Went in about 5 minutes before closing to grab some movie night snacks. The store was still well-stocked, and the staff were helpful despite it being late. Prices are reasonable, and I appreciate that they're open later on Sundays, which made it really convenient. Overall, a solid neighborhood grocery store for those last-minute runs. read more

Vons - Grocery Near Me - Long Beach, California

Vons is a brand owned by Albertsons , where I live in San Francisco the dominant brand is known as Safeway, and this Vons location for the most part mirrors my local stores. Located amongst numerous hotels this store is a great option within walking distance to pick up liquor, beverages, snacks, and frozen prepared foods, or any number of supplies, there is also ample roof parking. The Deli though was not appealing and at 7pm during my visit unmanned, and the checkout horribly understaffed with a dozen plus customers waiting at each cashier so that numerous lines snaked into the aisles. It looked to be well stocked, and an attractive space, but I left without making a purchase because of the lack of cashiers. In my case the purchase would have been for food and beverages, but instead I opted for granola bars that I had packed in my luggage. I noticed via other reviews that a lack of staffing is a frequent reported issue so patience will be required if shopping here. read more

VONS has a Fresh Pass subscription that costs $99 a year. One of the perks is maybe once a month they give away a free item, it's never a regular deal. They send an email on Saturday mornings, you can clip the offer, and you can get the free item during opening hours on Saturday or Sunday. Here's the problem, more times than not, they don't have the item in stock, and whichever manager seems to be working, ever knows anything about the item, the offer, or why they don't have it in stock, or anything. The store director never seems to be on duty those days either. They have a "Special" VIP phone number you can call, but unfortunately ALBERTSONS/VONS outsources their special VIP number outside of the USA. At that number they never seem to care enough to pass along your complaint to the store director. You would think that on the weekends when they're having the Freebie Giveaway - they would make sure they're stocked with the item, and all managers and employees working Saturday & Sunday would be informed about the item, where it's located in the store, and have a plan to give a similar item of equal quality to give if they're out of the item, or even better a RAIN CHECK for when the item is back in stock. After all we have paid almost $100 for this subscription and in this day & age of outrageous prices with everything, they should want to provide their subscription customers with that free item. And don't even get me started on them abolishing the Self Checkout and having to wait inline for a cashier for 20+ minutes for ONE or TWO items... read more

I give ZERO STAR rating. Safeway corporate office - #1- Hire people who care about working. #2 - TRAIN YOUR NEW HIRES AND EMPLOYEES! #3 - Does NO one answer any department? #4 - District Manager and Store Manager, you both need to address issues with staff and ANSWER THE PHONE! read more

Very disappointing customer service. Customers are constantly waiting to check out, even when 2-3 registers are open. Some clerks are having side conversations while customers wait, and often a new line is only opened after customers complain. Management should consider hiring more staff or calling employees in during busy times. Customers shouldn't have to speak up just to get basic service. read more

This is specifically for the sushi they make fresh every Friday for $5 in the deli area. Yes, you read that correct...$5! Now don't think these are some outlandishly huge rolls they are reasonably sized and you can't beat the special of $5. The other rolls are still pretty affordable averaging $9-11 bucks. The chef that works there is so kind! She is always so helpful and make sure to ask for chopsticks and the sauce that you need. The only thing I wish you could do is purchase the sushi directly from the deli area. The lines at this Vons are always so long but for some $5 sushi on a Friday it's worth it. read more

Vons - Grocery Near Me - Long Beach, California

See all

Food: 2/10 Service: Zip, zilch, ZERO/10 Ambiance: 1/10 This location is such a JOKE, y'all! Please avoid if you value good customer service or your sanity. I went here for a very simple task: purchase a mylar balloon in the shape of a 3 (to celebrate my third recovery birthday). I found the balloon (yay!), but I couldn't find anyone to help me fill it! Customer Service said the attendant would be back shortly. I waited 15 minutes and decided to fill it myself. So ridiculous it's comical... read more

Do NOT come here unless you have an extra 15-20 minutes to spare. The lines are always long ever since they removed self checkout. I didn't mind the high prices because of the convenience and location, but now expensive groceries and 30 minutes to grab one thing? It's insane. 10-12 people in each line at 2pm on a Friday. Line is halfway down the aisles. Worse in the evening. read more

Not enough workers. This place always has 2 cashiers with lines going to the back of the store. will take you 30 + mins just to check out.

Ciana was so sweet and she insisted that she bagged all my groceries. I know it's your job but she's just really nice. I'm sure she deals with a lot at this location. I'm new to the area and I'll be coming back. Thank you again. read more

It's my first visit to Vons since they closed down the store I shopped at in Bixby Knolls. This store is located on a busy street with very limited parking. On any given day when I drive by I see a lot of random people hanging out loitering and dancing or they appears to be in their own world if you get my drift. It's one of the main reasons I haven't stopped by this location. No worries they have security guards and are well staffed. At times It's a little unkempt in front and the immediate area but the inside of the store is large well stocked and very tidy. Upon entering I immediately like what I see the store is packed with people kind smiling faces and aisle upon aisle of specialty items foods and such that makes my day and I grab a few things from every aisle that I visit. I'm obsessed with soo many things I have to be careful not spending too much money. BelGioioso Provolone Cheese And Genoa salami snacking rolls. It was delicious. 10/10 Mango cheesecake It wasn't very tasty the cheesecake was dry and flavorless the mango topping surprisingly didn't taste fresh or fruity. 4/10 I tossed it. Casamigos Reposado Tequila A gift for my daughter. 10/10 $70 Tillamook Dark Cherry Ice cream. Rich and creamy flavor but this batch had hardly any cherries. 8/10 Eggnog Store brand thick and rich I'm glad I bought some this year. 8/10 Chamoy pickle. Bought for my daughter. 8/10 They have a sandwich area for fresh made sandwiches the menu looks amazing I'll come back to try one including a pack of French butter. I am so glad I gave this location a visit the store is really nice and the staff are cool and helpful as well. It's my new favorite store. Until next time it's just me Shawn C. read more

EVERY TIME I come here to shop there's 2-3 registers open and at least 10 people in line each. The food variety is good but the customer service NEEDS IMPROVEMENT. The clerks are not moving with urgency and don't really care how fast the lines are moving. It took me 10 min+ just to buy 4 packs of noodles. The he store ambiance is at least clean and looks presentable. Bring a book when. You come and buy here...you'll be in line for a while especially during 3pm. read more

Complaint regarding store stock and unprofessional conductI am writing to report unacceptable conduct and deceptive stocking practices at this location. I arrived before 12:00 PM to purchase featured sale items from the weekly circular, only to find the inventory completely depleted. When I requested a standard raincheck, the clerk refused, claiming it was "while supplies last" despite no such terms printed on the advertisement. Furthermore, when I noted that neighboring Vons locations readily honor rainchecks for unstocked circular items, the clerk responded defensively and threatened to reprimand the other branch. Refusing a standard policy is frustrating, but speaking to customers with hostility and disrespect is entirely unacceptable read more

I used to love coming to this Vons. It was convenient, calm, and reliable. Now? I absolutely hate it. It's 8 AM not late at night, not close to closing and there's ONE cashier with long ass lines already backed up. How does that even make sense? People are trying to get in and out before work, and we're standing around waiting like it's peak weekend hours. This isn't a one-time thing either. It's become a pattern, and it's frustrating as hell. Poor staffing, no urgency, and zero respect for customers' time. What's going on, Vons? Do better. I'm done. read more

Vons - Grocery Near Me - Long Beach, California

The Vons store # 2861 at 600 E. Broadway Ave., Long Beach, CA, is the worst mismanaged store I ever shopped at. When I complained to the store "director", Jose Gonzalez, he didn't care, was rude and told me that I can go somewhere else if I don't like that store. read more

Every single time I come to this location, it's the exact same frustrating experience. It doesn't matter what time of day it is, I end up waiting at least 20 minutes in line just to buy a few items. They never have enough cashiers working, and to make matters worse, they constantly shut down the self-checkout lanes. It makes absolutely no sense. Management needs to figure out their staffing because the current setup is complete garbage. Avoid this location if you value your time. read more

Vons was a great store after they rebuilt it. Everything was so nice...I would go in with headphones, get my stuff, go through the self check and get out without having to deal with anyone and their bad attitudes. Now they have ripped out the self-check and the lines are so long; more often than not, the lines are down the isles or all the way back toward the flowers/plants...The employees seem overworked, stressed-out and rude. I can go on and on. This store is a bummer and I dread going into it. PS The people at Starbucks are nice though. I read more

I live really close to this Vons on Broadway and Atlantic, and at this point it's basically my last resort grocery store when I only need one or two things and don't feel like driving farther. To be fair, the actual products and produce aren't bad. When I'm in a pinch I can usually find what I need and the store itself is fine in terms of selection. The problem is the overall experience at this location. The front of the store regularly has a lot of sketchy activity going on when you're walking in and out and on top of that the self checkout is almost always closed because of constant theft issues so as a result the regular checkout lines are always long and move painfully slow. It also feels like they're constantly short staffed at the registers, so even a quick "grab one item" trip turns into standing in line forever. I've had multiple times where I walked in thinking it'd be a five minute stop and ended up wasting way more time than I should have. If you absolutely have to go, you'll survive. But if you have options nearby save yourself the hassle and just shop somewhere else. read more

There's this guy the security guard at Vons he's he runs it at night time and he's not letting me in and is 5 minutes till 10:00 it's not even closing time yet. I'm super hungry and all I wanted was a couple top ramens if it wasn't for this guy I'd probably be leaving Vons you could review but he had to go and f*** things up read more

Vons - 5mins to closing and this guy won't let me in. Smh. A couple of top ramens for dinner. Ughh - Grocery Near Me - Long Beach, California

How is the pantry closed at 630pm on a Monday? How do people buy ready made food when they work 10am-6pm. Seriously?

Located in downtown Long Beach, Von's has been go-to place for groceries since moving close by. Two really nice things about this store: reserved parking on the roof level, with spots always available; correct scanned prices, even with a very complicated sale and discount system. We haven't been back for a while, and I was surprised at how much more non-perishable product is now locked away. As mentioned, it's because of loss prevention. Like most retail these days, it is understaffed so I would imagine trying get a hold of someone to unlock for you would be difficult. When we came on a Friday night, the aisles weren't too full but there was a long backup in checkout. They do have self-service here, but you can't bring alcohol through it, so we had to wait. Not enough registers were open and each lane had overflow going into the aisle. This location wasn't listed as one of the stores that will need to be sold if the Kroger-Albertson merger goes through, so most likely will remain a Vons (part of Albertson's). read more

Vons - Personalized for LBC - Grocery Near Me - Long Beach, California

Vons was perfectly in walking distance from the hotel I stayed at. It was very convenient for me to walk to the market to grab some essentials needed for the room. The market is pretty clean comparing to what is going on outside and is fully stocked with all your grocery needs. What is a bit alarming to me and its not the market's fault. There are homeless people hanging around in front and across the street. While the market does its best to reduce threats and possible theft, it made me feel a certain way as I entered. The main entrance has an automatic gate and when you leave it requires you to have a receipt. I've never seen that before and without knowing I didn't know how to get out until the security guard told me about the receipt. The hotel I stayed at was less than a block away but during my walk I saw homeless people yelling and asking for money. It was a very chilly 6am and they were already being active. Market is great, location maybe not so much. Parking: private garage VERDICT: One and done read more

Deli closes at 5:53 pm! Case full of chicken Monday specials was told it was closed! Why? 0 customer service! WHY? Nobody has and answer for anything. Get over charged and have to go back in a long line after it was there mistake. Supervisor has the biggest attitude. Service desk is never open either! WHY? read more

They charge high prices for convenience but everything is locked up, and there's never more than one employee to unlock everything. After waiting there you can enjoy the slowest moving checkout lines you've ever seen. Walking to el super from here often saves time. read more

Why is it always like this. Get some cashiers in here, we want to go home. I come here three times a week because I don't another choice. Close it like the rest of you can't staff it read more

Vons - Grocery Near Me - Long Beach, California

This is my local Vons and I enjoy the fact that they've started adding more security and cleaned it up a little bit, but I wanted to send a big shout out to Bessie who was working at the bakery department. I have a need for some bread and she was very helpful and kind and very genuine. This Vons needs more people like Bessie. Thank you Bessie for being a good human and a hard worker. read more

Vons - Ice cream. - Grocery Near Me - Long Beach, California

Ralphs and Target still have the hand baskets that shoppers can carry (rather than huge rolling carts), but this Vons doesn't. Ralphs and Target still have self service checkouts following the new staffing rules by the city of Long Beach, but this Vons doesn't. It also doesn't seem to have increased staffing for regular checkout lanes. As others have complained here, it takes forever to buy just a few items. That makes it more convenient to go to the Ralphs on 4th Street (2 miles away). This store often has trash in the elevators (although it's great that they finally cleaned the graffiti in them), and has expired items itemsmore than other stores. They do have a good selection, and many of the people who work there are pleasant. I feel badly for them that corporate doesn't do more to take care of their store. read more

The wait time in line is ridiculous. Easily a 20 min wait. Daily. Not to mention, everything is locked up so you always have to wait for someone to grab the item for you and since they are always understaffed you can imagine that wait time as well read more

Long Beach Vons closed their self check out lanes rather than abide by new local laws. On top of that, they haven't ever sufficiently manned their cashier registers so checkout that used to be quick now takes longer than the time it takes to shop. Vons likes to claim they closed their self check out because it's cost prohibitive to hire a second clerk to man the self check out. And they continue to cut staff causing longer lines. They need to fix this staffing issue or it will no longer be my regular grocery store. I've already transferred my prescriptions away and limit my shopping here considerably. read more

I LOVE COMING TO THIS VONS LOCATION. CLAUDIA AND CHRISTINE are always so HELPFUL. I really appreciate their customer service skills. Very attentive, very personable, and polite. Thank you ladies :) read more

Vons - Orange Flowers - Grocery Near Me - Long Beach, California

We needed lottery tickets scanned at customer service. Jackie came over and helped us. She was friendly and efficient. Thanks Jackie! read more

I went to Vons's supermarket to purchase Boar's Head Maple Honey Ham and Boar's Head Maple honey Turkey and was appalled at the new price per pound. They are currently charging $17.99 per pound for both items listed. Previous to this price increase the price was $11.99 or possibly $12.99 per pound. I went to a local deli and butcher shop and paid $12.99 per pound. Needless to say, I will not be shopping at Von's or Albertson's any time soon!!! read more

Friendly staff Very DIRTY environment (especially the elevator). This Vons allows dogs with or without leashes, customers without shoes, lots of things locked up behind glass doors. If you must, order online read more

I understand the recent law changes, but the decision to *completely* rip out the self check out area is a major mistake. This will not offset store congestion. It will not promote sales, or draw customers. It will decrease the volume of customers entirely. This only alienates the type of customer created in the last 5 years: smaller and quicker shops, more frequently, and with less contact. Not to mention this in an unforced error regarding competing against online/home delivery and other already more convenient grocery services. If you create a barrier for customers to purchase from you, less will customers will purchase from you. The clock to the stores closing is ticking, loudly. read more

Don't bother, just go to Ralphs on 4th. I could walk here but ever since they locked up a significant amount of product and refuse to maintain sufficient staffing, it takes forever to get what you need. I drive elsewhere instead. The poor employees here look miserable and overworked and never have time to help you get you something unlocked. Now they're acting like toddlers about the self checkout ordinance and refuse to hire the staff needed to keep it open. Ralph's is not far and is a much smaller store, yet they've managed to keep self checkout open and not resort to locking up half the store. read more

I don't have the same issues as the other bad reviews of this store because I have compassion & empathy for customer service workers. Unless you've been on the other side of the counter and experienced the way entitled customers act then keep your opinions to yourself & your therapist. I like that I can always find what I need in here and there is always someone available to ask for help. I usually go to the grocery store when I have plenty of time and know what im getting. I had a great piece of tuna steak sashimi from the butcher once, didn't know they sold it but it's worth it if you want to save some money on the extras sushi restaurants charge! read more

This Vons, like so many others in the Southland have totally turned into a "shitshow." I went in to pick 3 items and because corporate has decided not to either hire more employees or pay the ones employed for extra hours, all fast checkout lines are closed! To wait inline behind five others in front of you with a basket of groceries when you need to get in-and-out.... Outrageous and poor management! Never returning! read more

The lines are always so long and they take forever to get to you when you need something out of the locked cabinets. It always adds and extra 15-20 minutes to a simple shopping trip. They really need more staff or just need to figure their shit out read more

This was my first visit to this Vons location in Long Beach. It's pretty much in the only major supermarket in the downtown area of Long Beach. Parking is on the roof if you have a car but it also looked like a lot of people were walking in from the street so this is a great place to get groceries and lots of your daily use items. The store is decently sized and you're able to find a lot of things as a one stop shop. Make sure to sign up for loyalty club card so you can get discounts on items when they are on promotion. The supermarket itself is fairly big and there's a good variety of items throughout. Nothing out of the ordinary to report. Great market to come to so if you're ever in Downtown Long Beach this is where to go. read more

I ordered for pick up today and saw in my cart there was a. SAVE30 code which said when you spend $75+ You qualify for this code which saves you 30 bucks. I bought enough things that had a subtotal of $75.96 and it wouldn't let me apply the code and said I needed to buy more. I went back to add another item to maybe get it higher and I clicked to check out it charged my credit card immediately which caused me to delete many items that I would've gotten before they started shopping, which at least they let you do. I Would've canceled the entire order I was so angry about the lie that Said I could save money, but kept the things I needed. it felt like false advertising. read more

Vons - The amount I was going to spend and the error - Grocery Near Me - Long Beach, California