Great place to shop. Their staff is both helpful, knowledgeable and honest. Had my battery checked…read morethere. Since I'm an automotive idiot, they could have told me it needed to be replaced. They didn't and I kept my battery. They do the same with wiper blades. Their inventory is excellent. As is the range of various types of product they sell. One issue, their prices are high but they price match.

This is my second bad experience at this location. First time I was told by their magic tester that…read moreI needed an alternator and battery but when I went to the dealer they told me the alternator was fine. Today when I was told that they have the part in stock and drove there when they showed 2 in stock they had none. There was a time when Parts guys and gals actually had to know something about cars today all they need is a couple of brain cells and know how to pick on a computer. The thing is the computer doesn't always know everything.

Place is amazing. Was quoted $148 for one wheel cover by the local Toyota dealer. Lemaster got me…read morethree, of exactly the same Toyota wheel covers for less than the Toyota dealer asked for one. They're not just hub caps. They offer other automotive accessories as well. Looking for new or used parts, you'd be wise call this place. Andrea B did.

My van was acting weird like it was trying to die so I stopped in here Ryan helped me figure out…read morewhat was wrong with my van and charged my battery for me he was super helpful and I will definitely come back here again

Car threw a check engine light first day. After multiple…read moretrips to mechanics and a ton of youtube videos, best case scenario is I need a new head gasket. Dealer is ghosting me. Oh, so good thing I have that power train warranty. Buyer beware, stay away! Only 70 more payments left for this paper weight.

My experience with Wooster Chrysler was piss poor…read more I visited Wooster Chrysler on 12/5/20. NOT a good experience. We are in the middle of a pandemic and at least one customer was without a mask. Salesman Richie Fontes, who happened to be the guy I was dealing with in emails prior to my visit, also was not wearing a mask. The guy in service who showed me where the bathroom was and an employee who actually came into the bathroom were both maskless. The dealership itself is small and cramped. Mask-wearing should be strictly enforced for everyone. When you see behavior like this, you know why we are experiencing a huge spike in Covid. And to be honest, I just didn't get a good vibe there anyway. My experience dealing with salesman Richie Fontes was terrible. The guy started out ok during the initial phone call but then got upset and flustered when I asked for clarification on the rebates. A few days later he sends me an ALL CAPS email whining about my decision to wait on a deal they put together and actually remonstrating me for not finalizing by a specific date. I think Richie forgot that he is just a car salesman and it's not his place to question customers' decisions. Internet manager Dave Heath sent me an email with the numbers but when I sent him a follow-up email, he never bothered to respond. I happened to be in Wooster doing other things when I decided to visit the dealership to take a test ride in the Jeep I was interested in. Richie Fontes was there. I told him who I was and he couldn't have given a shit less about me. Didn't offer to sit down with me to see what he could do to finalize a deal. Just mumbled some bullshit to another employee about the numbers already being on paper somewhere and the deal is the deal and then walked right past me like I was garbage. Very unprofessional and very low class. Based on my experience, I really can't recommend Wooster Chrysler or Richie Fontes. Fair is fair, so i'll give the owner of the dealership credit for agreeing to give me what I wanted for my trade. But what's the point when every other aspect of my experience dealing with them was negative. You're not gonna sell a 40k Jeep by sending rude emails and treating a customer like dirt. Do yourself a favor and go to Fred Martin in Barberton. I've always had great experiences there, and Lisa Allison is the greatest salesperson in the universe. She will go out of her way for you and treat you like gold.

Stopped in to get work done on my 2011 Volkswagen Jetta. To start with, this is a great place!…read more It's the only Volkswagen dealership/ service in the area. I needed to replace the windshield washer pump and Reservoir due to damage from the extreme cold temps in the area experienced. I also needed the driver side daytime running light replaced. We arrived on time for our service appointment in waited in their waiting area, very clean, with coffee and vending machines! We were told it was going to be a two hour service that actually only took a little over an hour and a half. The only down note was that the service inspection was not conducted until we asked if it had been done. All the people we interfaced with while there were friendly and professional! I hope we don't have to go back soon; however, if we do, I know it'll be great!

Outstanding new staff...very friendly, attentive and knowledgeable. Refreshing change from what we…read moreexpected to find at a car dealership.

Affordable Auto Glass was such a wonderful experience, and they exceeded my expectations in every…read moreway. The only reason it took me so long to post this review is because I'll be giving away the secret about how great these guys are. What a professional, thorough and affordable service. Thank you.

Affordable Auto Glass replaced my windshield perfectly. They did a first-class repair, their price…read morewas exceptional, they were prompt and efficient, and very nice guys. Anyone needing auto glass replaced or repaired, look no further than Affordable. You can't find any better service. You can find worse- I know, my windshield has been replaced 4 or 5 times and the other company I used (the one with lots of TV commercials) screwed up so much of the install I've ended up with costly repairs on other parts effected by the poor work. Affordable corrected the mistakes the other company made. My windshield is perfect!