Mykel was great-very friendly, food was fresh and delicious. Service was great, and I would recommend it and return

We moved to Nc from a state that had RC in every other town it seemed. So we definitely miss RC. Especially their sauce!!! We have not been to a Canes other than when we travel back home. We were near UNC and looking for lunch ideas. I remembered seeing a newer chapel hill location so we ate there. Parking is absolutely insane on a weekend (assuming it's better during the week) but service was quick and the food was amazing! Order was accurate which is always appreciated. It's a little over an hour from home so next time we are craving RC we will definitely be making the drive! Oh and they have the best lemonade! read more

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First time trying this Raising Cane's. We have been to several other locations while travelling. The chicken comes out hot, decent portions, and light breading. It was under seasoned though and without the Cane's sauce (which we don't really like) is pretty basic. The fries at this location were undercooked so was kinda disappointed with that. In addition the lemonade was watered down. We ordered them without ice. So there is really no excuse for that. Definitely not tasting like a fresh squeezed drink. Given today's experience I don't think they have it right in comparison to the other locations we have visited. read more

While in the UNC Chapel Hill area we decided to finally check out what all the hype is about for Raising Cane's. Customer Service was excellent. We decided on a Box Meal and 3 Finger meal. The box meal comes with Cole slaw. The seating area is massive here upstairs and has alot of cute collegiate memorabilia to check out. Lots of opportunities for photos. The food fell short of my expectations. The chicken tenders are just that. Flavorless chicken and crinkle cut fries. The sauce is also bland. Nothing more. Nothing less. End of story. read more

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What's not to like about raising cane's....chicken tenders are thick, meaty, seasoned, and fried to perfection. The cane's sauce should be bottled it's so tasty. The toast is good but I'd prefer no sesame seeds. Cheerful customer service. This location is downtown so it's not that easy to get to. If your lucky you can snag meter parking otherwise parking decks are in walking distance. The line for ordering was almost out the door, but the staff really kept up with the demand. read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Chapel Hill, North Carolina

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Three words to sum it up... Tender, moist, and delicious! If you think you had some chicken tenders from your favorite fastfood joint. Wait till you tryed these tenders in Raising Cane's Chicken Fingers. You would wish it was just around the corner from your house but unfortunately, this is the only location here in beautiful and historical downtown Chapel Hill. I've tried ones in Texas and these folks are as good or better. Thanks crews, y'all made my day complete. Highly recommend. Just get them chicken fries some other day from another chain restaurant. read more

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By far my favorite Raising Cane's I've been to! The UNC-themed decor is awesome and adds a fun vibe to the place. Every time I've been, the restaurant has been spotless, and the staff is always super friendly, making the experience even better. Of course, the food is consistently on point--crispy chicken, perfectly seasoned fries, the classic Cane's sauce, buttery toast, and refreshing lemonade. It's always exactly what I'm craving. Can't recommend this location enough! read more

Raising Cane's Chicken Fingers - The Box Combo - Fast Food Near Me - Chapel Hill, North Carolina

Service was great and the staff was polite! The store itself was clean and staff was mobilized cleaning consistently! The food was reasonably priced and the kids meal was too much for me to finish. For those old enough to remember it reminds me of Roy Rogers from back in the day. Not as good as the hype fine. read more

Raising Cane's Chicken Fingers - Kids Meal - Fast Food Near Me - Chapel Hill, North Carolina

Amazing! What is the recipe. It can't be healthy as crazy delicious as it is. Unreal. I will definitely be stopping in to any of these places when traveling. read more

Raising Cane's Chicken Fingers - Clean basket club! - Fast Food Near Me - Chapel Hill, North Carolina

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Food - tried this because of all the hype. Service was good, restaurant clean. Chicken fingers - flavorless and breading peeled off. I have had better - sauce was decent. Not worth the price. Ordered sandwich and 2 orders of 6 fingers and fries and skipped the drinks it was over 40 bucks. read more

This is my second time eating Raising Cane's and it didn't disappoint. Popular spot for UNC students as it's walking distance from campus. Food came out in less than 10 minutes. For some reason the chicken seemed less crispy than last time but it was still yummy nonetheless. The fries I could probably pass on but the Texas toast always is a 10/10. Feel kind of guilty I didn't choose to eat at a local mom and pop shop but the closest Cane's to me is Times Square and I don't go there unless I'm seeing a Broadway show. read more

Raising Cane's Chicken Fingers - 3 finger combo - Fast Food Near Me - Chapel Hill, North Carolina

Place is very busy! I went at 3 in the afternoon on a Saturday and it took about 30 minutes to place an order and then get the food. People were ok - busy. No substitute items, chicken fingers were good as well as the sauce. You can order ahead but it was still behind. read more

Raising Cane's Chicken Fingers - 6 piece meal - Fast Food Near Me - Chapel Hill, North Carolina

Yay! Finally got a chance to try Raising Cane's! It's a cause for celebration! Totally did not disappoint. I placed my order through the app for pickup, which is definitely the way to go. Parking on Franklin is infamously horrific, but there were surprisingly a few open spots right out front of the store. My order was ready upon arrival and the staff were friendly. There wasn't much of a line (I went around 4), just a few customers waiting for their orders. Inside is beautiful! The upstairs is really cool. I ordered the tenders combo which comes with chicken tenders, toast, slaw, and French fries (plus Cane's sauce). The tenders were super juicy and tender with a nice crisp exterior. The toast and slaw were also good, nothing extravagant but good. The fries were fine, definitely could use some seasoning but they weren't bad. This is my first time trying Cane's ever so I can't help but compare to Zaxby's. The chicken FAR surpasses Zaxby's. There isn't even a competition. Same for the sauce, while similar, I much prefer Cane's as it's a little sweeter. I see why people buy it by the cup' I'm torn on the toast, and prefer Zaxby's fries. I highly recommend checking out Cane's, if nothing else for the chicken and sauce! Ordering on the app is the way to go, especially during peak times. read more

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The chicken is good maybe a bit bland but crispy and juicy. The sauce was good(and needed for the chicken) although reminiscent of a toned down Zaxby's sauce. The fries are kind of okay, like school fries. The coleslaw was like kfc. The Texas toast is probably the best thing on their super limited menu. The service was good. I bypassed the line by ordering on their app which worked well. But my order was correct and the people were friendly. The restaurant was clean and had a cool UNC theme to it. I didn't go up stairs to check out the seating but it seems like they did the most with the space they have. I wish the menu had some more options. It's chicken strips with or without fries and bread with the option of one sauce. I guess you can get the strips put in a sandwich if you'd like. In a world with Zaxby's, Bojangles, Popeyes, and others I can't see myself going out of the way or waiting in a big line for this but I'd eat it again if it was around. It was worth the trip to Chapel Hill once to see what the fuss about. read more

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Great food. Chicken was crunchy and not too spicy. Restaurant was clean. The dining room is upstairs, so we were able to use the elevator. Wish they had honey mustard. read more

Check out Raising Cane's in Chapel Hill! The restaurant is surrounded by cute local shops and the Morehead Planetarium. So you can grab a bite and then explore a little. The restaurant is newer so it was pretty busy when we went in but it didn't take too long to order and get our food. The building is two story so they upstairs is the seating and downstairs to order. The staff were nice and the food was fresh, hot and delicious! read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Chapel Hill, North Carolina

The staff were amazing and the food was so good I would recommend the box combo you should definitely come! The UNC theme is amazing I support. read more

Raising Cane's Chicken Fingers - The Box Combo - Fast Food Near Me - Chapel Hill, North Carolina

Raising Cane's is great! I'm so happy they opened in Chapel Hill. You order at the counter downstairs and pick up your food before finding a table for yourself. There is plenty of upstairs seating and an elevator option for accommodations. The chicken is freshly fried, the crinkle cut fries are the best, and the side of toast is delish & buttery! This is a perfect meal when I am craving chicken!! read more

Raising Cane's Chicken Fingers - 3 Piece Chicken Fingers Meal - Fast Food Near Me - Chapel Hill, North Carolina

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Serious customer service problem! Went to dine-in on Wednesday night, around 10PM with my girl. Went upstairs, and the cleaning employee told us that the larger area upstairs are closed and that we can only sit in the smaller area (also upstairs). However that smaller area is fully-occupied, so we had no choice but to take one of tables in the closed area or leave. The employee was rude, telling us to move to when the area was fully-occupied. Note that this location closes at 12AM on Wednesday night, so we had about 2 hours left, so I don't understand why the larger area was closed when there are still a good amount of customers (not just us) who tried to sit in the closed area. Secondly, there are no signs saying the area was closed, which made us think that he is just making up the rules to avoid cleaning a wider area. We insisted to sit in one of the tables that were closed because we had no choice, and he allowed but accused my girl of being rude for reacting frustratingly, and told us to make sure to fully clean our table before we leave. We don't mind cleaning but an employee telling us to do that is just unprofessional when it's his job to clean! I asked to talk to a manager and he called another female Hispanic employee who doesn't look like a manager and who did not question or address the issue, so she's probably not a manager. When the other employee approached us, all the first employee did was tell us how rude my girl was for nodding his head in frustration. First of all, she did not even say a word, and she has the right to react that way because we were frustrated at how he approached us when he told us to move to the other area that's already fully-occupied! Regardless, how can a restaurant shut a larger area down 2 hours before closing, with multiple customers trying to sit and access that closed area (again, without a sign that it's closed), only to be told by the employee that it's closed? Is that employee just lazy to clean a wider area near closing when it's his job to do so? Also, it was the first time I saw the Unsweetened Tea jug missing upstairs, so I'm not sure if it's also his job to make sure that's there. Lastly, rudely telling us to clean our table before we leave is disrespectful and unacceptable. We do not work in Canes and it's his job to clean tables, not ours, so that is just unprofessional and the worst customer service we've experienced there. We've been to this location multiple times before with no issues, around similar time, and we don't remember that being closed, so I don't know why the change? Or was it just his decision? Canes food is good, but this location needs to improve customer service. read more

Came for the chicken. Wouldn't go back for it. The cane's sauce is excellent. That's a reason to go back. It makes the unseasoned chicken bearable. I ordered the caniac combo. It comes with 6 tenders, fries, slaw, toast, and a drink. Everything was hot when delivered. Smooth delivery service. The tenders were a decent size but were not seasoned well. There was also no seasoning on the fries. They may have had a little salt. The slaw was not edible. The first bite tasted spoiled and I wouldn't risk it. The tea is what I expect from fast food places - puckeringly sweet. No complaints about that. The fries in the sauce were the best part of the meal. read more

Raising Cane's Chicken Fingers - Caniac combo - Fast Food Near Me - Chapel Hill, North Carolina

The food is great, but the sauce is better The service is really fast the place is always hopping When I come here and canes is the best!

I went this year,the ambiance is great there is an elevator there's a second floor we sat in the corner if the second floor and they was a lot of women awards.the food is a little bit underrated the chicken is so TENDER and THE TOAST I could sit for a year and eat that toast as my only food the fries are well seasoned. The workers are very intimidating but we u speak to them there nice. 5 STAR this is my new birthday spot read more

I couldn't wait to try this place since coming to the area and it did not disappointment. The perfect pl e if you want a quick and low budget meal. I ordered the 3 piece combo with fries and a drink. Not many menu items but that was expected at a place like this; its fast food but the ambiance inside was pretty cool. They have two levels (seating on the second floor) with ample seating. Service was fast and then were pretty busy. read more

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An addendum, if I may. I got the toast also! Toasted and buttery. I think people's qualms about blandish chicken, mediocre fries, and an overhyped (but still good!) said are valid. I just don't need much in a chicken tender experience- Cane's is quick, well fried, and overtly good. read more

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Order online for 2 of The Caniac combos. Drove an hour back and forth just to only got 1 order of the caniac combo. Thanks a lot. Spend more time driving to get the food than enjoying the food. read more

TLDR: Great choice for fried chicken. Be prepared to wait in a long line. Parking is available in the street or nearby lots (expect to pay). Raising Canes is a fast food chain new to Chapel hill. This location is conveniently located right on Franklin street. Like most establishments on Franklin, it does not have parking. Street parking and parking lots are located nearby. Expect to pay unless it's a free parking day. We parked way down Franklin street in a lot that was free in December. I enjoyed the walk down Franklin to see how much had changed since I went to college. When we arrived around 3 pm, Raising Canes no longer had a line out the door (that we saw when we initially drove by). When we entered, we realized the line just reached the door. I like the limited menu, since it made it quick and easy to order. Prices are reasonable and the employees are efficient. After ordering, It took a while to get our food. Several of my party waited downstairs to pick up the order and the rest of us found a table upstairs. Ample tables, condiments, waste bins, and utensils were located upstairs. We split up since the first floor was packed. If you are running low on time, I recommend ordering via their mobile pick-up option. The wait was worth it. I enjoyed the chicken strips, fries, Texas toast, and of course the Cane's sauce. I can see why it is a popular spot for college students. They do have 3 individual bathrooms available for customers to use upstairs, although you need a code from the staff to unlock the doors. One bathroom was out of order. A line quickly formed beside the bathrooms. Overall, we enjoyed our meal, just wish it hadn't taken so long to receive it! read more

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Best sauce in the world. That's all you need to hear about Canes. Get extra sauce and dip it in everything. Honestly, their chicken is just okay but their fries and Texas toast is incredible. This canes will always be busy and you will wait in line for a long time. But plan for it and it's amazing. Love the upstairs seating area, it is a lot bigger than you think it will be. Service was great and everything was very clean. read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Chapel Hill, North Carolina

The fried chicken fingers are juicy on the inside and crusty on the outside. The Canes sauce is good. Service is good, except the kids menu order got filled much later. Not sure why the restrooms have a code to unlock . read more

Packed place. Consistent product. I'd probably take the password login away from the bathrooms though. The lines are crazy long

I drove 6 hrs round trip for this twice. It's in a college town that's usually bustling and something crazy happens so it's excellent food and entertainment all in one. Parking is a pain in the butt though, I had to park down by some clubs several blocks away when I went. But the chicken is worth it and it's the only two story canes I've ever seen, making it well worth the drive read more

Nicest Cane's I've ever been. Our family of 7 fell in love with Cane's from our hometown of Mount Pleasant, SC. Now that we live in NC, we have been without Canes until they opened one in Chapel Hill. We have been to others across the country, but this is the nicest and most unique. It's next to the UNC campus and is decked out in Tarheel memorabilia. It's a unique setup and design. We came here for my son's 13th birthday. They had great customer service, were extremely efficient, and the food was BUSSIN!!! We'll be back! read more

It's one hour round trip to the closet location, but I prefer it to Chic-Fil-A in all respects. It's good. Trust me. read more

Stop frequently for carryout. Staff is very attentive and friendly, food is yummy-licious. Good value!

The service is amazing except sometimes it's a little slow. The food is always yummy that's sauce is great. 100/100 would go again I'm in love. read more

I honestly do not understand the hype. Went after it opened a few months ago and the lines died down, though still out the door. That said, the line moved quickly and the server was very friendly. The meal was a let down. The chicken tenders were okay but no better than anywhere else. Had a fast food feel, what I would expect at a Hardees or BK and not as good as Bojangles or Chick Fil A. They weren't bad and if my expectations weren't high I would have been content, but I just could not figure out what everyone saw in them. The sauce was okay, but again nothing special. Icing on the cake was the fountain soda (Coke Zero in my case) was flat, actually undrinkable. While I would not avoid Raising Cane's, I would not go out of my way again. read more

Service was great considering how overwhelming it was inside. Orders were swift and efficient. For it to be as crowded as it was, the staff was positive and polite as if my order was the first order of the day. The vibes of the restaurant were modern and comfy. Enough booths for everyone dining in. The food itself was okay. I feel like it was overhyped because the franchise and it being slightly new. Overall I enjoyed the experience and would recommend eating here as a lunchtime meal. read more

Raising Cane's Chicken Fingers - The Caniac Combo - Fast Food Near Me - Chapel Hill, North Carolina

Why is this place popular? The menu is incredibly limited, they have only two sauce options and neither is very exciting, the food is bland, the coating slides right off the chicken, the ice maker didn't work, you need a key code to use the bathroom... yet there were a lot of people there. Why? The novelty of a new restaurant? It's less impressive than Zaxby's. Enjoy, I guess. read more

Raising Cane's Chicken Fingers - Six chicken fingers with fries, slaw and bread. Can't understand why this place is popular. Unimpressed. - Fast Food Near Me - Chapel Hill, North Carolina

Came on a Saturday night, waited in a line to get the box combo and the sandwich combo. The line moved fast despite it was crowded. I do recommend people do mobile pick up tho. Never had the chickens from this place, but heard good things about it. It was good, a bit juicy too. Portion size was huge. I didn't expect my sandwich to be that big. At the end of the day, it's fast food, don't think I can do 5 stars but still worth it. I do have to say the manager was awesome! He was able to cancel my mobile order since it was set to 8pm, while I was there at 7:30. He let me order in store since I was there a bit early. Space wise, it's the same as spankies with 2 floors. Seats mostly on the second floor tho. read more

If I could give zero stars, I would. This was my first -- and definitely last -- time visiting this restaurant, which I drove nearly an hour to reach. I was extremely disappointed with both the customer service and the overall experience. The restaurant was packed on Saturday afternoon, and when it was finally my turn to order, the cashier rushed me through the process and talked over me the entire time. As a first-time customer, I was unfamiliar with how things worked and felt very overwhelmed by the noise and the pace. I clearly ordered three meals -- two with drinks and one without. I specifically asked for a lemonade (for myself) and a Sprite for my 9-year-old daughter. I understood there would be an extra charge for the lemonade, and that was completely fine. Instead, I was charged for two regular sodas and handed two cups with ice. When I asked the cashier about the lemonade, she told me all drinks were upstairs. When I got upstairs, I found only fountain sodas and tea -- no lemonade. I went back downstairs and told the cashier that i ordered lemonade, and she insisted, "You didn't order lemonade." When I repeated that I had, she actually said, "No you didn't. I know what you ordered." I was shocked at how dismissive and rude she was. I calmly tried to explain that she hadn't heard me because she was talking over me while I ordered. Instead of correcting the issue, she went to get the manager. He walked up without a greeting and said, "You have to pay for lemonade. That's extra." Again, I explained that I was fine paying extra -- I had said that several times already. At no point did either of them attempt to resolve the situation respectfully. The manager eventually said, "Just give her the lemonade," as if I were being unreasonable. It was embarrassing, especially with a crowd of people witnessing the entire exchange. The worst part is, all of this could have been avoided if the cashier had just taken the time to listen and verify my order the first time, or simply looked at the receipt and corrected it. I normally don't write reviews, and I absolutely hate making a scene, but this was one of the most frustrating and humiliating customer service experiences I've had. The owner seriously needs to reevaluate the professionalism and training of the staff -- especially that cashier and the manager. I regret not getting their names. The only reason I stayed at all was because my daughter really wanted to try the place. I will not be returning. read more

Was very good way better than zaxbys fries a lil small but good sauce is amazing would recommend