen them have to wait for Extended periods in line with their one or two items. And struggle with. Which by my thinking defeats the purpose, courtesy and streamline of having an express checker. This location does not have self check either, I'm assuming because of loss numbers. So that express needs to be an express even if it means scheduling more checkers. What exacerbated the situation today is the checker then bagged the large order - as the line grew. Yikes-I'm hoping this review guides the powers that be there to better schedule shifts or tend to the whatever's so they will have less cranky customers by holiday time - cause no one wants that right? read more

Ralphs - Grocery Near Me - Long Beach, California

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This review is for the bakery. I placed an order for a cake to be picked up on Halloween at 3:30pm. It was for my daughter's halloween costume birthday party. I asked for a chocolate cake, with fresh strawberry filling, glazed strawberries on top and decorations to consist of cute girly halloween decor. I arrived at 3:25pm (There are NO other customers whatesoever) on the dot to pick up my cake and the girl goes to the back for about 5 mins. She comes out and proceeds to tell me that she forgot to make my cake! At first, I thought she was kidding and was waiting for her to tell me so. She wasn't. She asked if it was okay if I waited 15-20 minutes while she makes it. I was like okay, I'll wait since My daughter's party is in an hour and we need a cake obviously. 45 minutes later, she brings out the cake and it's a spooky halloween (not girly cute at all) cake and the strawberries are not glazed. I let it go and pay for the cake. I get home and we sing happy birthday bla bla and when we cut the cake the bottom layer is literally about 3/4 of an inch thick, then there is a thin layer of fresh strawberries, then a huge 3 1/2 inch layer of chocolate cake. Wow....what a mess.... Needless to say I was hugely disappointed by the service and the cake itself. I ordered from Ralphs because I had recently had a chocolate strawberry cake from the Ralphs in downtown LA and that one was perfect! No more cakes from this specific Ralphs Bakery read more

So i just finished at this store and i have to say. The associate name Ruth. THANK YOU. You were nice and accommodating to me when i couldnt find something and then again when i had an issue with a rude checker. You are awesome girl. The issue was they never asked for my club card. Without it ralphs is overpriced grocery store. The checker was rude and only asked if i had a bag never my card. And when she was told she just kept saying "no i asked her no i asked her" She didnt. I called their customer service support and they said they would talk to her but i doubt it. They never asked me her name so. I dunno about that girl, everyone else is epic as hell though. read more

My first time Shopping Here. Very clean store. Selection of Fresh Organic produce was Great. Cashier was very pleasant to deal with.

The worst pharmacy my daughter had a ear infection dr sent the prescription there to pick up they dint have all of it a 10day supply they only had 5 days they promise to have the next day thinking They gave me 5 days She'll be ok 4days lather no call and I'm almost out so I show up at store and Brenda tells me it dint come in has attitude like she is Busy but not to busy to give looks and after all that they wanna transfer to a Ralphy's out of my way 40 min lather after having me wait longer say they have one but there will be some left over throw it away why couldn't they do that 40 min earlier read more

This Ralph's gets one star only because it's the lowest you can score a place. I have been coming to this Ralph's since 1998 and it need some love and attention the checkers are great and the workers are fine it's the management and lack of security I don't feel safe here they always allow panhandler which to in the store and steal all of the bottles and they have the longest lines on Labor Day they only had 3 checkers open come on now the meat counter is too high and in a horrible location the Bakery is just bad too read more

I bought two items from here so far and they both were very moldy when opened when asking for a refund I got attitude and it took forever I suggest u not to come here read more

does not take apple pay google maps says they do but they do not take apple pay at this location or any other form of contactless payment.