Performed repair on OEM equipment as referred by MBZ El Dorado Hills. Repairs completed as described. Company met my expectation and price point was good, considering the complexity of the repair. I do suggest calling before driving there to drop off or pick up equipment. I drove there 3 times during their posted hours of operation and they were closed. When mentioning this to a staff member, he attempted to correct me stating that wasn't the truth. read more

The touch screen of the radio & navigation system on my old 2010 Toyota went out. I called the Toyota dealer and they recommended Radio Medics. I set up an appointment with Radio Medics and visited them out near the big car junkyard on south Sunrise Blvd in Rancho Cordova. Radio Medics does an excellent job of fixing issues with current car radio, satellite, and navigation systems! Their focus is not car stereo installs. I arrived to a comfortable, clean, and nicely appointed lobby. I was warmly greeted very quickly by Johnathan who is clearly very adept at handling multiple customers in a very professional way. Johnathan informed me of what he would be checking on my system and why. Johnathan kept me updated along the way during the repair. He took the extra time to do an in-depth debug on my Sirius XM portion of the system that had failed a while ago. He found the issue among four different satellite radio components that could cause the problem. Radio Medics did an excellent professional job of finding and fixing the problems at a reasonable price. The new touch screen works great! I am waiting on a further quote from them to replace the Sirius XM module. I highly recommend Radio Medics for any car radio or navigation system problems. Looks like they are the go to place for dealers as well. read more

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Radio Medics specializes in repairing/replacing OEM radio units. The touchscreen digitizer of my Lexus ES 350 2011 was broken, and they offered to repair it for a few hundred dollars (which would have been probably at least a thousand dollars cheaper than the Lexus dealership, who didn't even seem interested in giving me a quote for repairing such an old unit). My unit was replaced in less than 2 days, which was incredibly fast. I'm glad the Sacramento region has a business that is so efficient and professional in such a niche area of cars. read more

They only work on oem amplifiers. Took forever to answer the phone, called at least 5 times.

These guys are great! I have an aftermarket head unit, OEM amplifier, and aftermarket speakers and lost all sound. Due to my OEM amp, other shops referred me to Radio Medic and I'm glad they did. Radio Medics was able to squeeze me in the same day and diagnose my issue within an hour. Their prices were incredibly reasonable compared to other diagnostic quotes I received and the service was top notch. I left with my system working again and would highly recommend the team at Radio Medics for anyone having trouble with stock component. read more

Very happy with the service Radio Medics provided, outside of them not letting me know I needed an appointment. I drove out there initially and they couldn't help me at the time. But they fixed my stereo and are about 1/3 of the cost of a Toyota dealership. Well done! read more

My car speakers did not work. The Lincoln dealer said I needed a whole new unit. RadioMedic diagnosed a faulty amplifier, ordered the part and resolved the issue for 3 times less than the dealer. The guys were so nice and professional. I highly recommend this place. read more

The touchscreen of my car started separating. Called them up, took me the same day, excellent work, hope I don't need them again but would easily come back. While I was there, other shops were getting work done too, so you know they are dependable. read more

Highly recommend. The owner and staff are compotent, responsive, honest, and very professional. In December the radio, and GPS in my 2008 Toyoto Sienna Van stopped working. A fairly common problem for this unit. They diagnosed and replaced with a rebuilt circuit board under a 1 year warranty. Problem happened again with a week, needed another circuit board along with fixing a power circuit. Problem fixed at a reasonable price. P.S. After the repair process, I realized the C Ds in my unit were missing and so informed them. They called back after four weeks saying they had found them. Great customer service. read more

I couldn't hold off writing this review! My '03 G35 Coupe had been facing problems with the AC system and radio for many years. Just a few years ago my radio system went dead. And my AC system would be at FULL BLAST every time I started my car. I was either singing to myself or my passengers or loving summer/hating winter. I called around different dealerships to get an estimate on how much this would cost to repair. I was going to have to give up an arm an a leg to temporarily fix the problem. And do it all over again till I was limbless. So I did more research and found Radiomedics through the car forum g35driver.com. I called the office and spoke to Fernando and he answered all my questions over the phone on Monday. Today, I drove up from the East Bay and it took me a little over two hours to get here. I was greeted by Fernando when I arrived and he began to work on my car. Two hours later, the years of no music and uncontrollable AC system went away. Plus, I paid way less than buying a new system from the dealership. I once again have music and a temperature friendly car. I also got a little discount as well to for having a iPhone/iPod adapter installed for the entire service. Before I went on my way, Fernando showed me how to work the adapter. If your a G35 owner like myself with this problem I had, come here to get it remedied at WAY BELOW dealership costs. They also work with the majority of car brands. Thank you Fernando and Radiomedics! read more

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Absolutely outstanding! They have a really deep understanding of car radio electronics and are 100% professional and honest. They diagnosed my car's problem and based on their recommendation I just now ordered a new OEM antenna mast (the current one is aftermarket) and will have them install it. These guys are great! read more

Visited the shop a few days ago and was helped by Fernando. He was very knowledgeable and efficient. I would certainly recommend them. read more

Extremely helpful honest guys with excellent customer service . Knowledge and experience . Fixed my touchscreen within an hour thank you Highly recommend read more

I rarely ever give a 5 star, but who deserves one are these guys. Fernando's the best! I have an old 2006 Toyota Sienna and the GPS radio went out. Fixed it and a much lower cost than the dealer. It stopped working a day later and then he took it back and put in an entire new board at no extra cost while paying the shipping to boot. Doesn't get better than this! read more

One of the best experiences I've had with car audio, if not the best. I bought an older pickup that is all original, but the radio didn't work. Before I knew about this place, I put in a Bluetooth deck in, thinking my radio was shot. Admittedly, I know nothing about car audio, so I had a lot of questions. They went out of their way to answer my questions, and fixed my radio for an extremely fair price. On the drive home I noticed the reception wasn't as good as I hoped. I decided to give them a call to see if there was anything I could do at my house before I spend anymore money. Their recommendations worked perfectly. I am very satisfied, and I would recommend this place to anyone. read more

Reasonable, experienced and super helpful. They repaired my 6 disk changer, installed it for free to make sure it worked and gave me an AC DC CD for my ride home! I would say 6 stars if available. Referred by Paradyne in Sac. read more

Good value for repairs for any brand car radios. Excellent service while you wait. The diagnosis was fast and careful. Putting them back together as if it came from the manufacturer itself. Good value while you wait. read more

These guys are great! Talented, prompt, honorable and reasonable. Fernando Cruz could not have done. Better job for me on my S2000. This dude is terrific and so is his business. read more

Completely impressed by this business! Fixed my daughter's 2011 F-150 stereo when others could/would not. Plus they warranty for 1 year! Thanks guys! read more

We took our command unit to Radio Medic to fix the unit due to coffee spill on the face ofthe radio. Nothing worked. They were really fast and had the unit cleaned up and working. It was impressive to see someone with knowledge to know how to fix the damage. They were recommended by my Mercedes dealer and I would recommend it to anyone who needs repair with reasonable rates. read more

Excellent professional courteous service in a timely manner, is what I experienced when I needed service on my navigation system.

My touch screen in my car was cracked. I called , was able to get in the next day. When I got there the staff was polite and friendly. Cost was explained and what services I was paying for. I was very happy with results and they guarantee their work. read more

These guys are awesome! Saved me hundreds if not thousands of dollars! They took my vehicle in same day and had me in and out in under 2 hours! They've absolutely earnedy business and I'll continue to utilize them if the need arises. Thanks again fellas! read more

Rob and Fernando were great. I called them up to see if they could help with 2 discs stuck in my car DVD player. Rob said they could get to it that day. I found their shop, Rob helped me right away, Fernando did the work and it was done in 1 hour. I would recommend these guys. The price was great, I was quoted $350 from the Honda dealership, they were far less. I also had coins in my air vents from the kids, they even got those out. The dealer said it would take 8 hours and cost me $1,000. If you have any problems with your car stereo, use these guys. read more

I've been to this place two times now. Same car different issues. I've worked with Fernando both times. First time my dashboard lights went out I called Honda and was quoted 300.00 to have it fixed. I show up to radio medics with an appointment it's fixed in an hour for 150.00 as quoted less than I would of paid anywhere else. My second visit was for a cd jam. I didn't even bother going anywhere else. Got it fixed today great price great timing. I will remain a customer with all my future cars just for the service the price and efficient timing. THANK YOU! read more

Terrible experience here. During a car build, my builder highly recommended this shop to do the work. My car audio system install is as simple as it gets: Deck, amp, 4 speakers. Yet, hey still managed to botch it up. Whenever the engine was turned over, there was an extreme amount of alternator whine that was louder than the stereo itself. In addition, the wiring was extremely sloppy. Obviously an indication that they rushed the job and paid no attention to detail. I tried to work with Fernando to correct the issue for months and months. Because his shop is out of the area... He kept putting me off and obviously had no intention of correcting the sloppy work and making it right. Any professional shop would be embarrassed to let someone leave the shop with this kind of work. All of this... and NOT CHEAP!!! read more

Fixed my aux input so quickly and easily. They are also affordable! It's hard to find someone that will fix factory stereos not just try to replace them. read more

I want to thank Fernando for the BEST customer service I highly recommend this place especially for all dodge touch screen repairs.. I have a 2018 Dodge Charger and I'm pretty sure that your touch screen is ghosting you now well I spent $450 to have him repair it he fixed it friday had a problem on Sunday with it and fixed the problem today without any hesitation Fernando will make sure that you get your money's worth it's better than buying another player from dodge that cost $900... 12/1/21 read more

Robert was great. Walked us through the whole way. Got a customer's IS250 in dash completed in record timing and went over the top! If you're looking for a unit to be repaired these are the go to guys. Ask for Robert for anything needed. read more

Radio Medics was recommended to me by Mike's Sound Systems (Excellent place!) in Elk Grove. My Subaru CD player had died; a factory replacement was stupid-expensive and I did not want to put an after-market radio in the car. Fernando did a great job explaining what the problem was after he pulled the radio out and actually showed me what needed to be replaced. His charge for removing the radio was minimal and the brand-new CD mechanism (he re-used the PC board from my radio, as it was fine) works even better than the factory one (easier insertion and removal of disk). I now have a great radio again for a fraction of the price of the alternatives. I recommend Radio Medics without hesitation and will pass the word along to my car club. read more

These guys were so great to get to the bottom of my Stereo problem and even stayed later to work on it for me. Professional, dedicated and good folks. I highly recommend them. read more

My radio has worked in a while I went in today just to see if they could diagnosis the problem and was quickly serviced and I was out of there in an hour. Very happy that my radio works now and at a decent price! read more

5 stars! They immediately diagnosed the problem, gave me a fair and accurate estimate of both the time and cost for fixing the issue and were done on time. I will definitely go back, if I have a car stereo problem again. read more

I had an issue with the touch screen on my. 2006 Lexus IS350. it is apparently common in many Lexus models. The Radio Medics had it fixed in less than an hour. A+ service. read more

Great stereo repair shop. I was referred to Fernando and Robert from a friend of mine and am happy to say that these guys are SOLID!! Definitely recommend them to whoever is looking for a stereo repair shop! Radio medics are awesome! read more

I was in and out with my touchscreen alive again! The dealer was going to charge me double the price. I would highly recommend them to anyone who needs radio repair. read more

Nice professional place with great service, this place was recommended by one of my customers. I was happy to have my radio fix there thank you guys read more

I had a 6-CD changer in my Tahoe and Ford F350 that were broken. Called Fernando on the phone to diagnose the problem. He's been in the business for many many years and is a master at his craft. Brought both radios into his shop and both were fixed in 24 hours. Excellent customer service, very affordable repair price and just a really nice guy! Thanks so much Fernando. I highly recommend this place to anyone needing repair work. read more

I drove out to Radiomedics to get my Navigation fixed. This was the only shop in the entire Bay Area that could fix it. Fernando fixed my car on a Saturday even though they are only open Mom-Fri since I came from over an hour away. Talk about wonderful customer service. So happy with the service I received if you even need your car entertainment fix. This is your shop. So professional. It's been awhile since I have been treated so good read more

They got the job done but were not great at communicating. They called us back ONCE even though I called various times and they said they'd call back or have the technician call back each time. Their technician was usually not there and the guy who answered the phone wasn't professional. He would say stuff like he had no idea when it would be ready, no idea where the technician was, etc. Wow. Besides that, the car radio they were fixing was there for 20, TWENTY, days. I wish they would have at least told us that the part was coming from Japan (funny cuz before my husband went to pick it up he actually said, is it coming via bicycle from Japan or sth?!) and that it could take a while, but no, no warning. Also, they had told us that the radio would be fixed almost a week before it was finally ready... annoying. Like I said, I'm glad the radio is fully functional now, but they could improve their customer service and communication skills BIG time. read more