Radius was recommended to me because I was putting my house up on the market and I was told that they did detailed cleanings, which is what I needed after my tenants moved out. I was happy that they were able to schedule me for the next day. After driving an hour in rush-hour traffic from my residence to my rental property, the cleaner told me that she would be unable to make it due to a flat tire. I was quite upset, and I called the office manager Stacy. She said that she would find someone else right away. The thing that bothered me most was that I was never kept in the loop. I had to call/text her back the next day to see if the cleaning had been completed or not. So when I went back to the property a few days later, I honestly felt that the person who came out did a rush job and didn't give any attention to detail. Several areas were still dusty/dirty and when I ran my hand across the counter in the kitchen, for instance, it felt gritty (as if they were trying to hurry). I did call and complain again. I give one star back because they did come out and redo certain areas that I requested. Again, I was never informed when they came to redo the cleaning. I was sent an invoice by e-mail, with no apology. Anyway, I never like to post negative reviews, but I wouldn't want any of my friends to have to go through the same experience with this company that I did. I would not use them again. read more