Rail House restaurant is part of the Zone 28 complex, which also has a sports bar, bowling alley, arcade, laser tag, and escape zone. Do not be scared of this restaurant's low average rating. Nearly all of these reviews are years old. My in-laws have eaten at this restaurant and have repeatedly told me that they really liked the good foods. In addition, my husband and I recently ate three entrees from this restaurant, and they tasted very good. The restaurant's menu lists appetizers (e.g., fried provolone, chicken quesadilla, pretzels with beer cheese, and spinach-artichoke dip), wedding soup, salads, wraps, entrees (e.g., chicken romano, chicken marsala, chicken parmesan, fish 'n chips, and pasta primavera), sandwiches, pizzas, desserts (e.g., chocolate-chip cookie skillet), and alcoholic and non-alcoholic beverages. My husband and I arrived for dinner. A waitress promptly and courteously served us. My husband commented on how he liked the railroad-looking interior design. Here are my reviews of what we ate: BBQ Ribs - 4 stars - Dry-rub pork ribs were slow-roasted and covered in raspberry BBQ sauce. These ribs fell off the bone and tasted very good. They came with my choice of two sides, and I chose French fries and coleslaw, which I liked. Fettuccine Alfredo - 4 stars - Fettucine pasta and a flavorful alfredo sauce were topped with parmesan cheese and my add-on of shrimp. I choose a salad for my side. Large 12-cut Pizza - 4 stars - I chose toppings of mushrooms and green peppers. The cheese was not very gooey, and the crust was on the thinner side, but I liked this pizza very much. The total price for these three entrees was about $66 plus a tip. (Note that I have done a collab with this restaurant, but I paid *full price* for these foods and typed my honest opinion.) read more

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If I could give this place less than one star I would. My fiance got mushrooms on a buffalo chicken wrap. They charged me $4.25 per pop, with charging for a kids drink that is supposed to come with the meal. I already sat there waiting for over 10 minutes waiting on a check and just paid it to get out of there faster. Horrible experience. read more

The atmosphere was really fun. There are a lot of fun things to do before and after you eat. Our service was great and she was very attentive and easy to talk to. The food is ok. It is very simple and good. read more

It's ok because it's here. It's a bit overpriced and nothing is unexpected. The service is hit or miss if they're happy or not.

I like the place it's is huge with a bowling alley a restaurant bar and a sports bar. Lots of TVs to watch sports on. I had the fish n chips and it was delicious looks like a nice place to hang out on weekends with a big parking lot read more

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The service was slow, the chicken Marsala didn't come with any pasta and was cold. We ordered a side of fries with our meals and they never came out and it was a hassle for them to get them out. The time for our food to come out of the kitchen was a very long wait. The taste of the food was good but not worth the price. Would not recommend. read more

I don't know what was worse the service or the food. Our server was so overwhelmed and while she was taking our order another server decided to yell at her. The food took forever to come out and our entrees came our before our appetizers. The food was inedible. If I could give this restaurant zero stars I would. read more

The food is ok... I had the Italian sandwich, grilled cheese, chicken strips, and a spicy chicken wrap trying to keep it simple. The Italian sandwich should be on a bun, my granddaughter had the spicy chicken wrap she said it was ok, and the chicken strips & grilled cheese you can't go wrong. Treat this restaurant as you would any place where there's kids and games. Keep your expectations low. read more

Rail House Restaurant - a burrito and french fries - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

Pre-made, subpar food, poor service, and a loud dining room are the downfall of this restaurant. The menu looked promising, but the food quality is not good. I'm not the kind of guy to leave much on a plate, but I left half of my Buffalo chicken wrap and fries in the basket. Our appetizer came out with the meal. The chef and another worker spent most of their time in the dining room hanging around with their family instead of attending to their jobs. Very annoying! read more

We had dinner while bowling, our meal was put of this world, completely unexpected for a bowling alley. The kids enjoyed their personal pizzas, and we were pleasantly taken aback by the loaded fries with pulled pork . The resturant is part of Zone 28 (recently renovated formally Fun Fest), family oriented, cost effective and good food. Well worth the visit. 4 out of 5 stars for speed. read more

Rail House Restaurant - Kids chicken tenders. - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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Traveling and did not want fast food. Walked in and no sign to seat yourself and no one to seat you. I had to walk back to the kitchen to find someone. Waitress delivered what was supposed to be iced tea, but was so watered down and had NO flavor remotely of iced tea. (And it was $3.00!) my husband received his onion rings in one big fried clumpy mess. My salad with grilled chicken certainly did not look like the phot with only half the chicken the photo contained. This place looks good from the outside but was really second rate from hospitality to food. Additionally, it was really cold inside and customers had to keep their coats on. read more

Waited over 2 hours for all of the food to come out, and over 90 minutes for the majority of it. Unfriendly and uncaring waiting staff made this experience extremely unpleasant. read more

Came in & took them at least 10 minutes to get our drink order (& food order), then another 30 minutes or so to get 2 burgers, 1 hotdog, & a fish sandwich. The burgers seemed not to be seasoned & overdone. The applewood burger has onion straws & they were soggy as was the bun, like it sat in the window & got wet. The fish sandwich was also overdone & by the time we lefty husbands (who ate it)had an upset stomach. The hotdog bun was hard. The onion rings were also not crispy & seemed to be undercooked. So do yourself a favor & go eat elsewhere then go play as it's not worth the time or the $$. read more

the service was good. Food was also good prices are kinda high for drinks thou. I enjoyed the great atmosphere there.

Service was slow; however, the food was good. I'd rate it *definitely* better than the old and somewhat better than diner/Eat N Park-type food. Also, the prices are pretty inexpensive. It worked great for us because we were there for a reward night for our son - so we were able to play arcade games and grab a decent dinner all in one stop. read more

OMG was this place amazing. Couldn't have asked for a better experience. Resturant is part of Zone28 but completely sectioned off from the bowling alley and arcade. There are windows so you can see all the action but not hear it, kind of makes for an exciting atmosphere. Our server was great, super fast, we ordered our food and it seemed like 5 minutes later it was at our table. They have all the typical categories of bar/lounge type food (apps, sandwiches, salads, burgers, steaks) but not a huge selection from each category. I'd say that's ok though since what they do have on their menu is made very well. The fries are amazing, get them. Food was reasonably priced, despite being at an entertainment center. At the end of our meal the waitress handed each of us $5 in arcade credits! Apparently they were doing a promotion and it definitely worked on us. Would definitely return. read more

Slow service and the standard Sysco food. Beware of the reuben sandwiches......unless you're in the mood for 2 slices of focaccia bread for 12 bucks. The meat is conveniently placed right along the edge so it looks like an actual sandwich. read more

The only thing nice I can say is our waitress was nice. To start, the yes the waitress was nice but service was slow. It started off about five minutes after we were seated our waitress came around to take our drink orders, we all ordered waters, one of us ordered a beer and one of us ordered a fish bowl. About 15-20 minutes later our waitress came around to take our food (one dish specifically vegetarian) and appetizer orders, we still hasn't gotten our drinks, after i reminded her about our drinks she only brings a fish bowl. After waiting another 10 minutes or so I tried flagging her down but couldn't get her attention so I managed to get the other waitresses attention regarding the beer. She brought it right out. Another 40 minutes or so go by. We hadn't received our appetizer. Our waitress finally comes out with all main courses and the appetizer at the same time. The nachos were not vegetarian as requested, and we had to tell her we didn't want the appetizer anymore since we now had our main courses. Our tab ended up being $60 and it was not worth it. The nachos were what you would order at a movie theater with half melted cheese, the chicken and chicken wrap with fries were stone cold, and the salad looked like it was dumped out of a bag. We weren't even done eating and our waitress was having us pay. I mean unfortunately even though our waitress was nice we aren't coming back. read more

An absolute treat. I have eaten at this restaurant twice so far, and on both occasions have not been disappointing. The first time I had dined here was with my boyfriend when we had first moved to the area and the place had finally finished construction. Once entered, we were greeted by a packed and energized customer base. The staff is incredibly friendly and helpful, making us feel right at home immediately and took very good care of us. Since we were new to the restaurant, our waiter kindly gave us Zone 28 arcade cards, which was a nice surprise. His reason to us was; "You guys have been incredibly awesome and great customers tonight. I would like to show my appreciation for you guys." Besides the friendly service and warm atmosphere, the food itself speaks to me. Absolutely tasteful and filling with generous portion servings. My boyfriend ordered the Fish N' Chips basket while I ordered the Zone Burger. My boyfriend enjoyed the basket very much, considering that the fish itself was cooked to perfection and crispy with very little oil residue. The french fries were crunchy on the outside; hot and soft on the inside with no need of salt, pepper or even ketchup. Perfectly fine by themselves. My burger was medium done; juicy and mouth watering. It was a simple burger considering it was my first time here, so I wanted to try something simple first in order to gain a feel and taste for the quality of their food. We then left with full tummies and satisfied face. Soon after which, we played in the arcade for a while, only to find ourselves meeting a famous YouTuber. The second time we went, was on 1/4/2018. We took our roommate with us; treating him for dinner as a thanks and wanting him to experience the restaurant. He ordered the Steak Hoagie, which was excellent. My boyfriend ordered the Fish N' Chips basket again and I ordered the Apple-wood Bacon Burger with a Smore's Milkshake. As an extra treat, we ordered the Loaded Fries, which had bacon, cheese and smokey barbecue pork. Our waitress was friendly and always making sure that we were okay or if we needed anything. We spent a good while there as well, and as the train across the street passed on by, a cute little bell inside the restaurant went off. Hence fourth, the Rail House. We were all impressed by the food once again, however, I was a little disappointed with the milkshake. Even though the flavor and texture was perfectly sweet to the tongue and as I expected it be in appearance, it was a small size in my opinion. I personally like to indulge in large sized milkshakes, but that is something that I am willing to deal with. Other than that, I would recommend dining at this beautiful restaurant to anyone. read more

Definitely one of the single worst service experiences I've ever had. Our server, Heaven, did not approach our table once during the hour we were there. She had a 30 minute conversation two tables away from us and did not acknowledge our presence once. A trainee, the bartender and kitchen staff all were working our table to make up for her lack of service. Not once during the evening did a manager step in nor did he seem too concerned when I shared my experience. This restaurant and complex overall has great potential, but the management clearly isn't there. read more

The food was delicious. I ordered the fish and chips and it was so moist on the inside but crunchy on the outside. The pepper jack cheese bites and the pretzel sticks with cheese were great! The server was friendly, patient and helpful with our large group of 10! I would recommend you check this place out, it's a wonderful place for families, or for date nights! read more

Since they opened, we have been eagerly waiting for the chance to try out RailHouse and finally decided to go for a birthday celebration! You enter through the bowling alley doors then immediately go into the restaurant without needing to see the actual bowling lanes (which was nice since we had two kids with us who needed to eat without being taunted by the possibility of bowling). Walking in, the decor is great! Very modern and cozy and looked fresh, new, and clean. However, to say the rest of the experience was disappointing is an understatement. There were only two other small tables of people in the restaurant and service was very slow. The server was nice but she seemed to not know what she was doing. We spent more time waiting for silverware, water, and a side of ranch than we spent eating our meals. The pizza, chicken tenders, and corn dog bites were okay- tasted as you would expect frozen food to taste, nothing amazing, but the Mac and cheese was a whole new level of food. When we asked for it without bacon- we were informed it comes "infused with the bacon bits" (we took that as it comes pre-made and they just heat it up) but decided to give it a try anyways (bacon infused and all). It was was inedible. It tasted like it might have been sitting out back for few weeks then was warmed up in the microwave. My husband, who used to be able to say he can eat anything, now has to say he can eat anything except the mac and cheese at the Railhouse. It was also pretty pricey for what you actually are getting, but figured because it's part of the bowling alley and prices are inflated because of that. It has the potential to be a pretty amazing restaurant if they could provide some training to their staff and actually make the food. Unfortunately, for now, it seems like it's trying to be a restaurant when it's really just a bowling alley. read more