It's so nice to go grocery shopping and have a pleasant experience. The Ralph's located on Cherry and Carson Street is the place to be. The store is always clean, the employees are always nice and the store is always well stocked. The employees are always helpful whether it's finding an item in the store, using the self-check out, assisting with taking the grocery bags to your car or just holding a short conversation with shoppers while checking out. There are always shopping carts available and the lot with plenty of parking is kept up as well. There are also other useful businesses on the same lot. Check out the pictures. I recommend this location. read more

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Good hours. Convenient location. The store feels like it's in permanent lockdown. The seafood is occasionally fresh. read more

The lines the lines the lines. This location lines after 7pm, I can testify and say I want to put sh*t back. I had to check to make sure I wasn't at the Dollar Tree or old school 99 Cent stotes stores The line was ridiculous...at the prices we pay there shouldn't be one cashier and the line is at the dairy section. Self checkout wasn't an option.. read more

I love this store! I find what I'm looking for every time. I love the fresh produce and friendly staff. Prices are reasonable and I always use the digital coupons helping in costs. Also I always find parking quickly. This is my grocery market for sure! read more

This is my go to spot for my pharmaceutical needs. Over the counter prescription and prescription refills. This place has everything I need. I get my roses and flowers here on special holidays. This place beats alot of the competitors prices. I have been going here for years since it is very convenient for me to go after coming out from the LA fitness gym. Plenty of parking, prices are decent. Ralphs Still honor my club card I had for 30 years! Lol Overall, I would keep coming back to this location. The staff is friendly and professional. No complaints. I take one star away for a section that this store created. On the very far left there is a section where they treat you like a criminal. Hair products locked up which you can only purchase in that section. Cashiers eyeing you like a hawk, improvising if a theft will occur. That section felt ghetto to me. I felt like I was in Walmart in a community of thieves. Keep in mind, the Lakewood County club is right across the street. Meaning its really not a bad location. Other then that. Its a good location to shop. read more

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I usually get my items from here, even in Instacart. Tonight I decided to use Instacart and the delivery person was nice and helpful. However, one of my items was definitely not a keeper. Not only was it priced 4.99 but I was charged 6.99 , I couldn't believe my eyes!! Watch the video! Insta cart did offer to fix it with refund and that is great. But... what is happening with these "Shoppers" that they don't pay attention to quality or expiration dates???? And why is this even happening with our products?!!!!! That looks like it was done on purpose!!! read more

Nice store, very well kept. However, the amount of money I've wasted on rotten produce and meat is ridiculous. They really need better quality control read more

1-Star Review - Extremely Disappointing Pickup Experience My pickup experience at Ralphs on September 3rd was absolutely horrible and extremely disappointing. I placed a pickup order expecting it to be complete and convenient. Instead, when I received my order, more than 10 items were missing. This wasn't a minor mistake involving one or two items -- a significant portion of my order was missing. The entire reason I use pickup is to save time and avoid having to go into the store. Unfortunately, because Ralphs failed to include so many items in my order, I was told that I would need to come back to the store to pick up the missing items. What really frustrated me was that customer service did not provide me with any other option. I had already placed the order, paid for it, and made the trip to pick it up. Now, because the order was incomplete, I was expected to make another trip to the store to correct an error that was not mine. The customer service experience was just as disappointing as the pickup itself. I felt like my concerns were not taken seriously and that there was very little effort to actually help resolve the situation. There was no meaningful alternative offered -- I was simply told to come back for the missing items. Why offer pickup if customers are going to be inconvenienced twice? A pickup order should be checked carefully before it is handed to the customer. Customers should not have to spend additional time and make another trip because the store failed to fulfill the original order correctly. This was one of the worst pickup experiences I've had, and what made it worse was the lack of concern and willingness to find a reasonable solution from customer service. **Ralphs really needs to improve both its pickup process and its customer service. I hope management takes this feedback seriously, because this experience read more

We stopped at Ralph's to replenish our refrigerator and pantry. We just came back from 5 weeks in Georgia, and as we walked into Ralph's, we noticed immediately the commonly products and aisles that reminded us of the Kroger's supermarkets. We had no problem with produce and fruits on our list. Grocery Staples such as bread and dairy products and eggs were quickly found. We picked some 0 sugar/calories soda water and found the chips and crackers for snack. The lovely missus only had one item she did not find and that is Country Time Powdered Lemonade mix. The flowers section was somewhat sparse and perhaps the Thanksgiving holiday had made an impact. But overall Ralph's filled our needs and it was a deja vu pleasurable shopping experience. read more

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Ralph was known as a high end store. But the quality of service is really poor. I can't find any staffs to help me find items that I need. And men staffs at the cashier were not respectful to customers. read more

One of the worst Ralphs I've ever been to. I notoriously tried to avoid this grocery store because the layout is horrible, it's so hard to find anything, and half the store is locked up or you can only access it from one area. They need to it the store in half and hire 2x the staff as there is never checkout lines open. Last time I was there with my daughter in the cart, as we were leaving the cart immediately locked up the wheels and alarms were ringing as we exited the store even though we purchased everything. This would've been fine but no one came to help even though a security guard was standing there staring at me. I looked at him and said "hey the cart locked up can you help me? " And he just continued to stare. I had to then carry my two-year-old daughter while I'm pregnant with two very heavy bags all the way back to my car. Super frustrating and scary experience. read more

Extremely frustrating experience today. One full bag of our groceries was missing when we got home, which required a 20-minute drive back to the store for a refund. After putting away the remaining items, we discovered a Nutella that was expired (August 2025) still being sold in December. To make matters worse, when calling the store about the expired item, the shift lead (Lety) gave me attitude instead of help. Now I'm forced to make another trip back for something that should never have happened. Between missing items, expired products, poor customer service, and wasted time and gas, this visit was completely unacceptable. read more

Ralphs - EXPIRED ITEM STILL ON SHELVES - Grocery Near Me - Long Beach, California

I bought cuties that were no good. They had no taste and one was rotten. I took them back to the store . They said I could choose another bag of Cuties or get a refund. read more

Poor produce, especially the mushrooms. Very few packages were on the shelf but even the ones remaining were awful. Plus, the packaging and labeling make it near to impossible to see the mushrooms. I brought a package of mushrooms home but ended up throwing them away. Awful quality! I'm also tired of being treated like a criminal there. They have a lot of merchandise sectioned off, with more security and a separate payment required. Lots of security guards, too. Store environment feels like a bad neighborhood. read more

Bought food from the deli to eat on the way home as a snack. Asked for napkins they don't have napkins. Robert was nice but this might be small but luckily I had napkins in my car.. read more

Ralphs - Yummy nectarines & peaches - Grocery Near Me - Long Beach, California

My wife and I just moved to the area about week or so ago and everyone at this store from the security guard Mel, Santiago and Mika have been super helpful and friendly. There's more people I met but can't remember everyone's name. I am a pastor and we moved here for ministry. The chicken is always fresh and delicious. May God bless this establishment and they have favor in Jesus Christ name! read more

Used to be a good store. After multiple incidents it is time to leave this review. No self check at 6am in the morning, and one checkout lane open with an employee named Michael who looked and sounded like if you caught the virus he had you would be in the hospital. Another incident at 7pm there were 2 check stands open with 8 people in line at each one. Asked the 2 employees standing around doing nothing if someone was going to open another lane. "No" Simply took my business elsewhere. Along with seeing more and more expired food with over a year past on the expiration this place honestly just needs to be shut down. Manager is useless, thankfully never saw her attempt to handle a checkout lane too often. You would think someone promoted to that position would know how to work a register. You will unfortunately be disappointed. There are 3 good employees there that are currently close to retirement age. Aside from them there is a mix of decent and useless employees. Just best to shop elsewhere sorry to say. read more

This place is awful and terrible service for a grocery store. Their prices are overpriced, way over aldis or any comparable store.

Horrible place. Wouldn't even let me buy a toothbrush they. While everyone standing around and doing nothing read more

Ralphs - Grocery Near Me - Long Beach, California

This is not the closest grocery store to me, but it's where I shop now. There is a good selection and prices are fair. It's clean, stocked well, and has good variety. Pricing seems fair, especially if you use the mobile app and digital coupons. I don't like being approached inside the store to purchase outside products, though. (They've had a vendor booth set up in the store every time I've gone lately. Some people staffing the booth are polite but if my reply to you is "no thank you," your response should not be to try again push your product.) read more

Ralphs - Stop acting like you know the prices Carlos L. Please verify every price so we don't have to correct you. Stop playing with our money. - Grocery Near Me - Long Beach, California

Literally half of the time I shop here as I'm walking out the door they lock up my cart. Usually I don't have too much and I can leave my cart behind but when I have a fuller cart you have to wait for security to unlock, if they ever come without having to ask. Ridiculous. read more

I had a warm greeting from the store management team member (Blue Shirt) as I entered the store, Also Mika was very helpful in assisting me by looking in the back for Almond milk. She had checked a few boxes and I got her attention to let her know I would get another brand, she politely said she could check more boxes. I informed her I didnt want to waste anymore of her time but I was very appreciative of her efforts. Mika went above and beyond. Thank you 2/16/26 7am. read more

As a part of the Kroger family, Ralph's can be a hit or miss depending on location. I do not frequent Ralphs and on my second trip here I remembered why. For a store doing business in 2023, why do we still have to use a discount store card? Also, the digital coupons that they make you scan to connect with the app. WHY????It would be somewhat tolerable if the app didn't log you out. I spent 6 minutes in an aisle trying to get wifi to reset password. When that didn't work I went to the register with a picture of the digital coupon and item together. The cashier was absolutely useless. She wanted a picture of the digital coupon alone? Yeah that didn't make sense to me either. Zooming in on the photo i had wasn't good enough. Finally told her to put it back because this was more laborious than I needed it to be. Ralphs store managment and corporate if you are paying attention. Your customers don't like this. Stop making people jump through hoops to spend money in your store. The end result, a hard pass on the frustration. read more

Ralphs - outside - Grocery Near Me - Long Beach, California

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Refusal to let us buy basic hygenic needs, even though there is no close time. Also only one line but multiple people joking around and talking to each other. No one cares. I went around 11pm on a Sunday night read more

I'm beginning to feel my disappointment growing. I've been a loyal patron to Ralph's for decades. My latest experience this weekend was another disappointment. Management try is absent. I went yesterday. Picked up some kerns nectar for a road trip with my family. The cans were filled with a sticky substance. I noticed it when it dirtied my sweater. Today I bought a 2 pound back of ham that was expired 3 days prior. The was a nearly exhausted supply of bag for produce. One 1/4 roll for the entire department. The staff is very nice and polite but management is clearly absent. I hope this improves. read more

Today the Ralphs in Long Beach off Carson was a hot mess. Not because there were so many customers but because the manager Denise was out of control barking orders at customers and the employees. She held up all the lines, so they were all the way down the isles. People were not allowed to get into a check out line until she gave them permission which held up EVERYTHING, checkers were standing there with no customers until Denise was able to bark orders about which line customers could get into, holding up the lines, slowing down the check out process. And the way she speaks to her employees is absolutely disrespectful. read more

there was two ladies working the check out stand one starts with a P who are extremely extremeLou rude. this isn't the first time I've had issues with them. & I am sick of their attitudes here. this needs to be fixed or need to put them somewhere else make me feel like a theif everytime I'm in there racially profiling me or idk what. But constantly checking everything I buy. I'm sick of it. read more

This place has always been clean over all the years it's been here. All the staff is nice Fresh frost and veg. The meat quality is always on point and there is never a shortage of carts. The parking can be a bit off sometimes but not on a regular basis. If your looking for something easy just hit the deli slash cooked. Food. Can't go ring with the fryer chicken and some wedges or a order of Mac salad yum yum to the yum yum give them a run. Thanks for always being on point guys keep up the good work. read more

Ralphs - Cheddar sautéed mushroom burger with a side of veggie potatoes. - Grocery Near Me - Long Beach, California

Just experienced the most racist experience ever! I've been coming here for over four years! they've recently hired armed security due to their body products and etc. being stolen capitalizing in a huge loss. Today I arrived at the store as normal to buy my necessary needs. I was assisted by Jose, who worked in the glass area where all the Body products are, purchased with receipt IN HAND. As I get ready to leave, the beeper goes off and the armed security decides to come running outside and asked me if he could see my Receipt... I didn't steal anything. I gave him my receipt & I proceeded to my vehicle. As I am walking to my vehicle, I see him on the radio following me and watching me as I go to my vehicle... So I turned around and asked if he was reporting me... He walks away, and I then proceeded to go back to the store to report the Behavior. As I approached the front of the store, he's standing there and he says you walked off without me giving you your receipt.. . I advised I was going to speak to the store manager because I felt so uncomfortable. He says do we have a problem? and I said "we're about to see right now" and then he mocks me in a "Slave Master antagonistic tone" repeating after me" We bout to see right now" I proceeded to go to Jose to ask for the store manager. Jose was apologetic and I was directed to Nancy who was very much so not understanding of the situation and proceeded to Downplay his behavior advising hes supposed to check receipts when a beeper goes off (Which is completely understandable he has a job to do) however, When I proceeded to advise the racial behavior she had NO concern about It & was very dismissive. I asked HER for his name. She said that she couldn't give it to me YET This man was recording me WITHOUT my consent.. I decided to go ahead and take a picture of him! I asked for my receipt back because he was taking pictures of it and when I asked him to give me my receipt, he advised he threw it away ...yet, He has my personal information that shows on that receipt. He knows exactly what he did before He turned on his phone to start recording me, but of course to cover his a**, He decides to play himself as the victim and try to make me look as the aggressive, black woman.. I'm not having it... so here's the racist a**hole that they have a pointed at this store & I will be following up with corporate. The security company he works for is called Guardian International Security. You can look at the photo and tell he's very very much so an arrogant individual AND Feels bold because he has a gun in his threshold. read more

Ralphs - Armed Guard - Grocery Near Me - Long Beach, California

Not very many customers in the store when I arrived. Lines were short at manned registered and the self checkout was pretty empty too. Came to pick up a specific item for my dad: sugar-free Gatorade. Regular Gatorade had slim pickings as far as flavors. The sugar-free did not have the regular size bottle in orange, which was the flavor he wanted. Found it in a multi-pack, even though all I needed was one bottle. Of course, we never go and leave with just one item... decided we to curate a charcuterie board. Left with assorted cheese, dried meats, and crackers. Missing from the deli were layered dip. Usually Vons will have these made by the deli and then some commercial ones. This was completely absent. They did, however, carry some homemade salsa, guacamole, and pico de gallo in the same display with Homeboy Industries chips and salsa. I usually go to Vons, and seeing they're better stocked, it will continue to be my grocer of choice. read more

Ralphs - Picked up this energy drink from Ralphs. Surprisingly good. Ten calories a can and on sale 3 for $5 with Ralphs Club card. - Grocery Near Me - Long Beach, California

All the workers here are awesome but that tall white security dude is always racist asf. I always see him causing problems with mainly black people but even have seen him talk down on elderly Asian woman. He's always on a power trip, consistently demeaning people, especially brown people. One time I witnessed these two boys who stole candy bars and he went outside to take a picture of their license plate (I understand these kids shouldn't steal) but he started to curse them out and as they drove away, he was stomping their tires and kicking the truck. This guy seriously has got to go! read more

Let me say this, I've been going to this location for about 5 years and I've always had a pleasant experience with the workers there until tonight. I've only checked out at the self check stands. I made a mistake tonight, the worker asked me if I had 15 items and I said I did, I counted it before I entered. He said something to me as I was punching my number into the register so I recounted it again, I made a mistake, I had 16 items. What I didn't appreciate is how he spoke to me in front of the other customers. I was told to get out of the self check area, he repeated himself about 3 times. I told the cashier how I was treated by the other worker and she apologized and agreed that I shouldn't have been spoken to as I was. She explained to me the new law about self check and I understood what she said. She was very understanding. She knew that I was upset. For that rude worker, if you're in the customer service business, treat people the way you'd want to be treated. read more

Re: the pharmacy I had the best experience at the Ralph's pharmacy, Everyone was friendly, eager to help, considerate. They were very quick to answer my questions and give me my shots. This pharmacy has always been pretty good, But today my experience was outstanding. read more

This is my go to Ralphs. Totally appreciate the employees that work here. Always helpful and friendly. Love me my favorite cashier Ms. Dee. They have a great bakery and cooked food area, always get food here and love it all. Appreciate how you keep the store clean and thank you for always being available to shop all the items I always need for cooking. read more

I typically don't write reviews but I feel the need to voice the horrible customer service I received by manager Letty. I purchased an air freshener difffuser along with my groceries. Upon opening it at home, I became aware it did not work. However, I had already disposed of the receipt and packaging as I didn't expect to return anything. I proceeded to return to the store for a return and Letty stated since I did not have my receipt she couldn't help. I insisted she look up my receipt but she continue to report she didn't even know if the store sold that item and she couldn't do anything without a receipt. She finally gave me the store number and asked I call in the morning to speak to the book keeper so they could search my receipt. I did as prompted and manager Denise informed me I could go return my item and simply ask it be put on a gift card. I returned on another occasion to do my return as prompted by Denise and again Letty was there and refused to do the return retirrating without a receipt I wouldn't get helped and I "lucked out." Letty didn't take the time to look up the item on the website, did not bother walking to the aisle to get a bar code she simply continue to state she was following store policy and she had no idea where I got the item from. Honestly the lack of effort from her to assist me, listen to me, in addition to my time driving there twice for her to not help me despite another manager approving it was extremely irritating. I called corporate and within minutes my item was looked up and a refund issued. read more

Came here to return an ice cream scoop that I didn't use/need and had bought for work. I had lost my receipt, but I had used the app to scan my Ralph's card when I purchased it. I was having a hard time pulling it up in my app and Marcella saw that I was having a hard time. She came up to me and asked if she could help me and I explained my situation to her. She was able to scan my card and pull it up for me. It is always a nice feeling when an employee goes the extra mile to help. Kudos to Marcella. Aside from that, the store is very clean and organized. My dad always comes here to pick up his prescriptions and comes for the manager's specials. One day he came home with a pack of avocados that he got for $1. read more

Stop by deli dept for cheese,slice chicken for sandwich's, the gentleman who waited on me showed excellent Customer service, may have been new employee, got my order right, Will give that employee 5 stars My complaint is with the co-worker who was not a team player, the line started to form with 4 others customers and she did not help co-worker! My main concern was I tried to speak and get her attention because A fly had enter the deli on the salad and food section and landed on meatloaf salad's and other items,finally I spoke out loudly and said it a fly in the deli comportment on the food, finally opened comportment and fly flew out Now that food is contaminated and will be sold to some unexpected person who don't now what happened If she would have not avoided contact with me, would have only had to remove meatloaf, Customer expect better and deserve better, read more

Super Clean. Well stocked. Friendly customer service. Parking lot has great Sunset Pics.

I shop here often. It's convenient, in and out. I've known most of the cashiers from the Bixby Knolls location before they closed. Most of all, I like the self check out when I have 1 or 2 items. And I'm always running here at least once a week to grab a sales ad so I can plan my next adventure... read more

Facts: The Market: very well stocked, great variety of items, well laid out and priced well. Even eggs had plenty of selection. The fresh bakery had a very good selection of bagels, pastries and muffins, ALL FRESH. There were the packaged ones as well but I prefer the fresh bakery. Those items looked good too. They had everything I needed in stock. The parking lot: Super clean, no crazies waiting to bother me, no issues with potholes etc. Employees: kept to themselves but were friendly and helpful when you said hello. Bakery lady was definitely a morning person and very nice. I had not been here since pre COVID. It was a different experience and they definitely turned this place around. I don't feel I need to go all the way into another city now to get great service. Thank you! I'm definitely coming back! read more