Worst management ever !!! Both lead mgrs are disrespectful. They seem to not like their jobs and treat staff poorly. They act like they are doing customers a favor. My father worked at Ralph's for over 20 yrs and was proud and enjoyed it. Good help is hard to find but these yahoo's are hurting your market! read more

If you're looking to pick up a last minute bottle of wine for dinner, or a 6-pack before the game, DO NOT SHOP HERE! They no longer allow alcohol thru quick-check even "under supervision", and as they typically only staff 1-check stand for the ENTIRE store, it now takes 10+ minutes for a 30-second transaction. Either staff more checkers, or, revert to supervised quick-check; as a Talega resident, I'm now taking ALL of my business to Pavilions... read more

This has been my regular store when I am in San Clemente. No more! Went there today the produce was awful old what wasn't old looked old and wilted really bad selection of fresh things and premade salad and veggies. The just looked disgusting. To top it off I bought a cake and the guy put it in my bag sideways! Seriously straight to Albertsons and not looking back. The store also always looks dirty. Not sure if they even have anyone paying attention to this location at all read more

Came by here to grab something to eat from the hot stand, and have never been here to Ralph's for hot meals. Staffing is low so expect some wait times and the store has a pretty good layout. Sean from the Deli was amazing and very kind. Both meals were very filling and I would definitely go back. read more

Shout out to Wendy in the floral department. We procrastinated in placing an order and she went above & beyond to help us out. Great customer services and so sweet!!! read more

Its been awful for about 18months or so. Not enough employees. The pick up order can not have people working during your scheduled time. Always a long line. Its just not a quick experience to the point that I drive further. Items are less expensive elsewhere as well. read more

Today, I went into the store and I was shopping for seafood. When I got to the counter, no one was there. 5 minutes later, I ring the bell and a nice girl shows up and says that she will get someone to help me. Another 10 minutes of waiting and ringing the bell, no one shows up. So I go and ask someone for help and they call over the loud speaker and still no one. After waiting for 10 more minutes, no one shows up. I go and ask another employee in the deli and they said that they will get someone over there. Another 10 minutes go bye. At this point, I have been standing and waiting for 40 minutes and an unkept looking man walks up. At first I didn't realize he worked here because he wasn't wearing a uniform. He went behind the counter and was very rude and passive aggressive. I spent 45 minutes of my life today standing and waiting for a rude man to help me. This is not the first time that I have had to wait for help at the meat department. Food is good, but the service is the worst. I am now calling the store to ask to talk to the manager to share my experience, and someone seemed a bit annoyed that I asked for the manager. They put me on hold and I've been waiting 20 minutes. I'm hanging up. I can't waist anymore time on this store. I will literally never go back to Ralph's Talega. read more

Hey checker Ben "I like guns" badge and AR shirt: How rude/lazy can you be? Watch me bag my own groceries? And have me scan BOB? While you examine your cuticles all while being a total ass? All those people in the loooonnnnggg line getting supplies ahead of the storm are counting on you to do your job at least halfway. We have a lot of choices where to shop. I'll be doing that read more

Ralphs Market located in Talega is by far the best customer service friendly in San Clemente! From the Manger Robert to the entire staff they are always ready to answer questions or assist finding food products. The crew is a reflection of their manager always smiling and willing to help! 5 Star Service by all employees! read more

Go to the hot bar on the left side of the store. Workers were so nice and the food was so cheap for a good amount of food. 10/10 recommend. read more

Ralphs Fresh Fare - $8 for your choice of meat and sides. so fire. - Grocery Near Me - San Clemente, California

I'm tired of going to this Ralph's location in San Clemente-Talega and having the shelf sticker price say one thing and then the scanned price higher. This happens A LOT OF TIMES! It's happened 4 times in the past month to me. I now carefully look at the receipt. Yesterday, I had 9 items that shelf said $3.39 each but scanned at $4.29. Each that's an $8.00 + difference. QUIT CHEATING THE PUBLIC! I guess I'll need to go to Pavilions from now on. read more

This location charges WAY TOO MUCH for their merchandise. SHAME ON YOU KROGER COMPANY! A small bag of chips is actually $2 more a same bag than at Walmart, less than a mile away? This store is stocked with so much processed food, you can barely get down the aisles. They are throwing away ORGANIC Pasture-raised eggs, to contribute to the egg shortage hysteria! Stop the madness; do NOT patronize these GLOBALIST-run companies. Do your homework and source your grocery items elsewhere. read more

I want to complement the Deli staff. The past two times I have been there with my daughters they have been so amazing. Striking up conversation and being so nice to them. Their service is top notch and recommendations always on point. As a local they make you feel welcome and it really makes me happy to see. So thank you!! We appreciate you all. read more

I know I was a bit demanding today asking for my .90 back it is not the $ it is more that I really wish you switch the grocery bags to paper and ask people if they want bags instead of charging and deciding for them. I said twice that I did not want bags but you guys ignored my preference saying I already charged you.( like you can't change that?) I will stick to self checkout I guess since I am so difficult by not wanting to use plastic bags. The other complain was my stupid mistake so I guess I owe you .50. The cheese are different price I just realized that sorry. read more

I ordered a cupcake cake in the shape that f a 5 with 3 dozen cupcakes. I got 2 dozen cupcakes in containers a like 14 cupcakes in the shape of a 5. Nothing like I wanted. I triple checked that she understood my order. I had already cancelled another order at north San Clemente Ralph's as I felt they didn't understand what I wanted. Don't order your cakes here read more

The managers are like scarecrow from wizard of OZ. They wish they had a brain. Can't even tell the difference between a real ID and a fake one. Especially the manager Dylan who turned my ID down when I am in fact 21. Wouldn't recommend going to this Ralph's ever. Someone fire Dylan. Or give him a brain. read more

this is a nice store if you can avoid Lisa, their shift manager. Never have i encountered a more bitter person in customer service. She was on her cell phone when i needed her assistance at self checkout. She made a comment to whomever she was speaking with of, "another dumbass needs help" and hung up. Her bitterness continued until i finally grew tired of her talking down to me. i asked her if she was always this bitchy. Apparently so. She left me without helping and then tore down the high school employees in front of customers. I pass an Albertsons and new Pavillions to shop at this Ralphs in Talega. No longer will that happen as long as Lisa is at that store read more

WHAT A CREW!!!! Dylan and team went through immense efforts to help me find my wallet I lost in the store. They were so willing to help and eager to provide elite customer service. I feel so thankful that we still have customer facing workers that care to put forth the effort they did. I can't thank them enough and good on Ralph's in SC for hiring great people!!! Thank you team, you made my Christmas!!! read more

If you need help with anything passed 10 forget it. Been waiting for 20 minutes for help and I'm still waiting. One cashier and I'm guessing the manager is just fiddling on his phone rather than help the poor cashier. Go when it's more staffed. If you are buying anything that doesn't need assistance then it's fine. read more

Ralphs Mark-Downs are now gone as we knew them. Kroger, who dominates every aspect of Ralphs Fresh Faire is to blame and wants YOUR money out of your pocket, and into theirs! Used to be that the mark-downs were an incentive to sell near-expired foods at an affordable price to those who otherwise could not afford it. It was a thoughtful, and generous gesture that has now been murdered in cold blood! Kroger CEO Rodney McMullen can be blamed for this in the name of greed. I guess T-Times are getting more expensive for the "ROD" and like any honest political hack, passes it on to YOU! Time to Boycott Kroger boys and girls. This is how it will work, and it all depends on how angry this makes you. First, it's KROGER, not Ralphs who needs the asswhooping. Yeah, everything has shot up 100% in some cases, but the buck stops right here right now. You must willfully avoid all mark-downs with than stupid WOO-HOO sticker and let it "DIE ON THE VINE". Send a message to Rodney that this "Dog and pony show" is now over. If you get soft on this, it fails. If it catches on, in can be as big as the death of Bud Light. I'm just the messenger here, it's up to you to get the ball rolling, like Rodney's head will. Doesn't cost a dime either to do this. A few keystrokes from all of you! Right before Thanksgiving too! Lets Turn "WOO-HOO" into "BOO-HOO"! read more

I really like this location. Sheryl and Janine are great. Michael in the deli is great as well. The store is very organized and clean.

I went to the Ralph's deli for a couple of pre-made sandwiches yesterday (7/19/2024). There were only 3 sandwiches left at 4:45 p.m. bought 2 pastrami and cheese. Let me just say they were inedible! The bread was past stale and onto stiff. The meat and cheese were equally curled, dry, and disgusting. Do you have zombies preparing your sandwiches, or are they from some second hand food warehouse? I will never purchase any food items from this hellish deli. Do better, Ralph's. Had to add one star or they wouldn't post. read more

Ralph's in Talega is my family 'go-to' store for our daily grocery needs because of the friendly staff and clean environment. Today, my experience was different as it was very uncomfortable seeing this disheveled lady manager (?) Rosie O'Donnell look-alike, talking rudely and disrespectful to other customers in front of me at the counter. She was even yelling at other nice, young store associates - they all looked terrified (poor kids). I decided to leave the store immediately before I have any interaction with this "manager" (?) as I felt disgusted with that zero-personality woman with no knowledge of good and friendly customer service at all. I don't mind driving to the nearby Gelson's Market along La Pata to have a pleasant shopping I used to get at your store. Just a piece of advice, RE-TRAIN this person aka. Manager well if you want to keep her in your store or you may start losing valued customers in the neighborhood. Hide her away from customers if possible. Why is she working in very nice San Clemente? What has happened to the other friendly, smiling staff at this place? Please keep up with your standards. read more

This Ralph's location is a solid one. I've never seen it looking disordered, even when slammed during the holidays. The store team here does a great job keeping stock presentable, available, and flowing through the produce, service counters, and pharmacy areas. The great thing about the location being a premium-level Fresh Fare site is that, in addition to all the basics you shop for on a weekly/biweekly basis, there are alternative options to try mixed in right alongside on the shelves. That's the benefit--it's not just a smaller or less-featured neighborhood market. Full-service butcher, floral, pharmacy, bakery and deli--as well as a Murray's cheese counter. Lots of grab and go as needed, and even HomeChef prepackaged meals in addition to classic hot rotisserie chickens. They're trying some new things here, even in this year. Have to give them a ton of credit for that. Service team in my encounters has always helpful, professional, and knowledgeable--even if they're shopping the store to fulfill an order for an online customer, they can help. Also appreciate the discreet audio announcements reminding associates at the top of the hour to sanitize. They're thinking about cleanliness more than ever and it shows, even in such a high-volume location as a supermarket. Bottom line: this is a great comp to the competing Pavilions locations in RSM and MV that also offer premium products, more service support, and an incredibly broad array of perishable and non-perishable grocery goods. read more

Terrible manager, terrible workers and terrible store. I was accosted by an angry DHL employee who retreated into the store. I called the manager to report this and she did nothing but deflect and defend him whilst adamantly saying he doesn't work there and that I'd have to call DHL. This incident happened at her store and she was nothing but aggressive, unhelpful, rude and obstructive. To boot the entire store is dirty. Most of the items are never restocked and after this incident we probably won't be back. Please fire the female manager I spoke to. read more

The employees here are great, no complaints there. Their management on the other hand is awful. They consistently close between 11:30-12 but keep their hours posted as open until 1. If you need groceries late night go to the Ralph's on Estrella or El Camino, don't waste your time here. read more

I stopped to shopped at Ralphs Market on 811 Avenida Talega in San Clemente, CA 92673 The store was clean. I asked employees for finding things and they were helpful. The manager did not allow me to take indoor photos. That corporate did not allow her to give me permission to take indoor photos. Please Yelp if you have a store on your list could you take them off that list, for not cooperating with yelp writers? She didn't think I should downgrade her for not allowing me to take indoor photos. I only problem with that answer is that I write my own reviews. I left to find another place for a review. Robert H. read more

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Talega Ralphs is the only business I have ever been in that asks customers to mask but refuses to mask themselves. Not a single employee had a mask, in spite of a sign (and loudspeaker announcements) demanding that customers wear mask at all times. This complaint is not about the politics of covid. It's about the hypocrisy and rudeness of asking clients to wear a mask while refusing to mask themselves. read more

This Store is nice and clean. Usually very well stocked. I like shopping at this location. However, there is a very RUDE employee named Lisa. She is Loud and highly annoying. She treats customers as if they are bothering her. I feel that she does NOT belong in this nice and classy store. My suggestion is to move her to another location. I avoid getting in her lane every time. She is not an asset. read more

My review is for the sushi dept. I often pop in on my lunch time to grab groceries and things I need I also pick up my lunch from the deli. The sushi is always my #1 choice it's taste so fresh and not like it's been sitting all day. So delicious,If you come around 1 you can often see the lady preparing them. Different ones to choose from, and a great price. I love the spicy tuna rolls so good. If your here grabbing groceries make sure to pick up a tray to snack on. read more

Ralphs Fresh Fare - Spicy tuna - Grocery Near Me - San Clemente, California

Terrible. Employees were standing around doing nothing, just talking . Employees gave me and my family attitude when I needed help ringing up vegetables at self check out. They ignored us, made fun of us for taking too long, and dispersed when they finally figured out the other 2 registers had lines backed into the aisles so they could go back to bagging. When leaving one of the guys was really rude and yelled at us to have a nice day and something under his breath that sounded racist all for just needing help ringing up green onions at self checkout. Ridiculous for a Saturday with my kids. No wonder they have hiring signs everywhere. read more

This location is one of the bigger stores, offering a wider variety of organic and alternative foods in addition to stapels products. Pros: Clean Well-stocked Consistent inventory Friendly workers Reasonable pricing Cons: Self checkout section is poorly staffed most hours of the day. Bulk section vertical dispensers are always jammed. Many bulk section items have been replaced with small, pre-portioned versions in plastic containers as of last week... but no, the historically jammed bulk dispensers are still available to taunt you with food you cannot ever retrieve read more

http://www.ocregister.com/articles/store-fresh-ralphs-1945675-talega-new Finally!!! The community of Talega in South Orange County has a store of their own! I guess Talega had been waiting for their own local grocery store for the last few years! Well, this was definitely worth the wait! I discovered this store through a friend that was helping get it ready for their grand opening! Wow!!! What a store!!! If you happen to be in South Orange County and you want an extravagant shopping experience, you need to stop by! Their wine cellar is spectacular and something I have never seen before inside a grocery store and their deli department is not your every day run of the mill deli department. They have wonderful cooked to order prime rib at a reasonable price that is carved before you and you can take home or have it made into a sandwich right there on the spot! This is something that you definitely have to see to believe! The store was built last year and it opened in late 2007! Ralphs definitely did not hold back when building this store! This is definitely an upscale store! I will continue to make the drive off the 5 to visit every so often! Oh, can't forget to mention the drive....there is the beautiful view of the Pacific Ocean when you drive back to the 5 freeway!!! read more

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New furnishings and "fresh fare" marketing mask a typical Ralph's grocery store. The town plaza, deli stand, sushi stand, and prices are upscale but the quality does not match the razzle-dazzle eye candy. This Ralph's is OK, with friendly staff, neighborhood location, and essentials that are more value-priced at Albertsons a mile away. Great for the locals, not a store to Yelp out to friends. read more

Ralphs Fresh Fare - the inside of a grocery store - Grocery Near Me - San Clemente, California

Some of the lady workers that do cashier are not friendly pretty rude for most part !

It is sad that Ralph's at Talega has stopped making breakfast burritos. They were great to pick up on the way to work and tasted really good - they actually tasted like breakfast, not just a burrito filled with beans and egg! In store I priced out how much it would cost me to make them, and I could buy the ingredients at Ralph's for a $1.00 per burrito. So, they raised their prices recently to $4.99 per burrito, but that's okay. The convenience was there, the taste was there, and for the size of the burrito, they still had their competition beat. Thumbs down to this Ralph's for ending their breakfast burritos. Who was responsible for such a lousy decision? read more

The meat department is unprofessional, incompetent and have complete lack of customer service. Not only did I have to wait 35 minutes for them to cut a single package of meat, two separate people in that department made inappropriate comments towards my partner while waiting and in no way tried to expedite the making of the only thing I went to that department for. I would have given some grace but I was told I would only have to wait 10 minutes. I don't think I will return anytime soon. The cashier did an excellent job in getting me out and was helpful when I was checking out. I sadly don't think I will return anytime soon. read more

Food is always rotten or past due date. Fruit flys and visible mold on most to all fresh produce. I brought meat from them once (packaged) and got home to find out it was all moldy on the back side. No more shopping at the gross place! read more

My complaint has to be with the Deli Counter. Theres an older female associate, I asked her for 4lbs of low sodium browned chicken. She then stated, "what are you going to feed an army?" It was not in a joking tone. I had my toddler with me, she then asked me to go to the salad bar and get two plastic containers I thought it odd but went over there luckily a Male associate overheard regarding the containers and stepped in and took over assisting me. Her question to me is inappropriate and horrible customer service. I've never had this experience in any other grocery store. I will shop here again as it's a clean good store, with unfortunately an associate who clearly needs customer service training. To management feel free to contact me read more

This is a good grocery store. I normally like to shop at more health food centered markets, but this is a good option when I can't go to one of those. It is a little more upscale then your normal Ralph's. They have a food bar with soups and salads which is a fast and easy option for food. The food selection is good here. To be honest, it just seems like a normal grocery store - nothing fancy. CUSTOMER SERVICE: Customer service has been good here so far, so no complaints. read more