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We wanted to try this place as it is near our home. Beautiful interior design and they have live singing on a Friday night when we visited them. Despite the low Yelp rating, we still wanted to try them. I believe, taste is subjective. Ordered their Quesabirria, it was not the best that I've tried, but they were good! We like the crispiness of the shells and the beef was flavorful. We also got their Dela Casa Bowl with grilled chicken, vegetables, beans, rice, and avocado on top. I enjoyed this so much! I like the combination of all the ingredients and they were very filling. Definitely going back here when we are craving for fast Mexican food.
This place recently went from counter to full service and I thought that it was a better experience that way. Our servers were sweet and helpful and the food just tastes fresh and flavorful. Opted for a cocktail this time and it was very good. Enjoyed a Raices and tried a Tamarindo Pacifico. Will definitely be back for more!
Food is delicious Service is fast! The presentation speaks highly and reflects the pride they have in their dishes. Live music was playing, making the environment cozy.
Good food and a good price especially if you order whatever is on special that day! I came on a Tuesday and ordered the tacos. Each taco was delicious but my favorite was actually the Revolucion taco it was very basic ingredients but boy was it tasty! I did add peppers from the salsa bar to the taco to elevate it even more! I also ordered the Reyand the Raices taco which were also both delicious! The waiter helped me decide on rice as a side which was a great choice!
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The food here is UNMATCHED and delicious. It's seasoned with the Latin flare. The food is plated well. There is a chef here that is doing their job. The bowl de la pollo was FORK-LICKING good. I paired it with a green salsa (somewhat spicy) to just give me an extra flavor. The rice in the bowl was well cooked and FLAVORED. The chicken was tender, and the salad/garnishment was fresh and crispy. Just a SUPERB job. My low rating is due to logistics. It's not understood that this place is cafeteria-like dining. So my friend and I sat down WAITING for service. Unbeknownst to us we were to go to the cashier to place an order. Also, with the place being new, the LACK OF CARE placed on utensils, the salsa bar, the menu, the glassware for bar drinks, and staff is noticeable. It made for a LACKLUSTER experience and kinda ruined our girls night. I ordered a guava-rita expecting a bar glass with fancy bar dressings. it came in a REGULAR drink cup. Furthermore, you have to clean your area when you get up (this was the only thing explained to us mid-meal). I'm not sure why I gave them a tip.
We were impressed with Raices when we first visited last year, but they recently closed, remodeled a bit, and upgraded the menu extensively. And UPGRADE is the the word here. We dropped in for lunch today, and were impressed. It was good before, but now has kicked it up a couple of notches. A much more extensive and interesting menu that includes their usual mex dishes but now includes more breakfast - omelets, pancakes, waffles, eggs PLUS sandwiches (Cubano, Reuben, etc)) and Crepes! Plus a serious flight of coffee drinks that are creative and exceptional. We ordered Carnitas Crepes (salsa verde, sour cream, cheese, pico de gallo, and avocado) and the Reuben sandwich (multi grain toast with beef pastrami, grilled cabbage, dijon mustard, and parmesan truffle fries / side of thousand island). As usual, their chef puts out high quality food and we were not disappointed. But the star of the show today was the Spanish Shaken Ice Latte (condensed milk, double espresso, shaken and topped with whole milk). I love coffee, and this drink had me sighing with pleasure after every sip. Killer.
Our waiter was super slow and forgot every single thing we asked him for... from menus, to refills, to check... food was good overall. Inside and outside seating available. Will come back to try their breakfast crepes.
I recently had the opportunity to try Raices. They are a new fast-casual Mexican restaurant in Bartram and they had me at quesabirria tacos. For starters I got a spicy guava margarita that was incredible and we tried several items from the menu including quesabirria tacos, Tlayudas Oaxaquenas (Mexican pizza), flautas, chicharrones, and frozen margaritas! Everything was tasty. From the same family behind Peppers Cocina, Raices means 'roots,' and you can taste the love & tradition in every bite. The decor is really beautiful as well! Next time you want a good taco and margarita, try them!
Great food, good margaritas and awesome vibes! Love coming here for dinner. Definitely recommend
First of all, the restaurant is about 20 miles from home. I was happy to arrive when I did. I assumed they were open until 9pm or later. I believe they close at 8:30 pm. We ordered a shrimp taco, shrimp bowl, chicken quesadilla, chips /salsa, queso, and fountain drinks. The food came out to us as soon as it was ready, I liked that. I loved the dishes. The food was good, plentiful, fresh and delicious. The shrimp taco was a little bit juicy and messy. Everything else was top notch. The atmosphere was great. The restaurant was immaculately clean. I loved the decor, especially the lamp/shades. I believe they came straight from Mexico. I am a lamp freak, so those really caught my eye. I love the tables and chairs. Very comfortable. They have outdoor dining as well. The young lady that took our order, let me sample the cinnamon horchata. It was good. Pros: everything! Parking was plentiful as well. They do have a bar. Cons: shrimp taco was a little bit juicy. Hard to eat. Recommend? YES, I see Raices being a successful restaurant.
Located in the Shoppes at Bartram Park (13820 Old St. Augustine Rd, Jacksonville, FL), Raíces has recently opened its doors, taking over the former Tijuana Flats location. The renovation is tastefully done--clean, welcoming, and thoughtfully designed for a casual dining experience. Upon entering, the ordering process is typical of fast-casual restaurants: place your order at the counter using overhead menu displays. However, the initial interaction with the staff left something to be desired. There was no greeting or warm welcome. I had to initiate the exchange by asking for a moment to review the menu. While the young team members were polite, their demeanor lacked the enthusiasm one might expect from a newly opened restaurant eager to make a strong first impression. Frankly, the experience felt more like interacting with a kiosk than with people excited about their food and brand. The menu itself is quite limited and, in my opinion, somewhat overpriced for what's offered. We ordered burritos, which were generously sized but arrived solo on the plate--no sides, garnishes, or flair. Unfortunately, the food was served barely warm, with some areas noticeably cool. The burrito's filling included corn, carrots, and cabbage--ingredients more in line with a fusion concept than traditional or Tex-Mex fare. While not completely dry, the burrito lacked the moisture and flavor I had hoped for. A splash of tomatillo sauce did help improve the taste, but it wasn't enough to elevate the dish overall. A staff member did stop by to ask how the burritos were, which I appreciated. However, I chose not to share detailed feedback, having already decided this wouldn't be a place I'd return to. Like many counter-service establishments, Raíces asks for a tip during checkout, even though customers order at the counter, collect their own drinks, and bus their own tables. What stood out was the inconsistency: the Credit/debit card system prompted tipping options starting at 15%, but the printed receipt showed suggested amounts ranging from 2% to 7%. If tips are encouraged, aligning those suggestions would at least help set clearer expectations. In short, while I was hopeful that Raíces could become a go-to spot close to home, the overall experience--from food quality to service style--fell short. With some adjustments in both the kitchen and front-of-house approach, there's potential here, but for now, it's a one-and-done visit for me.
My coworkers and I came here for lunch. I was surprised it wasn't busier considering how amazing it was! We got chips and salsa and queso. We got a burrito, quesobirria, and a chicken rice bowl. They food was delicious. The bar was lovely and they had amazing cocktails; buy 1 get 1 half off all day. They have a salsa bar as well. The place was clean and well kept. I can't wait to come back.
I came in sort of expecting this to be Tijuana Flats with a facelift but I was pleasantly surprised! This was so much better! First of all, for Taco Tuesday they have a taco flight option. And a couple different levels. I went with the mess expensive one, which is limited to the more "plain" tacos. I had Al Pastor, Alambre, and conchinita pibil. All were delicious! It also came with a side. I chose Mexican rice. Also delicious. The service was wonderful. In a fast casual spot I usually have minimal expectations for service but this place majorly exceeded my expectations. While you order at the counter, they do bring your food, but they do way more. They checked in on us a few times as well. It was quiet the night we went, so I was surprised since it was taco Tuesday. So if you haven't been, go try it out before the crowd goes wild lol. read more
First time at Raices and we come in for Taco Tuesday and yes of course they have a special going on for it. They have a Raices Taco Flight that comes with 3 tacos and a side for $13 as well as a Premium Taco Flight that you can pick any of their tacos for for $15 with a side. I ended up going with the Premium Taco flight with the Rey, the Raices, and the Ensenada tacos with a side of Black Beans. Once my order was put in at the front I went and got seated back had to check out the Salsa Bar which I'm also a huge fan of and they had so many options as well as other toppings to add to your tacos. I will say though since this isn't a sit down Mexican Restaurant you do not get free chips and salsa so just a heads up there. My tacos came out pretty quickly and let me tell you they were all great. If I had to say by favorite it's really a toss up with the Rey or Raices but if your going to twist my arm I think I would pick the Rey as my favorite. The Chihuahua Cheese Crust really did it for me but the Raices Taco does have that too. They also have daily specials and happy hour all day which is awesome. I wwill say though their tacos are on the pricier side ranging from $4 to $9 dollars each so I would suggest coming on Taco Tuesday since it's really a good price then. read more
We came in just to grab coffee and unfortunately the coffee machine was down. So I got the old stand by, black coffee with cream!! It was a good brew. The appetizer list was not very extensive so because I was not very hungry that really limited my selection. My son did get a crepe and I got the esquitas! Very good!! It was really good for what we had and I would return for a regular meal read more
We wanted to try this place as it is near our home. Beautiful interior design and they have live singing on a Friday night when we visited them. Despite the low Yelp rating, we still wanted to try them. I believe, taste is subjective. Ordered their Quesabirria, it was not the best that I've tried, but they were good! We like the crispiness of the shells and the beef was flavorful. We also got their Dela Casa Bowl with grilled chicken, vegetables, beans, rice, and avocado on top. I enjoyed this so much! I like the combination of all the ingredients and they were very filling. Definitely going back here when we are craving for fast Mexican food. read more
This place recently went from counter to full service and I thought that it was a better experience that way. Our servers were sweet and helpful and the food just tastes fresh and flavorful. Opted for a cocktail this time and it was very good. Enjoyed a Raices and tried a Tamarindo Pacifico. Will definitely be back for more! read more
Good food and a good price especially if you order whatever is on special that day! I came on a Tuesday and ordered the tacos. Each taco was delicious but my favorite was actually the Revolucion taco it was very basic ingredients but boy was it tasty! I did add peppers from the salsa bar to the taco to elevate it even more! I also ordered the Reyand the Raices taco which were also both delicious! The waiter helped me decide on rice as a side which was a great choice! read more
The food here is UNMATCHED and delicious. It's seasoned with the Latin flare. The food is plated well. There is a chef here that is doing their job. The bowl de la pollo was FORK-LICKING good. I paired it with a green salsa (somewhat spicy) to just give me an extra flavor. The rice in the bowl was well cooked and FLAVORED. The chicken was tender, and the salad/garnishment was fresh and crispy. Just a SUPERB job. My low rating is due to logistics. It's not understood that this place is cafeteria-like dining. So my friend and I sat down WAITING for service. Unbeknownst to us we were to go to the cashier to place an order. Also, with the place being new, the LACK OF CARE placed on utensils, the salsa bar, the menu, the glassware for bar drinks, and staff is noticeable. It made for a LACKLUSTER experience and kinda ruined our girls night. I ordered a guava-rita expecting a bar glass with fancy bar dressings. it came in a REGULAR drink cup. Furthermore, you have to clean your area when you get up (this was the only thing explained to us mid-meal). I'm not sure why I gave them a tip. read more
We were impressed with Raices when we first visited last year, but they recently closed, remodeled a bit, and upgraded the menu extensively. And UPGRADE is the the word here. We dropped in for lunch today, and were impressed. It was good before, but now has kicked it up a couple of notches. A much more extensive and interesting menu that includes their usual mex dishes but now includes more breakfast - omelets, pancakes, waffles, eggs PLUS sandwiches (Cubano, Reuben, etc)) and Crepes! Plus a serious flight of coffee drinks that are creative and exceptional. We ordered Carnitas Crepes (salsa verde, sour cream, cheese, pico de gallo, and avocado) and the Reuben sandwich (multi grain toast with beef pastrami, grilled cabbage, dijon mustard, and parmesan truffle fries / side of thousand island). As usual, their chef puts out high quality food and we were not disappointed. But the star of the show today was the Spanish Shaken Ice Latte (condensed milk, double espresso, shaken and topped with whole milk). I love coffee, and this drink had me sighing with pleasure after every sip. Killer. read more
5 months ago
Our waiter was super slow and forgot every single thing we asked him for... from menus, to refills, to check... food was good overall. Inside and outside seating available. Will come back to try their breakfast crepes. read more
1 year ago
I recently had the opportunity to try Raices. They are a new fast-casual Mexican restaurant in Bartram and they had me at quesabirria tacos. For starters I got a spicy guava margarita that was incredible and we tried several items from the menu including quesabirria tacos, Tlayudas Oaxaquenas (Mexican pizza), flautas, chicharrones, and frozen margaritas! Everything was tasty. From the same family behind Peppers Cocina, Raices means 'roots,' and you can taste the love & tradition in every bite. The decor is really beautiful as well! Next time you want a good taco and margarita, try them! read more
8 months ago
Great food, good margaritas and awesome vibes! Love coming here for dinner. Definitely recommend read more
1 year ago
First of all, the restaurant is about 20 miles from home. I was happy to arrive when I did. I assumed they were open until 9pm or later. I believe they close at 8:30 pm. We ordered a shrimp taco, shrimp bowl, chicken quesadilla, chips /salsa, queso, and fountain drinks. The food came out to us as soon as it was ready, I liked that. I loved the dishes. The food was good, plentiful, fresh and delicious. The shrimp taco was a little bit juicy and messy. Everything else was top notch. The atmosphere was great. The restaurant was immaculately clean. I loved the decor, especially the lamp/shades. I believe they came straight from Mexico. I am a lamp freak, so those really caught my eye. I love the tables and chairs. Very comfortable. They have outdoor dining as well. The young lady that took our order, let me sample the cinnamon horchata. It was good. Pros: everything! Parking was plentiful as well. They do have a bar. Cons: shrimp taco was a little bit juicy. Hard to eat. Recommend? YES, I see Raices being a successful restaurant. read more
1 year ago
Located in the Shoppes at Bartram Park (13820 Old St. Augustine Rd, Jacksonville, FL), Raíces has recently opened its doors, taking over the former Tijuana Flats location. The renovation is tastefully done--clean, welcoming, and thoughtfully designed for a casual dining experience. Upon entering, the ordering process is typical of fast-casual restaurants: place your order at the counter using overhead menu displays. However, the initial interaction with the staff left something to be desired. There was no greeting or warm welcome. I had to initiate the exchange by asking for a moment to review the menu. While the young team members were polite, their demeanor lacked the enthusiasm one might expect from a newly opened restaurant eager to make a strong first impression. Frankly, the experience felt more like interacting with a kiosk than with people excited about their food and brand. The menu itself is quite limited and, in my opinion, somewhat overpriced for what's offered. We ordered burritos, which were generously sized but arrived solo on the plate--no sides, garnishes, or flair. Unfortunately, the food was served barely warm, with some areas noticeably cool. The burrito's filling included corn, carrots, and cabbage--ingredients more in line with a fusion concept than traditional or Tex-Mex fare. While not completely dry, the burrito lacked the moisture and flavor I had hoped for. A splash of tomatillo sauce did help improve the taste, but it wasn't enough to elevate the dish overall. A staff member did stop by to ask how the burritos were, which I appreciated. However, I chose not to share detailed feedback, having already decided this wouldn't be a place I'd return to. Like many counter-service establishments, Raíces asks for a tip during checkout, even though customers order at the counter, collect their own drinks, and bus their own tables. What stood out was the inconsistency: the Credit/debit card system prompted tipping options starting at 15%, but the printed receipt showed suggested amounts ranging from 2% to 7%. If tips are encouraged, aligning those suggestions would at least help set clearer expectations. In short, while I was hopeful that Raíces could become a go-to spot close to home, the overall experience--from food quality to service style--fell short. With some adjustments in both the kitchen and front-of-house approach, there's potential here, but for now, it's a one-and-done visit for me. read more
1 year ago
1 year ago
1 year ago
My coworkers and I came here for lunch. I was surprised it wasn't busier considering how amazing it was! We got chips and salsa and queso. We got a burrito, quesobirria, and a chicken rice bowl. They food was delicious. The bar was lovely and they had amazing cocktails; buy 1 get 1 half off all day. They have a salsa bar as well. The place was clean and well kept. I can't wait to come back. read more
1 year ago
Had the pleasure of grabbing a couple of margaritas over a happy hour during this restaurant's grand opening! The staff was incredibly friendly and eager to please, the guacamole was delicious and the margaritas were wonderful. I hope the restaurant does really well because they put out a great product on their first official night! read more
8 months ago
1 year ago
Excellent customer care. Good is very fresh and ambiance is extra pleasant for a counter service establishment. Order at counter and staff will help you decide. They bring it to table fast and also clean up. The salsa and toppings bar is a nice extra. Guacamole, salsa, birria, carve asada bowl, chips were all tasted on this visit and delicious. There is also a large appetizer that is like a Mexican pizza, for lack of a better world, that was amazing. read more
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