I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

I researched a quality vehicle repair shop and D & K was recommended. I took my vehicle to San…read moreRafael and met Daryl. He took photos and my AAA claim number. I did not hear from him for a week. So I called and left a message. I received a message back stating they got approval to do the repair. I called back two times and they never responded. It is impossible to get a response, so I do not recommend them. If this is the type of treatment they offer a potential customer I can't imagine what type of customer service they would provide a customer.

Amazing people and amazing service! I hit my side mirror and the cover popped off, but Kevin was…read moreable to click it back on and don't even charge me! The woman in the front (didn't catch her name) was also super friendly. Will definitely come back here for any car problems I have in the future. Thank you Nave Motors!

Service manager Jim is completely and utterly useless. Mechanics and owner are fantastic, sadly…read moreletting a service manager destroy their reputation. Made an appointment four weeks in advance for a transmission replacement and he said it was ordered and would be on its way no problem, and he either never ordered it or was so ignorant he never checked up to make sure it was on its way and ended up costing my wife's business almost 7500 dollars in lost business during the extra time the truck was down. When confronted with it his exact words were "not my fault, I don't make the parts". I have been bringing vehicles here for a few years and used to recommend Them to everyone. Unfortunately I don't think I'll ever be back after multiple recent major issues. Hopefully anyone reading this will look elsewhere for work.

There is one main reason I use Blake's, and his name is Troy. It's his honesty, integrity and…read moreamazing customer Service that keeps me coming back. Yes, Blake's does great body work, but customer service is everything, especially when dealing with a stressful car accident. I have four teenagers and unfortunately this means I've used Blake's more times than I can count. Each time I have asked to deal with Troy, because I know he will do his best to fix the situation with as less stress on me as the customer as possible. I have also referred many friends, who have all been completely satisfied. Here is an example of why I will always be a customer as long as Troy is there. After I returned home with my last car repair, a couple pieces were loose. I came back to the shop a couple weeks later on a weekend to see if they could fix the problem. An older gentlemen came out and actually hinted to the fact that it may have been something I did. I said to myself "really, on the exact panel that was just repaired". I was actually thinking that if this isn't resolved I might have to change shops. Anyway, I asked him when Troy would be in and returned later. As usual, Troy was amazing!! He took a look, apologized, ordered the part and fixed everything without any hesitation. This guy is the real deal. Very hard to find in this day and age. 5 stars for the work and the honesty and integrity to stand behind their repairs.

Have brought my "97 Acura there at least 3 times and will be bringing it again tomorrow, 12/12/24…read more They are absolutely the finest technicians and most honest autobody repair I have ever been to. I also (many years ago, brought them my 1968 Mustang coverable) At that time I had no garage and my poor Mustang would get very wet inside, so sadly...I had to sell it.

I would give more than five stars for the service I received today. I took a minor hit on my back…read morebumper. It seemed like an easy repair but I'm not an expert and I'm used to these things being a much bigger issue with time and money. They assessed it and honestly told me they could do a simple repair on the spot. I had my car back ten minutes later. This is honest, customer focused service I wish there was more of in this world.

Heather and Eldon were super helpful. If you need to go in but are super busy and not sure on…read moretiming, Heather was the only reason I made it in. I hope these two are treated well, they are keepers, not many of those left.

I messed up the side of my RoadTrek mini motor home, but that was no problem for Buddy. The repair…read morewas amazing--the van looks brand new. Moreover, Buddy is friendly, a good listener, explains things well, and just about everything you would want in someone you are trusting your vehicle to.

I went there for a neighborhood car show and was very impressed at the hospitality and the cordial…read morenature of not just Buddy's shop but his neighbors as well. This plaza houses some very quality oriented businesses. Buddy's Auto Body & Restoration is a family owned operation and their attention to detail and quality craftsmanship is evident when you look at their project cars. Edit 04/26/18: I just got my car back yesterday and I was impressed at what Buddy was able to do with it. I brought it in after my neighbor played bumper cars in my parking lot on St. Patty's Day night and it looked tired, bruised and defeated. I thought it was done. When I picked it up, it looked like it was 5 years younger! He fixed the immediate problem but also polished the whole car bringing it back to life! Another thing that you don't see anymore is that there was a handwritten thank you card waiting for me when I got back into the driver's seat. Very classy touch. Thank you Buddy and your whole staff for the excellent workmanship and care taken with my vehicle! Another Update! 05/06/20: I took some new parts in for some extra protection and was super surprised that he knocked out the job in a day! Not only is buddy good but super efficient too! I'll probably take my track car over as soon as I can for a respray cuz you can't beat his service! 6/30/25: Well had a piece of plywood fly at me at highway speeds. Although SUPER annoying that people don't know how to safely transport their materials I knew just the place to take it for repair. I gave them a call and discussed my options. I'm glad I did and he steered me to the right direction for my situation. I appreciate his honesty and will always be coming back.

Joe is the best! I had a fender bender and he not only gave me a beautiful new perfectly matched…read morebumper, but he fixed something with a screw that I was about to pay a lot of money to have fixed. I have been to him before and he always does great work. I give Milani's

I've brought my cars to Joe Milani a handful of times over the years and they always do the job…read moreright, and handle the process of estimating and scheduling with competence and and professionalism. You can't do any better.

Excellent experience! Michelle explained the process to me immediately. My car, a 2020 Mercedes…read moreBenz E350, needed a paint repair. I was promised it would be ready the next day and it was. Teresa kept me informed. Perfect paint match. Before getting the car, they detailed it. My wife and I thought it was the cleanest it had been since it was new. Additionally they inflated my tires to the proper pressure and I am no longer getting the low pressure warning. What a bonus! I highly recommend Thorsson's. Professional, courteous, and caring. Mike Morris

Recommended by H& J across the street (I'm a long time customer) so I reckoned they must also be…read morehonest and trustworthy. They did a great job replacing a bumper and back light. Very professional and friendly place. Work done promptly and car ready when estimated. Five star experience!

I can't say enough about Fernando. Not only was his quote HALF of the other shops we got appraisals…read morefrom, he repaired our Pathfinder in half the time that others said it would take! He was able to repair (not replace) the quarter panel which everyone else wanted to replace, and did a great job finding parts at a great price. We are ecstatic about his work, and from now on there's only one shop in Marin that I would even consider for body work of any kind. THANKS, Fernando! You did us solid.

The purpose of this review is to warn any potential private parties from entering into a business…read moreagreement with this shop. I cannot speak to insurance claims which the web site states are resolved "in a timely manner" but I was forced to wait 6 months before I got my parts back. Having inherited a 2005 Vespa scooter that needed two smallish dents addressed and a new coat of paint, I obtained a couple of quotes, and settled on Fernando after he personally inspected it at our home and proclaimed his finished product would be "better than new". We agreed on the price and I was assured it would take him "several weeks" to get it done. To make it even easier for the guy, I disassembled the body completely and on November 12, 2024 dropped the parts off. Little did I know, I would not see them back until April 25, 2025. The first red flag that I should have noted and run away fast was when Fernando requested a down payment in cash, as he explained he was trying to keep the gig hidden from his wife. I did get a receipt for it but what followed was 6 months of excuses, no shows at his shop and multiple promises of delivery dates that were not fulfilled and always pushed forward. When I could not reach him, he claimed he lost the phone or that it did not work and when I was able to leave a message, I would not hear from him. Text messages were answered days after being sent. To say this was frustrating would be an understatement. I was so irate I wrote the guy a letter indicating I was prepared to take the matter to a small claims court. He became more communicative but the job dragged on nevertheless. To my amazement, he managed to lose two handle bars covers which I had to buy replacement for. When I finally got the parts back, one needed clear reapplied and all were afflicted with a good amount of orange peel - worst being the front fender - which Fernando said he would polish away. He did a decent job with the main body but the front fender and side fairing were left with hazing and scratches that looked worse than the peel itself. See pic attached. I sent him a text with pictures of the fairings on 5/22 and was promised a fix when he'd "back in a few weeks". I sent anther text on 6/18 asking if he was available to meet but as of this writing, I'm still waiting to hear. Ferndnado's Auto Body is an extremely low quality and poorly run establishment and should be avoided at all costs.