The food was meh. Nothing to rave about. The fish are gone and they only thing worth going to this place is for the rain storms. The kids love that. I would avoid this place if possible there are much better places to eat. read more

So I came to have a nice dinner with my hubby and two kids. And I have to say the food was delicious. My husband and I ordered the Guacamole burger. The kids ordered pepperoni pizza with fries and fettuccine pasta with a side of mashed potatoes. Everything was great. What even made our experience more pleasant was our hostess Jaclyn she was very sweet, attentive and helped us in a timely matter. We will definitely be back! read more

Very fun for kids and decorated really cool but the food wasn't that great. Nice servers, but me and my husband weren't satisfied at all. Probably will come back for the boys but only order drinks. read more

You pay for the atmosphere. The rainforest theme is neat. My ten year old enjoyed it. The menu is small and the food is mediocre. Our service wasn't very good either. Too bad the food isn't better or we'd probably be more likely to return. Also, disappointed that the fish tanks are empty! That can't be a good sign. read more

I love coming here even though I don't come often because it is far from my home. I love the fries and their vegan options. The place is very fun and different I like when the animals come to life it's very entertaining. read more

My kids have wanted to go to this restaurant for almost a year and since we were in the area, I stopped by. The wait time is long (Sunday lunchtime), but they have a nice store to look around in while you wait...plus...i figured...long wait= good food. I was a little disappointed with the equally long wait after ordering then further disappointed with the food itself. The kids ordered hamburgers and fries. The burgers were large but seemed like they had been sitting for awhile. Fries were luke warm. The kids still enjoyed the ambiance. I ordered a chicken salad and was quite shocked to see only iceberg lettuce and besides the chicken, very few vegetables or anything else for that matter. It felt very similar of what you would get at a fast food restaurant, only the cost was almost $20. The icees in the collector cup holds very little but the cup itself looks huge and costs $8.99 which is no big deal but they charge 1.99 to get a refill and we waited so long for our food, of course they wanted one. Overall, at least my kids got to try it out. I'll try it one more time for dessert and see how that goes. read more

Rainforest Cafe - Loved the icees! - American Near Me - Ontario, California

We've been here as a couple but now it's even better coming here with our little family. My son loves this place... We signed up for the safari club so I guess we'll be coming here more often! :). The salads, drinks and appetizers are great! read more

I came here yesterday after a long hiatus (my significant other lives in the Los Angeles area and visited; we love coming here so we decided to visit and rejoice in good memories). With that said, I have been coming here since I was in high school (now a doctoral student), and I can attest that things have gotten better. I recall years ago the food was often served colder than it should, tasted rather average, and took much longer to arrive. Since then, the quality and service has gradually been increasing. Yesterday was perhaps the culmination of the last 6-8 years of service: there was a line to enter, which moved incredibly quick compared to past years; we were seated in a not-so-ideal spot, yet continuously given the appropriate care by our waitress; and our food order (a full rack of 'mojo bones' to share plus the 'awesome appetizer') arrived quickly, yet was not cold. After paying, the manager even came over to make sure everything went smoothly (perhaps being a club member added to this, as he personally returned my club card while asking about the food and service). After so many years, I personally felt they really did do their best this time around-- and surprisingly during a heavy lunch/after-lunch period, as the restaurant well well-packed. Of course, the review is a 4-star and not 5-star because the experience was not perfect (almost, but not quite). The 4 specific points that dissuaded a 5-star review follow: 1.) My significant other requested a water in addition to her favorite orange creamsicle-like drink at the beginning of our order, but this did not arrive until much later; and only after she requested it again. This may not seem important, but many of the drinks there have large amounts of sugar in it, so water is almost a necessity (I felt myself in need of some water after some time with my raspberry lemonade freeze). The drinks are delicious as always, but not bringing out that water (as minor as some may find this problem) is significant. 2.) With regard to the 'awesome appetizer' sampler, the quality of the chicken tenders is much better than in previous years, but I personally felt they could have been crunchier. This may just be a personal preference, as the cheese sticks were delicious. I can not comment on the chips, the chimi-changas, or on the artichoke dip as I do not like either of those personally. Nonetheless, my significant other did seem to enjoy them (she did not seem to like the chips as much as the chimi-changas and dip). As for dipping sauces, the marinara sauce was good; the honey mustard tasted weird to me. My significant other enjoyed it (she has stated she did not 'love it', but rather just liked it) but I personally felt it was too fluid and lacked any real substantive honey mustard flavor. Again, it may be a personal preference for stronger sauces. 3.) In the case of the 'mojo bones', they were as tasty as ever. Having come here for years, I do believe it is one of the best options on their menu. We shared the full rack, and it was quite enough to fill both of us. The only qualm I personally had with the mojo bones was that I felt they could have been a bit warmer; they were quite warm when they arrived, but I felt they could have been hotter. The meat did fall off the bone easily and was tender, warm, and delicious. It would be unfair to say otherwise. I am simply used to a piping hot slab of meat when I order meat so, if you are as well, then be wary that the 'mojo bones' may not be piping hot but they will not be cold at all. Just very warm. We had to ask for ketchup for the fries, but that is very minor as they brought us ketchup quickly when we asked for it. 4.) Finally, there are never enough napkins on the table. There is one large napkin with the utensils (and we did have utensils pre-set when we arrived, so I am not sure why this is not the case for all parties who come...), but after so many years there is still only that one napkin. The 'mojo bones' can get quite messy, and the finger-food appetizers do contain fried food (read: greasy, as they are fried), so additional napkins (at least one more pre-set with utensils) would be great. The food has never been cheaply priced here, and will likely never be cheaply priced; yet, the quality of food and service has improved significantly in the 6-8 years that I have been a customer. I usually get dessert, but I think sharing the 'mojo bones' and 'awesome appetizer' made for a good combination that filled both of us (I would usually order my own half- or full-rack of 'mojo bones' and have enough room for dessert, which usually consists of sharing their chocolate fudge cake and ice cream volcano, but this was not the case yesterday). I can not comment on the noise, because it is obvious from looking at the restaurant that it will be noisy with the robotic animals. I look forward to seeing further improvements in food and service in the future and will very likely return. read more

The more we come here the worst it gets. I ordered nachos and it looked like it came from the microwave. This maybe the last time we come here. read more

Food and drinks are a 10 out of 10..delicious but pretty pricy..kid friendly, great place for a birthday or family dinner..every 30 mins they have thunder and lightening so be aware bringing toddlers.. read more

Came here for a late lunch with my family, first off we have come here before and have experienced good food. Today was a different story. First, we waited 20 mins for an appetizer, when it did come it was not that great. We ordered a sandwich .... The bread was soggy the chicken was cold and the onion rings tasted like they have been sitting for a while. My niece had Mac and cheese, she hated it! It was like plain noodles there was nothing cheesy about them! When the manager, Amir, came by he was not very friendly or apologetic . The waitresses are awesome tho! And the only reason this place gets 2 stars. Very attentive and make up for what the manager lacked. read more

I like the aquariums as soon as you enter and the setting is pretty cool. But they need to update their food menus because it's like eating at Applebee's,Denny's, burger joints etc read more

Pricey, but surprisingly yummy. Worried about previous reviews but I really enjoyed my meal and service.

I'm a bit surprised that this place has such a low rating. My wife and I had a lovely time here. The food was probably three and a half star but the milieu and service were fun and excellent respectively. Our server Brandie was very friendly and helpful and the manager Amir was very accommodating. Great place in my humble opinion. read more

Rainforest Cafe - American Near Me - Ontario, California

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Great atmosphere especially for the kids from the time you enter the restaurant. Loyalty members have preferred seating and specials. Th themed shows including thunder and lightning with elephants and gorillas completely entrance the kids. Great menu and drink selection is pricey. But for a celebration worth it! read more

The atmosphere of the place is amazing, and I absolutely love it! This is definitely a great stop for a family. The only downside is that this place is expensive, so I'd leave it as a special occasion restaurant. The service, staff, and food are great though! It's a fun place. If you pay the one time fee for their safari card, you'll receive $25 on your birthday, which is worth it. read more

Came here yesterday with my wife and 2 kids around 2:30. We visit here once a week and always 2-5 Monday-Friday to avoid wait or cold food. So far we have not had a bad experience service is average food is tasty we spend around 50-60$ every time so I never complain about the price seems reasonable. It is dark and could be very loud but again if it's not your taste head over to McDonald's this is a themed restaurant. Server was Evelyn attentive and cared if my kids had enough juice so extra server points thanks! Will be back my kids love this place read more

Only getting a 2 because of Katrina in the bar area seating. The seating here was about 20% empty and we were told there was an hour and a half wait. The excuse was because "we're waiting for larger parties then yours". My wife and I brought our niece and nephew here. We sat in the bar and watched the tables stay empty for the complete hour we were here. I brought my observation up with Sal the manager and he told me "that's just the way it is". I have been in customer service my entire life. His reply was unacceptable and we will never be back. Now I see why this place has such a low ratings on Yelp! Sal would be fired if this was my place. read more

all of our food was below average and my child had to wait an extra 40 minutes after we got our food because they forgot to put in his order. Finally it came out but instead of having the sauce on the side which we asked for, they put it on top of the chicken, to which we notified the waiter, her reaction was to reluctantly offer to scrape the sauce off. When it came back, it was obvious that all they did was flip the chicken over so that we wouldnt see the sauce. So the manager came and said theyll make a new order, which also came out with sauce on the chicken. Bad food with even worse service. read more

I'd put zero stars if it was an option. My family waited almost 2 hours for our food and when asked where our food was the waitress said she would check. Then came back saying our appetizer is coming when we never ordered one and the said oh well it's free. 20 mins passes still no food or appetizer. So we flag another waiter to tell him to tell our server we are leaving. Manager comes out to tell us food is coming and that our original waiter pocketed the ticket that's why our food never came. And said we can get a discount if we waited a little.longer but With 2 hungry kids we left. We will never come back to this place. Worst service ever received. read more

We had not been to rainforest cafe in a few years and we went on Thursday night 2/7/19. We had such an amazing waiter Vance. He was kind and made sure that we were well taken care of. Everyone was friendly, we had the best dinning experience ever. read more

We were a large party celebrating our milestone birthdays. The service was great. We all asked for separate checks, even though there were 8 of us. This request was received graciously. The servings were large and tasty. However, I did think the entrees were rather expensive for what we got. One comes here more for the ambiance rather than the food. read more

We drove all the way from Murrieta. We've been wanting to take our boys for awhile and the opportunity came up to do so. As soon as we got there, we checked in because we knew it'd be a long wait. (An hour). No problem - we had shopping to do. Checked back in exactly an hour and they still weren't ready for us. 30 minutes later, we were finally seated. Huge disappointment to see the fish tank empty. The "show" was a bunch of thunder and flashing lights every 15 minutes. We got our food almost an hour later. They were super super busy and the wait staff, young, new and kinda disorganized. Our waitress was awesome. The food was substandard at best and totally overpriced. Won't be back. Checked it off our bucket list. read more

Eh. The coconut shrimp was a huge disAppointment, and the nutty tilapia was just okay too!

Children enjoy the place. Rainforest ambiance is entertaining. Food is quite ordinary and overpriced. The landry's membership/loyalty program is quite annoying and they will try to sell it to you. My daughter, 5 is the only one excited about this place. read more

Customer service was great. My son was scared with all the thunder storm and gorillas moving around so we moved to a different table with less noise and no animals surrounding us. waiter was more than happy to move us even though our appetizer was already served. They were attentive and fast with their service. read more

30 minutes to receive drinks and another 30 minutes for food. In a sparsely populated restaurant is ridiculous. We have had issues at this location in the past and my daughter wanted to go again so we gave in. NEVER AGAIN! read more

This place is okay, the only thing cool about this place is the atmosphere of the rainforest and sounds. The food is basic, not amazing, and the service is not that good. When I went it wasn't all that crowded but for some reason we had a hard time tracking down our server when it was time to order and time to pay. Basic food, basic service, awesome setup. read more

The food is acceptable, but the restroom is very stink and messy... Trashes are every where...

Just left from here, and the food was absolutely delicious!!! Service was great, and eating during the "storm" was incredible.

We had the most amazing experience today! I am severely allergic to fish and I asked the server if I could have my shrimp prepared separately. She went and got the Chef. The Chef named Lito came out and personally introduced himself and got to know me and my allergies. On top of it all, I am a vegetarian as well. So he came up with a meal especially for me, and my god it was delicious. A shrimp pesto pasta, I would call it. He even took the rest of the families order and personally delivered our food once he prepared it. Thank you Chef Lito!!! read more

It was my first time ever going into this place and the scenery was amazing! Loved it. The platter I ordered was very delicious. Everything was very well portioned. read more

We went the last week and tell you something is a good place to go enjoy and have fun!!!!margaritas really good food good service excellent KATRINA best waitress!!!!! read more

My family went there tonight with friends who were visiting from Oregon and was very embarrassed that food and service were horrendous. We also let the girl that seated us know that it was our first time there, thinking this would help get us good service. Although the place was practically empty we waited for some time before anyone seated us. We could have memorized the menu before anyone came to get our orders. We waited again for a long time before our food finally came and when they did, food was cold. When we told someone that the food was stone cold, we were told "because it is seared, it is served cold." By definition, "searing (or pan searing) is a technique used in grilling, baking, braising, roasting, sautéing, etc., in which the surface of the food (usually meat, poultry or fish) is cooked at high temperature until a browned crust? So shouldn't the food still be at least warm when it was served? Even the side dish of cooked vegetables was cold. Service was bad that we had to wave for someone to refill our drinks. The only fast service was when they gave us the check. read more

Estimated wait time is horrible surpassed the original time by 40 minutes. Kitchen took a while to bring food out. Food really wasn't hot. The 2 stars is because my kids liked the animals. First and last time I go. read more

This place was not good. Very salty and I couldn't finish my meal. The only good thing we got was the volcano cake. I will not return.

$15 burger. Ordered medium. Received well done piece of rubber. Tasted like it Had generic sauce on it out of a bottle. Had one bite and was finished. Side dish was bland. Only thing that was decent was the queso but for $13 for a bowl of cheese it better have been somewhat decent. read more

I planned my little brother's birthday party here and it was amazing! The service was very kind and fast, no hassle at all. The food was OK, very tasty. I totally recommend going here for a birthday dinner with your family. read more

This is one of the worst restraunts I have ever been to the last few times. I remember a few years ago loving the experience there, the food, thunderstorms, and the employees yelling VOLCANO but now I never want to go back there again. The prices are way to high for the terrible food that they are serving. Today when I went we got there 2 hours before closing and we stayed all the way to closing due to the fact we didnt get our food until 45 minutes to closing. Everyone in my party of 5's food came out cold and when all of us tried our fries and onion rings they were stale, hard and disgusting. If you tried breaking an onion ring or fry in half it would snap like a cracker. Also there was a party sitting behind us and the children were screaming and running around the restraunt. There was only 5 people working and most of the time you didn't see anyone. We talked to the manager several times only to have 10 percent taken off the bill. Me and my brother ended up leaving and waiting outside because we were so upset. I do not reconmend at all the entire restraunt is a joke. Customer service is horrible. Food is horrible. Price is horrible. The entire restraunt is horrible. read more

The food is pretty basic, never had anything bad. But incredibly fun and cute, wait times aren't anything horrible but sometimes the music is bad. read more