The Deli got me hooked on Bores Head and now do not carry what I get. Ralph's customer service is no help when I called. Feel like I called another country. I will go to Sprouts and hope they carry what I like read more

I have always been a fan of Ralphs, and this Ralphs was considerably good for many reasons. The only minor issue I had was at the checkout. Not that I cared, but I was not really greeted and the cashier was asking for a drink and my bag was left on the cashier table. Till a freindly fella came and put it in my basket. I will not call managers or name names, nothing like that, just want to express that when I am a customer I want to always have a certain level of dignity. Overall, I did like the way the store looked, very clean, very compact, easy to get around and even the tempature was right. They had a coffee booth, a great deli, bakery section and fish. They had great prices on roasted peanuts, ruffles and a few other items today. The parking was a breeze but I can imagine it gets more crowded during the day hours. The employees here do not greet you as often as the Pico Rivera Ralphs, but, its cool. I came in the evening and so no fried chicken, was it timing or did they not have fried chicken? The back area where they kept the fish, really really smelled like fish, I can't complain, right? its fish. Overall, I enjoyed this Ralphs and plan to come back. read more

I visited this store pharmacy looking for some over the counter products, i asked the pharmacist an asian descent man if they had the item, described the item. He did not leave his computer an shouted, we have a lot of clear liquid items in the store. The arrogance and demeanor of not caring for customer was upsetting. I do not recommend you to buy at this pharmacy. He does not belong dealing with the public. read more

I have always shopped at a local Ralphs supermarket. One of the things that I like most about them is that they have a floral department. You get to grab a dozen roses or/and such and ask the floral clerk to wrap it for so they look even nicer. This totally beats going to the florist where a dozen roses can cost you $60 easily. One dozen roses = $10. Baby's breath = a few bucks. Arrangement = free. Sweet deal right? Well, today was my first time at this specific location. I grabbed some red roses and asked the floral lady clerk if she could please re-wrap it especially because its dripping water from the bottom of them stems as I removed them out of the pail. She looks at me and says "Well that's why we have those plastic bags". I was so appalled I just stared at her. She did her job anyway and re-wrapped it. Being the nice person I am, I smiled and said thank you very much. Dear people in customer service: Please please please QUIT YOUR JOB if you hate people or cannot pretend you're happy if you're in the RETAIL INDUSTRY. Don't take your problems out on us. It's not our fault that you're miserable. People like her should work in mines. Good night. read more

Ralphs - Grocery Near Me - Fullerton, California

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No alcohol sales for an expired driver's license? Hello~ the DMV is closed! Would not accept the printed extension offered by the DMV. An expired ID does not change your birthdate. Besides, why would someone create a fake ID that was expired?! When asking management about their policy I was told that they hadn't received any notice from corporate regarding accepting DMV extensions, regardless would still not honor the extension. Lost my business... Forever. read more

I just got off of work carpooling with my boss. He said he had to go in the market to grab a couple things so I decided to go inside Ralph's supermarket. I found a salad I liked and a bag of cracker jacks. Well, my boss is getting his things I paid for mine and I noticed I did not have a fork to eat my salad so I went asked one of the gentleman that worked in the bakery, you wouldn't happen to have a fork he said sure really nice guy as I was walking away a really tall, black gentleman approached me, asked me if I needed help I said no I'm fine then he asked me if I paid for the items I had in my hand I said yes then he asked me if I had proof at that point I felt disrespected I did not steal anything I paid cash I just did not grab the receipt I asked him to check his cameras he said no I can't get you out of the store unless you show me a receipt now I'm wondering do they do that to everybody this store is poor management I felt disrespected I would never ever spend a dollar in the store and for the tall black gentleman you are very unprofessional read your job description and title and to be so judgmental. I work very hard for my money you have no right treating me like I was a bum. read more

Really miss Annamarie from the deli. She made this place 5 stars. I really wish they would bring her back. Marissa is also a super great employee always helpful even when she's busy she goes out of her way to make sure she can be of service. All the staff here is pretty welcoming. Going to other grocery stores I always feel out of place this ralphs definitely feels like home. However BRING BACK ANNAMARIE SHES THE ABSOLUTE BEST! Oh and meat department Younger guy is always nice! read more

I've been a regular at Ralphs for a good 20 years since my kids were small. I know there are lots of grocery stores but Ralphs seems to be my own personal favorite. The vegetables are better quality than most stores and their selection is better. This particular store is pretty good with customer service, I'm sort of new to the area and they greeted me very well here. I am big on that... Customer service is good, western union is quick and easy and there is a good selection of markdowns. I do miss double coupons I sure wish they would bring them back even if it's just a once a month thing. read more

Store doesn't enforce mask policy. The majority of employees and some customers are not wearing a mask. They ask that you remove your own mask to buy alcohol, which would be fine if they enforce said policy. Disgusting. read more

By far the best Ralph's I have ever been to. I just moved to this area and it's great to have this Ralph's nearby and it's become my main shopping place. I worked for the health food industry / health food grocery store for 20 years and I'm still impressed with this Ralph's. The selection is great and the buyers did a great job. I talked to Raul ( I think that's his name), a worker in produce and he was the nicest guy doing a great job with the produce. Great customer service in general. I'll be back! read more

For Earl specifically... this is my local Ralph's. Most convenient, even if they don't always have what I'm looking for. With the current climate, and home isolation being required, it's nice to have a grocery store I can walk to. I always have an average experience, nothing that usually over frustrates me or sets a higher bar until I went in a past Sunday. The Chase bank was closed but I knew that I could get quarters at Ralph's so started my afternoon walk. (Our laundry machine only takes quarters and my pup had decided that she wanted to make quite the mess that REQUIRED laundry to be done) First staff member I encountered told me that she had no quarters what-so-ever, something about everyone coming Friday and asking the same thing, so I asked if I could just trade a dollar or two to get my one load of laundry done. No dice. I walked around feeling defeated to find my partner picking out food at the deli counter. We go to check out in Earl's line, he's the only staff member I always seem to consistently recognize, and as we're checking out I asked him the same question. -"How many quarters do you need?" -"As many as you are willing to give me. I really just need $3 to do a load of laundry but I have a $10 if needed because I know how the rolls come." Just like that Earl checks his cashier draw to see if he has change, dismayed by the amount in the draw he goes to check the back stock. I'm left with the bag boy for a few minutes and inform him about my dogs accident on her blankets before Earl, the super hero, comes around with a roll of quarters. I could not have been more thankful. Earl went above and beyond to make a special moment during a trying time. Others in line were even understanding and impressed by his willingness to help. I truly hope that the management values him as much as his customers do because he is one in a million. read more

The whole place needs some sage or Palo Santo. The vibe is really low. Like painful. Shopping here and seeing Gale in the deli was a highlight for my kids and me. (Pre Covid) She is such a sweet and kind soul. When I saw her this past trip I was pained. She looked stressed, tired and like she was struggling to breathe. Maybe I caught her at the end of the shift but her mask was down and she pulled it up. Another older white lady wasn't wearing one at all and stared at me like I was a ghost from the little circle window in the door from the back room -- awkward!. I don't bother with her name she has terrible customer service generally anyway. Moving on the only kind people I've found in this store through all this are in the Meat Department -- restocking or cleaning the display. The last vestiges of humanity are the vendors restocking the displays and maybe that's because they aren't Ralph's employees at this location. This is a last resort store for me. I prefer a different Ralph's where associates haven't been raked over coals and aren't visibly beaten down, tired and angry/grumpy. Maybe change the radio station and offer more breaks? Something has to change! The employees set the shopping tone for the customer. read more

This must be the best store - with the best people imaginable for a grocery store. . After 3 years, I have had what I consider the best advice and help finding things that I have experienced with any chain supermarket. Get ready to write down some names of these extraordinary employees:' Pauline Torian (an extremely kind and helpful manager!), Amanda Riive, Earl Westerling (one of the best!!), SteveOkerlund (ditto - one of the very best!), Karina Figueroa, Cole McDowell, Luke Schatzman, among others. I hope I got the spelling correctly. Bottom line is that this store (Dist 7, store 72) reminds me of my Dad's grocery and butcher shop from the 1950s, where every customer got the red carpet treatment, even ones that spoke little English. The reason: we wanted them all to spread the word and to come back!!! So thank you for thanking them - from a very happy customer and family. Stew read more

Brian was maybe the kindest person I've ever met. He was extremely helpful to me and my friends. He went above and beyond to help with anything we needed. This man deserves a promotion and a raise! read more

Always love this place. Pretty good people. Exactly what you'd expect. Simple Truth Organic is cheap and prolific. Robust organic produce section. I only wish they'd still carry a couple items they discontinued like Morningstar Farms sausage links, but I wonder if that's a supplier question. Anyway, what's not to like. read more

This place was nice! The first one I've been to with a Starbucks, which I really needed after a long day at work and a few hours before dinner. Love is clean and plenty of in stock items. It's halfway between my work and home. My biggest complaint is the parking lot; it's all one way. Makes it very difficult to even park. My Starbucks barista wasn't very pleasant, they weren't rude just didn't acknowledge people. Otherwise my experience was very pleasant. read more

Excellent grocery store. Steve has worked here for years and is an excellent grocery associate. Helps customers get the best value and really dedicated to his job. Very grateful he works there. read more

I really appreciate Gale behind the deli counter. I suffer from Congestive Heart Failure and am required to keep my sodium to a minimum. I saw they have home made tortilla chips and I didn't see salt anywhere on the bag. So I went to Gale to double check. I told her I have CHF and can't do the salt and she said let me get you some fresh ones that she knows have no salt out of the back. Then went on to tell me a about someone she knows that has the same thing and has lived a great long life. It was a great experience. Thanks Gale. I will be back. read more

I like ralphs. I like their olive bar, their assortment of beers. I don't like their overpriced cigarettes (over $6 for a pack of my brand) and slow cashiers. Veggies and fruits are fresh and there's a lot of them. A week ago I bought asparagus for 99 cents per pound! Amazing! Parking is gynormous enough. Oh yeah, I just noticed a new thing. Buy Kid'os - kinda like Oreos but loaded w/ chocolate creme for $2.19, a bargain! read more

while im not a regular patron at Ralphs Fullerton, my recent experience will certainly change that. I was in a hurry and needed directions so I had to interrupt Tammy from the bakery section who was busy hauling a container of hot freshly baked products. She patiently took the time to respond to me with such a warm and welcoming attitude, totally unexpected from someone unpleasantly interrupted in the middle of a task. That is impressive service attitude that should be the standard in retail, Ralphs has definitely trained their staff very well. read more

The prices here are reasonable. However the customer service is hit or miss so I rarely come here anymore. I usually grab a quick snack from the deli. I like the beef dinner with macaroni and cheese. It is a large portioned meal that is reasonably priced. I also like the pasta fagioli. The last time I ordered the chicken here, it was really dry. The people behind the counter at the deli can be really rude and dismissive. It would be nice if the meat section were larger. It is small with little selection. read more

I shop here, this is my regular grocery store. And since I live so close I probably frequent here 5-7 times a week. They always have what I need and the staff is great. Let me tell you my biggest complaint... the solicitors! I am so sick of being asked to either buy something or donate money, or sign a petition, etc. I go here almost daily and there is ALWAYS someone hitting me up for something, I am sick of it!!! Sometimes I am just not in the mood to deal with it that I'll actually drive an addition mile out of the way to Stater Bros to avoid the solicitors! Seriously Ralphs, it's gotten ridiculous! read more

I like Ralphs, but this store seems to be having check out speed issues.

I'm not sure how this store managed to find so many happy, helpful people who love their jobs, but they did it. This is my closest grocery store and I consistently receive excellent, friendly customer service. Their regular prices are pretty average, but their deals are excellent. I'm able to feed a family of four WELL on $100/wk at this store, and that even includes a couple bottles of wine for us grown-ups. read more

Two great things: * We stopped at three places looking for Wet Ones, and this, the third stop, stocked them. * They have shopping carts adorned with little car and cab enclosures appended to the front. Your child can sit and steer while safely strapped in as you shop. Props! read more

I don't care about service I don't care about groceries I can pick up anywhere else. This place has the cheapest gas pricing I have seen. the low price is not cash only its same price with credit card. I don't care It deserve a five star read more

Usually have a great experience at this location, but what a terrible experience today. Lighten up Emma. Thank you Lisa.

the folks at Ralph's always seem to be so helpful. I am sure there are time when it is different but my experience over the last three years has been very positive. read more

This Ralphs is not enforcing mask policy. I see a lot of elderly people buying there during the week who might be put at risk by Ralphs own workers. read more

This is probably one of the best markets in the area, they pretty much have everything you need. They have a Bakery, Deli, the food they sell doesn't look exceptionally great but I'm sure its pretty good! They even have a lady that makes sushi and packs it up in the little containers, it's pretty awesome. But one thing I really like is the fact that they also have self checkout. Every supermarket should be equipped with self checkout by now, and this one is so thats a plus. read more

This is a pretty large store with a service deli and bakery and have a good sized liquor department. They have a Pete's Coffee location inside. The service is hit and miss sometimes you'll get long lines and have to fight with the self checkout machines which usually result in some sort of need for an approval by an actual person anyway. I prefer mothers Market in Brea but this will work for quick trips. read more

Extremely rude staff. After walking through a wine isle, an older, heavy set staff member with white hair wearing a face shield and mask yanked a our shopping cart out of our hands because we were walking in the wine isle that had an earlier spill. There was no liquid on the ground, we just wanted to grab a bottle but he approached all upset and yanked the cart from my girlfriends hands, moving it out of the isle. What was the point of that? We ultimately would have moved, there was no reason to be rude and scold us and snatch our cart. Corporate will be notified! read more

It's my routine regular grocery store. I like that it has self-check. Stater's doesn't. I've always had good customer service and like that the guys stocking the shelves smile & ask if I'm finding everything OK. The women don't, so go figure. I'm a senior citizen. What I despise about Ralph's is their gas station. They made an effort to direct traffic by posting signs, but they have two aisles on the exterior sides that allow rude customers to cut in front of others waiting their turn. Last time it happened an elderly man with a heavy mid-eastern accent told me to "f" off after I tried to tell him he cut in front of me. Not worth the confrontation. I go across the street to ARCO now. Same price. Ralph's just isn't worth the 10-cent per gallon discount. Besides, I have to spend a lot of money to earn that discount. read more

The people are excellent! They will help you with what ever you need. I have been to other Ralph's did not receive the same treatment. Location is very convenient. All of employees are polite and know how to make their customer smile! I love to get some stuffs from here! Highly recommended! read more

I'm here every month for some cupcakes, sugar cookies, & boxes of diet coke..

Tried the pick up option today for the first time. Service was seamless. Kylen couldn't have been nicer and got our large order completed perfectly. Will do this again and recommend this service to everyone. Thanks Kylen! Also, Kylen had our order ready hours before the app said we could pick it up. Thanks Kylen!! read more

I love this store very helpful and polite employees. They even give pointers on how to best cook some of the cuts of meat. The butcher's are awesome. read more

Ordered at Wing Stop next door then ran in for creamer...... Target and Walmart are always out of regular for some reason. Easy to find and easy to get out. What else could I ask for? read more

I usually don't write reviews but felt compelled to do so because I receive great customer service from this store, especially during this pandemic. Manager Stephanie took time to explain different coffee brews and was generous in making an extra one for me to sample - thanks for serving our community! read more

I've always just viewed Ralph's as a neccessary evil. I've always lived near one but have opted for Stater's or Trader's. This location though is pretty nice, roomy and well set up. I've got some great stuff from their deli, butcher and they have a great dairy section. Surprising though is their great selection of fruits and vegetables. Kudos to the head of this department for I've yet been disappointed with the selection. They also have a pretty extensive beer and wine section. Many organic choices and brands you may see at Trader's or Fresh n' Easy. This may be due to the fact that this location caters to the tinge uppity Sunny Hills communtiy. Great bakery too. Docked a star for the occassional curt customer service. read more