I stopped eating at Rainforest Cafés many many years ago, last time was probably in the Animal Kingdom area of Disney World in 2007. Mainly because it's predictable, simply grilled or fried, very uninventive, and simply put - A Tourist Trap. While staying at the Sheraton Niagara Falls, I came here with colleagues for drinks before an evening work function and also got their appetizer sample assortment. The service we received at the bar was great! It was friendly and attentive. The drinks were good. The food was very mediocre, it totally reminded me of why I don't visit these joints. Overall - Not bad and I'm giving it 4 stars, even though the food deserves 2 stars, because of the service. read more

Rainforest Cafe - Appetizer Assortment - Cafes Near Me - Niagara Falls, New York

Overstimulating environment and mediocre food, but small children love it! Most of the times I've been to a rainforest cafe were as an adult, but usually it was while I was being a happy little tourist. Being there with little kids was definitely a new perspective because the animals moving all around and periodic special movements (thunder, dark, brief animatronics show) was magic to the little. Also, I was glad they could honor our reservation in spite of being packed. A reservation for a large group is a must! Sevice was great, especially given that we were a large and chaotic group. We were sat right by the elephants, which was a great spot for the kids. The prices are high and the food is so-so, but this is more an experience place. I got the fish and chips. They were generous with the fries, which were plain and a little underdone. The fried fish was ok- but it wasn't as crispy as I expect fish to be. Also, they really oversold the coleslaw on the menu. However, the food was alright and no one I was with disliked their meal. The arcade is chaos. I'll never set foot in there again. Others might like it though! It's just overrun with small and poorly supervised kids. Also, there's only one prize machine and the line for it was super long. Overall, I'd recommend coming here if you have kids five or under. If not, it might not be a strong choice. read more

Rainforest Cafe - Fish N Chips - Cafes Near Me - Niagara Falls, New York

Love rainforest. It's a bit pricey but they have really good strawberry lemonade and the best chicken tenders. The animal show and shop is also fun. Theme restaurants are the best. HAPPY FORESTING! read more

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I wish I had gone to the restroom first and I would have opted out of this experience all together. It was gross! Our server was pretty good and the food was okay (typical heat and eat type food at tourist trap prices). The menu was very limited (and filthy). But what really took it down was when we paid. We had a couple hundred dollar gift card we wanted to use (hence why we chose this restaurant) and when we tried to use it, a manager came over and said we couldn't because they are privately owned. She offered a 10% discount. What does a discount do when we can't use the payment method we planned to use. If we had seen this posted we wouldn't have even gone. And while she's telling us this, we are pointing at the kids menu that LITERALLY SAYS OWNED BY LANDRY'S. This whole area is really run down and not worth the money they are charging. Skip this location and try it in a different one. read more

Rainforest Cafe - WHOLLY OWNED....and not excluded on the gift card. The only way to know in advance is to go to the terms and conditions on the website. - Cafes Near Me - Niagara Falls, New York

We stopped into the Rainforest Cafe to feed our nostalgia alongside ourselves and to introduce the kid to the experience. The restaurant is filled with on point decor, animatronic animals that periodically make noises and motions, and a thunder/lightning storm that rolls through about every 30 minutes. There is also an aquarium full of live fish. The tables are all on theme, with wild animal designs, and there's a small gift shop that you enter/exit through full of animal-themed goodies. We went with a Jurassic nuggets kids plate with fruit (it was apple slices) and milk - the kids meals come out on cute themed plates too - plus Beyond burgers (comes with Swiss cheese, lettuce, tomato, caramelized onion, boom boom sauce) with fries and pickle spears, and we decided to go all in with a sparkling volcano dessert. The dessert is absolutely massive, as we were warned by the server, but it is a super fun presentation with a real sparkler coming out of a towering chocolate cake/brownie construction surrounded by rock candies, scoops of whipped topping, and scoops of vanilla ice cream. The food is good, with good-sized portions - or massive in the case of the volcano - but the experience is the real draw here. Service was friendly too. read more

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Food: Huge portions and overall pretty good! A bit on the pricey side, but definitely filling and satisfying. Service: Service was decent, nothing over the top, but everyone was polite and things came out in a reasonable time. Ambiance: Loved the vibe here! It's the perfect family setting and super photo-worthy. This was my first stop in Canada coming from New York, and it made a great first impression. read more

Rainforest Cafe - Taco Salad - Cafes Near Me - Niagara Falls, New York

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To continue my tourist eats I decided to get lunch here after my early morning of seeing the sights. I got back to my hotel and changed and fortunately for me Rainforest Cafe was part of this complex. I ventured through the halls off the lobby and found my way to the entrance of the restaurant. You can also enter from the outside if you are not staying on premise. Waited at the counter as the hostess was on the phone until I could get a seat. I checked out the small store of items for sale and finally was greeted. I was led to a table which sat me right next to the tiger display. I was able to see the elephant display behind me too. I started going over the menu and after a bit I had my selections picked out. Then I just sat there, for quite a minute. That is until the manager came by and saw me sitting there. She asked me whether anyone had been by to see me, not a single soul. She apologized, took my drink order, and my order for the food since I already had that picked out and went on her way. It appears that the hostess that was busy on the phone forgot to tell the server I was sat in her section. Not surprised in the least. I started with the Spinach & Artichoke Dip. That showed up and I picked over it for about ten minutes until my main course came out. I had gone with the Beastly Burger. The description does not do this any favors, it is just bland and not descript in the least. All it says is two patties, American cheese, lettuce, tomato, onion, pickle spear. When I saw two patties, in my mind and experience they come out much like smash patties. Especially when the description does not tell you the size of the patties. When the burger finally came out it was enormous. I knew I was in for it when it came out and I saw the mountain of the burger. I first took down the pickle spear because I did not want to leave that on the plate, and I enjoy pickles. I cut the burger in half in hopes that it would be easier to manage. But because these looked like either quarter pound or half pound patties, it was not easier. I almost had to unhinge my jaw to take a bit out of it. To say it was messy would be an understatement. The addition of lettuce, tomato, and onion didn't do anything for this as they just slide off and bun was basically nonexistent. I tried my best but could not. I ended up picking at it with my fork because I was tired of my hands being covered in grease, cheese, and sauce. This monster definitely did defeat me. Service throughout picked up a bit. My server, after being made aware of my presence was very attentive. Brining me refills and extra drinks and making sure I was all set. The food runners were really good at there jobs, knowing where every table is and basically memorizing the whole menu. As for the tourist trap portion of this place. If you are close enough, and old enough, you can see that the animatronics need some work. Unluck other locations, the mystique of this place is spoiled by the plentiful windows that line the front of the space. Every time the rainstorm ran through the floor you couldn't tell since the sunlight makes it a bit too bright inside to take in the rainforest portion of this restaurant. read more

Rainforest Cafe - Spinach Artichoke Dip - Cafes Near Me - Niagara Falls, New York

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Love this place! Really fun atmosphere especially if you're with kids as there's animal animatronics and "thunderstorms" (lighting change and thunder/rain sounds) every half hour or so as well as an aquarium and gift shop. The service was great! Everyone we interacted with was very friendly and the food and drinks came out pretty quickly. The drinks we ordered came with glasses you can keep which is fun! We got the Lava Nachos which came with a big boat of salsa in the middle. Wasn't anything super unique or special but yummy nachos nonetheless! The Carribean Coconut Shrimp were pretty freakin' delicious and I really loved the sweet curry dipping sauce it came with. The slaw and veggies weren't really seasoned which left something to be desired. However, the Creole Mac N Cheese was VERY flavorful, good amount of spice and sauce. It seems the pasta options are all pretty similar. read more

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Good food but definitely gimmicky. I got the Lava Beef Nachos which were filling and tasted good, the queso was the perfect temperature and there was a good kick and fresh vegetables. I also got a strawberry lemonade that was fantastic. The service was great, our servers were nice and food came out fast. The vibe is nice however it is definitely gimmicky and an excuse for high prices. It was also my sister's birthday and she got a sparkling volcano cake which looked nice but I did not try. read more

I think it would cost less to book a family flight to an actual rainforest. $170 for two adults and one child to eat two lunch meals and a child's meal. No dessert. No appetizer. The food was like a high school cafeteria quality. The service was slow. Also the ambiance? These animatronic animals were installed in the late 90's and there's not been one update or amount of upkeep since. Listen. People will still line up because they think it will be an experience. If this review saves one family from wasting their time and money it will be worth it. read more

heaven on earth is right across the border in niagara falls. what a joyous time we had. the thunderstorms. cha cha. the slightly broken animatronics. it all was such an experience. slightly expensive for burgers but it's okay. very enjoyable. server was a lovely lady. did find a hair in my food but they handled it very kindly. ambiance is to die for read more

Rainforest Cafe - burger - Cafes Near Me - Niagara Falls, New York

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Overpriced food, terrible service, and zero accountability We had a very disappointing experience here. Our food took roughly 40 minutes to arrive, during which our waitress was nowhere to be found for about 30 minutes. When the food finally came, two out of the five meals were completely cold. To make matters worse, our waitress vanished again immediately after dropping off the food and didn't return until we were completely done eating. When I didn't leave a tip, she asked if everything was okay. I honestly told her the food was cold, and instead of apologizing or offering a solution, she blamed me, saying I "should have told her"--as if it were my responsibility to wander around a crowded restaurant to hunt her down. Between the long wait, cold and vastly overpriced food, non-existent service, and a server who blamed us for her own lack of attention, this was a miserable experience. Save your money and go elsewhere. read more

This place is for kids. Reminds you of eating at an amusement park. You're paying for the ambiance, which is well done and fun to look at. Dimly lit with roaring animals. The atmosphere is different and fun with lots to look at. We noticed the tables and menus were sticky. The food is terrible. Definitely felt like it was catered toward children. Their drinks are extremely watered down as well. Prices are high. This is a one and done type of place just to say you've been there. Would I go again? No. Would I recommend it to others? Only if you have small children. read more

I had always wanted to visit the Rainforest Cafe in Chicago back in the day, but never made it. While out of town celebrating my best friend's birthday in Niagara Falls, we decided to finally check it out. Let me just say--this place is really more of a walk-through amusement attraction than a restaurant--and not a good one plastic trees and scenery--you can grill in the backyard for this. The atmosphere is definitely geared toward young kids. The elephants making noise, the fake grass, and jungle setup are cute and entertaining... but I'd say it's best suited for kids under 5. The food was unfortunately not a hit. I ordered a steak medium-well and it came out way more well than medium and absolutely drenched in butter just to make it glisten. Not enjoyable at all. My company ordered fried pickles and said those were good, but both entrées overall were not worth ordering. In hindsight, I should've stuck with a burger. They looked good coming out as others ordered them. The drinks were overly sugary, the food options felt very basic, and honestly kids only really need grilled cheese or chicken fingers here anyway. Parking was a headache, signage wasn't helpful, and navigating the area was more frustrating than it should've been. Now I fully understand why the Chicago location closed. This is definitely a one-time visit, and only if you have small kids. We went with all adults--and that was the mistake----All in all, I'm glad I can say I visited Rainforest Cafe once... and once was enough. read more

First and foremost was that you wouldn't accept the gift cards that I had purchased specifically for your restaurant. I had to drop my spouse and grandeson off behind the hotel due to no handicap access. After we were finished with our meals and were informed the gift cards wouldn't be accepted. One of the managers tried to soft speak us about the policy. He stated that there are signs posted saying that they weren't accepted. I informed him how we had to get access due to my wife's scooter didn't have any sign stating what he told us. We had traveled over 100 miles to go there because of another location we had gone to. I would NEVER recommend this location to anyone who asks me about the very unsatisfactory service from the management. I wouldn't have been so peaceful during this problem if my wife and grandson weren't with me. read more

Party of six. Waitress Morgan forgot a drink and put in the wrong side to one of our order. Took 1/2 an hour before we saw her again to ask about the drink. Drink never came and took additional 20 minutes to get the vegetables that got brought out by the manager. She eventually came over and asked how everything was. We told her we were still waiting on one of the drinks. And would like to do the Lava cake for birthday. Disappeared again. Fifteen to twenty minutes later the manager came out and asked if we were having issues. We told him about the drink, and waiting on dessert so we can check out and leave. Took forever for the lava cake again. And eventually got our checks. Paid. And the payment card wasn't brought back out. The manager asked if we were good. Told him we never got the card or signed it. He had to go back and get it. Worst service I have ever gotten here ever. Server needs to really pay attention to orders and be more attentive. Wasn't just our table she was neglecting. read more

Made reservations a week in advance. When we arrived, we were seated next to the arcade opening that's next to the restaurant which was extremely loud and the game noises were obnoxious. We asked if we could be moved to one of the other empty tables further into the restaurant and were told no that it required management approval. The server was ok but he was more focused on his other tables further in the restaurant. He never checked to make sure everything was ok with our food and we had to hunt him down for drink refills. The food was mediocre and is extremely overpriced. The decor is cute but we didn't get to experience much of it were they seated us. I'd probably pass and look at trying somewhere else for dinner. read more

After reading some of the previous reviews, I really didn't have high hopes for our visit here. Yes, the restaurant is geared toward children with all the animals and large arcade.. But I was pleasantly surprised with the food and service. I ordered the pastalaya. It was a pasta version of jambalaya. It was full of flavor with a nice kick of heat. The restaurant was connected to our hotel, the Sheraton Niagara Falls. Perfect, considering it was a rainy day. 2024-33 read more

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Come for the vibes, not really the food. I came here with my family for a weekday lunch and we really enjoyed the atmosphere of the restaurant . We were seated in the "Elephant room" and the animatronic elephants were really cool and the kids loved it. The decor in general is really well done and there's quite a bit to look at. This is what we hoped for from the Rainforest Cafe and they delivered! Unfortunately, lunch was pretty lackluster. It took about 25 min to get our food and while the staff encourages you to walk around and enjoy the sights, this is still a pretty long wait. I ordered a Philly cheesesteak and while I was impressed with the size of it, it was really, really bland. I added some salt, which helped, but I was pretty disappointed with how little seasoning was on it and somehow the beef didn't even taste much like beef. Our waitress was very friendly and attentive, which was great! She checked up on us regularly during our long wait. Overall, I was happy we stopped by. It was a fun experience even though the food was disappointing. read more

Rainforest Cafe - Philly Cheese Steak - Cafes Near Me - Niagara Falls, New York

Long wait to be seated and when we got inside many empty tables,service was unfriendly,the big No for the Food it was heating food not freshly cooked read more

A good place to grab something to eat. It was very close to our hotel which made it an easy choice for lunch. read more

Rainforest Cafe - Lava Beef Nachos - Cafes Near Me - Niagara Falls, New York

This is a good theme restaurant for people to bring their kids. Food and service were average. The main attractions are the jungle theme and jungle sounds. Not my kind of restaurant so I probably won't be going back. read more

Resturant was beautiful, great for kids to enjoy. I had ordered a beastly burger and had added bacon to ir. Burger came out and the bacon was ice cold. I brought my concern to the waiter and asked if anything can be done and he had went to talk to his manager, when he came back he said that the only thing they could do was remove the $4.79 for the bacon that was added onto a $30 burger. If youre to go here, get an appetizer and let the kids look around but dont waste your money om anything else. read more

Rainforest Cafe - Pretty resturant, shitty food. Managers suck. - Cafes Near Me - Niagara Falls, New York

We came here for dinner, and it was an amazing experience! The animals move and make sounds, and the fish tank looks like it's straight out of Finding Nemo! The drinks were delicious, and you can take their signature glasses home with you (great souvenir). The food was so good we were chowing down, and the portions were so big that we packed it to go because we just couldn't finish no matter how hard we tried. I love this place! read more

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This place is a classic, but the food just happens to be very mid. There's nothing quite special about it except for the decor. Service was decent. It's not too bad. read more

Service was so slow and the restaurant was not very busy. The ambiance is cool for kids but the food is not quality and the prices were too high. read more

The kids loved the atmosphere and were able to walk around and see the other animals etc. The food was absolutely not worth the money- $12 for Kraft Mac & cheese for the kids. read more

Rainforest Cafe - Cafes Near Me - Niagara Falls, New York

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Great place to go with kids. Service was great, all the staff there that we came in contact with was great with kids & families in general. The food was mediocre and there was not much for my vegetarian husband unfortunately to pick from. My son loved the fish tank & moving animals. The elephants were so life like. read more

Rainforest Cafe - Nonalcoholic Drinks in souvenir glasses. - Cafes Near Me - Niagara Falls, New York

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The food was not good. They were out of chicken. The rice was slimy. The chocolate brownie tasted tangy. The service was unbelievably slow. It's ridiculously overpriced. 2 meals, 2 non-alcoholic drinks, 1 dessert was $150. The elephants were cool. Don't go here. Half star, do not recommend. read more

The service was good & atmosphere was fun, but food was very below average. I didn't expect 4-star dining experience but was surprised at the quality of the food. We were hungry and wanted to check it out, but the food was disappointing. I had a Ceasar salad. The lettuce texture was off. Maybe it was it was old? There was no taste or crunch. I did like the Cesar salad dressing. My boyfriend had a burger was bland even with BBQ sauce. The French fries tasted old even with ketchup. I ordered the rasta pasta dish because I have had it before at other restaurants, it was different here. It was ok. For the amount of money, you pay to dine here, the quality of food should have been better. read more

The atmosphere here is amazing. It's cool walking around and seeing all the different animal displays they have in the restaurant. Service was decent, waitress was very nice. The food was just okay, not really worth what you payed for it. $70 for 2 people to go for lunch is kinda insane. I'd possibly go back if in the area again but there are definitely better places for cheaper. I feel like everyone has to experience it at least once. read more

In Buffalo, NY, The attendants who showed me to our seat was very pleasant. once to the table, the waitress was very cold. She didn't even provide her name or greet us. The waitress had poor customer service toward us; however, she was very pleasant to our customers. read more

This place was an absolutely a dream! After about an hour wait (worth it). From the lady who called to let me know the table was ready to the amazing waitress (Alisha, I believe). This was a place I would definitely return to!! Food came out piping hot! We got the appetizer platter, came out quickly and food was super tasty. When we asked for extra ranch it was not a bother to Alisha at all! She was very busy with the MEPS people coming for inprocessing and a few more tables in the min dining room and she was hustling! Our orders came out perfect! My daughter was not fond of the food she ordered and she asked if she could make her something different. She gave super recommendations and very attentive to refills and I ordered a beverage that came with a glass. This was packaged to go. This was a fabulous experience for my children's first experience to Rainforest Cafe. I believe they will be back and so will we. See pics of the animals attached. read more

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With the limited number of options in the area (especially those that are open late), we ended up at Rainforest Cafe. Expect a wait. We had walked in earlier in the evening and the wait was 45 minutes, when we came back later (after 8pm) it was only 20 minutes. My husband had never been to a Rainforest Cafe, so was intrigued by the concept. The Chain does offer fun and interesting restaurants, but this one located inside the Sheraton Hotel was definitely smaller. The food quality here was pretty bad and a bit overpriced, but its sort of tourist trap in the Niagara area. We ordered the Pastalaya (pasta with shrimp, chicken, and sausage in a spicy cajun sauce) and the Portobello Wrap. Overall bad to mediocre food. The broccoli that accompanied my wrap was the most worst, soggiest, and bland tasting broccoli I've ever had. If there are other options available, this restaurant should simply be a hard pass. read more

Rainforest Cafe - Portabella Wrap - Cafes Near Me - Niagara Falls, New York

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My husband and I came here strictly for our almost 2 year old, in hopes he would love it. We had low expectations for the food, just wanting our little boy to enjoy. We ended up being completely blown away. The service was top notch. Ask for Jemma - she is lovely and wonderful and the epitome of great service. We were seated right by the gorilla's in the back and though our son would enjoy but they ended up scaring him so much he started to cry...we asked if we could move when she came to the table and she didn't even bat an eye and put us neat the giraffe in view of the elephants which was a HUGE win with our kid. Then when we asked for an extra straw and lid (he chewed through the paper straw and ruined the plastic kids lid) she gave us extras in case it happened again. She also made some great recommendations AND got my son a really cute in theme plastic plate when we were concerned over giving him a real plate! Food: Let me just start by saying that we ordered my son pasta (penne) with marinara sauce and meatballs and it was the first time it was so good we regretted not getting it too and I wish I was kidding. We definitely stole some of his! My husband had the shrimp tacos and really enjoyed. I had the ribs and I'm a huge foodie and judge meat very critically. This was so juicy and flavorful - not just the sauce, but the meat itself. We also ordered a side of Caesar salad to share - the croutons were nice and crisp, and the lettuce was nice and cold. It didn't have way too much dressing to overpower it. That being said, if you like salad with tons of dressing, just ask for more. In our case, it was perfect. We were so happy we even made it a point to tell a manager how surprisingly wonderful our experience was and we've never met a restaurant manager who so genuinely appreciated the good word. She even offered to help us with restaurant choices for the rest of our stay in Niagara Falls. We took her up on it and she came though!!! Can't wait to check those other places out and shout out to the manager, Jacquie (hoping I spelled it right!) For being so so wonderful along with Jemma. GREAT OVERALL EXPERIENCE!!!!! PS if your kids love fish and underwater creatures as much as mine, they have a wonderful aquarium inside - it even has a giant eel!!!! Not sure when we'll get to vacation at Niagara Falls again, but whenever it is we will definitely be back here!!! read more

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The service was slow. The food was ok - better than similar restaurants like Applebees. There are very limited food options in this area.

Beware of this establishment!!!!!!!!!! The waitress named NEV was so deceptive and a lowkey swindler - she will charge you extra on all the optional sides and make you think it's included and throw in things you never even ordered without any remorse. What a complete joke!! I went back to let them know what the waitress had done hoping they would understand but that was useless. The manager Bruno, if that's his real name, is absolutely incompetent and couldn't rectify the situation to save his life; he simply said "there's nothing I can do" multiple times. We finally settled on a stupid piece of pie from this hellhole (that we already were charged for and NEVER ordered!) ONLY AFTER WE suggested it since we weren't getting anyyywhere - no refund of what was overpaid, no comp, no alternative solution, no apology for being cheated, nothing. Hope this place closes down - please save yourself the disappointment and go somewhere else where you won't get cheated. Never going back again. read more

Service was terrible and the food was mediocre. With a party of 6 my meal was 10-15 minutes later than the rest of the party. I ordered pasta and it was mediocre at best. The meal comes with bread but not mine. The waitress was scarce. The ambiance was awesome but bring a flashlight to read the menu. It's fairly dark. read more

The food was pretty terrible. You just go there for the vibes. I was shocked that they had no blended alcoholic drinks. That's quite weird.

I can usually find the positive thing to write about, but this time it was not easy to find. The service was slow and the food was terrible. Wouldn't eat here again. Needs an overhaul read more

Rainforest Cafe - Table view - Cafes Near Me - Niagara Falls, New York