This grocery store is not what it used to be. Carts are often unavailable, products are frequently expired on the shelves, and the overall customer experience has declined significantly. This year alone, I have purchased a product that appeared fine in the store but had visible mold inside once opened at home. I've also purchased stale chips that had to be returned for a refund. I also didn't realize they were selling expired cat food until I checked the date before purchasing (glad I did check beforehand). Between expired food, poor product quality, and constant stock issues, shopping here has become more frustrating than convenient. The frozen food aisles rarely have the items I specifically come in for, and when I ask employees for help locating products, many seem unfamiliar with where items are stocked. The staff generally appear disengaged, which only adds to the negative atmosphere. What makes this even more disappointing is that nearby stores like Sprouts and Smart & Final provide a much better shopping experience, but at nearly double the cost. I shouldn't have to pay that much more just to avoid expired products and poor service. The one bright spot is the sushi department. The two employees preparing sushi are consistently hardworking, professional, and deserve recognition for the effort they put into their work. Overall, this store has become overpriced, poorly managed, and unreliable. After years of shopping here, I've watched it decline dramatically, and the issues have become too significant to ignore. read more

Definitely avoid this area when the kids are going into school and coming out, it gets CRAZZZYYY packed! But besides that there's always so much in stock and staff willing to help! read more

I come here only when I have to grab something!!! It's usually super packed because Granada high school is right next to it. Many parents come pick up their child here and it's super busy!! Also, kids hang outside at this location. I came today to get keto friendly tortillas for my dinner. They do always have everything you need though. It's always fully stocked here. It's fast and good service as well. I always go to self checkout only!!! I recommend. The ambiance is nice and it's clean inside! The restroom was also clean as well. I recommend coming before 3:00 pm for less hassle or weekends. -Marshay D. read more

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this Ralphs is one of my favorites. It is my go to for groceries. I love how the produce is always well stocked and fresh. Great deals all the time. Good selections on liquor and flowers. Great service by staff always so friendly. At night they have bright lights around the parking lot so it makes you feel safe. read more

Ralphs - Grocery Near Me - Granada Hills, California

Came in on Friday night 7/11/25 6:45pm. Five stars to Annabella for being helpful and kind! Thank you :-) read more

The food selection is good. The service was good. And the ambiance was good not noisy at all . I was there visiting a friend and wanted to see if they are at least at a standard. It was very helpful. I highly recommend this place of business. Kindness forward one person at a time. read more

I prefer pick-up but in general but when I do go into the store, it's a pleasant experience. It's clean & they usually have the all the basic products at standard food prices. Victoria. THANK YOU for the wonderful customer service. I placed a pick up order for 7am. She brought my groceries out with the best, friendly attitude. She also did an excellent job shopping for me with perfect substitutions. read more

I have been coming to this Ralphs location for a very long time. I was here a few weeks ago shopping for family, and I ordered some fresh fried chicken, Potato Salad, and some potato wedges. I really like how they have the food in the deli area set up. They have a Starbucks inside here. Its not hard to find items here. Produce area is clean and spacious. Lots and lots of parking available. Its just one of my favorite Ralphs in this area. read more

Ralphs - Good fries chicken here. - Grocery Near Me - Granada Hills, California

I'm am sick and tired of getting moldy produce from this store. Not only that, but the management is horrendous and rude. I'd rather drive further away than go here anymore. read more

Ralph's is a grocery store The grocery store is clean and well stocked. The service is friendly and polite. The food is great and reasonably priced. I would recommend Ralph's to everyone. read more

This is a nice Ralph's. Clean and well maintained. Lot of parking. Inside is what you'd expect from Ralph's. The bakery looks good. Lots of cakes. They have a security guard at the entrance and the staff was nice. There's a large self check out area and the lady working the area was super nice. Didn't have what I was looking for but I wouldn't mind shopping here if I was in the area. read more

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Nice staff and store but NOT ENOUGH CARTS. Never have them. And then staff are using a ton inside.

I love my neighborhood Ralph's! They always have good deals and the deli has a good selection of food.

Quick stop for a few items. I thought maybe a different Ralphs would have more cashiers but that was not the case. Only one open cashier during rush hour and close to dinner time. I was forced to do self check out. Again not ADA friendly and honestly with the items I picked I kept on needing assistance. So frustrating after working all day. I really do not like self-checkout. read more

My experience at Ralph's shopping has changed so much, restroom is not for children Smelly and unsanitary. Hopefully corporate see's these reviews. Better management needed and food service. read more

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Unhappy customer I bought flat wings from the Deli n they are big as drumstucks..never again will I get DELI meats ..not fresh and wayyyyyyyy to BIG for flat wings..Will not return.. read more

This location now only ever has one line open. I feel so bad for the cashiers. They purposefully way understaff these stores now to further maximize profits at the expense of the customers. I have made it a point in 2025 to shift almost all of my grocery shopping to either Trader Joe's or Costco. Both of which have cashiers, and fair pricing. I encourage you all to vote with your money. Ralph's no longer deserves our buisness. read more

I've been shopping at this Ralph's for the 17 years I've lived in the neighborhood. I roughly estimate I've spent a quarter of a million dollars at the store in that time. About a year ago they put all of the medicine and personal hygiene products in an aisle and blocked it at one end. I made it a point to not go into the aisle due to its inconvenience. Today I needed a protein shake (per Dr.'s orders) and realized it was deep in the medicine aisle. I went to get a four-pack, put it in my cart and headed to checkout with my $250.00 cart of groceries. I was stopped as I left the aisle and made to feel like a criminal. The guy said I had to complete a separate transaction for anything taken from the aisle. I left it on the counter and proceeded to check out with the rest of my cart. I get that people steal stuff... but there has to be a better way to deal with this than treating long time customers like criminals. I will NEVER buy anything from that aisle and as soon as I'm done writing this review, I'll order the shakes on Amazon... for less money. While I'm on the site, I'll see what else I can have delivered to my door. read more

Now that they are done with the work inside & they've figured out their supply chain, this location is back to how it used to be. For awhile it was rough. Most of the parking taken up by building supplies, empty shelves for basis, & a messy interior. It wasn't fun. But now that those days are in the rear view mirror, this location is great. The store is clean, they keep things stocked, all employees are nice and helpful, and the produce is good quality. I will say, however, that if you come in the afternoon on random weekdays, the checkout lines can get long. They often just have 2 checkouts open (I'm assuming just due to the staffing shortage) so that means you can anticipate spending a good chunk of time just waiting to pay for your goods. Hopefully this is something they'll be able to solve soon enough. read more

This is the branch we go to. It is a walking distance from our apartment. We can find almost everything that we need. I recommend coming early - less people and most of the items are replenished and organized. Staff are friendly and accommodating. For the self check out - it is sanitized after each customer. They provide anti bacterial wipes and hand sanitizers at the entrance. It makes you feel secure that they are prioritizing their customers health and safety. read more

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I was today to buy the family style bottle drink that was in sale $1.50 . When I checked it was full price , I asked nicely the reason from cashier ( Andrea ) she told me you have to buy max 5 bottle then I selected 5 then with another thing should be total $14 but was $25 I asked please tell me why she told me I don't have time go to reception. I told I have to buy then you don't tell me why is more? She was very rude and refuse for 3 times. Then other employee (James) also best match helped her both to yelling me. I'm unlucky because This is 2 time happened with me with these 2 persons together . They are very rude , without smile, no patient , yelling me. I surprised last time but today I understood the problem is with these 2 employees. I don't know the Ralph's doesn't have the inspector to check these people how talk and behave with customers . I'm a customer for many years but happened 2 times in my life just with these 2 persons . I ask the management of Ralph to check these people deeply . read more

While I do love shopping local, I love my neighborhood Ralph's! It's such a close walk, so I'm in there everyday. While prices have gone up almost everywhere we shop, I still find the deals here to be the best for groceries. But my favorite part is the employees, I love seeing the same people everyday that not only look like they're trying their best to make work fun for themselves, they are always happy to help anyone! And if you do not have the Ralph's app, you are missing out on the best deals! They have digital coupons on there that are unbeatable and not available unless you have the app. Highly recommend read more

Ralphs - Thr App is easy to use with the best savings offers! - Grocery Near Me - Granada Hills, California

Not a big fan of Southern California supermarkets, overall. The interesting ones tend to be super expensive, and the "reasonable" ones mostly lack character. Last Saturday, while at our daughter's helping prepare food to be frozen for a party, after we finished our grandson wanted to go to the store. He had in mind ice cream sundaes, so the two of us ran over to Ralphs. Once inside I was pleasantly surprised at the colorful, cheery environment. It was the opposite of overly white and bland interiors at other grocery stores. By color choices alone, it felt more welcoming and intimate. There was a lot going on visually in certain departments, but my overall impression was favorable. With Adored Grandson's knowledge of the store we were able to locate toppings, including bananas and fresh Driscoll's strawberries. (We've been to their farms on Ventura County Farm Day.) On to the frozen section for ice cream options, which were legion. Checkout was smooth for us, but might be a nightmare for parents with younger children, as there's a gauntlet of temptations for last-minute boys near the checkout stands. Once back at the house, amazing sundaes ensued. Thanks, Ralphs! read more

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The name of the person was Max He is very rude as fuck!!!!!!!!!!!! I'm trying to encash a voucher from coinstar and he is telling me it was expired and told me to call coinstar costumer service and I did and went back to him and told him that costumer service told me that voucher don't expire and I check the voucher and it doesn't show that there is an expiration date on it!And he is so mad at me that I came back and he told me I told you a thousand times that he can't do anything about it and be back some other day And I just went to him for like the second time and he was so angry at me and his voice trying to intimidate me I don't know what wrong with him It's a simple problem he can't solve Just tell him that's not how to treat a costumer Asshole!!!!!!!!! read more

Hard pass on this one. Customer service is not it. Waited 15 minutes for 4 different employees, including the manager, to grab a bottle. Store was empty at this time. read more

Ok another greAt sandwich artist, Thelma!!! Dominic was busy so Thelma was like I take my time but you gonna be glad I did...mmm ok Thelma showed up and showed out!!! The sandwiches were da bomb So you can't go wrong with Dominic or Thelma -you're going to get a mouth-watering sandwich! Ralph's is popping with da sandwiches!!!! Only $6.99 for a big delish sandwich!!! read more

Ralphs - Best sandwich ever!!! - Grocery Near Me - Granada Hills, California

I just had one of the worst shopping experiences I've ever had and I went through a self check out line so that says enough. There was an open self check out register and I began checking out my items. I was then approached by a Ralph's worker by the name of Annabelle who insinuated I was stupid because I did not notice there were items on the check out bagging area. She did not ask me to move or to stop using the cash register or communicate it was closed. The screen clearly said open which is why I started using it. She then again repeated if I could not see the items in the area. I attempted to reach out to a manager as I felt disappointed with this customer service experience. Unfortunately the manager was on a break and they also did not answer their phone. I will be calling Ralph's customer service and the store again and will update my review with the response. Please avoid shopping at this Ralph's unless you want to be insulted while checking out. read more

Horrible Manager in the Deli. Her name is Barbara. She doesn't seems to know what she's doing, I come often to this store. I seen her work,she just kept on walking all over the place, one time I asked her a question and she didn't respond back. She just kept on walking and she can't even finish her job. From what I see. She shouldn't be a Manager at all... I feel like she doesn't know what her job is. I felt bad for being negative but I wanted to praise one of the worker in the deli. There's a male worker in the Deli that was so helpful his name is Marlon, he has the best customer service. He helped me with all my orders, every time I came here. He's always goes above and beyond. I feel bad for him in times because he's by himself and there's no one else that can help him. My church family comes here and order friend chicken and it feels like there's not enough workers, in Ralph's. We always see the same Male worker. He works hard I praise this young Men for his hard work. read more

Clean store but hard to navigate and locate items. Feels like a grocery store that was laid out to match an existing architecture and therefore weird nooks and corners. Service was jarring, told they "no longer do" a courtesy scan for those who don't have a Ralph's card. Felt more alienated than encouraged to sign up. Based on single visit at both Ralph's and Von's while visiting area, I recommend Von's. read more

A great grocery store to shop at and its also in a good area. I stopped by this Ralph store after work today to pick up some quick vegetables for my dinner. Being the day before Thanksgiving, they were busy than usual but it wasn't too bed especially with self checkout now. This Ralph is in a big plaza so finding parking is easy but most people are lazy and don't put the shopping carts back at its destinated spots. I was able to find all the vegetable I wanted and the staff was very friendly. I used their pickup service before during covid and its a hit or miss depending on who is picking out the items for you. read more

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Love Ralph's customer service is exceptional Always ready to help .if there are long lines they always open more checkouts read more

Ralphs - Grocery Near Me - Granada Hills, California

Don't do curbside pick up from Ralph's. They don't give a crap about you or your groceries. The grocer (will neither name as a male or female) literally put my groceries like someone just threw it in the back of the trunk without actually laying it (no exceptions - milk, eggs, etc). I had to wait 30 minutes in the car on a hot valley day. I came on time by the way. On a 2-3pm slot I came at 2:00 sharp. It should NOT take longer for a grocer to bring my groceries versus me (a non professional when it comes to grocery shopping) doing it myself to be done quicker than these people. When I got home the milk was not in a bag, the strawberries looked like it's been sitting out in the sun forever, bacon was lukewarm, and five of the eggs were broken with yolk splattered everywhere amongst other annoyances. I like shopping at Ralph's myself but man doing this whole curbside pickup is horrible. They try to get people to stay in their cars so the pros can handle it. Do yourself a favor and do your shopping early in the morning. Unacceptable Kroger / Ralphs. You guys should be better than this. 1/5 read more

Ralphs - Broke eggs. Five of them. - Grocery Near Me - Granada Hills, California

This store has prices that are higher than any other store in the region. By at least six percent, sometimes more. They also seem to have an aversion to hiring cashiers, because they never have more than two of their five check stands open, ever. Sometimes they have no check stands open at all, and you have to check and bag your own groceries after paying that extra high price for them. read more

This is by far the worst Ralphs I've ever been to. I have been a loyal Ralph's shopper my entire adult life. And I don't come to this one unless I'm in the area and I need to grab something I really need. Almost every single time I come here to grab that one thing I actually need they're always out. How does the market run out of a vegetable? How does a Market run out of a cut of meat? How does a Market run out of chicken? I just don't understand what the problem is at this Ralph's. I have a theory that it's just that the staff is too lazy to go in the back and restock so when I ask, they say "oh we are out." It's a good thing that I don't judge Ralph's by this one store. But I must give the store one star, only because I can't give it a zero. read more

Went today. Prices rang up wrong. They were out of many sale items. They had ham marked down to sell quickly. We noticed a sticker with a June 15 expire date on one about 6 weeks past pull date (They missed this one). We looked at the other ones, peeled back the sticker to find that they had removed the pull date stickers from the other ones. During high Covid, we were ordering online and picking up. I don't think they got the order correct once. We got some marked down rice today and noticed it was passed the pull date, I imagine that being it's rice it will be okay. Bonus: Say junkie passed out on planter, called store and spoke to employee. Employee said that "he ain't hurting anyone" and did not seem to care. If you see the other Ralphs in Granada Hills, you will see what happens when you don't keep a junkie free environment. Please let me know when it's under new management and I will try store again. read more

The "App" for Ralphs when you place an online order for curbside pickup is not working correctly. I placed an order and when I go to the app it shows last order is from 2023. Also when you get to the store and park in the designated area there is no phone number listed to call the Pickup crew. Totally FUBAR right now. Had this same issue 2 weeks ago and it was a nightmare trying to get my order brought to my car. I have written to Ralphs Corporate about this and nothing has been done. read more

I went to Ralph's this afternoon and I met this cashier Annabella she was very nice and helpful and whenever I see her she greets me kindly. It's obvious she cares about her customers! read more

It's my favorite place to go 10 minutes just about every night right before closing so I can bug the box men in the back working late. I'm just kidding. It's to see thr hot Asian lady working there who closes. Oh, and I can honestly say that their meat is truly amazing, too. Best meat in town. Genuinely best slabs I can find anywhere. And the check out dudes are cool, too. I don't know how they can stand their that long and maintain the smile like they do, considering how much bs ive seen them hsbe to deal with on a daily basis. I dont think we give them enough credit. Lets give them all a raise. Imcnot even kidding,, btw. If only I knew the Aisian lady's name. Id give it a 10+. For now, it's just a hard 10. read more

This review is for the seafood department. The employees at this branch are always out of their most popular items and when asked if they can make more they say no. Bit if you go later in the day they have more. Also, aren't very knowledgeable about their OEM products. They had 2 flavors of tuna. Asked if they are the same flavor I was told they don't know. Didn't even try to check. read more

Good florist department got back to me concerning cat plants which management seem to have a very difficult time replying even when I left my phone number to two different managers, one female one male read more